외관

모텔 6 샌루이스오비스포, 캘리포니아 - 노스 여행 후기

2 out of 5
모텔 6 샌루이스오비스포, 캘리포니아 - 노스
1433 Calle Joaquin, US 101/SR 1 at Los Osos Valley Road, San Luis Obispo, CA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 243개" "
평점 8 - 좋아요. 1000개 이용 후기 중 281개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 224개" "
평점 4 - 별로예요. 1000개 이용 후기 중 144개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 108개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jinhyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋았어요:)
서부 해안도로, 그랜드 서클 여행하면서 모텔 다섯 군데 정도 다녔는데 그중에 여기가 2등으로 좋았어요! 직원분 넘 친절하셨고 방에 책상이랑 의자 있는게 좋았습니다. 방이랑 화장실 모두 깔끔하고 깨끗하게 정돈돼 있어서 좋았어요. 근처에 뭐가 없긴 하지만 딱히 불편하고 흠잡을 거 없고 자동차 여행하다가 하룻밤 묵기엔 최고!!
2022년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
저렴한 가격에 만족
와이파이 유료 객실이 협소하여 불편함

10/10 - 훌륭해요

Patricia Galvan or Gabriela

연인과의 여행
Nice staff and quiet around and the room was clean
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Hi Patricia,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.

8/10 - 좋아요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 23일
Hi Jaime,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 - 좋아요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Hi Darren,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 - 별로예요

Lucy

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태
Smelled of urine
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Hi Lucy,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 14일
Hi John,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy on and off 101. And plenty of parking.
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 6일
Hi Robert,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

Jeffery

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place would come again if I was in town
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 4일
Hi Jeffery,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!

8/10 - 좋아요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good water pressure, plenty of hot water!
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Hi Joe,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 4-star review! We hope to hear more from you on your next visit.

6/10 - 괜찮아요

Kelly

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
Staff was very courteous and helpful. Rooms were small, but the beds were comfortable. Bathroom needed some more cleaning, there was hair all over the place. Road noise was nonstop, but not unexpected
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 18일
Hi Kelly,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. And we will surely forward your valuable feedback to our team for improvements. We look forward to sharing another exceptional experience when your adventures bring you back our way.

10/10 - 훌륭해요

Richard

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Came for the Gamma Zeta Alpha Inc Conf at SLO and it a affordable place to stay at for the weekend.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 4일
Hi Richard,We're glad to hear that you found our hotel to be an affordable option for your stay during the Gamma Zeta Alpha Inc Conference at SLO. Thank you for choosing to stay with us, and we hope you had a great weekend. We look forward to welcoming you back in the future!

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff and quite.. be back again.
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 11일
Hi Maria,Thrilled to hear that you enjoyed your stay with us and that our friendly staff and peaceful environment made for a pleasant experience. We appreciate your kind words and look forward to welcoming you back again in the future!

8/10 - 좋아요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 17일
Hi Ronald,Thank you for awarding us a 4-star rating. We're delighted to learn that you had a positive experience with our service. If there are any particular areas you believe we could refine to earn that fifth star, please feel free to share. We're constantly seeking ways to elevate our services and ensure our guests have the best possible experience. We look forward to the chance to serve you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent employees, very nice and helpful
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 16일
Dear Guest,We're thrilled to hear you had an excellent experience with our employees! Thank you for your kind words about their friendliness and helpfulness. We strive to provide top-notch service, and we look forward to serving you again in the future.

8/10 - 좋아요

Thomas 님, Tutzing

출장 여행
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 13일
Hi Thomas,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.

8/10 - 좋아요

Sonjia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access. Maybe not a lot if frills, I just needed a good night rest. Perfect
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 17일
Hi Sonjia,It is good to hear that our hotel's easy access and focus on providing a good night's rest met your needs perfectly. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another restful experience in the future.

10/10 - 훌륭해요

Eimear

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
5 stars for the amazing guy on reception. From the moment he checked us in he was super friendly and so helpful in answering all our questions. There was a man acting sketchy in the car park
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 10일
Hi Eimear,Thank you for the stellar review! We're thrilled to hear that our receptionist provided excellent service and made your stay enjoyable. We appreciate your kind words about his friendliness and helpfulness. Your safety and comfort are our top priorities, and we'll address the situation with the car park promptly. We hope to welcome you back for another fantastic stay in the future!

8/10 - 좋아요

Ryan

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff very friendly and inviting.
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 6일
Hi Ryan,Delighted to hear that you had a positive experience with our staff and felt welcomed during your stay. Providing friendly and inviting service is a priority for us, and we appreciate your acknowledgement. We look forward to the opportunity to host you again.

10/10 - 훌륭해요

Daniel

2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 22일
Hi Daniel,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

10/10 - 훌륭해요

Emmanuel

2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 28일
Hi Emmanuel,It brings us immense joy to learn about your delightful experience. We genuinely value your recent stay and the outstanding 5-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.

10/10 - 훌륭해요

Michele

2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 26일
Hi Michele,Knowing that you had a wonderful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 5-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.

4/10 - 별로예요

Edwin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 4일
Hi Edwin,We're eager to understand the challenges you faced during your visit as you've rated us 2. Our goal is to provide a superior experience, and we regret that we fell short in your case. Your candid feedback, whether positive or negative, is invaluable for our improvement. We're looking forward to the opportunity to serve you in the future better.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
management is rude, very nosy and felt like I had no privacy, overall pretty petty and shady. also a place where truckers stay and the location made it feel very unsafe for a yong woman to be alone.
2023년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 2일
Dear Guest,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

6/10 - 괜찮아요

Scott

가족 여행
좋아요: 직원 및 서비스
Room smelled like sewer water- the other one like an ashtray
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 2일
Hi Scott,We regret any inconvenience caused. Your feedback is valuable, and we'll address your concerns. We hope to serve you better in the future.

8/10 - 좋아요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very courteous
2023년 10월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Hi Patrick,Delighted to hear that you found our staff to be very courteous. Providing excellent service is a top priority for us, and we appreciate your kind words. We look forward to welcoming you back!

8/10 - 좋아요

richard

2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Hi Richard,Thank you for staying with us. We are glad you had a nice stay and appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

silviana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Uncomfortable bed
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 23일
Hi Silviana,I regret to hear about the discomfort you experienced with the bed. Your feedback is important to us. I appreciate your overall rating and hope to have the chance to improve your comfort on your next visit.

10/10 - 훌륭해요

Isabel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Hi Isabel,Receiving a flawless 5-star rating from our esteemed guests fills us with gratitude and reinforces our dedication to providing outstanding service. We're delighted that your stay was a positive experience, and we are eagerly anticipating the opportunity to welcome you back on your future travels.

10/10 - 훌륭해요

Genie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
convinient low cost
2023년 10월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 23일
Hi Genie,We are glad you found our hotel to be convenient and reasonably priced. We appreciate your feedback and look forward to hosting you again.

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Motel 6 is a Bargain mostly.
Unfortunately the motel does not have recycling bins. The dog area was not cleaned by users of the area. I was happy not to pay for pets. My price for 5nights was excellent and I was assured I could add days if needed which I did but at more than three times the price per night I originally paid. All in all it was a pleasant stay.
2023년 10월에 5박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 21일
Hi Linda,Thank you for your feedback. We regret the inconvenience regarding recycling and the condition of the dog area. We're glad you found the initial price for your stay excellent and you had a pleasant stay. We hope to welcome you back for another pleasant stay in the future.

10/10 - 훌륭해요

Bessie

2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 7일
Hi Bessie,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property management was super helpful! Maria the housekeeping assistant was very helpful. Everyone was super kind, professional & hardworking. Thank you.
2023년 10월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 18일
Hi Stephanie,I am thrilled to hear about your positive experience! Our team, especially Maria, appreciates your kind words. It's wonderful to know that their efforts made a difference in your stay. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Above average for a Motel 6. Clean room. Enough towels. Check-in was smooth. The desk clerk was friendly and offered our choice of rooms. We asked for extra pillows and he brought them to us. Negatives were no hair dryer and no in-room coffee pot.
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 17일
Hi Maria,We greatly appreciate your business, and your feedback holds immense value to us. Sharing your positive experiences and suggestions for improvement enables us to deliver an even better experience for you and all our future guests. We look forward to welcoming you back soon and thank you for choosing us as your destination of choice.

10/10 - 훌륭해요

Genie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
a microwave would be convenient
2023년 10월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 16일
Hi Genie,Thank you for your fantastic 5/5 rating! We are pleased to know you had a great experience. We will definitely take your suggestion for a microwave into consideration. We appreciate your feedback and look forward to welcoming you back for an even more convenient stay in the future!

6/10 - 괜찮아요

Dustin

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
The staff was great super nice and helpful. Only complaint is the cleanliness of the room. Just minor things but for the price you pay it should be kept up a lot better than it was. I’m not one to bash any establishment but they gotta do better when it comes to cleaning rooms. Not going to go into detail because it would take too long.
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 15일
Hi Dustin,Thank you for sharing your feedback. We're pleased to hear that you found our staff to be friendly and helpful. However, we regret falling short in terms of room cleanliness. Your comments are valuable, and we will take immediate steps to address this issue and ensure a more satisfactory experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

4/10 - 별로예요

Leroy

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 9월에 28박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 15일
Hi Leroy,As you have rated us below 5, we are concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. We welcome all your honest comments, whether it is positive or negative to improve our services. Hope to serve you better in the future.

8/10 - 좋아요

Tracey

2023년 10월에 5박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 15일
Hi Tracey,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.

4/10 - 별로예요

RC

별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 6일
Dear Guest,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointed with tv offerings
2023년 10월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 4일
Hi Anne,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Your feedback is important, and we will certainly take it into consideration as we work to improve our services. We hope to have the opportunity to provide a more satisfying experience in the future.

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
safe area and the staff was professional.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 27일
Hi Jerry,We are pleased to hear that you found the area to be safe and that our staff exhibited professionalism during your stay. Ensuring a secure environment and delivering high-quality service are paramount to us. We look forward to hosting you again in the future!

6/10 - 괜찮아요

Rebeca

좋아요: 직원 및 서비스
2023년 9월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 27일
Hi Rebeca,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!

8/10 - 좋아요

Vince

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 27일
Hi Vince,Appreciate your positive experience and the generous 8-star rating you have given us. Our primary aim is to ensure the complete satisfaction of our guests so we eagerly welcome any ideas or suggestions you may have for your future stays, as we are committed to continually improving our services. We look forward to the opportunity of serving you again during your next visit and providing you with an even better experience.

10/10 - 훌륭해요

Greg

단체 여행
Very nice office staff.
2023년 9월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 25일
Hi Greg,I am delighted to hear you had a positive interaction with our office staff. Your kind words are greatly appreciated, and we look forward to welcoming you back for another pleasant experience.

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
별로예요: 청결 상태
Had a pool but the gate was locked.
2023년 9월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 24일
Hi Michael,We are sorry for the inconvenience. Your feedback is important, and we will look into this issue to ensure it is resolved promptly. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 - 좋아요

Maria

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I like the area of the trees for the pets and the doggie bag station was perfect. The floors were not clean and dusty and the showers were extremely small but I like they had a shower handle.
2023년 9월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 21일
Hi Maria,We are pleased to hear that you appreciated the designated area for pets and the convenience of the doggie bag station. However, we apologize for falling short in terms of cleanliness and the size of the showers. Your comments are valuable, and we will address these issues promptly. We're glad to know you found the shower handle to be a positive feature. Your comfort is important to us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

8/10 - 좋아요

silviana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staffs are friendly
2023년 9월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 24일
Hi Silviana,Appreciate you for your kind words! We are thrilled to hear that you liked our friendly staff. Providing excellent service is a top priority for us, and we're delighted that it made your stay enjoyable. We look forward to welcoming you back in the future!

6/10 - 괜찮아요

Nandan

가족 여행
별로예요: 청결 상태, 객실의 편안함
Dirty floor, housekeeping absent.
The bed was too small for 2 people, asked for a change but they had no room available, which was surprisingly available early next morning! Despite the usual low price, the hotel is severely overpriced for the non-existent service. Poor unclean floors, no housekeeping in our stay of 3 nights (even though I requested and they assured will give), it does not make sense at all.
2023년 9월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 18일
Hi Nandan,It's unacceptable that your room was not properly cleaned, and we sincerely apologize for the inconvenience. Additionally, we regret that we couldn't accommodate your request for a larger bed immediately. Your feedback is crucial, and we will take immediate steps to rectify these issues. We hope to have the opportunity to provide you with a much-improved stay in the future.

8/10 - 좋아요

elena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 19일
Hi Elena,Appreciate you for taking the time to give us a 4-star rating. We are glad to hear that you had a positive experience with our service. If there is anything specific that you think we could improve upon to earn that fifth star, please do not hesitate to let us know. We are always looking for ways to enhance our offerings and provide the best possible experience for our guests. We hope to have the opportunity to serve you again in the future.

8/10 - 좋아요

Karin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It's a Motel 6. I didn't pay for a lot of fancy extras, and I didn't get fancy extras. It was clean, the AC worked well, and the bed was decently comfortable. Plenty of parking, and the office attendant was nice.
2023년 9월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 18일
Hi Karin,Delighted to hear that you had a straightforward and satisfactory experience during your stay. It's great to know that you found the room clean, the AC effective, and the bed comfortable. We're also pleased to hear that you had a positive interaction with our office attendant. We aim to provide a comfortable and budget-friendly stay, and we're glad we met your expectations. We appreciate your feedback and hope to welcome you back in the future.