외관

하얏트 리젠시 샌프란시스코 에어포트 여행 후기

4 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1188개 이용 후기 중 692개" "
평점 8 - 좋아요. 1188개 이용 후기 중 267개" "
평점 6 - 괜찮아요. 1188개 이용 후기 중 121개" "
평점 4 - 별로예요. 1188개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 1188개 이용 후기 중 55개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

yon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: Melinda 님, 2023년 12월 19일
Dear yon,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Janet 님, 2023년 11월 10일
Dear Anonymous,Thank you for taking the time to rate your recent stay at our Hyatt Regency San Francisco Airport. We strive to provide an outstanding experience to each and every one of our guests. We would have liked to have seen a higher rating. We hope we will have the opportunity to welcome you back again and provide you with the exceptional stay experience you deserve. Warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Tonya 님, 2023년 7월 3일
Dear Guest,Thank you for the perfect rating. We are delighted to know you enjoyed your time at our hotel. It is through your feedback that we are able to continue to provide great service. Please come back and visit us again!Warm regards,Tonya

10/10 - 훌륭해요

Sungsu

좋아요: 청결 상태, 직원 및 서비스
2023년 4월에 5박 숙박함
답변 제공: Donna 님, 2023년 5월 2일
Hello Sungsu, Thank you for staying with us! We look forward to seeing you the next time you're in San Francisco. Kind Regards, Donna

10/10 - 훌륭해요

Lee

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Donna 님, 2023년 6월 2일
Hello Lee, Thank you for the perfect rating. It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed everything about your time with us. It was a pleasure hosting you at Hyatt Regency San Francisco Airport, and we look forward to seeing you again soon.Kind Regards, Donna

8/10 - 좋아요

JI HYUK

2023년 1월에 3박 숙박함
답변 제공: Donna 님, 2023년 6월 2일
Hello JI HYUK, Thank you for staying with us! We look forward to seeing you the next time you're in Burlingame. Kind Regards, Donna

10/10 - 훌륭해요

Jeong Mook

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

sangjun

2022년 6월에 1박 숙박함
답변 제공: Hyatt Regency SFO 님, 2022년 6월 28일
Thank you for the high rating!

8/10 - 좋아요

Yeong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Hyunjin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

EUGENE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 친절함
우선 청결도는 정말 만족. 필요한 물건이 있어 부탁했는데 빠르게 처리 해 주심. 셔틀도 24시간이라 자정 가까이 공항에서 나왔는데 편리하게 호텔까지 도착함. 다음에도 이용 할 의향 100%
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

SEUNGKWAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good service room is clean. bar and restaurant at second floor is recommendable.
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

JEONGKWAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
룸 상태도 깨끗했고, 직원들도 아주 친절했어요. 그러나 공항 셔틀 버스가 24시간 동안 운엉 되는 것이 아니고 오전에만 운영이 됩니다. 셔틀 버스 운행 시간을 정확하게 알려주셔야 할 거 같습니다.
2021년 9월에 1박 숙박함

8/10 - 좋아요

Sven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gutes Flughafenhotel, freundliches Personal, gute Auswahl an Speisen und Getränke, sehr sauber, regelmäßiger kostenloser Busshuttle zwischen Flughafen und Hotel, in Teilbereichen ist das Hotel schon etwas in die Jahre gekommen
2024년 4월에 1박 숙박함
답변 제공: Ana 님, 2024년 4월 16일
Dear Sven,Thank you for taking the time to provide feedback. It was a pleasure to host you during your time in Burlingame. We're glad to hear that our hotel's location was convenient for you, and that you enjoyed our staff's service, dining experience, and hotel cleanliness. We hope to welcome you back soon!

8/10 - 좋아요

dvijesh

2024년 4월에 1박 숙박함
답변 제공: Jamison 님, 2024년 4월 17일
Hello dvijesh, Thank you for taking the time to leave a rating review of our hotel. We hope that you enjoyed your stay! We look forward to welcoming you again at Hyatt Regency San Francisco Airport!Best regards, Jamison

10/10 - 훌륭해요

Hazel 님, San Ramon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Ana 님, 2024년 4월 16일
Greetings Hazel,We appreciate your rating! Thank you for staying with us while in Burlingame. We hope to welcome you back soon!

8/10 - 좋아요

Linda 님, Mills River

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is a little tired but still excellent facilities. A tip: ask for a room close to the elevator, otherwise it can be a long walk
2024년 4월에 1박 숙박함
답변 제공: Michelle T 님, 2024년 4월 12일
Hello Linda, Thank you for your rating, and happy to hear that you enjoyed the facilities at the hotel, we hope to welcome you back soon.Best Regards,

10/10 - 훌륭해요

Marty

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property. Next time please advise or give option, if a room is so far from elevator. I have a Vascular condition and after a long long day of traveling, walking so far from elevator was exhausting.
2024년 4월에 1박 숙박함
답변 제공: Tania 님, 2024년 4월 12일
Hello Marty,Thank you for the feedback and 5-star rating. We are glad you enjoyed the property and your stay with us. We do apologize for the issues you encountered with the distance to your room during your stay with us. We value your insight and will forward your feedback to upper management. We hope to have the opportunity to welcome you back here at Hyatt Regency San Francisco Airport.Warm regards,Tania

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was surprised that the bottled water was reserved at no cost for certain customers and were warm, not refrigerated.
2024년 4월에 1박 숙박함
답변 제공: John 님, 2024년 4월 10일
Hello Philip,Thank you for adding this review of Hyatt Regency San Francisco Airport and for rating us 5-stars. I hope you can stay with us again soon.Best Regards,John

10/10 - 훌륭해요

Josephine Directo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and beautiful hotel.
2024년 4월에 2박 숙박함
답변 제공: Laura 님, 2024년 4월 8일
Dear Josephine Directo,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have pleasure of hosting you again soon. Best regards,

10/10 - 훌륭해요

Lucia

연인과의 여행
좋아요: 편의 시설/서비스
We loved the hotel overall! Koodos to Gloria who checked us in!! She was super friendly and made us feel welcome!! Also, to Hector (Hispanic guy) at the bar!! Very friendly, served our drinks quickly! The rooms were nice and clean! It was super quiet at night!
2024년 4월에 2박 숙박함
답변 제공: Laura 님, 2024년 4월 7일
Dear Lucia,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us and were pleased with the service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the opportunity to welcome you back soon. Best regards,

4/10 - 별로예요

CLAUDE

연인과의 여행
Good lovation
2024년 3월에 3박 숙박함
답변 제공: Jamie 님, 2024년 4월 7일
Dear Claude,Thank you for taking the time to leave a rating for our Hyatt Regency San Francisco Airport. While we are glad to hear that you found our hotel conveniently located, we regret to see that your experience did not meet your expectations. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Warm regards,Jamie

6/10 - 괜찮아요

Ishaq

연인과의 여행
좋아요: 청결 상태
i like the bed
2024년 4월에 3박 숙박함
답변 제공: Michelle 님, 2024년 4월 5일
Hello Ishaq, Thank you for your rating. Happy to hear that you enjoyed the bed. Thank you for staying with us and we hope to host you again.Kind regards,

6/10 - 괜찮아요

Geobaldi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty far from everything, not walkable food and drinks very expensive.
2024년 3월에 4박 숙박함
답변 제공: Melinda 님, 2024년 4월 4일
Dear Geobaldi,Thank you for taking the time to review our property. We have noted your concerns about the distance to everything and the cost of food and drinks and will forward your feedback to our management team. We hope to have the opportunity to welcome you back to Hyatt Regency San Francisco Airport again soon!Warm regards,Melinda

10/10 - 훌륭해요

Nik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 4월 3일
Hello Nik, Thank you kindly for providing us with a wonderful 5 out of 5 rating for your stay here at the Hyatt Regency San Francisco Airport. We hope to welcome you back as our guest again!Kind Regards, Krista

10/10 - 훌륭해요

Toni B

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, convenient, on site dining and bar.
2024년 3월에 2박 숙박함
답변 제공: Krista 님, 2024년 4월 2일
Hello Toni B,Thank you so very much for your outstanding 5 out of 5 rating. We are happy to hear that you enjoyed your stay with us, and that we were able to provide you with the convenience you were looking for while traveling. We hope to welcome you back as our guest in the future!Warm Regards, Krista

10/10 - 훌륭해요

Parmjit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 4월 3일
Hello Parmjit, Thank you kindly for your 5 out of 5 rating of your stay with us here at the Hyatt Regency San Francisco Airport. We are happy to see you enjoyed your stay and hope to welcome you back as our guest again soon!Warm Regards, Krista

8/10 - 좋아요

Mei

좋아요: 청결 상태, 직원 및 서비스
Big
2024년 3월에 1박 숙박함
답변 제공: Tania 님, 2024년 4월 4일
Hello Mei,Thank you for the rating, we look forward to having you as a guest with us again in the future.Warm regards,Tania

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jamie 님, 2024년 4월 3일
Dear Heather,Thank you for taking the time to leave a rating for our Hyatt Regency San Francisco Airport! We were glad to see that you enjoyed your stay with us, and we hope to welcome you back as our guest for an even better stay experience in the future!Warm regards,Jamie

10/10 - 훌륭해요

Kandice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and very friendly staff
2024년 3월에 1박 숙박함
답변 제공: Ana 님, 2024년 3월 28일
Dear Kandice,We appreciate your feedback. We're glad you enjoyed the convenience of our location and the service provided by our staff. We hope to see you again the next time you visit Burlingame!

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service!
2024년 3월에 1박 숙박함
답변 제공: Jamie 님, 2024년 4월 3일
Dear Lawrence,Thank you for your great 5/5 rating for our Hyatt Regency San Francisco Airport! It was a delight to see that you enjoyed your stay with us, and that our teams service helped contribute to an enjoyable stay. Thank you for staying with us, we hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 - 훌륭해요

Susan 님, Klamath Falls

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice hotel. Convenient to airport. Shuttle service to airport included. Will continue to stay here for early flight departures.
2024년 3월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 27일
Dear Susan, Thank you so much for your patronage and for the 5-star rating. We love hearing that your stay with us was enjoyable and that our location was perfect for your travel needs. We hope to have the pleasure of welcoming you back soon. Best regards,

8/10 - 좋아요

Ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 27일
Hello Ken, Thank you for taking the time to provide us with a rating of your stay here at the Hyatt Regency San Francisco Airport. We hope to welcome you back as our guest again in the future!Kind Regards, Krista

10/10 - 훌륭해요

Amarvir

2024년 3월에 1박 숙박함
답변 제공: Jamison 님, 2024년 4월 17일
Hello Amarvir, Thank you for taking the time to leave a rating review of our hotel. We hope that you enjoyed your stay! We look forward to welcoming you again at Hyatt Regency San Francisco Airport!Best regards, Jamison

8/10 - 좋아요

Ken

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 26일
Hello Ken, Thank you for taking the time to leave us a rating and review of your stay with us here at the Hyatt Regency San Francisco Airport. We hope that the experience you had with us will bring you back to our property again in the future!Warm Regards, Krista

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt very safe. It was quiet even though I was near the ice machine. Food was good.
2024년 3월에 1박 숙박함
답변 제공: Christi 님, 2024년 3월 25일
Hello Dawn, thank you for taking time to share feedback on your recent stay at Hyatt Regency San Francisco Airport. I am so glad that the location was safe for you. I am happy that you enjoyed your food. We look forward to welcoming you back again soon. Best Regards, Christi

10/10 - 훌륭해요

Christa

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Coming in hot from Hawaii late, bar open for dinner till midnight. excellent!!
2024년 3월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 24일
Dear Christa,Thank you so much for the your patronage and for the 5-star rating. We are delighted to hear that you had an excellent experience while staying with us. We hope to have the pleasure of welcoming you back soon. Best regards,

8/10 - 좋아요

Lei

가족 여행
good location near to SFO, room style is old.
2024년 3월에 1박 숙박함
답변 제공: Tieysha 님, 2024년 3월 28일
Hello Lei,Thank you for your rating as well as your review. We are so overjoyed to know that you enjoyed our location. We are sorry to hear that our room decor didn't meet your expectations. We hope we will have the chance of welcoming you back to Hyatt Regency San Francisco Airport in the future.Best Wishes,

8/10 - 좋아요

Shonalee 님, Corcoran

2024년 3월에 1박 숙박함
답변 제공: Jamison 님, 2024년 4월 11일
Hello Shonalee, Thank you for taking the time to leave a rating review of our hotel. We hope that you enjoyed your stay! We look forward to welcoming you again at Hyatt Regency San Francisco Airport! Best regards,Jamison

10/10 - 훌륭해요

Scott 님, Newport Coast

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2024년 3월에 1박 숙박함
답변 제공: Jamison 님, 2024년 3월 21일
Hello Scott,Thank you for the perfect rating as well as your review. We are so glad that our staff impacted your stay positively. We look forward to welcoming you back to Hyatt Regency San Francisco Airport!Best regards,Jamison

10/10 - 훌륭해요

Oscar

2024년 3월에 1박 숙박함
답변 제공: Dacia 님, 2024년 3월 19일
Hi Oscar, Thank you so much for your 5-star rating. We strive to provide each guest with a wonderful stay experience. We will look forward to welcoming you to Hyatt Regency San Francisco Airport again.Kind regards,

2/10 - 너무 별로예요

Kalisha

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was not accommodating. I had to ask multiple times for them to bring me some silverware of all things. The people driving the shuttle from the airport drove it like it was a go-kart only making my jet lag and motion sickness from the plane worse. I let the staff know and they tried to placate me with coffee vouchers wich were only viable for generic coffee that I could have made in my room. The room had hair on the ceiling in the bathroom and a bug leg on the bed when I walked in. I didn’t have any business supplies in the room (notepads, pens, etc) and had to get a valet to grab some for me. I was told thet had a fresh water station only to discover I had to pay for it. I was the first staff member for a nonprofit in the area to stay at this location and we will not be booking any guests there in the future.
2024년 3월에 4박 숙박함
답변 제공: Brittney C, 님, 2024년 3월 18일
Hello Kalisha,We are very sorry to learn of your experience. This not what we want our guest to expect when staying with us. Please reach out to us on our social media sites or chat function on our website. We would like the opportunity to properly address this. Thank you.

2/10 - 너무 별로예요

Patty

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was super rude at check in and check out....and at check out same staff was like "you again ". The dinning is not mid friendly and no nearby food places. The room had lots of damage it was not nice!
2024년 3월에 2박 숙박함
답변 제공: Brittney C. 님, 2024년 3월 18일
Hi Patty,Thank you for your review. We are sorry to hear of your experience. We would like to look into this further for you. Please reach out to us on our social media sites or chat functions on our website. Thank you.

10/10 - 훌륭해요

tamir

2024년 3월에 1박 숙박함
답변 제공: Tania 님, 2024년 4월 6일
Hello Tamir,Thank you for the 5-star rating, we hope to have the opportunity to welcome you back again here at Hyatt Regency San Francisco Airport.Warm regards,Tania

10/10 - 훌륭해요

Xochitl

Very nice
2024년 3월에 1박 숙박함
답변 제공: Christi 님, 2024년 3월 15일
Hello Xochitl, thank you for taking time to share feedback on your recent stay at Hyatt Regency San Francisco Airport. I am glad to hear that you enjoyed the stay. We look forward to welcoming you back again very soon. Best Regards, Christi

10/10 - 훌륭해요

DORIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Tieysha 님, 2024년 3월 15일
Hello Doris,Thank you for your 5 out of 5 rating. We are so pleased to know that you enjoyed your stay with us. We hope we will have the pleasure of welcoming you back to Hyatt Regency San Francisco Airport in the future.Best Wishes,

8/10 - 좋아요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My only critique was there were not enough dining options to handle the big crowd of the Star Trek convention. Otherwise it was a beautiful, quiet, staff friendly and clean hotel.
2024년 3월에 1박 숙박함
답변 제공: Krista 님, 2024년 3월 12일
Hello Patricia, We appreciate the time you took to provide us with feedback of your stay with us. I am sorry to hear that the dining options we have to offer did not meet the needs of the large convention we were hosting. This feedback is very important and will be reviewed to accommodate future needs. We are pleased to hear overall you enjoyed your stay with us, and we hope to be able to welcome you back as our guest again in the future!Warm Regards, Krista

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel close to San Fran Int’l airport. Highly recommend.
2024년 3월에 2박 숙박함
답변 제공: Krista 님, 2024년 3월 12일
Hello Heather, thank you for taking the time to provide a wonderful 5/5 rating for us here at Hyatt Regency San Francisco Airport. We are so happy to know that our location was convenient for your travel needs and that you would recommend us to others. We hope to have you back as our guest again!Kind Regards,Krista

4/10 - 별로예요

Franchesca

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Shower had hairs , very dirty and mold marks in the shower . Bath towels were not clean
2024년 3월에 1박 숙박함
답변 제공: Laura 님, 2024년 3월 11일
Dear Franchesca,Thank you for taking the time to share your feedback. We are sorry to hear of the issues you faced while staying with us and would like the opportunity to discuss this with you further. Please reach out to us on our social or channels for further assistance. We hope to hear from you soon. Best regards,

10/10 - 훌륭해요

Doris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Dacia 님, 2024년 3월 12일
Hi Doris,Thank you so much for your 5-star review. We are so happy that you had a great stay. We appreciate you taking to rate our hotel. We would love to welcome you to Hyatt Regency San Francisco again soon.Kind regards,