Dear rob, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. We have taken note of all the concerns you raised to address them adequately, and we hope you will give us another chance to redeem ourselves the next time your travels bring you this way

Dear Erica, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

Dear Richard, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

Thank you for your rating

Your feedback is very important to us. We hope you will accept our sincere apology regarding the property . Your satisfaction means a lot to us and we will do everything we can possible to prevent this from happening again for you or our future guests. We take very seriously and hope that you will give us an opportunity in the future to have you as our guest.

Thank you for taking the time to share your comments about your recent stay with us

Thank you for taking the time to share your comments about your recent stay with us

Dear jasmin, thank you for your review, we hope to see you again.

Dear Doris, Thank you for sharing your experience. Our focus is on providing our guests with an exceptional experience, we appreciate your comments. Thank you again for sharing, and we hope to see you soon at Hotel Palmeras.

Your satisfaction means a lot to us and we will do everything we can possible to prevent this from happening again for you or our future guests. We apologize for any inconvenience.

Dear Ashely, thank you for taking the time to write a review. We regret not meeting your expectations and we hope you give us another try.

Dear Jeanet Thank you for taking the time to review your experience with us. We apologize for the inconvenience you faced during your stay. Please know our front desk is staffed around the clock to make your stay as comfortable as possible. Thank you for your valuable feedback as we continually strive to grow and improve our guest services. We hope to welcome you back in the future.

Maria del Carmen, thank you for your review and comment

Thank you for the 3 out of 5 review.

Dear Guest, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

Thank you for you 5 out of 5 rating

Dear Miguel, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

thank you for your rating

Dear Stephen, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

Dear Salvador Thank you for sharing your experience. Our focus is on providing our guests with an exceptional experience, we appreciate your comments. Thank you again for sharing, and we hope to see you soon at Hotel Palmeras.

Dear Humberto, thank you for your feedback.

dear, Michael Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.

Thank you for your feed back, Together we thank you for your time and great feedback. We look forward to having you come visit us again soon.

Dear Jon, Thank you for sharing your experience. Our focus is on providing our guests with an exceptional experience, we appreciate your comments. Thank you again for sharing, and we hope to see you soon at Hotel Palmeras.

Thank you for your review hope to see you soon.

Dear Yolanda, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. We have taken note of all the concerns you raised to address them adequately, and we hope you will give us another chance to redeem ourselves the next time your travels bring you this way

Thank you for your review.

Aaron, Thank you for your review. We sincerely apologize for the disappointment you experienced during your stay. Your feedback is important to us, and we regret that your experience fell short of our expectations. We are actively addressing the issues raised, including all the maintenance issues mentioned. Please be assured that your comments are taken very seriously. We are committed to making improvements to enhance the overall guest experience. We appreciate your valuable feedback and hope for the opportunity to welcome you back in the future for a more satisfying stay.

Dear Stephany, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. We have taken note of all the concerns you raised to address them adequately, and we hope you will give us another chance to redeem ourselves the next time your travels bring you this way

Dear Erika, Thank you for sharing your experience. Our focus is on providing our guests with an exceptional experience, we appreciate your comments. Thank you again for sharing, and we hope to see you soon at Hotel Palmeras.

Mayita, Muchas gracias por su estadia y su comentario

Raven, Thank you for taking the time to share your experience. We are so happy to hear that you enjoyed our facility and the clean bed. We take customer care very seriously and nothing is better than receiving positive feedback from our guests. We are excited to share your positive feedback with our team. They work hard to provide a wonderful stay for all of our guests. We look forward to seeing you again.

Isamar, Una disculpa por la condicion de nuestras habitaciones, nuestro labor es poder brindarle un cuarto limpio y al parecer nos quedamos cortos, espero nos pueda dar una segunda oportunidad proxima vez que visite Chula Vista.

Angel, We appreciate your valuable feedback regarding your time with us. We want to ensure our guests have a comfortable stay; therefore, we hope you will accept our sincere apologies for the inconvenience and frustration you experienced during your stay. We have also noted your comments about the overall look and feel of our property and this will be shared with the appropriate individuals for future property improvement plans.

Dear kristy , Thank you for staying with Hotel Palmeras and writing such a complimentary review. We are glad you chose us to be your temporary home and are relieved we met your expectations. We work hard to provide high levels of service, and we're glad you were satisfied with the service you received. We hope to be your hotel of choice anytime you visit Chula Vista.

Nina, Thank you for taking the time to share your experience. We are so happy to hear that you had a very nice sleep. We take customer care very seriously and nothing is better than receiving positive feedback from our guests. We are excited to share your positive feedback with our team. They work hard to provide a wonderful stay for all of our guests. We look forward to seeing you again

Ana, Thank you for taking the time to share your experience. We are so happy to hear that you had an Excellent weekend with family . We take customer care very seriously and nothing is better than receiving positive feedback from our guests. We are excited to share your positive feedback with our team. They work hard to provide a wonderful stay for all of our guests. We look forward to seeing you again

Marco, Muchas gracias por su comentario eso nos ayuda a mejorar nuestras instalaciones y servicio al cliente.

Cheryl, Thank you very much for sharing your 4/5 star review. We sincerely value and appreciate your loyalty to our hotel and we look forward to welcoming you back again soon.

Dear Lanisha, thank you for evaluating your recent stay with us. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and pest control provider to ensure we prevent such reoccurrences. On a positive note, we are happy you were pleased with the service our associates delivered. We hope you will consider giving us a second chance so we can prove this is not typical of our service.

Norma, Muchas gracias por sus comentarios eso nos ayuda para seguir trabajando y mejor nuestras instalaciones.

Dear Caesar, we apricate the feedback and will take everything in consideration & work on that room specially. thank you again for staying with us , we hope to see you soon.

Cassandra, Thank you for your 1 out of 5 stars

Hi Lanisha We truly apologize for the inconveniences you had while you were with us. Every stay with us should be clean and comfortable, so we're very disappointed we fell short. We have discussed your comments regarding the cleanliness of the room. Thanks for taking the time to let us know about your experience. Our goal is to be your home away from home and We hope that we may get another opportunity to serve you in the near future.

Xuehua, Thank you for your 2 out of 5 stars review

Dulce, Gracias por su 5 estrellas y su commentario.

we apologize for any inconvenience in your stay with us, we appreciate your review and hope to see you again.

we appreciate your review, we hope to see you again.