해변에 위치, 비치 타월

ESJ 타워 호텔 여행 후기

3.5 out of 5
ESJ 타워 호텔
6165 Isla Verde - Ave Carolina, Carolina

이용 후기

6.8
평점 10 - 훌륭해요. 3369개 이용 후기 중 794개" "
평점 8 - 좋아요. 3369개 이용 후기 중 912개" "
평점 6 - 괜찮아요. 3369개 이용 후기 중 736개" "
평점 4 - 별로예요. 3369개 이용 후기 중 450개" "
평점 2 - 너무 별로예요. 3369개 이용 후기 중 477개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

4/10 - 별로예요

Keila

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel room was unpleasant, had a lot of humidity and smelled abandoneds! Going out to the balcony was not a good view plus a ver loud noise from extractor fans on the building beside.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Wallace Carlos

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good location, very noise building. Not cleaned well, especially behind the beds
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Franz

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly and accommodating! I enjoyed my stay and did not experience any problems.
2024년 4월에 5박 숙박함

2/10 - 너무 별로예요

Yesenia G.

I reserved a king bed in advance, the property had nice pictures of the rooms so it looked like a good idea. I arrived and went to check in the front desk didn’t advise me that I was getting a 2 “queen” more like twin size beds in what looked like an outdated unclean old hotel. Website didn’t mention the pool was out of service until further notice. The website says no pets unless it’s a service animal but that’s not the case you can pay to bring pets there was a dog barking 2 rooms down for hours at a time. The arcade is not open for the hours it states it will be.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Jacqueline

We have stayed here before. Nothing fancy but in a great location. Walking distance to restaurants and grocery store. Beach is very nice
2024년 4월에 3박 숙박함

4/10 - 별로예요

TamikaAllDay

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the young woman who checked us in, her professional and attentive dominor was TOP TIER. She tried her best to assist us
2024년 4월에 4박 숙박함

2/10 - 너무 별로예요

Beneva

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함

2/10 - 너무 별로예요

SHIREEN

별로예요: 청결 상태
When we got there our first room door was not working the second room they sent us to it had ants the third room was took 3 hours for us to get into our room. We asked for the cleaner lady to come in the only gave us towels did not clean up the roomBut the front desk people was really nice.
2024년 4월에 3박 숙박함

4/10 - 별로예요

Carlos

별로예요: 청결 상태
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Michelle

가족 여행
My iron didn’t work . My room wasn’t ready on time . There was a smell in the hallway of the hotel
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Thomas

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Property was outdated
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Roberto

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Ok
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

Ruchika

좋아요: 청결 상태
2024년 3월에 4박 숙박함

8/10 - 좋아요

Angela Nicole

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am glad that i did not let the negative reviews stop me from choosing ESJ. We were pleased with our choice. The beach is directly outside the lobby, rooms are clean. There is construction going on, but it did not bother our stay.
2024년 3월에 8박 숙박함

6/10 - 괜찮아요

Shanelle

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The door to our balcony didn’t lock, The phone don’t work. There is no pool only beach access until 6:00pm. Construction noise in the room beside us early in the morning.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Angie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Jeannie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property and great employees
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Shakenya

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Catalina

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Está buena pero no tiene piscina y me enteré cuando llegue al hotel si sabía eso no la alquilaba
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Amilcar

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Miguel Angel 님, Miami

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Excellent
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Jerry

좋아요: 숙박 시설 상태 및 시설
Pool was closed.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Judith

2024년 3월에 5박 숙박함

2/10 - 너무 별로예요

Alberto Luis

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay, here was very bad starting from when I walked into the hotel, there was very bad smell all the way up to my room door open. My room room was dirty I have pictures.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Mangala

가족 여행
Smells to humidity in the hallways
2024년 3월에 6박 숙박함

2/10 - 너무 별로예요

Christopher M.

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I'll admit that, the location is good but the property itself is the worse decision ever. I was told by phone before I get my reservation that the hotel had a pool but at our arrival the nightmare started, NO POOL, THE PARKING LOT IS 4 FLOORS DOWN IN THE GROUND "Looks super creepy", The room stinks to bug killer, dirty carpets, mold in the bathroom. We asked for a second room and nothing changed! The lady in the front desk was pretty "I don't care anything here, apparently her phone was more important! I rather to expend a little bit more to be in a nice and clean place. From 5 days in puerto rico I have to say this hotel was my only bad experience!
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The centralized location was surprisingly quiet. Great beach and access to all amenities. Highly recommend visiting for couples or families. I will definitely be back a few times throughout thr year.
2024년 3월에 3박 숙박함

4/10 - 별로예요

Lydia

별로예요: 숙박 시설 상태 및 시설
It has a nice entrance and lobby. It also has a nice cute cafeteria. However I saw little bugs in the room, kitchen and bathroom. The toilet was rusted at the bottom and looked grossed. I had to wait a day and a half after complaining twice that there was no hand soap, shampoo and dishwashing soap. On my last day they refused to keep my luggage in their storage room for reason unknown. This was after I did the checkout at 11 AM and needed to go eat something as my flight was not until 3 PM.
2024년 3월에 5박 숙박함

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best option in the area with very affordable pricing. Prime Location in accessible area to restaurants and shops.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

D'NESHA

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location walking distance
2024년 3월에 3박 숙박함

8/10 - 좋아요

Koffi

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Be all inclusive
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

jahaira

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled and linens smelled moldy
2024년 3월에 1박 숙박함

4/10 - 별로예요

Gian

별로예요: 숙박 시설 상태 및 시설
Looks like old hotel for the price
2024년 3월에 3박 숙박함

8/10 - 좋아요

Rashar

2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Meire

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
my family was very disappointed,
2024년 3월에 4박 숙박함

4/10 - 별로예요

Amber

We went and the arcade room was closed the bar they said they offer was closed looked like it was never opened and pool area was closed. We tried to get a snack from the little dining area they said they were closing it was 4:30pm. We had loud hammer bangs on our wall every morning we stayed at 7:15am just not a good stay over all
2024년 3월에 3박 숙박함

4/10 - 별로예요

Sugargirl 님, Leicester

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First of all, it looked nothing like the picture the view I asked for I never got and then the room in the whole facility once you leave the first floor smell so bad it’s ridiculous and everything is used up like I don’t know how to describe it it was so bad Like my room look like a motel room instead of a hotel room that’s how bad it was. Everything was so steamed up and just smell really bad emphasis on the smells very badly.
2024년 3월에 4박 숙박함

4/10 - 별로예요

Maritza

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ESJ let us check-in early, even sent us a text when the room was ready. The hotel had a nice kitchen which we like when we have left over food and to enjoy morning breakfast before hitting the beach just outside the hotels back gate.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Laura

가족 여행
별로예요: 편의 시설/서비스
Left the maid sign needed paper toilets and garbage removal also new towels and had to ask front desk myself..pool was out never told me that booking and wasnt pleased at all.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Carlos

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The property is in an excellent location and right on the beach. Right now the pool is close under renovations. No one told us, luckily we have a pool at home so we were looking for the beach. The beach is excellent and you can rent the umbrellas, beach chairs and jet skis. The hotel and carpets needs a little TLC
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

pablo

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the beach
2024년 2월에 5박 숙박함

6/10 - 괜찮아요

Carmeta

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was outdated.
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Kenia 님, Pembroke Pines

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스
The property should not be open in its current state. It is under construction inside and out. Carpet in room stinks and it’s outdated. I see what they are trying to accomplish but it really is not worth even the economical price. Also, front desk is stuck in 2020 with Covid mindset. Dress up the front desk people for a classy look atleast!
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Carla Renee

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
it really needs some updating in the bathrooms , stores need replacing all the pilots didn't work
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Tyisha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
good stay
2024년 3월에 2박 숙박함

8/10 - 좋아요

Maria

2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Marilyn

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Didn’t know the pool was closed for renovations. That’s no disclosed on website. Very disappointed about that.
2024년 2월에 2박 숙박함

4/10 - 별로예요

Anika

별로예요: 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Alex

가족 여행
Tiene excelente ubicación cerca de restaurantes y playa. La habitación es cómoda aunque su decoración es de los años ‘80. Lo único moderno que tiene es el televisor, el aire acondicionado y la nevera. Me gusto que tiene el área de la cocina completa. Hice reservación para torneo de voleibol sin ningún problema.
2024년 2월에 2박 숙박함