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Reviews of Hotel Hacienda Don Cenobio

3 out of 5
Hotel Hacienda Don Cenobio
Av. Juárez No.3 Centro, San Pablo Villa de Mitla, OAX

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 79 reviews" "
Rating 8 - Good. 29 out of 79 reviews" "
Rating 6 - Okay. 12 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 1 out of 79 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023

6/10 Okay

FAVIOLA

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
At arrival I was notified they do not accept payments from Orbitz so had to pay again. Will now have to file a claim with my credit card company to be reimbursed payment withdrawn by Orbitz. Hotel was nice, clean with dinning options walking distance. Construction noise on site kepts us up, live band and fireworks from a near by party went on all night. Hotel was good for one night.
Stayed 1 night in Sep 2022

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

DENNIS

Liked: Staff & service
Good location. Hot water issues never resolved. Nice people for sure. Hotel is a work in progress.....
Stayed 4 nights in Nov 2021

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2021

8/10 Good

JOHN

Liked: Staff & service, property conditions & facilities
Good for a short stay
Good way station. Beds were hard, shower nozzle only had 6 holes working, but it did the job. We enjoyed our stay in Mitla.
Stayed 1 night in Jun 2021

8/10 Good

philippo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in Mitla
Nice hotel in the mean Square of Mitla Roma are very Nice and the mexican yard is clean and cozy
Stayed 1 night in Mar 2020

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean, comfortable and safe place to stay.
Hotel Calli was perfect for one night to break up a very long drive to the coast. It was very clean, the staff very helpful. They spoke some English and we felt very secure on site. The room and the grounds were well cared for. The restaurant was a little slow and the food only average. But everything was priced right.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Nice hotel , city not so much
Stayed 2 nights in Jun 2019
Response from DON on Jul 12, 2019
GRACIAS POR HOSPEDARSE CON NOSOTROS ,ESTAMOS PARA SERVIRLE SALUDOS

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Eva

Liked: Staff & service
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Hotel, Amazing Price
Great location in Mitla, right across the street from the town square and the market. The hotel was beautiful and clean. The rooms are spacious, with plenty of room to move around even with luggage laying about. The hotel is walking distance to almost everything in Mitla, including the Zapotec ruins. The only issue we had (which is not the hotel's fault) was the guest in the room next door left his alarm going at 6 am while he took a shower. I told the hotel staff and they quickly fixed the problem. Keep in mind, this is NOT a fancy resort. It is a modest hotel in a small town, so if you are expecting 5 star amenities, you might want to look elsewhere, but if you are there to experience the Oaxacan culture and hospitality, this is the place to stay. There is free WiFi, a beautiful pool, a gym with a few machines, secured parking, a bar, and restaurant all on site. For the price, you probably won't find a better deal. We will definitely be staying here again when we return to Mexico in a few months.
Stayed 2 nights in Sep 2018
Response from HOTEL HACIENDA "DON CENOBIO" on Oct 24, 2018
THANK YOU SO MUCH FOR YOUR KINDFULL COMMMENTS... WE WILL BE WAITING FOR YOUR ARRIVAL ANYTIME YOU WANT...

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Beautiful interior courtyard and architecture. Very perfunctory manner of politeness by the front desk woman (owner?). Very hard mattress. Showerhead provided streams of water that were about 4 inches apart upon contact. Upstairs room had a big door-style window that opened to a view of the magnificent mountains and the lovely town.
Stayed 2 nights in Dec 2017

8/10 Good

betty, Seattle WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local smaller town hotel,with lots of character
Right across from town square where there is lots of activity, on a street with many interesting shops. Beautiful locally crafted furniture in rooms, lovely green grounds away from the street. Staff speaks little English
Carved furniture in room
Courtyard

10/10 Excellent

John, Valle de Bravo, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historical, Colorful, Delightful stay.
The grand daughter of the original owner was reticent to allow us to stay with a small dog, but in the end, conceded, and was gracious about it. We loved Mitla, our time was great.

8/10 Good

Robert

Liked: Staff & service
Two nights in Mitla
I came to Mitla for my fiancées cousins wedding. I live in the U.S. and have never been to such a remote part of Mexico before. The hotel was fine. The staff was very friendly. Very few people speak English so make sure you know at least some Spanish. The room was acceptable. The walls were rather thin, and there was no air conditioning nor was there a way to open the window. Otherwise no complaints, I would stay there again if I return to Mitla.

8/10 Good

Ricardo, Mexico, DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The Breakfast menu and service is very bad, and slow. Overall a good experience nonetheless

6/10 Okay

Julio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

María Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Pasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Malinalli Violeta

Traveled with family
Disliked: Cleanliness
No te informan que en esta temporada está la villa navideña
Stayed 1 night in Dec 2023

6/10 Okay

OSCAR

Traveled with partner
Esta sobre evaluada.
Stayed 1 night in Jul 2023

10/10 Excellent

MARICELA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen , solo le falta restaurantes alrededor, los qué hay abren muy tarde!!
Stayed 1 night in Jun 2023

8/10 Good

Javier

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Me gusto la ubicacion y limpieza

10/10 Excellent

Isael Martín

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy agradable
Response from jovani on Nov 8, 2022
Muchas gracias estamos a sus ordenes.

8/10 Good

Alfredo

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y trato. Instalaciones adecuadas. Excelente ubicación.
Stayed 2 nights in Sep 2022

6/10 Okay

MARIO ANTONIO

Traveled with family
Descuidado y falta de atención
El hotel está centrico pero descuidado, al llegar no encontraban mi reservación, y la había hecho con 3 días de anticipación y estaba garantizada, no había papel de baño nuevo, y era un rollo a punto de acabar, no tiene cortesias de cosméticos de baño, la tasa tenia fuga y al intertar revisar el depósito estaba sumamente sucio y descuidado, en la mañana es curioso que una persona mayor en pijama estaba llevando toallas. A pesar de publicar restaurante, dicen en administración que no está disponible desde la pandemia. El estacionamiento es dentro de un salón de eventos que pertece al hotel, esta a un lado y se comunica por dentro.
Stayed 1 night in Aug 2022
Response from jovani on Aug 4, 2022
muchas gracias por sus comentarios. tomaremos en cuenta su opinion para mejorar el servicio

8/10 Good

Andrea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas estaban demasiado duros
Stayed 2 nights in May 2022

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central en Mitla :) bonito, lo malo es que de momento no tiene servicio de restaurante. Hierve el Agua cerro de manera definitiva al turismo :( era de las atracciones turisiticas de Mitla, aun asi un Tour del Mezcal y de telares, asi como la zona arqueologica de Mitla excelente!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente establecimiento
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel bien acordé al precio
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Esta agradable el lugar y muy bien ubicado. Muy recomendable!!
Stayed 2 nights in Mar 2021

4/10 Poor

deanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Miguel Angel

Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
la ubicación del hotel es excelente pero el servicio de restaurante termina temprano, a las 5pm y ya no tienes para cenar. el pueblo es pequeño y no es fácil encontrar lugar. otro detalle es el estacionamiento, no es el más adecuado, es un salon de fiestas adaptado. puede ser complicado mover el carro
Stayed 3 nights in Oct 2019

8/10 Good

MARGARITA YSABEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

AMANDA

Traveled with family
Liked: Cleanliness, staff & service
Ubicado en el centro de Mitla, a una calle del mercado. Las habitaciones pintorescas siguiendo el tema del nombre de cada habitación. El personal muy amable.
Stayed 1 night in Jul 2019
Response from DON on Aug 2, 2019
GRACIAS POR HOSPEDARSE CON NOSOTROS, SU OPINION ES IMPOTANTE , FUE UN PLACER ATENDERLE,

10/10 Excellent

Solange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso Mitla y un placer estar en la Hacienda
Todo perfecto
Stayed 1 night in Jul 2019
Response from DON on Jul 13, 2019
muchas gracias, fue un placer atenderles saludos

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo, pintoresco y bien ubicado en el centro de Mitla.
Stayed 1 night in Apr 2019
Response from DON CENOBIO on May 31, 2019
BUEN DIA AGRADESEMOS SU ESTANCIA,ESTAMOS PARA SERVIRLE

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from JOVANI OMAR on May 17, 2019
MUCHAS GRACIAS POR SU OPINIÓN. FUE UN PLACER ATENDERLE

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'environnement de cet hôtel est vraiment beau, avec la cour intérieure, la piscine, les arbres matures magnifiques. Les chambres sont grandes et bien meublées : il y a de l'espace pour s'asseoir, un beau balcon dans les chambres doubles. Le restaurant est bon, du moins pour le déjeuner, mais vraiment trop cher pour ce dont il s'agit. De même, mes parents se sont vus offerts une chambre qui sentait fortement la cigarette parce que quelqu'un avait vraisemblablement fumé dans la salle de bain non aérée. Évidemment, l'hôtel aurait probablement accepté de les changer de chambre s'ils l'avaient demandé à la réception. Effectivement, même si nous sommes arrivés très tôt, l'une des chambres était déjà prête pour nous et l'autre a été disponible très rapidement (mais avec odeur de cigarette!) Bref, un bon choix!
Stayed 1 night in Apr 2019
Response from JOVANI OMAR on May 16, 2019
BUEN DÍA, MUCHAS GRACIAS POR SUS COMENTARIOS, TOMARE EN CUENTA ESE DETALLE DEL OLOR A CIGARRO EN LA HABITACIÓN, PARA BRINDAR UN MEJOR SERVICIO.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel. Sehr zu empfehlen. 8 Minuten Fussweg zu den Pyramiden von Mitla
Stayed 1 night in Apr 2019
Response from DON CENOBIO on May 3, 2019
GRACIAS POR SU ESTACIA FUE UN PLACER ATENDERLE,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia y atención amable El lugar es limpio y el único detalle en la habitación era una taza delbaño ruidosa que tardaba casi 5 minutos en llenar su tanque
Stayed 4 nights in Apr 2019
Response from DON CENOBIO on Jun 13, 2019
HOLA ,,GRACIAS POR SU ESTANCIA FUE UN PLACER ATENDERLOS,NOS SATISFACE QUE FUE DE SU AGRADO,TOMAREMOS EN CUENTA SU COMENTARIO SOBRE EL WC SALUDOS,,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Apr 2019
Response from DON CENOBIO on May 3, 2019
GRACIAS POR SU ESTANCIA FUE UN PLACER ATENDERLE.

10/10 Excellent

Gogy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
La atención amable de la atención del personal y el alojamiento excelente
Stayed 1 night in Apr 2019
Response from DON CENOBIO on May 3, 2019
GRACIAS POR SU ESTANCIA FUE UN PLACER ATENDERLE,