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호텔 에스칼리마 여행 후기

2.5 out of 5
호텔 에스칼리마
Avenida 3ra, Calles 10 y 12, 50m East from Pizza Hut calle ancha, Alajuela, Alajuela

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 80개 이용 후기 중 16개" "
평점 8 - 좋아요. 80개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 80개 이용 후기 중 27개" "
평점 4 - 별로예요. 80개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 80개 이용 후기 중 2개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The people there are very sweet very honest the parking is very private close door all the way. Many places to eat around walking distance 2 or 3 minutes away
2018년 8월에 1박 숙박함
답변 제공: Karina Zamora 님, 2018년 8월 29일
Thanks for staying with us. We appreciate your feedback. We work hard to make our guest happy.

10/10 - 훌륭해요

Ramona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Authentic Costa Rican Experience
The rooms were perfect for our family! The staff was very friendly and helpful. It was great to have the rental car put in their gated parking lot. The breakfast was great! There is a cute park across the street and many stores and restaurants in the area. It was nice to not be in a touristy area. There were some panhandlers that were a bit pestering in the park when walking, but it was great to have a authentic city experience in Costa Rica. The people in the area businesses were all very friendly.
2018년 7월에 1박 숙박함
답변 제공: Karina Zamora 님, 2018년 8월 22일
It was a pleasure for us, we appreciate your feedback, we work hard to make our guest happy in their stay.

8/10 - 좋아요

Murtathiah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One relaxing night
Our one night stay was nice before boarding out early the next day. Everyone was nice and made sure we had everything we need. We even got the chance to walk in the park.
답변 제공: Karina Zamora 님, 2018년 5월 14일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff, great location everything was great..
2018년 5월에 1박 숙박함
답변 제공: Karina Zamora 님, 2018년 5월 14일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Sanne 님, DK

좋아요: 청결 상태, 직원 및 서비스
Smilende personale
Hjælpsomme og sødt personale, men meget varmt på værelset...
답변 제공: Karina Zamora 님, 2018년 5월 14일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Yerlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bonitas las habitaciones, pero son muy calientes. Había ventilador, pero el aire se mantenía. Sólo había una.ventana pero no se puede abrir por que da a una sala de.estar donde hay otros personas usuarias.

10/10 - 훌륭해요

Isabel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
early morning flight
good for a one nighter
답변 제공: Karina Zamora 님, 2018년 4월 18일
Thanks for staying with us, we appreciate your feedback

8/10 - 좋아요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was very comfortable with AC, flat screen tv, mini fridge...excellent free breakfast at attached restaurant. Staff were very helpful and pleasant. You do need to request a room with AC otherwise you get a fan. AC was an additional $9 per night.
답변 제공: karina zamora 님, 2018년 4월 3일
Thanks for staying with us. We appreciate your feedback

6/10 - 괜찮아요

Michel

좋아요: 청결 상태, 직원 및 서비스
cerca de aeropuerto, pero sincillo
답변 제공: Karina Zamora 님, 2018년 4월 3일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good experience
Great and friendly staff and service. I Left too early for complimentary breakfast so they made me a sandwich to take at 3:30 AM. Very comfortable bed. They neighbourhood was quiet and safe.
2018년 3월에 1박 숙박함
답변 제공: karina zamora 님, 2018년 4월 3일
Thanks for staying with us. We appreciate your feedback, we work hard to make our guest happy

8/10 - 좋아요

Karol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, clean hotel with great staff!
Make sure you get an ac room because none of the rooms have windows to the outside, and they are very stuffy. But the ac room is fantastic, clean, well maintained and with great hot water pressure! The staff is very friendly, and the breakfast that’s included is yummy. The shuttle to the airport takes 5-7 minutes and costs $6.
2018년 3월에 1박 숙박함
답변 제공: Karina Zamora 님, 2018년 4월 3일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Klemen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would book again due to location
very good as it is close to airport, staff is really nice and also responses to emails in fast manner. breakfast good, a nice costa rican.
2018년 2월에 1박 숙박함
답변 제공: karina zamora 님, 2018년 4월 3일
Thanks for staying with us. We appreciate your feedback, it was a pleasure for us.

6/10 - 괜찮아요

Paul 님, Canada

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
They called daily to ask if I wanted room cleaned. Once I said yes and they did a no show. Staff were pretty nice. Food in area was poor chooses. They kept things tidy and secure. Good budget hotel. They need thicker windows in room as noise was easy to come through.
2018년 2월에 9박 숙박함
답변 제공: Karina Zamora 님, 2018년 4월 3일
Thanks for staying with us. We appreciate your comments, we apologize for the inconvenience, we will make sure the next time will be better.

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent, affordable, breakfasty hotel near SJO
Super nice staff. Comfortable. Very convenient to SJO airport ($3 uber ride, $10 in regular orange taxi), excellent breakfast and convenient to food and other services in Alajuela.
2018년 2월에 1박 숙박함
답변 제공: Karina Zamora 님, 2018년 4월 3일
Thanks for staying with us. We appreciate your comments.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hotel de paso
Como hotel de paso está bien. Las habitaciones son pequeñas y casi sin ventilación. La ducha excelente pero la ambientación fue un poco decepcionante. La gente muy amable, como en todo Costa Rica. La zona donde está ubicado el hotel no es de las más lindas.
2018년 1월에 1박 숙박함
답변 제공: Karina Zamora 님, 2018년 4월 5일
Gracias por hospedarse con nosotros, agradecemos sus comentarios.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Hotel For A Night In Alajuela
Stayed here for a night before heading on to La Fortuna. The hotel was nice, the staff were friendly, and they feed you an authentic Costa Rican breakfast the next morning. Traffic in Alajuela is very heavy, so just park on the sidewalk in front of the hotel when you arrive. The desk can then open the gate to to parking lot and you can pull your car in there. Alajuela is VERY non touristy- meaning you get to see what Costa Rican culture is really like. Spending an afternoon wandering Alajuela's streets and eating with the locals you see a side of Costa Rica more authentic than if you only stay at the popular tourist destinations.
2018년 2월에 1박 숙박함
답변 제공: Karina Zamora 님, 2018년 4월 3일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

murrey 님, canada

좋아요: 청결 상태, 직원 및 서비스
Your not paying for the Ritz
Clean older hotel in the heart of town. Staff was accommodating. Complimentary breakfast was good.
2018년 2월에 1박 숙박함
답변 제공: Karina Zamora 님, 2018년 4월 3일
Thanks for staying with us. We appreciate your comments, it was a pleasure making you comfortable.

8/10 - 좋아요

Denis 님, CHAMBLY

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Près du centre ville et des commodités.
Parfait pour arriver au pays. Le personnel parle anglais. Petit stationnement
2018년 1월에 1박 숙박함

8/10 - 좋아요

carolyn 님, Bruxelles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel dont le rapport qualité prix est très bon
En bus 15min de l aeroport et près du terminus du bus c etait impeccable le déjeuner est top pour la région le parking est juste à côté et fermé le personnel est serviable et adorable Vraiment un bon plan quand on passe ici
2018년 1월에 1박 숙박함
답변 제공: Karina Zamora 님, 2018년 1월 12일
Nous apprécions votre commentaire, ce fut un plaisir pour nous d'avoir votre séjour dans notre hôtel.

6/10 - 괜찮아요

Jimmy 님, california

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Very small
First when I called they gave me bad directions on how to park, second when I did it was very small place to park, when you get out you have drive backwards too the street in a busy street very crazy and scary situation! Now the room. Very small with only a ceiling fan very hot inside not a great night of sleep for me!
2017년 12월에 1박 숙박함

4/10 - 별로예요

desirae 님, Calgary, AB

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never made it inside
By the time we landed in San Jose and picked up our rental car it was around 11pm. We drove to Alajuela and the little town seemed shut down, bars on windows, lights off. We tried to feel hopeful on the way to Eskalima but we were left disappointed and confused. No lights to indicate it was open and all the bars were closed. We felt uncomfortable in the neighbourhood and were unaware there was a doorbell we were supposed to ring to be let in. We chose to stay elsewhere.
2017년 11월에 1박 숙박함

6/10 - 괜찮아요

andrea 님, alajuela

좋아요: 청결 상태, 직원 및 서비스
Hotell cerca del aeropuerto
Es un hotel bonito y eata cerca del aeropuerto. el personal agradable, las habitaciones son correctas para pasar una noche, pues es bastante ruidoso.
2017년 11월에 1박 숙박함
답변 제공: Melida Cardoza 님, 2017년 11월 27일
Gracias por su comentario, es muy importante para nosotros ya que trabajamos día a día para mejorar y brindar a nuestros huespedes el mejor servicio y una estadia placentera

4/10 - 별로예요

larry potter 님, Alajela, Costa Rica

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Not accessible
room was tiny but clean. a/c was fine. but asked for a room on the first floor as there were several with the doors open and empty, clean and ready to go. I check in with 3 bags a cane and a prophetic leg and ask for ground floor. they proceed to put me on the 3rd floor and no elevator. then they state on page that there is an airport shuttle which there is not. not a happy disabled guy...
2017년 11월에 1박 숙박함
we apologize for all the inconveniences, the room you booked was a room with air conditioning which we only have on the second and third floor, on the first floor we only have rooms with a fan in addition to all the rooms although they were open and empty They were already booked for that day we did not have another room. we have a room with easy access on the first floor and is a triple economic room with a fan for these cases but at the time was not available. Regarding transportation, our hotel offers transportation from the hotel to the airport for an additional charge, that is, we will gladly coordinate and book a transport at the time you need it, but with an extra charge not included in the rate, however we proceeded to pay your transfer to the airport for all the inconvenience caused. Regards

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
En enkelt overnatning
Vi boede der for en enkelt nat og havde brug for noget der lå tæt på lufthavnen. Vi synes det var et godt hotel med venligt og opmærksomt personale. Værelset var pænt og rent. Hvis man har brug for et sted for en enkelt overnatning vil jeg anbefale det, hvis man skal opholde sig på ferie i San Jose ville jeg vælge noget andet.
2017년 11월에 1박 숙박함
Thank you for your comment, we work hard to improve every day and provide our guests with the best service. Best Regards,

8/10 - 좋아요

Luis

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No shuttle
No dan servicio de shuttle hacia aeropuerto Juan Santa Maria
2017년 11월에 1박 숙박함
Gracias por su comentario y lamentamos mucho el inconveniente, trabajamos día a día para brindar el mejor servicio. Saludos, Hotel Eskalima

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value
The hotel staff was very accommodating and even had breakfast prepared for us even though we were checking out at 5am!!! I would stay here again.
2017년 11월에 1박 숙박함
Thanks for staying with us. We appreciate your comment. And We hope to have your presence with us very soon

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 1박 숙박함
Thanks for staying with us. We appreciate your Reviews!

8/10 - 좋아요

Romy 님, Cinnaminson, NJ

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Real Life in the City
If you like to experience the real action of Costa Ricans, this is the place where you should stay. The hotel is in the center of the city. A lot of interactions going on. The market is in walking distance, the park, the so many stores and businesses, the restaurants and not to forget this is close to the airport. Their parking lot is next to the hotel building and we felt that the guests are very secured. Although a bit noisy because it is in the city, we felt there is peace in staying there.
2017년 10월에 1박 숙박함
답변 제공: Guido Guevara 님, 2017년 11월 4일
Thanks for staying with us. We appreciate your opinion!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service and location
Some of the most helpful staff you will find anywhere. Excellent breakfast and when I left early on my last day they prepared sandwiches for me to take with me. They also were very helpful in storing a bag for me when i went traveling for a week. The hotel is just a couple of blocks from the bus station if you are using buses and there's a great restaurant diagonally opposite on the other side of the park which faces the hotel. Lot of shops cafes and restaurants in walking distance. The rooms were decent and clean and overall it was a great experience whether you are staying a few days or just staying overnight to use the airport, which is very close. There's also a free car-park on site.
2017년 8월에 2박 숙박함

8/10 - 좋아요

Izan Jahaziel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cómodo pero con algo de ruido
El hotel estuvo muy limpio y el cuarto estuvo cómodo, el desayuno estuvo delicioso. Excelente servicio. Los únicos inconvenientes es que esta localizado en un lugar que se hace mucha presa durante el día y en el cuatro que estuve se escucha el ruido de afuera (sea personas pasando o equipo de limpieza trabando) pero disfruté bastante la estancia y bastante cerca de sitios de interés
2017년 6월에 1박 숙박함

8/10 - 좋아요

Leonel

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Todo muy bien, pero el baño es muy pequeño y los abanicos no ventilan lo suficiente por lo que se hizo muy caliente la habitación para tres personas.
2017년 6월에 1박 숙박함

4/10 - 별로예요

Thomas 님, Basel

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Es hatte warmes Wasser
Wir hatten ein Zimmer ganz unten am Ende des Bunkers. Kein Fenster, die Luft war dementsprechend schrecklich. War ziemlich muffig! Zimmer direkt neben dem Gemeinschaftsbad, sehr laut. Auch für den niedrigen Preis hätte ich mehr erwartet.
2017년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great employees
I had a great experience here. Nice clean place. The towels were crap. They were so accommodating. I had a really early flight and they had breakfast ready for me a 4am. Love the people.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Mal
Huelen mal las habitaciones....el estacionamiento es pésimo..

8/10 - 좋아요

Steve 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Incredible and accomodating staff
Needed to book a quick hotel at a moment's notice when our flight home was cancelled due to volcanic ash. We booked at noon and arrived shortly afterwards. The staff allowed us to check-in early which saved our butts since we didn't want to be walking around for a couple hours with all our luggage. Our dilemma was that our new flight was scheduled at 1am the following morning - but had the potential to ALSO be cancelled if the volcano hadn't calmed down a bit, so we asked the staff if it were possible to leave our set of keys with the front desk, and check-out over the phone at the airport once we had official word the flight was actually going to leave. If that flight was cancelled as well, then we'd just come back to the hotel and spend the night. Luckily we finally boarded at 12:30am and I was able to call back and release the room. I can only imagine how stressed we would have been if the staff had not been so accommodating. Also - my Spanish is pretty basic, but both staff members spoke English very well - there was no issue with communication.

8/10 - 좋아요

Kristyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient for price
Ad listed gym being available - no such thing, which was a disappointment. Single bed room was very small. Convenient common areas to sit and talk/relax. Walking distance to good food/coffee shops. Secured parking area, although it is a pain to get in and out of.

6/10 - 괜찮아요

Pierre

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Ambivalent
Accueil mitigé, ventilateur avec bruit ahurissant et à ce sujet, on a tout de même consenti à nous changer de chambre après une nuit à ne pas dormir.

6/10 - 괜찮아요

Robert 님, Boca Raton, FL

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Central convenience but many issues
Central city convenience and secure parking but many issues with our stay. Somehow got a room without AC when I was booking the room, pretty sure it wasn't my oversight but the manager on duty did get us switched to a room with AC. Free airport shuttle as advertised misleading as after the booking it is indicated that the shuttle is not free unless included in the fees when you booked the hotel, but this option was not given. $10 cost when we were brought to the airport. Shower leaked like a sieve practically flooding the bathroom floor and the water actually got beneath the bathroom walls and into the living area. This issue was brought to the attention of the manager upon our checkout. The secure parking area next door and the breakfast provided were the best parts of the stay.

8/10 - 좋아요

Marion

좋아요: 직원 및 서비스

6/10 - 괜찮아요

Virginie

hôtel simple proche aéroport
Petit hôtel simple, accueillant, pour une nuit en arrivant ou quittant le Costa Rica tout proche de l'aéroport (pas de navette gratuite). Privilégier une chambre plus chère (en haut) au risque de se retrouver au rez-de-chaussée tout à côté de l'accueil dans une toute petite chambre. Patio agréable. Super petit-déjeuner copieux sous forme de buffet et bon. Parking à proximité disponible

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great home base or short stay before your flight!
The wifi was pretty spotty and a chatty gentleman prevented me from enjoying the beautiful tables set up outside the rooms on the ground level, but overall I think this would be a great landing pad for exploring the city. There are buses nearby, it's close enough to the airport to catch a cheap cab or Uber, and the staff is very friendly and helpful.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great staff and resaurant. the location was close to the airport. the area around the hotel is very local in a good way

6/10 - 괜찮아요

Arthur 님, San Francisco

좋아요: 직원 및 서비스
Easy access to airport.
Hotel is in central location of Alajuela, near the airport also in front of the town square. Bathroom was small, lighting was not bright enough. Breakfast was nice, fresh fruits, eggs, fresh fruit juice, coffee, cereal, milk. Parking was provided, receptionist wass helpful and is open 24 hours.

8/10 - 좋아요

Andree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel propre et rénové
Bel hotel rénové et personnel très accueillant Tranquille à l'intérieur mais pas recommandé à l'extérieur à cause du parc en face.

6/10 - 괜찮아요

Cindy 님, Lauderdale-by-the Beach, FL

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very close to the SJO airport, in town with food s
Easy to book, check in was prepared for me and went very fast. I just needed a room that was close to the airport for 8 hours before my 2 am flight. Worked out well. Cab drive was $10 US from SJO to the hotel.

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nära flygplatsen
Perfekt ställe nära flygplatsen. Bra frukost.

6/10 - 괜찮아요

Thomas

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to airport
Great staff with a really good breakfast. Safe and secure parking and a nice park right in front of hotel. The area around the hotel has a ton of shopping and food.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Tiny room and very loud!
The room was the smallest hotel room I've ever seen. The street noise was extremely loud and made it nearly impossible to sleep. The security was great. The parking was good. The location was good. Would not stay here again due to extremely small room size and loud street noise. The room is definitely not as advertised on Expedia.