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홀리데이 인 익스프레스 솔라나 비치-델 마르, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 솔라나 비치-델 마르, IHG 호텔
621 S Highway 101, Solana Beach, CA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 471개" "
평점 8 - 좋아요. 1000개 이용 후기 중 317개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 107개" "
평점 4 - 별로예요. 1000개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 43개" "

8.4/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Taesic

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Samantha 님, 2024년 4월 3일
Taesic,We are sorry to hear you did not enjoy your stay with us. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

HEEDOO

2022년 2월에 11박 숙박함
답변 제공: AJ 님, 2022년 3월 2일
Thank you!

10/10 - 훌륭해요

Seonghee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Fabricio Hidalgo 님, 2020년 1월 23일
Thanks!

10/10 - 훌륭해요

Woongjae 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
해변에서 가깝고 나름 청결하고 친절한 직원 다만 피트니스 시설 등은 미약한 편이라고 생각되나 가격대비 가성비매우 좋았다고 생각합니다 주변 델마 솔라나비치 라호야에 가까운점^^
2018년 10월에 2박 숙박함
답변 제공: Fabricio Hidalgo 님, 2018년 12월 26일
Thank you!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Dear Guest , Thank you for taking the time to tel 님, 2018년 10월 5일
Dear Guest , Thank you for taking the time to tell us about your experience at Holiday Inn Express SOLANA BEACH-DEL MAR. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express

10/10 - 훌륭해요

Yanabel

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the hospitality was very good
2024년 4월에 1박 숙박함
답변 제공: Samantha 님, 2024년 4월 22일
Yanabel,We are pleased to hear your stay with us and we hope to see you again soon. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 - 좋아요

Catalina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Samantha 님, 2024년 4월 17일
Catalina,We are pleased to hear you enjoyed your stay with us. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Dani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff.
2024년 4월에 4박 숙박함
답변 제공: Samantha 님, 2024년 4월 11일
Dani,We are pleased to hear you enjoyed your time with us and we hope to see you again in the near future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

4/10 - 별로예요

Amy

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great but renovations needs to be done. Mattresses were uncomfortable and not very clean.
2024년 4월에 3박 숙박함
답변 제공: Samantha 님, 2024년 4월 8일
Amy,We are sorry to hear we did not meet your expectations while staying with us. We have shared your feedback with our management and housekeeping teams to further address the issues you expressed. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place and awesome location!
2024년 3월에 4박 숙박함
답변 제공: Samantha 님, 2024년 4월 5일
Todd,We are pleased to hear you enjoyed your stay with us. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 - 좋아요

Ramon 님, Los Angeles

2024년 3월에 1박 숙박함
답변 제공: Samantha 님, 2024년 4월 6일
Ramon,We are pleased to hear you enjoyed your stay with us and hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Samantha 님, 2024년 4월 5일
Brian,We are pleased to hear you enjoyed your stay with us. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 - 좋아요

BRENT

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and reasonable price. Was not super fond of the $16 to park in the garage. That was a surprise.
2024년 3월에 1박 숙박함
답변 제공: Samantha 님, 2024년 4월 2일
Brent,We are pleased to hear you enjoyed your stay with us and hope to see you again soon. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 - 좋아요

Yu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to access. Quiet and staffs were so nice. Pool and hot tub was not so great but beach is close.
2024년 3월에 2박 숙박함
답변 제공: Samantha 님, 2024년 4월 2일
Yu,We are pleased to hear you enjoyed your stay with us and hope to see you again soon. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 - 좋아요

Yoshiko

AC is loud.
2024년 3월에 2박 숙박함
답변 제공: Samantha 님, 2024년 3월 30일
Yoshiko,We are pleased to hear you enjoyed your stay with us. We shared your feedback regarding the AC with out maintenance team to further address this concern. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Cliff

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was good, thanks
2024년 3월에 1박 숙박함
답변 제공: Samantha 님, 2024년 3월 29일
Cliff,We are pleased to hear you enjoyed our breakfast. We hope you give us another opportunity to host you in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 - 괜찮아요

Christina 님, Irvine

가족 여행
좋아요: 청결 상태
The property is a bit old but clean and conveniently located if you’re in town for Sea World or Legoland. I was a bit annoyed that the ice machine didn’t work the 2 days I was there. When I informed the front desk, the clerk recommended that I walk to the CVS next door (at 9pm).
2024년 3월에 2박 숙박함
답변 제공: Samantha 님, 2024년 3월 25일
Christina,We are sorry to hear of your experience while staying with us. We have shared your feedback with the management team to further address this with the staff. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 - 괜찮아요

Tara

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Our rooms were not ready at 4:00. We got there about 3:00 and she said 1 room was ready, then she said neither room was ready. She would text us 10 min before they would be ready. We had drove 16 hours, exhausted. With 2 kids ready to see the sights, we walked to the beach. At 4:00 we went back to the hotel and rooms were still not ready. The man that was now at the desk was beyond rude. The lady that was there got us towels since our kids were wet from the beach. When finally 1 room was ready we went up and it was a little while before our 2nd room was ready. Side note- we did request an early check in for 2:00. As we sat in the lobby other guests were checked in. The breakfast every morning was horrible, nothing was hot or even warm. No selection and most trays were close to being empty.
2024년 3월에 2박 숙박함
답변 제공: Samantha 님, 2024년 3월 18일
Tara,We are sorry to hear about the experience you had with us. We have shared your feedback with our management team and each of the departments to further address your concerns. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 - 괜찮아요

Denise

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Samantha 님, 2024년 3월 19일
Denise,Thank you for providing feedback about your recent stay. We have shared your feedback with the entire team to further improve our overall guest experience. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Juanita R.

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to restaurants
2024년 3월에 1박 숙박함
답변 제공: Samantha 님, 2024년 3월 15일
Juanita,We are pleased to hear you enjoyed your stay with us and hope to see you again soon. Thank you for choosing to stay with us at the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Samantha 님, 2024년 3월 15일
Andrea,We are pleased to hear you enjoyed your stay with us and hope to see you again soon. Thank you for choosing to stay with us at the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 - 괜찮아요

Florence

연인과의 여행
좋아요: 직원 및 서비스
The hotel was adequate and well located for our needs
2024년 3월에 5박 숙박함
답변 제공: Samantha 님, 2024년 3월 8일
Florence,We are pleased to hear our location was convenient for your stay. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was close to everything and it was clean. Very nice staff.
2024년 3월에 2박 숙박함
답변 제공: Samantha 님, 2024년 3월 8일
Samantha,We are pleased to hear you enjoyed your stay with us and hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

2/10 - 너무 별로예요

Anah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty and noisy
2024년 3월에 1박 숙박함
답변 제공: Samantha 님, 2024년 3월 4일
Anah,Thank you for providing feedback about your recent stay at the Holiday Inn Express & Suites, Solana Beach - Del Mar. We are sorry to hear of your experience while staying with us and have shared your feedback with our housekeeping team to further address these concerns. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Peter 님, Omaha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near the beach and fairgrounds
2024년 3월에 1박 숙박함
답변 제공: Samantha 님, 2024년 3월 2일
Peter,We are pleased to hear you enjoyed your stay with us and hope to see you again soon. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was great hotel for our purposes. Location was good with restaurants and stores within walking distance.
2024년 1월에 1박 숙박함
답변 제공: Samantha 님, 2024년 3월 1일
Rhonda,We are pleased to hear you enjoyed your stay with us at the Holiday Inn Express & Suites, Solana Beach - Del Mar. We hope to see you again soon!

6/10 - 괜찮아요

Katie

연인과의 여행
좋아요: 직원 및 서비스
Would like waters in the room
2024년 2월에 1박 숙박함
답변 제공: Samantha 님, 2024년 2월 29일
Katie,We have shared your feedback with our management team to further address your suggestions. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 - 좋아요

Sherie

The air was very low room couldn’t get cold
2024년 2월에 3박 숙박함
답변 제공: Samantha 님, 2024년 2월 26일
Sherie,Thank you for providing feedback about your recent stay at the Holiday Inn Express & Suites, Solana Beach - Del Mar. We have shared your feedback with out maintenance team to further address the issues you expressed. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Samantha 님, 2024년 2월 24일
David,We are pleased to hear you enjoyed time with us and hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 - 괜찮아요

Christina

가족 여행
좋아요: 직원 및 서비스
The check in was great, room was fine, Jacuzzi was smaller.. but the breakfast served moldy breads, every croissant and some of the bagels had mold, so I tossed them and I told the staff, they said they would check them and replace, how're when we went for a fresh croissant, it still had mold so we just tossed that too
2024년 2월에 1박 숙박함
답변 제공: Samantha 님, 2024년 2월 16일
Christina,We are sorry to hear about your experience with our breakfast. We have brought this to the attention of our breakfast attendants and managers to further address this issue. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Mandy 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay. Clean and comfortable.
2024년 2월에 1박 숙박함
답변 제공: Samantha 님, 2024년 2월 16일
Mandy,We are pleased to hear you enjoyed your stay with us and we hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

4/10 - 별로예요

Quatara

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The fact it was close to the beach and walking distance to various stores was nice.. the hot tub was filthy, there were spiders in my room, the plug on the desk didn't work, plus it looks like someone tried to patch the ceiling and failed horribly. The handicap room (what was reserved by me) has a fire alarm door bell (along with the flashing light) not good for my husband who has seizures. The front desk did not alert me about it so when my child rang the doorbell it scared my husband to where his body reacted and started seizing. Would not recommend, will definitely not be staying again.
2024년 2월에 2박 숙박함
답변 제공: Samantha 님, 2024년 2월 5일
Quatara,We are sorry to hear you did not find your stay comfortable. We shared your feedback with our management team to further address all the issues you experienced. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 - 좋아요

Mohsen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Samantha 님, 2024년 1월 30일
Mohsen,Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar. We are pleased to hear you enjoyed your stay with us and hope to see you again soon!

4/10 - 별로예요

Alex

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel served it's purpose for a one night stop over. Very run down, dirty carpet throughout hallways and room. Breakfast was better than expected. Property is in need of major renovations. Obviously hasn't had upgrades in a long time. Front counter and breakfast staff were all great. Very professional and polite.
답변 제공: Samantha 님, 2024년 1월 28일
Alex,We are sorry to hear you did not find your stay up to your standards. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was great
2024년 1월에 1박 숙박함
답변 제공: Samantha 님, 2024년 1월 27일
Tim,We are pleased to hear you enjoyed your stay with us and hope to see you again soon! Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 - 괜찮아요

Richard 님, Simi Valley

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
.
2024년 1월에 2박 숙박함
답변 제공: Fabricio 님, 2024년 1월 25일
Thank you!

2/10 - 너무 별로예요

Sebastian

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property is in serious need of upgrades. The rugs are in bad shape. There is a bed odor in the hallways and in the room. My wife was almost in tears. We spoke to the front desk but the receptionist although trying to be very helpful said she could do nothing about canceling the reservation as it was made through Espidia. Very disappointed.
2024년 1월에 1박 숙박함
답변 제공: Samantha 님, 2024년 1월 27일
Sebastian,We are sorry to hear you did not enjoy your stay with us and found the property not up to your standards. We shared your information with our housekeeping and Front Desk staff to further address you concerns. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Alessandro 님, LAVAL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice area, must visit the Dog Beach.
2024년 1월에 3박 숙박함
답변 제공: Fabricio 님, 2024년 1월 25일
Thank you!

4/10 - 별로예요

Elizabeth

가족 여행
좋아요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Fabricio 님, 2024년 1월 25일
Thank you!

10/10 - 훌륭해요

Duan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Fabricio 님, 2024년 1월 25일
Thank you!

6/10 - 괜찮아요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 4박 숙박함
답변 제공: Fabricio 님, 2024년 1월 25일
Thank you!

8/10 - 좋아요

Debra

단체 여행
2023년 12월에 1박 숙박함
답변 제공: Fabricio 님, 2024년 1월 25일
Thank you!

10/10 - 훌륭해요

Dean

2024년 1월에 1박 숙박함
답변 제공: Samantha 님, 2024년 2월 10일
Dean,We are pleased to hear you enjoyed your stay with us and hope to see you again soon. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

6/10 - 괜찮아요

Alyzza

좋아요: 청결 상태, 객실의 편안함
Eh
I booked a king room with a jacuzzi tub but didn’t receive that.
2024년 1월에 1박 숙박함
답변 제공: Samantha 님, 2024년 1월 20일
Alyzza,We are sorry to hear you did not find your stay up to your standards. We shared your feedback with out management team to further look into this. We hope you can give us another opportunity in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

8/10 - 좋아요

Saba

2024년 1월에 1박 숙박함
답변 제공: Samantha 님, 2024년 2월 10일
Saba,Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar. We are pleased to hear you enjoyed your time with us and hope to see you again soon.

6/10 - 괜찮아요

Grace

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Samantha 님, 2024년 1월 19일
Grace,Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar. We hope to see you again soon.

10/10 - 훌륭해요

Ma

2024년 1월에 1박 숙박함
답변 제공: Samantha 님, 2024년 1월 19일
Ma,We are pleased to hear you enjoyed your time with us. We hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Dennis

가족 여행
2024년 1월에 2박 숙박함
답변 제공: Samantha 님, 2024년 1월 16일
Dennis,We are pleased to hear you enjoyed your stay with us and hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Home away from Home
Our stay was great! We go for the location, but the hotel is very comfortable and familiar. The parking is easy and the breakfast is the best around! The staff is super friendly which makes it feel like a home away from home!
2024년 1월에 1박 숙박함
답변 제공: Samantha 님, 2024년 1월 15일
Maria,We are pleased to hear you enjoyed your stay and we hope to see you again soon! Thank you for staying at the Holiday Inn Express & Suites, Solana Beach - Del Mar.

10/10 - 훌륭해요

Miguel

2024년 1월에 1박 숙박함
답변 제공: Samantha 님, 2024년 1월 16일
Miguel,We are pleased to hear you enjoyed your stay with us and hope to see you again in the future. Thank you for choosing the Holiday Inn Express & Suites, Solana Beach - Del Mar.