숙박 시설 정면 - 저녁/밤

액시엄 호텔 여행 후기

4 out of 5
액시엄 호텔
28 Cyril Magnin Street, San Francisco, CA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 534개" "
평점 8 - 좋아요. 1001개 이용 후기 중 316개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 84개" "
평점 4 - 별로예요. 1001개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 24개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Hee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: EL 님, 2021년 11월 25일
Thank you for your review. We hope to see you again soon !

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
깨끗하고 파월역 바로 앞에 있었음에도 아주 조용하고 좋았습니다 다만 드라이기가 없어용 ㅜㅜ
2019년 9월에 1박 숙박함
답변 제공: hr 님, 2019년 10월 5일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이용후기
숙소 깨끗 화장실 문 완벽하게 안닫힘 주변 나름 안전 각층에 물 정수기있음 얼음도있음
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함
답변 제공: L 님, 2019년 5월 30일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 최고의 장점
일단 위치가 정말 좋고요 Powell역 바로 앞에 있어서 대중교통 이용하기 무척이나 편리해요 그러나 대로변이다보니 새벽에도 소음이 좀 있고 여행 초반에는 시차적응 때문에 새벽 3시 넘게까지 깨어있었는데 도로 물청소하는 소리가 정말 시끄럽게 들렸어요 ㅠㅠ 그렇지만 위치가 정말 큰 장점이기때문에 재방문할 의사도 있습니다 객실은 솔직히 좁은 편이지만 혼자여행이라서 괜찮았어요 와이파이사용료, 각종 시설 및 정수기 물 사용료라 해서 체크아웃 할 때 약 30불 정도 지불했는데 그건 좀 어이없었어요 직원들은 크게 친절하지도.. 그렇다고 크게 불친절하지도 않았습니다
2019년 5월에 5박 숙박함
답변 제공: L 님, 2019년 6월 13일
친애하는 해피 게스트. 우리에게 완벽한 등급을 주시고 저희 호텔을 다른 여행객에게 추천 해 주셔서 감사합니다. 호텔 직원 모두가 즐겁게 식사를 즐기실 수있을 것입니다. 조심해!

8/10 - 좋아요

Jongsun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 2월에 5박 숙박함
답변 제공: l 님, 2019년 3월 4일
Thank you so much for taking the time to review your recent stay with us

8/10 - 좋아요

Jae-Won

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 3박 숙박함
답변 제공: l 님, 2019년 3월 4일
Thank you so much for taking the time to review your recent stay with us.

4/10 - 별로예요

SUN JU

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT RECOMMEND
So here is the thing. I am giving 1 star just for its location, nothing else. Super noisy outside, everyhing can be heard through out the night. Staff not professional, not even asked how our stay was when checking out and when we had an incident at the first floor bar, was not able to receive any apologies. And the food there is not great either. So save your money and explore else where!
2019년 2월에 6박 숙박함
답변 제공: l 님, 2019년 3월 4일
Dear Sun Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I would like to apologize about the incident you had at the bar, did you mention this to any one during your stay as I would have loved to made it right prior to you leaving. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back

2/10 - 너무 별로예요

hyekyung

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
정말 너무나 어이없는 호텔
2017년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2018년 2월 27일
Thank you for sharing your review of your stay with us at Axiom Hotel San Francisco. We hope to have the opportunity to serve you again in the future.

10/10 - 훌륭해요

Lee 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
쾌적한 여행
도심이라 여러모로 편리하고 객실은 쾌적함.
2017년 12월에 8박 숙박함

10/10 - 훌륭해요

Kelly 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 위치!
청결하고 좋은수질, 푹신한 베딩, 따뜻한 히터까지 최고의 위치는 말할필요도 없음
2017년 12월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비좋은 위치 훌륭한 호텔
가성비 매우 좋고 위치가 정말 훌륭합니다 바로 앞에 파웰역있고 케이블카 타는 곳 있고 세포라 메이시스 백화점 등 쇼핑할 곳이 걸어서 지척에있어요
2017년 11월에 3박 숙박함
답변 제공: Guest Relations 님, 2017년 12월 13일
Thank you for sharing your review of your stay with us at Axiom Hotel. We hope you'll join us again in the near future!

10/10 - 훌륭해요

Sedrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful friendliest staffs in the square
2024년 3월에 6박 숙박함
답변 제공: Front Desk Supervisor 님, 2024년 4월 10일
Good afternoon Sedrick!Thank you so much for choosing to stay at Axiom Hotel, and thank you for taking the time to provide positive feedback about your stay with us! I'm pleased to know that our staff has made your stay memorable and I am happy to see you found the hotel and our location to your liking. Our team is so appreciative in seeing you had an enjoyable visit on the property! We look forward to having you again in the future.Best,William MurphyFront office Supervisor

8/10 - 좋아요

Yingka 님, Torrance

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
-
2024년 4월에 2박 숙박함
답변 제공: Bryan Pourtabib, Director of Front Office 님, 2024년 4월 5일
Thank you for taking the time in providing your honest feedback about your visit, Yingka! We're happy to see you had an overall positive experience with us, and we very much hope to have the opportunity to host you again sometime soon!

10/10 - 훌륭해요

Sedrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cable cars takes you climb halfway up to the moon and you can’t help but give up your heart
2024년 3월에 2박 숙박함
답변 제공: Bryan Pourtabib, Director of Front Office 님, 2024년 4월 3일
Thank you for taking the time in providing your honest feedback about your visit, Sedrick, and we're thrilled to see you had an enjoyable experience at our property! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 - 훌륭해요

Imaizumi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
コンベンションセンターに近く便利。 周りは治安があまり良く無いが、施設は綺麗でとても良かった。
2024년 3월에 6박 숙박함
답변 제공: Bryan Pourtabib, Director of Front Office 님, 2024년 3월 25일
Thank you for taking the time in providing your honest feedback about your visit, Imaizumi, and we're thrilled to see your high marks and praise! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 - 훌륭해요

Kerry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Axiom Hotel is conveniently located just steps from the Powell St Muni/BART station and two blocks from Union Square. This boutique hotel was built in 1908 and underwent a major renovation in the past ten years. The rooms are clean and comfortable and feature nice amenities. The staff is friendly and professional. Dining options are abundant nearby as are shopping opportunities. We highly recommend this property.
2024년 3월에 3박 숙박함
답변 제공: Bryan Pourtabib, Director of Front Office 님, 2024년 3월 20일
Thank you for taking the time in providing your honest feedback about your time with us, Kery! It's truly great to see your overall positive comments and marks about your visit, and we're so happy to hear that you found our team, location, and accommodations to your liking! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 - 훌륭해요

Patrick 님, Wilmington

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great place to stay right outside was the cable car easy access around the city in the streetcars
2024년 3월에 1박 숙박함
답변 제공: Bryan Pourtabib, Director of Front Office 님, 2024년 3월 17일
We're thrilled to see your high marks and praise about your visit to the property, Patrick! It's great to hear you were happy with our location and property, and we very much hope to have the opportunity to host you again sometime soon!

6/10 - 괜찮아요

Shih-Chieh Tracy

좋아요: 직원 및 서비스
Great central location and steps away from BART/Muni/Cable Carts/BUS. Hotel is also updated, interesting mix of modern and old-style building. And it is centrally located to all the tourist sights in SF. However opportunity is 1) house keeping details - trash not taken out and piece of trash on the floor 2) Not all room's heat/air is working - a lot of maintenance going on in the hotel 3) walked into the hotel and a person from street was walking through the lobby without getting stopped 4) interesting smells through out different part of the building and elevator.
2024년 2월에 2박 숙박함
답변 제공: Bryan Pourtabib, Director of Front Office 님, 2024년 3월 4일
Thank you for taking the time in providing your honest feedback about your time with us, Shih-Chieh. I am happy to see you found our central location to your liking and that you felt the hotel was updated nicely! That being said, I am of course disappointed in seeing the comments you've provided about certain aspects of your time with us, but I very much appreciate the honesty in your sentiments. We'll be sure your comments are utilized in a beneficial manner and as a means for improvement in the future; also, please know had our team been made aware of your sentiments while you were here with us, we would have made every effort possible to make things right in any way we could have. Thank you again for choosing to stay with us, and hopefully we'll have the opportunity to host you again sometime soon!

10/10 - 훌륭해요

Alanoud

2024년 2월에 1박 숙박함
답변 제공: Bryan Pourtabib, Director of Front Office 님, 2024년 3월 21일
We're thrilled to see your positive score, in regards to your time with us Alanoud! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 - 훌륭해요

Teodora

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay!
2024년 2월에 2박 숙박함
답변 제공: Bryan Pourtabib, Director of Front Office 님, 2024년 2월 28일
We're thrilled to see your positive comments and marks about your visit, Teodora! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

6/10 - 괜찮아요

Bianca

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Bryan Pourtabib, Director of Front Office 님, 2024년 3월 20일
Thank you for taking the time in scoring your most recent visit to the hotel, Bianca. It appears we did not fully deliver an experience up to our typical standards for your visit, and I very much hope we have the opportunity to connect at your leisure. We'd love to have the opportunity to host you again, in hopes of providing the typical Axiom experience for you. Thank you for choosing to stay with us.

6/10 - 괜찮아요

Reza 님, North Vancouver

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
it's a good hotel if you just want a central location to crash
2024년 2월에 3박 숙박함
답변 제공: Bryan Pourtabib, Director of Front Office 님, 2024년 2월 18일
Thank you for taking the time in providing your feedback about your visit, Reza! Although it appears we did not provide the typical Axiom experience for your visit, we thank you for taking the time in providing your post stay sentiments, and hopefully we'll have the opportunity to connect to hear what you felt we could improve upon. Thank you, again, and hopefully we'll have the opportunity to host you again, in providing the typical Axiom experience for you!

10/10 - 훌륭해요

Lawrence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had previously posted a three star review based on my check-in experience. This was aimed at the failings of Expedia, rather than the hotel. However, the hotel instantly responded with a room upgrade and fee waiver that was more than generous. This hotel is exceptionally clean and has been updated everywhere. All the staff were helpful and friendly. The location can not be beat. Outside the front door is the BART station (to and from the airport), two Cable car lines, the F Tram (up to Castro district and all the way to Fisherman's wharf), plus the subway and numerous buses. Within walking distance are Union Square, Chinatown, City Hall, and the major theatres. In the lobby is a tiny cafe that serves delicious coffee and pastries in the mornings, and has a surprisingly diverse menu available. Very friendly servers. The only downsides to the hotel are that some of the surrounding streets are sketchy in the daytime and possibly dangerous at night (stick to Market Street or take an Uber), and some of the rooms overlooking the Cable Car terminus are noisy. Highly recommend it.
2024년 2월에 5박 숙박함
답변 제공: Bryan Pourtabib, Director of Front Office 님, 2024년 2월 18일
Thank you so much for taking the time in providing your post stay sentiments, Lawrence! We greatly appreciated having the opportunity to host you, and we're thrilled you had an enjoyable stay with us! We look forward to having you back again, sometime soon!

10/10 - 훌륭해요

Tarandeep

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and amazing place. Everything is closeby. Clean and beautiful.
2024년 2월에 2박 숙박함
답변 제공: Bryan Pourtabib, Director of Front Office 님, 2024년 2월 12일
We're thrilled to see the positive marks and comments about your stay with us, Tarandeep! I'm so happy you found the accommodations quiet, clean and beautiful, and it was very much our pleasure having the opportunity to host you!

6/10 - 괜찮아요

Lawrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
No room upgrade. Our daughter in her own room was on the 6th floor, while we are stuck on the very noisy third floor. No bottle of wine as promised by Expedia (“VIP Service”).
2024년 2월에 2박 숙박함
답변 제공: Bryan Pourtabib, Director of Front Office 님, 2024년 2월 14일
Thank you for taking the time in providing your honest feedback about your visit. As we have discussed offline, we very much appreciate your feedback in bringing these areas to our attention, and we're glad we were able to address your concerns. We very much appreciated having the opportunity to host you, and we look forward to having the opportunity to host you again sometime soon!

10/10 - 훌륭해요

Robbie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Axiom is a friendly, tech forward hotel with reasonable sized rooms for downtown San Francisco. The low rating for the noise- I expect noise in downtown, but the outer window did not closer properly, despite the friendly maintenance folks trying to fix it. Super clean, comfortable room, fast internet, exercise room with a Peloton bike, and cafe in-house made for a comfortable business stay
2024년 1월에 3박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2024년 2월 2일
Thank you for taking the time in providing your honest feedback about your visit, Robbie! We're thrilled to see your overall sentiments and impressions were positive, and it's great to see that you found our team and your accommodations to your liking! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 - 훌륭해요

Robert 님, Palm Beach Gardens

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Next to Powell St BART & Moscone. Lots of good stuff nearby.
2024년 1월에 1박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2024년 2월 1일
We're thrilled to see your positive marks and comments about your stay with us, Robert! I am happy to hear you enjoyed the location of our property. It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

8/10 - 좋아요

Wei-chuan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff with attentive service
2024년 1월에 2박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2024년 1월 23일
Thank you so much for taking the time in providing your honest feedback about your visit, Wei-chuan! I'm so happy you found our staff attentive and providing great service, as those comments are truly great to hear! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
The hotel was very nice! The room was very very nice! We were right in the center for all transportation so we got to get on the cable cars, bus, the train! Everything we wanted to do, we accessed via public transportation. Restaurant options were great. There’s homeless ppl but they don’t bother you. I would come back to this hotel again if ever back in San Fran!
2024년 1월에 4박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2024년 1월 17일
Thank you for taking the time in providing your honest feedback about your time with us! It's truly great to see the sentiments about your time with us and the high praise, and we very much hope to have the opportunity to host you again sometime soon!

4/10 - 별로예요

David Jr

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent property with a slightly confusing car entrance. We had to circle the building and call before any valet came and took our car from the busy road for us to unload. The staff were all terrific and the rooms themselves are modern. The hallways and elevators are narrow so make sure you don’t have any oversized items. They share a space with a small cafe so food is not a problem. Unfortunately, the most beautiful part of this property is its main reception. The rooms have a completely different vibe. In our room, the AC would work and stop working throughout the night and it was freezing in the room. The front staff were gracious enough to come up and fix it from time to time but at a point it was too late in the night to deal with. We were unable to move to a more functional room. It would have been an amazing stay if it weren’t for the valet and AC issues. For the price, these problems should have not happened.
2023년 12월에 1박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2024년 1월 1일
Dear David Jr.,Thank you for taking the time in providing your honest feedback about your visit. Although I am happy to see certain comments you have provided, I'm of course disappointed and saddened to see that any aspect of your visit was less than to our typical standards. As stated offline, I'm hopeful we have the opportunity to make things right with you, as we wouldn't want any guest to leave our property with any negative sentiments after staying with us, and I truly hope we may have the opportunity to host you again in providing the typical Axiom experience, for you. Thank you so much for your time, David Jr.

6/10 - 괜찮아요

Pat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location if walking to Union Square but many unhoused people in the area. Our room was great except for the construction work in the next room over. The work could have been done during the day while we were out and about.
2023년 12월에 1박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 12월 27일
Thank you for taking the time in providing your honest feedback about your time with us, Pat! I am happy to see that you found our location and your guest room to your liking! Although I am disappointed that certain aspects of your visit were not up to our typical standards, I appreciate you bringing those items to our attention. Hopefully, we'll have the opportunity to host you again some other time down the road in providing you with a visit closer to the typical Axiom experience.

10/10 - 훌륭해요

William 님, Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 12월 22일
We're thrilled to see your positive marks about your stay with us, William! Hopefully, we'll have the opportunity to host you again sometime soon!

10/10 - 훌륭해요

Lauren

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay at Axiom Hotel. As a solo woman traveler visiting San Francisco for work, I felt safe here. It was comfortable and classy. I liked the cafe inside the hotel. The tables and little workstations in the lobby were nice as well.
2023년 12월에 2박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 12월 12일
Thank you so much for taking the time in providing your honest feedback about your visit, Lauren! I am truly thrilled to see the sentiments you have provided about your visit to the property, as your comments are truly great to see! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon!

10/10 - 훌륭해요

Gabriela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 12월 12일
We're thrilled to see your post-stay score, Gabriela! It's great to see you had an enjoyable stay, and we very much hope to have the opportunity to host you again sometime soon!

10/10 - 훌륭해요

Ismael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ervitin
2023년 12월에 5박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 12월 12일
We're thrilled to see your post-stay score, Ismael! I am so happy to hear that you enjoyed your time at the property, and we very much hope to have the opportunity to host you again sometime soon!

4/10 - 별로예요

Lorena 님, Norwalk

별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 12월 12일
Hi Lorena; we're very disappointed in seeing your post-stay score about your visit. As stated offline, we'd love to have the opportunity to hear what we could have improved upon, and I look forward to hearing back from you about any insight you can provide about your stay. It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again, sometime soon!

10/10 - 훌륭해요

Guinevere

2023년 12월에 1박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 12월 12일
We're thrilled to see your post-stay score, Guinivere! It's great to see you had an enjoyable visit to the property, and we very much hope to have the opportunity to host you again sometime soon!

8/10 - 좋아요

Mireya

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No parking garage
2023년 12월에 1박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 12월 12일
Thank you for taking the time in providing your honest feedback about your time with us. Mireya! I am hopeful that you had an enjoyable experience overall; regarding parking at the property, we do offer valet parking for guests, and should guests prefer to self-park there is a public lot about 3 blocks from the property as well. Thank you so much for choosing to stay with us, and we very much hope to have the opportunity to host you again sometime soon!

8/10 - 좋아요

Michael

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 12월 9일
Thanks for taking the time in providing your marks about your visit, Michael! We're happy to see your overall positive marks, about your time with us, and we very much hope to have the opportunity to host you again sometime soon!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nicely updated hotel in an unbeatable location. Powell St BART/Muni station is just 50 feet from the door, giving quick access anywhere in town or to both airports, and the cable car boarding is right in front. Very comfortable room and bed, very nice bathroom except that I hate the barn door style bathroom door which doesn't really give much privacy.
2023년 12월에 3박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 12월 9일
Thanks for taking the time in providing your honest feedback about your visit, John! We're happy to see your overall positive sentiments! It was our pleasure having the opportunity to host you, and hopefully we'll have the opportunity to host you again sometime soon!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A great spot for a solo traveler or couple looking for a comfortable, affordable home base while seeing San Francisco’s DT areas. The common areas are nice, and the staff we interacted with were genuine and helpful.
답변 제공: Giemarie Abarquez – Front Desk Supervisor 님, 2023년 11월 22일
Dear William, Thank you for taking the time to review your stay with us! We are so happy to hear that you enjoyed your stay with us and we are delighted to see that you found the location of the property and our accommodations overall to your liking! We are so excited to see your positive marks and remarks, and it was our pleasure having the opportunity to host you! We look forward to welcoming you back to our hotel in the future. Thanks again! Take care,

8/10 - 좋아요

Nancy

2023년 11월에 1박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 12월 9일
Thanks for taking the time in providing your marks about your visit, Nancy! We're happy to see your overall positive marks, and we very much hope to have the opportunity to host you again sometime soon!

8/10 - 좋아요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The mono king is small but was nice. Great location but still has some homeless issues. But those are the same for many years. Right at the main cable car stop. We were able to walk most places.
2023년 11월에 2박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 11월 17일
Thank you for taking the time in providing your honest feedback about your time with us! I'm happy to hear your overall comments about your visit and that you enjoyed your time with us, overall! Also, please know we have many different room styles and layouts, and our team is more than happy to assist in assigning or reassigning a room to your preferences. We appreciated having the opportunity to host you and hope to have the opportunity to host you again sometime soon!

6/10 - 괜찮아요

Jed 님, Cresskill

가족 여행
Average service and environment
2023년 11월에 3박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 11월 17일
Thank you for taking the time in providing your honest feedback about your visit, Jed; as shared offline, I'm disappointed that any aspect of your stay with us was less than our typical standards, so please feel free to reach out to me anytime so we can gather more detail as to what we can improve upon. I look forward to having the opportunity to connect with you, and thank you so much for choosing to stay with us!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place, clean room, friendly staff. Lots of street noise but it's San Francisco, what do you expect? I would stay there again.
2023년 11월에 1박 숙박함
답변 제공: Giemarie Abarquez – Front Desk Supervisor 님, 2023년 11월 14일
Dear David, Thank you for taking the time to review your stay with us! Your feedback is so important to us to better our service. We are so happy to hear that you enjoyed your stay with us and we are delighted to see that you found our accommodations overall to your liking! We are so excited to see your positive marks and remarks, and it was our pleasure having the opportunity to host you! We look forward to welcoming you back to our hotel in the future. Thanks again! Take care,

10/10 - 훌륭해요

Kristi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was my second time staying and won’t be my last. Walking distance to conventions, safe and clean. Perfect for what I need.
2023년 11월에 4박 숙박함
답변 제공: Giemarie Abarquez – Front Desk Supervisor 님, 2023년 11월 13일
Thank you for taking the time in providing your honest sentiments about your visit, Kristi! We're thrilled to see your high marks and praise! It was our pleasure having the opportunity to host you, and we very much hope to have the opportunity to host you again sometime soon! Take care,

8/10 - 좋아요

Lynda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and comfortable. Staff was very helpful and friendly. Location was great. Only negative was that the air conditioner did not work. Even in November, it was very warm in room. They provided a free standing fan and we cracked open the windows but it was the middle of the night before it cooled off.
2023년 11월에 1박 숙박함
답변 제공: Giemarie Abarquez – Front Desk Supervisor 님, 2023년 11월 13일
Hi Lynda, Thank you for taking the time in providing your honest feedback about your time with us; I am happy to see about certain aspects of your visit, that you enjoyed, but am disappointed to hear certain areas did not deliver on our typical standards. We very much appreciated having the opportunity to host you, and we hope to have the opportunity to host you again some other time, down the road. Take care,

10/10 - 훌륭해요

Morris

2023년 11월에 1박 숙박함
답변 제공: Bryan Pourtabib, Front Office Manager 님, 2023년 11월 29일
We're thrilled to see your positive marks, Morris! We appreciated having the opportunity to host you, and hope to have the opportunity to host you again sometime soon!

10/10 - 훌륭해요

Krishan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Its a modern renovation of an old hotel property. It works great for me - good cafe, clean, nice showers.
2023년 10월에 1박 숙박함
답변 제공: Giemarie Abarquez – Front Desk Supervisor 님, 2023년 11월 1일
Dear Krishan, Thank you for taking the time to review your stay with us! We are so happy to hear that you enjoyed your stay with us and we are delighted to see that you found the location of the property and our accommodations overall to your liking! We are so excited to see your positive marks and remarks, and it was our pleasure having the opportunity to host you! Thanks again! Take care,