Reservation was for book now, pay when you are there. Once i arrived the receptionist told me room had been canceled, although i had never received a phone call,text, or even an email.. terrible experience after driving 200 miles. Receptionist lied about calling multiple times, stating she couldn't even leave a voicemail so i asked her to dail number on file and she did call went through i forwarded the call in front of her and listened to my voice greeting on her phone proving she could have at least left a voice mail.. over all TERRIBLE EXPERIENCE