숙박 시설 정면

맨션 온 서터 여행 후기

5 out of 5
맨션 온 서터
1409 Sutter St, San Francisco, CA

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 147개 이용 후기 중 122개" "
평점 8 - 좋아요. 147개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 147개 이용 후기 중 6개" "
평점 4 - 별로예요. 147개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 147개 이용 후기 중 6개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Chulho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: AS 님, 2024년 3월 27일
Greetings of the day Chulho! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honor to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Jana Colleen 님, San Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super friendly and the property is unique
2024년 3월에 2박 숙박함
답변 제공: AS 님, 2024년 3월 27일
Greetings of the day Jana Colleen! Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be super friendly and that you appreciated the unique charm of our property. We strive to create memorable experiences for all our guests, and it's wonderful to know that we succeeded during your stay. Your kind words will be shared with our team, as they serve as encouragement to continue delivering exceptional service. We hope to have the pleasure of welcoming you back soon for another enjoyable visit. Please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautifully elegant. Building is amazing, amazing beds, pillows. Absolutely loved it, will be back.
2024년 2월에 2박 숙박함
답변 제공: AS 님, 2024년 3월 4일
Greetings of the day Jason! Thank you for your lovely words! We're thrilled to hear that you found our Mansion beautifully elegant and that you were impressed by our amazing beds and pillows. It's wonderful to know that you enjoyed your stay with us so much that you're already planning to return. We can't wait to welcome you back and provide you with another fantastic experience! Please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Louis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Magnificent 1881 Victorian with authentic decor and beautiful period art. The staff were extraordinarily helpful and friendly. Terrific complimetary continental style breakfast and around the clock coffee and tea service. Convenient onsite parking. 6 stars! We will never stay anywhere elae in San Francisco.
2024년 2월에 2박 숙박함
답변 제공: AS 님, 2024년 3월 4일
Greetings of the day Louis! Thank you immensely for your glowing review! We're thrilled to hear that you found our 1881 Victorian Mansion to be magnificent, complete with authentic decor and beautiful period art. It's wonderful to know that our staff went above and beyond to ensure your stay was extraordinary and that you enjoyed our complimentary continental-style breakfast. Your accolade of "6 stars" truly warms our hearts. We can't wait to welcome you back for another exceptional stay! Please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

2/10 - 너무 별로예요

shawn

별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: AS 님, 2024년 3월 4일
Greetings of the day Shawn! Thank you for choosing to stay with us and for taking the time to leave a review. We truly appreciate your feedback. Your insights are invaluable to us as we continually strive to improve and provide exceptional service to all our guests. If you have any further feedback or if there's anything we can assist you with, please don't hesitate to reach out. We would love the opportunity to ensure that your next stay with us exceeds your expectations. Thank you once again for choosing Mansion and we hope to have the pleasure of welcoming you back soon. Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close and convenient for work.
2024년 1월에 2박 숙박함
답변 제공: AS 님, 2024년 3월 4일
Greetings of the day Anna! Thank you for choosing to stay with us and for taking the time to leave a review. We truly appreciate your feedback. We are glad to hear that Mansion was close and convenient to your work. Thank you once again for choosing Mansion, and we hope to have the pleasure of welcoming you back soon. Please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

8/10 - 좋아요

Katie

좋아요: 청결 상태, 직원 및 서비스
The property was quaint and charming, but for a luxury hotel, I was surprised that it was missing some of the core amenities. The walls were a bit thin, wifi was flaky, the shower took 10 min to heat up mid-day, and the bar/restaurant have yet to be brought back. The bedding was fantastic. The staff were so gracious and kind however, especially Amanda at the front desk. She was kind enough to fix the internet and also brought me a full length mirror when I asked (the room only had a half mirror in the bathroom).
2024년 1월에 2박 숙박함
답변 제공: AS 님, 2024년 3월 4일
Greetings of the day Katie! We greatly appreciate you taking the time to share your feedback with us regarding your recent stay at The Mansion on Sutter Hotel. It’s heartwarming to hear that you found our staff specially Ms. Amanda to be great and helpful. Ensuring our guests comfort and satisfaction is our top priority. We understand your comments regarding our amenities. As a boutique hotel, we have faced significant challenges due to the pandemic. Rest assured; we are actively planning to resume our full amenities as soon as circumstances permit. Your understanding during these times is greatly appreciated. Your feedback is invaluable to us as we continue to grow and evolve. Thank you for sharing your thoughts with us. We would be honored to welcome you back in the future when our restaurant and bar are fully operational. We are committed to reversing this experience and ensuring it exceeds your expectations. We are here to serve you. Thank you once again for choosing The Mansion on Sutter Hotel. Always at your service! -Amit S

10/10 - 훌륭해요

Frank

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful old Victorian that has been updated and maintained lovingly. We thoroughly enjoyed our stay.
2024년 1월에 1박 숙박함
답변 제공: AS 님, 2024년 1월 23일
Greetings of the day Mr. Frank! Thank you so much for taking the time to share your wonderful review! We're delighted to hear that you found our old Victorian charm and recent updates to your liking. It's heartening to know that you thoroughly enjoyed your stay with us.Our team takes great pride in maintaining the historic beauty of our hotel while ensuring a comfortable and memorable experience for our guests. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future. Please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon arrival, Amanda, a very professional and hospitable lady gave me a warm welcome and showed me around the facilities and the room. The room was even more beautiful than I expected. I just realized that I forgot to mention in my original booking that I wanted some flowers for decoration. But Amanda kindly helped me get them ready quickly. What an amazing staff! I had a pleasant stay here. Will definitely consider being back in future. 5 out of 5 stars for all!
2024년 1월에 1박 숙박함
답변 제공: AS 님, 2024년 1월 18일
Greetings of the day Lingbin! Thank you so much for taking the time to share your wonderful experience at our Mansion. We are thrilled to hear that Ms. Amanda's warm welcome and hospitality made a positive impact on your stay. It's great to know that the room exceeded your expectations, and we're delighted that Ms. Amanda went above and beyond to assist with the flowers. We truly appreciate your kind words and the perfect rating of 5 out of 5 stars! Our team works hard to ensure every guest has a memorable and pleasant stay, and it's rewarding to hear that we succeeded in making your time with us enjoyable. We look forward to the opportunity of hosting you again in the future. Please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, fabulous hosts, historic building, very comfortable rooms, great breakfast
2023년 10월에 5박 숙박함
답변 제공: AS 님, 2023년 12월 27일
Greetings of the day Mr. David! We're thrilled you enjoyed your stay with us and found our historic building and comfortable rooms to your liking. Our hosts take great pride in making sure every guest feels welcome, and they'll be delighted to hear your kind words. We're glad you loved the complementary breakfast too! Thank you for sharing your experience, and we hope to welcome you back soon! Please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

6/10 - 괜찮아요

Rod

2023년 12월에 1박 숙박함
답변 제공: AS 님, 2023년 12월 27일
Greetings of the day Rod! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Fateh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic staff! Very kind a accommodating
2023년 12월에 1박 숙박함
답변 제공: AS 님, 2023년 12월 27일
Greetings of the day Fateh! Thank you for your wonderful feedback! Our team works hard to ensure every guest feels welcomed and well taken care of. We're thrilled to hear that you found our staff kind and accommodating. We'll make sure to share your compliments with them. If your travels bring you back this way, we'd love to host you again! Please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Annee

2023년 11월에 1박 숙박함
답변 제공: AS 님, 2023년 11월 12일
Greetings of the day Annee! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honor to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Mahendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely, comfortable rooms, exellent staff, great service.
2023년 10월에 1박 숙박함
답변 제공: AS 님, 2023년 10월 20일
Greetings of the day Mahendra! Thank you for taking the time to share your wonderful feedback with us. We're delighted to hear that you had a lovely stay at our Mansion, found the rooms comfortable, and enjoyed excellent service from our staff. Your kind words are truly appreciated, and they motivate us to continue delivering exceptional experiences to all our guests. We are always looking for ways to improve and make each stay even better. We hope to have the pleasure of welcoming you back to our hotel in the near future and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Press

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: AS 님, 2023년 10월 11일
Greetings of the day Mrs. Press! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are glad to hear that staff was friendly and helpful. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honor to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Timothy

2023년 10월에 1박 숙박함
답변 제공: AS 님, 2023년 10월 26일
Greetings of the day Mr. Timothy! It was our genuine pleasure to have the opportunity to make your stay at the Mansion on Sutter such a memorable and enjoyable one. We're delighted to hear that you found our staff to be friendly and helpful during your time with us. Receiving such kind words from you truly warms our hearts, and we appreciate your positive feedback.Whenever your future travel plans bring you back to our lovely city, please know that we would be honored to host you once again. We extend this warm invitation not only to you but also to your friends and family. Our aim is to be your home away from home, where you can always expect a warm welcome and exceptional service. Thank you for choosing the Mansion on Sutter, and we look forward to the pleasure of serving you again in the future. Warm regards, Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a fabulous stay at the Mansion. We felt comfortable and enjoyed the quiet and spacious rooms.
2023년 9월에 1박 숙박함
답변 제공: AS 님, 2023년 9월 14일
Greetings of the day Stacey! Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a fabulous stay at the Mansion on Sutter. It's wonderful to know that you felt comfortable during your visit and that you enjoyed our quiet and spacious rooms. Providing a relaxing and comfortable experience for our guests is one of our top priorities, and we're delighted to hear that we succeeded in making your stay special. Your positive comments inspire our team to continue delivering exceptional service. When your future travel plans include our lovely city, please know that you are always welcome here, and we extend this invitation to your friends and family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Rolf

2023년 9월에 1박 숙박함
답변 제공: AS 님, 2023년 9월 28일
Greetings of the day Rolf! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honor to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

8/10 - 좋아요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: AS 님, 2023년 8월 22일
Greetings of the day Carl! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Ana 님, Modesto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful stay, very classy, romantic, a classic SF experience
2023년 7월에 1박 숙박함
답변 제공: AS 님, 2023년 7월 19일
Greetings of the day Ana! Thank you so much for taking the time to share your wonderful review of your recent stay at Mansion on Sutter Hotel. We are thrilled to hear that you had a truly memorable experience and that our hotel provided you with a classy and romantic atmosphere, reflecting the classic San Francisco charm. Our team takes great pride in preserving the historic essence of our property while ensuring our guests receive exceptional service. It's delightful to know that you appreciated the unique blend of history and sophistication we offer. We hope that the memories created during your stay will stay with you for years to come, and we would be honored to welcome you back in the future. If there is anything more we can do to make your next visit even more remarkable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and for sharing your kind words. We look forward to hosting you again soon. Please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Patrick

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Yesh and Amanda were great! They made us feel like we were the only guests in full hotel. They were so very attentive and responsive. The room was beautiful as was the entire hotel.
2023년 7월에 1박 숙박함
답변 제공: AS 님, 2023년 7월 11일
Greetings of the day Patrick! Thank you for taking the time to share your wonderful experience at Mansion on Sutter Hotel. We greatly appreciate your kind words and are delighted to hear that Yash and Amanda provided exceptional service during your stay. It is our utmost priority to ensure that each guest feels valued and well-cared for, and we are thrilled to know that they made you feel like the only guests in the entire hotel. We are also pleased that you found the room to be beautiful and enjoyed the charm of our historic hotel. Preserving the rich history and providing a comfortable environment for our guests is something we take great pride in. Your positive review serves as a motivation for our team to continue delivering outstanding service to all our guests. We will make sure to pass along your compliments to Yash, Amanda, and the rest of our staff. Once again, thank you for choosing our hotel and for sharing your experience. We look forward to welcoming you back in the future and providing you with another memorable stay. Please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

2/10 - 너무 별로예요

Ruotao

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Picked this seemingly charming hotel on Expedia for a one-night getaway with my wife. When we arrived, the door was locked shut and the door didn't get answered until 5 minutes after I called a phone number and rang the bell. My wife and I were incredulous this was supposed to be a 5-star hotel? Once we were in, we were greeted by a stale smell typically associated with lack of ventilation. The entire building was empty, with just the two of us guests and a single staff. The parking lot had only one other car. The bar and restaurant looked unstaffed. I have been to quite a few historical hotels but this is just dingy and creepy. The room was ok but still smelt. The TV and the cable box looked like out of a motel along the highway. 5-star? This must be a joke! I called Expedia to cancel my stay. Unfortunately the staff at the hotel refused. Doesn't matter. We just left and booked a more well-known hotel. Yeah, you could say that we are not staying in this place even if it was free. This is blatant false advertising. Don't let your members fall into this trap!
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

CHIA WEI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The stay in Mansion on Sutter is a magical experience - from the arts on the wall to the decorations on every possible detail. The house is antique but not old. The furnitures are with style and yet comfortable. And the staffs are really, really nice. Once stayed a few nights in the mansion, it's like having a home in San Francisco that you'd always miss. Recommend wholeheatedly.
2023년 6월에 2박 숙박함
답변 제공: AS 님, 2023년 6월 21일
Greetings of the day Chia Wei!Thank you so much for taking the time to share your wonderful review of your recent stay at the Mansion on Sutter. We're thrilled to hear that your experience with us was nothing short of magical. We take immense pride in the unique and artistic ambiance that our hotel offers, and we're delighted to know that you appreciated the carefully curated arts and attention to detail throughout the property. Our team strives to create a harmonious blend of style and comfort, so it's fantastic to hear that you found our furniture both elegant and cozy. It brings us great joy to know that our staff left a lasting impression on you. We have a dedicated team that genuinely cares about our guests' well-being, and they will be thrilled to learn that their warm and attentive service made your stay even more enjoyable. We're incredibly honored that you felt at home during your time with us, and it means the world to us that you would recommend our hotel wholeheartedly. When a future travel plan includes our lovely city, we would honored to host you again and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief ConciergeOnce again, thank you for your kind words and for choosing to stay with us. We truly value your feedback, and it was our pleasure to have you as our guest.

10/10 - 훌륭해요

M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely historic mansion. Super friendly staff!
2023년 6월에 1박 숙박함
답변 제공: AS 님, 2023년 6월 12일
Greetings of the day! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are glad to hear that staff was friendly and helpful. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

8/10 - 좋아요

Seth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful historic building with spacious, clean and well appointed rooms. The staff was very friendly. They served a nice breakfast but the restaurant is otherwise closed.
2023년 6월에 3박 숙박함
답변 제공: AS 님, 2023년 6월 12일
Greetings of the day Mr. Seth! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are glad to hear that staff was friendly and helpful. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful building, both inside and out. Staff is wonderful.
2023년 5월에 2박 숙박함
답변 제공: AS 님, 2023년 5월 15일
Greetings of the day Mr. Steven! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Alondra

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: AS 님, 2023년 5월 11일
Greetings of the day Alondra! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Erik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a beautiful property, well maintained, and the staff is perfect. We had an issue with the safe in the room (the only bump in an otherwise perfect stay) and the concierge was at the door almost before we hung up the phone. Also, I ordered roses for the room (my wife's birthday) and they were perfect. This is really a exceptional hotel.
2023년 4월에 2박 숙박함
답변 제공: AS 님, 2023년 5월 3일
Greetings of the day Mr. Erik! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are glad to hear that your safe box issue was take care by concierge immediatly. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Colleen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely wonderful place with a very welcoming staff! Amanda, in particular, was really great. Loved the rooms. I stayed in 203 and 207. Great Italian market with sandwiches across the street. Highly recommend!!!
2023년 4월에 1박 숙박함
답변 제공: As 님, 2023년 5월 3일
Greetings of the day Colleen! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are glad to hear that Ms. Amanda was helpful and professional. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

QUINN

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful space, excellent service
2023년 2월에 2박 숙박함
답변 제공: AS 님, 2023년 2월 13일
Greetings of the day Quinn! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

2/10 - 너무 별로예요

Fausto

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Non vale i soldi che chiedono. Il parcheggio è a pagamento. La colazione pessima. Sembra la casa dei fantasmi.
답변 제공: AS 님, 2022년 12월 27일
Saluti del giorno Sig. Fausto! È stato un vero e sincero piacere rendere il vostro soggiorno al Mansion così memorabile. Comprendiamo il tuo sentimento riguardo all'inconveicne causa di te con la colazione; come boutique hotel, la pandemia ci ha colpito in modo significativo. Speriamo sicuramente di tornare ai nostri servizi completi quando sarà il momento giusto. Siamo sempre in crescita e in evoluzione, quindi i tuoi commenti sono molto apprezzati, grazie! Ci piacerebbe e saremmo onorati di darti il benvenuto in futuro, in modo da poter invertire questa esperienza e migliorarla con piena soddisfazione Speriamo di diventare la tua casa lontano da casa! Piacere sempre! - Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
That is amazing and unique hotel! Very interesting, like a museum. Rooms are very comfy! I love it!
2022년 12월에 1박 숙박함
답변 제공: AS 님, 2022년 12월 21일
Greetings of the day Mrs. Alexandra! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

timothy

2022년 11월에 1박 숙박함
답변 제공: AS 님, 2023년 5월 3일
Greetings of the day Timothy! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Anita 님, Fair Oaks

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely mansion with beautiful art. Attentive staff. Easy parking. Comfy beds. Quiet. Room had separate tub/ shower and room was spacious. Would have preferred a separate sheet on the bed, but bedding was high quality.
2022년 10월에 1박 숙박함
답변 제공: AS 님, 2022년 10월 14일
Greetings of the day Mrs. Anita! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. Please accept our sincerce apologies for inconvenience cause you with bed sheets. If we knew during your stay, then certainly we would have provide you one. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

8/10 - 좋아요

Elspeth

2022년 9월에 4박 숙박함
답변 제공: AS 님, 2022년 10월 3일
Greetings of the day Mrs. Elspeth! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

8/10 - 좋아요

Blake 님, San Luis Obispo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Classic 1904 beautiful property, restored to a modern, though age authentic San Francisco Mansion.
2022년 9월에 1박 숙박함
답변 제공: AS 님, 2022년 9월 22일
Greetings of the day Ms. Blake! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property.
2022년 9월에 1박 숙박함
답변 제공: AS 님, 2022년 9월 20일
Greetings of the day Mr. Michael! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Kate

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very nice hotel and we loved eating at the pop-up restaurant, Anomaly, just downstairs! Dinner was amazing and we loved the convenience of being so close to the restaurant. We were also able to walk to Whole Foods for snacks/breakfast and it was a very convenient 5-ish minute walk. Would stay here again!
2022년 6월에 1박 숙박함
답변 제공: AS 님, 2022년 6월 29일
Greetings of the day Ms. Kate! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

6/10 - 괜찮아요

Ottley

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
No refrigerator, no restaurant on premises, very expensive parking, small room.
2022년 6월에 2박 숙박함
답변 제공: AS 님, 2022년 6월 26일
Greetings of the day Ottley! Thank you for taking the time to share such a detailed review about your recent experience at Mansion. We are disheartened to hear that many elements of your stay were disappointing to say the least. We would like to extend our most sincere apologies for inconvenience cause you with small room and refrigerator. If we knew during your stay, then we would have upgraded you to another suite. When a future travel plan includes our lovely city, we would honored to host you again with complementary upgrade to one of our suites, and please extend this invitation to friends & family as well. If there is any way we can further assist you, please do not hesitate to reach out to us. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

4/10 - 별로예요

Karyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Wouldn’t return due to uncomfortable bed
Aside from mostly everything being adequate, the bed was so uncomfortable so as not to be believed. When I requested a rubber mat for the shower for my own personal safety, I was informed there were none. My back and neck were sore for days afterward.
2022년 5월에 2박 숙박함
답변 제공: AS 님, 2022년 6월 15일
Greetings of the day Ms. Karyn! Thank you for taking the time to share such a detailed review about your recent experience at Mansion. We are disheartened to hear that many elements of your stay were disappointing to say the least. We would like to extend our most sincere apologies for inconvenience cause you with bed and shower mat. When a future travel plan includes our lovely city, we would honored to host you again with complementary upgrade to one of our suites, and please extend this invitation to friends & family as well. If there is any way we can further assist you, please do not hesitate to reach out to us. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Susan 님, Crozet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful hotel. The location is perfect and the staff are extremely attentive to your needs. I will stay there again!
2022년 4월에 2박 숙박함
답변 제공: AS 님, 2022년 5월 13일
Greetings of the day Ms. Susan! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing! They took care of all our needs and were even pro-active in asking what we needed after arrival. Location is in a quiet neighborhood so if you don’t want to be “in the middle of everything” but close enough to get there, I’d highly recommend this property.
2022년 4월에 1박 숙박함
답변 제공: AS 님, 2022년 4월 15일
Greetings of the day Mr. James! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함
답변 제공: AS 님, 2022년 3월 31일
Greetings of the day! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Septus Wallace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everything was exceptional, the property was beautiful, the staff were friendly and catered to our every request. I would recommend this property to anyone traveling to San Francisco.
2022년 2월에 3박 숙박함
답변 제공: AS 님, 2022년 2월 16일
Greetings of the day Mr. Septus Wallace II! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Niko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 2박 숙박함
답변 제공: AS 님, 2022년 1월 18일
Greetings of the day Mr. Niko! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great authentic San Francisco late Nineteenth Century mansion experience. Rosepedals on the bedspread was a nice touch.
2022년 1월에 1박 숙박함
답변 제공: AS 님, 2022년 1월 20일
Greetings of the day Mr. John! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Rossanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet old world charm. Easy access to many neighborhoods in the area and to Japan town
2021년 12월에 4박 숙박함
답변 제공: AS 님, 2021년 12월 31일
Greetings of the day Ms. rossanna! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home. Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함
답변 제공: -Amit S 님, 2022년 2월 25일
Greetings of the day Mr. Jason! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Mansion Chief Concierge

8/10 - 좋아요

Tegan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The mansion was beautiful and the private parking was great.
2021년 9월에 1박 숙박함
답변 제공: AS 님, 2021년 9월 20일
Greetings of the day Mr. Tegan! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home. Pleasure always! -Amit S Mansion Chief Concierge

10/10 - 훌륭해요

KIm

2021년 8월에 1박 숙박함
답변 제공: AS 님, 2021년 9월 16일
Greetings of the day! It was our true and sincere pleasure to make your stay at the Mansion such a memorable one. We are overjoyed by receiving such kind words from you. When a future travel plan includes our lovely City, we would honored to host you again, and please extend this invitation to friends & family as well. We hope to become your home away from home. Pleasure always! -Amit S Mansion Chief Concierge