외관

베스트 웨스턴 인 산타 클라라 여행 후기

2.5 out of 5
베스트 웨스턴 인 산타 클라라
4341 El Camino Real, Santa Clara, CA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 575개 이용 후기 중 247개" "
평점 8 - 좋아요. 575개 이용 후기 중 193개" "
평점 6 - 괜찮아요. 575개 이용 후기 중 82개" "
평점 4 - 별로예요. 575개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 575개 이용 후기 중 20개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

YUNSIK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 12월 12일
Dear YUNSIK,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Regards,BW Santa Clara Management

10/10 - 훌륭해요

Yongsung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2022년 2월 22일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Best Regards, Customer Care Team

8/10 - 좋아요

MIN KU

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
한국 슈퍼와 식당이 가까워서 좋음
2020년 2월에 7박 숙박함
답변 제공: Customer Care Team 님, 2020년 3월 2일
Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We appreciate it. We are glad that our proximity to Korean supermarkets suited you, and we hope your stay was comfortable and you had easy access to everything you needed. Please do let us know if there is anything that we can do to make the next experience even more enjoyable for you. We look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Customer Care Team

8/10 - 좋아요

SOOKYUM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2020년 2월 6일
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.Best Regards, Customer Care Team

8/10 - 좋아요

YONGBEOM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My opinion
Clean room and good breakfast But it has noise from 8 00 due to make a pool. So i am hard to get a deep sleep.
2018년 10월에 13박 숙박함
답변 제공: Dimel 님, 2018년 11월 5일
Thank you for your feedback. We appoligize for the noise, as we are building a new pool & breakfast room.

8/10 - 좋아요

SEUNGJOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
베스트웨스턴 산타클라라 무난함
전반적으로 좋았음. 엘리베이터가 없어 2층에 무거운 짐들고 오르기 어려움.
2018년 6월에 2박 숙박함
답변 제공: Dimel 님, 2018년 6월 21일
Thank you for your feedback

6/10 - 괜찮아요

jae wook 님, Vancouver

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
just so so
old hotel, not clean water, so-so but staffs are friendly

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Convneint place to market,restaurant and highway
Little bit small size of space for breakfast But reception person is kind

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
Reasonable price for reasonable wuality

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

KYUHA 님, 서울

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best western 5박 후에
주변의 인프라는 한국인이 머물기는 최적의 곳이지만, 호텔은 가격대비 상태가 아주 좋지 않습니다. 아침이 제공되기는 하나 아주 간단하게 먹을수 있는 쥬스,빵,간단한 과일등이 전부이고, 주변의 비슷한 수준의 모텔과 비교해도 아주 좋지 않습니다, 호텔 주변이 제대로 관리 안된 것도 추가 감점요인 입니다. 서비스는 평범 정도 입니다.

8/10 - 좋아요

LSB 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 위치
숙소는 깨끗하였고, 주변에 한국식당과 커피샵등이 있어서 생활하기가 매우 편리하였다.

8/10 - 좋아요

Andrew 님, Korea

좋아요: 청결 상태, 숙박 시설 상태 및 시설
bad breakfast
clean room, but bad breakfast. Not worth the cost

10/10 - 훌륭해요

Inseok 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
방 위치가 계단 아래라서 채광이 안 좋긴 했지만, 그 외에 모든 부분이 괜찮았습니다. 조식이 약간 부실하긴 하지만, 요금에 비하면 그렇게 나쁜편은 아닌 것 같고, 객실은 굉장히 깔끔했습니다. 벌레가 두 마리 정도 나오긴 했지만..

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2% 부족한 느낌
업무차 방문한 Sunnyvale라서 인터넷이 필요했지만, 이 호텔의 인터넷은 무지하게 느림. 저녁 시간대에 이용자가 몰릴 경우, 접속이 안되는 경우도 다수 발행하여, 중요한 메일이 나가지 못함. 호텔의 청결도는 괜찮음. 방을 잡을때는 세탁기계가 있는 구석진 곳을 피해야 함. 왜냐하면, 밤에 기계돌리는 소리와 사람들 떠드는 소리에 잠을 잘 수 없음. 수영장이 있지만, 약 18평 미만의 작은 규모로 어린이 물놀이와 일광욕정도의 장소로 사용 가능. 창이 복도쪽으로 나와 있어서 커튼을 열어 놓는 것이 불편함. 가격대비 만족할 만한 환경은 아님.

10/10 - 훌륭해요

Peggy Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: BW Santa Clara Management 님, 2024년 4월 16일
Dear Peggy Ann,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at BEST WESTERN Inn Santa Clara.  We work tirelessly to ensure our guests experience the best hospitality in BEST WESTERN Inn Santa Clara.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Regards,BW Santa Clara Management

6/10 - 괜찮아요

brenda

좋아요: 청결 상태, 직원 및 서비스
Too noisy …. Clean rooms and plenty of parking. Good American breakfast.
2024년 4월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2024년 4월 11일
Dear brenda,We appreciate your feedback and are glad you found our rooms clean with ample parking. We apologize for any noise disturbances you experienced during your stay. Our team is committed to ensuring a peaceful environment for all guests. We're pleased to hear you enjoyed our American breakfast offerings. Your satisfaction is important to us, and we hope to welcome you back for a quieter and more enjoyable stay in the future. Thank you for choosing our hotel.Regards,BW Santa Clara Management

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 9일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Safe and convenient
2024년 3월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2024년 3월 20일
Dear Sara,Thank you for your kind feedback! We strive to maintain a welcoming environment with a focus on safety and convenience for all our guests. Our staff is dedicated to providing exceptional service to ensure a comfortable stay. We appreciate your recognition and look forward to welcoming you back for another enjoyable experience.Regards,BW Santa Clara Management

10/10 - 훌륭해요

Ka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 5일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 - 별로예요

Young

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 17일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Jackie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Noisy neighbors
The service was excellent, the condition and upkeep of the room was good. Our only complaint was the THINNESS OF THE WALLS, as we could hear a very loud bully in the next room. We decided that if it sounded like he was getting physical, or it went on past 10 pm, we would request a room change. Nether happened and we were able to sleep.
2024년 1월에 2박 숙박함
답변 제공: BW Santa Clara Management 님, 2024년 1월 12일
Dear Jackie,We sincerely apologize for the inconvenience caused by the noisy neighbors during your stay. We appreciate your acknowledgment of our excellent service and the good condition of the room. We understand the importance of a peaceful environment and will take immediate measures to address the issue of thin walls to enhance guest experience. Your feedback is invaluable, and we assure you that steps will be taken to minimize such disturbances in the future. We hope to welcome you back for a more restful and enjoyable stay. Thank you for bringing this to our attention.Regards,BW Santa Clara Management

6/10 - 괜찮아요

Norma

좋아요: 편의 시설/서비스
I didn’t like that the shower head was not able to rotate down since I am short.
2023년 12월에 4박 숙박함
답변 제공: BW Santa Clara Management 님, 2024년 1월 8일
Dear Norma,We appreciate your feedback and apologize for any inconvenience caused by the fixed showerhead. We value your input and will look into solutions to enhance our guests' experience, such as adjustable shower heads for varying heights. Your comfort is our priority, and we hope to welcome you back for an improved stay in the future. Thank you for choosing our hotel.Sincerely,BW Santa Clara Management

6/10 - 괜찮아요

Filifilimeatonu Diana

Not bad
2023년 10월에 2박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 12월 19일
Dear Filifilimeatonu Diana,Thank you for leaving us a rating of your stay. We hope to have the opportunity to welcome you again to provide you with a better experience in the future. Thank you for choosing to stay with us at BEST WESTERN Inn Santa Clara.Regards,BW Santa Clara Management

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 12월 12일
Dear Brian,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the BEST WESTERN Inn Santa Clara. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our BEST WESTERN Inn Santa Clara hotel soon!Regards,BW Santa Clara Management

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in. Quiet. Good parking. Excellent heater.
2023년 11월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 11월 29일
Dear Edward,Thank you for your stellar 5/5 rating! We're delighted to hear that your check-in experience was seamless and that you enjoyed a peaceful stay with us. Our commitment to providing ample parking and ensuring a comfortable environment, including top-notch heating, is a priority. Your positive feedback encourages us to maintain these high standards. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay.Regards,BW Santa Clara Management

10/10 - 훌륭해요

Janet

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were really wonderful, cheerful, and very accommodating. Our rooms were comfortable and very clean. The daily breakfast offered multiple hot & cold options. We would recommend this Best Western and would stay here again.
2023년 11월에 3박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 11월 16일
Dear Janet,Thank you for your glowing review! We're delighted to hear that our dedicated staff, comfortable rooms, and diverse breakfast options left a positive impression. Providing a welcoming atmosphere and ensuring cleanliness are our top priorities. It's gratifying to know you would recommend us and consider staying again. Your satisfaction is our ultimate reward, and we look forward to hosting you on future visits. Safe travels!Regards,BW Santa Clara Management

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Noisy, uncomfortable, poor water flow in shower. A lot of traffic at night
2023년 11월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 11월 10일
Dear Guest, We sincerely apologize for the shortcomings you experienced during your recent stay at our hotel. We understand your concerns regarding the noise, uncomfortable beds, and poor water flow in the shower. We value your feedback and take it very seriously. We value your patronage and hope you will consider giving us another chance to demonstrate our commitment to providing a comfortable and enjoyable stay. Sincerely, BW Santa Clara Management

8/10 - 좋아요

Vatsa

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 11월 7일
Dear Vatsa,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit BEST WESTERN Inn Santa Clara.Regards,BW Santa Clara Management

10/10 - 훌륭해요

Keith

2023년 10월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 10월 31일
Dear Keith,Thank you for a Perfect Score Rating on your stay at BEST WESTERN Inn Santa Clara.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit to BEST WESTERN Inn Santa Clara.Regards,BW Santa Clara Management

4/10 - 별로예요

Efrain

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 - 괜찮아요

Sarwarul

2023년 10월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 10월 31일
Dear Sarwarul,Thank you for leaving us a rating of your stay with us at BEST WESTERN Inn Santa Clara. We work tirelessly to ensure our guests experience the best hospitality in BEST WESTERN Inn Santa Clara. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit to BEST WESTERN Inn Santa Clara.Regards,BW Santa Clara Management

10/10 - 훌륭해요

Dmitriy 님, Antelope

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was pleasant stay.
2023년 9월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 9월 28일
Dear Dmitriy,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled that you had a great experience staying with us at BEST WESTERN Inn Santa Clara. We would love to host you again on your next visit to Santa Clara.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again! Regards,BW Santa Clara Management

8/10 - 좋아요

Aison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved their breakfast multi variety
2023년 9월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 9월 21일
Dear Aison, We're delighted to hear that you enjoyed our breakfast with its wide variety of options. Providing a satisfying and diverse breakfast experience is important to us, and we're pleased to have met your expectations. We look forward to serving you again on your next visit. Thank you for your kind words!Regards,BW Santa Clara Management

10/10 - 훌륭해요

Elizabeth Joanne

2023년 9월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 10월 10일
Dear Elizabeth Joanne,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the BEST WESTERN Inn Santa Clara. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our BEST WESTERN Inn Santa Clara hotel soon!Regards,BW Santa Clara Management

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would come back again
2023년 8월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 9월 7일
Dear Jonathan,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel and that you're considering a return visit. It's our constant endeavor to provide exceptional experiences to our guests, and your satisfaction is our greatest reward. We look forward to welcoming you back and ensuring your next stay is even more memorable. If you have any specific suggestions or preferences for your next visit, please feel free to share them with us. Your input helps us continually improve our services. See you soon!Regards,BW Santa Clara Management

8/10 - 좋아요

YAT TUNG

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room has enough space. Breakfast is quite good.
2023년 8월에 3박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 8월 29일
Dear YAT TUNG,We're thrilled you found the room spacious and enjoyed our breakfast offerings. Your feedback is invaluable as we continuously strive to enhance our guests' experience. Our team remains dedicated to maintaining the highest comfort and culinary delight standards. Should you have any suggestions for further improvement, we'd be eager to hear them. Thank you for choosing our hotel and sharing your thoughts. We look forward to welcoming you back for an even more remarkable stay.Regards,BW Santa Clara Management

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 23일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Michele 님, Napa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 22일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Rommel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checking in was a breeze. Stafg was very accommodating and respectful.
2023년 8월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 8월 14일
Dear Rommel,We're thrilled your check-in experience was smooth, and our staff's hospitality met your expectations. Ensuring a seamless and welcoming check-in process is a top priority for us. We're dedicated to accommodating and providing guests a respectful and enjoyable stay. Thank you for taking the time to share your positive feedback. We look forward to hosting you again for another delightful experience.Regards,BW Santa Clara Management

6/10 - 괜찮아요

Tegan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It was an average motel, nothing special. Happy there was a room available for our trip.
2023년 7월에 2박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 8월 3일
Dear Tegan,Thank you for choosing our motel for your trip. We appreciate your feedback and are glad we could accommodate you. While we strive to offer a pleasant stay, we understand that our property may not have stood out as extraordinary. Rest assured; we are constantly working to improve and enhance our offerings to provide a more exceptional experience for our guests. Your comments encourage us to continue our efforts, and we hope you will consider staying with us again in the future, where we aim to exceed your expectations. Thank you for your valuable input.Regards,BW Santa Clara Management

10/10 - 훌륭해요

Moshe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 28일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 - 너무 별로예요

Elizabeth

별로예요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 2일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Chanchai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 26일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

Pascal

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Bon rapport qualité prix, le petit déjeuners copieux, bien situé dans la silicon Valley
2023년 7월에 2박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 7월 19일
Dear Pascal,Thank you for choosing our hotel and taking the time to leave a review. We are thrilled you found our establishment a good value for money. We pride ourselves on offering hearty breakfasts to ensure our guests start their day right. Being well-located in the heart of Silicon Valley is one of our strengths, as it allows easy access to the area's major attractions and business hubs. We appreciate your positive feedback and hope to have the pleasure of welcoming you back in the future.Regards,BW Santa Clara Management

8/10 - 좋아요

Raya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Checking in was quick and effortless. The hotel and the room were clean. The bed was comfortable, and we slept well. All basic amenities (air-condition, shower, Wifi...) were functional. The hotel staff were very friendly and approachable. The hotel was in close proximity to various dining options.
2023년 7월에 1박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 7월 17일
Dear Raya,Thank you for choosing our hotel and sharing your positive experience! We appreciate your compliments on our efficient check-in process, cleanliness, comfortable beds, and functional amenities. Our friendly and approachable staff takes pride in ensuring our guests' comfort and satisfaction. We're delighted to hear that you enjoyed the convenience of our location near various dining options. Your kind words motivate us to continue providing excellent service.We look forward to welcoming you back on your next visit.Regards,BW Santa Clara Management

10/10 - 훌륭해요

Dewey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff that took care of the breakfast in the morning. Very clean and neat. Good food selection. Room was clean and easy to get to and near the pool and dining room.
2023년 6월에 2박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 7월 10일
Dear Dewey,Thank you so much for your kind review! We're delighted to hear that our staff provided excellent service during breakfast and that you found our hotel clean and well-maintained. We take great pride in ensuring our guests a wide range of delicious food options. It's wonderful to know your room was clean and conveniently located near the pool and dining room. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Regards,BW Santa Clara Management

10/10 - 훌륭해요

margarita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 4일
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

10/10 - 훌륭해요

Anna clary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always a good place friendly and clean
2023년 6월에 2박 숙박함
답변 제공: BW Santa Clara Management 님, 2023년 6월 29일
Dear Anna Clary, Thank you for your kind feedback! As hotel owners, we strive to create an exceptional guest experience. We're thrilled to hear that you found our establishment friendly and clean. Maintaining a welcoming atmosphere and ensuring cleanliness are top priorities for us. We genuinely appreciate your positive remarks and are committed to providing consistently excellent service. It would be our pleasure to welcome you back to our hotel in the future and continue exceeding your expectations.Regards,BW Santa Clara Management