Elevator was not working. No one help me with my luggage (my room was on 5th floor and I had 2 large bags). For the checkout, receptionist told me night before that I can ask for help and they would have someone to help me... of course that the ext day when I leave (morning) there were no one that can help me. Kitchen was really Poor, hours to use, after that is closed. No fridge, oven not working. I asked for HOT WATER (just for a tea), and they told me that they haven’t..... I wouldn’t recommend this hotel at all. No stay here!!!! I asked for a discount and they didn’t understand me (yeah of course)