테라스/파티오
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호텔 아르볼 데 수에노스 여행 후기

3 out of 5
호텔 아르볼 데 수에노스
89 Ave Norte No. 719 Colonia Escalón, San Salvador, SS

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 20개 이용 후기 중 8개" "
평점 8 - 좋아요. 20개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 20개 이용 후기 중 6개" "
평점 4 - 별로예요. 20개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 20개 이용 후기 중 0개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

2.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Former private house converted into a very small hotel. Staff are very friendly and go out of their way to help, however manager is nowhere to be found and therefore problems can not be solved promptly. Stayed 3 nights, only one of them with hot water. Also faucet from lavatory broke on day 2. Once I stayed 20 mins ringiing the bell to enter and no answer. Location is good and staff are friendly, but supervision is lacking. Think twice before staying here.
2019년 10월에 3박 숙박함
답변 제공: Manager 님, 2019년 10월 26일
Muy buenos dias Estimado Sr. Juan Saenz, Agradecemos por sus comentarios y como lo hicimos en el momento de su estadía le ofrecimos cambiarle de habitación a lo cual se negó, incluso ofrecimos una noche de cortesía la cual fue rechazada por su persona. Agradecemos sus comentarios pues siempre sirven para mejorar, hacemos todo lo posible por solventar los problemas con los recursos que tenemos.

6/10 - 괜찮아요

Javier

별로예요: 객실의 편안함
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
Esperamos servirle pronto

8/10 - 좋아요

Jose 님, Mty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buen hotel
Muy buen hotel para cualquier tipo de estancia, la habitación muy agradable, siempre estuvo limpia, el personal muy atento.
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
Muchas Gracias Estimado José, agradecemos por su visita y esperamos poder servirle pronto

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exelente for the price, clean and comfortable. Friendly personal.
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
We hope to serve you soon

6/10 - 괜찮아요

Luis Fernando

답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
We hope to serve you soon

6/10 - 괜찮아요

Oscar

별로예요: 청결 상태, 직원 및 서비스
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
We hope to serve you soon

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
friendly staff in safe hotel
Loved my stay here - the town is sketchy, but it was good tonnage a secure and friendly base
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
We appreciate your comments. We hope to serve you soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
San Salvador - quick trip
Very efficient and helpful staff. Conveniently located hotel and in a nice area.
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
We appreciate your comments. We hope to serve you soon

10/10 - 훌륭해요

HERMES A.

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Wonderful Trip
The Hotel is very nice and clean. I will greatly recommend to stay in Arbol De Suenos. Thumbs up! .

6/10 - 괜찮아요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
nice safe location in san Salvador
Nice safe location.good size room.pleasant staff.good breakfast.only negative thing is very low water pressure.
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
We appreciate your comments. They help us to improve. We hope to serve you soon

10/10 - 훌륭해요

Ernesto 님, Costa Rica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Place for budget travel
Nice attention. Nice personal.
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
We appreciate your comments. We hope to serve you soon

10/10 - 훌륭해요

Salvador 님, Downey, California

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quality Service and Cleanliness
Everything great.
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
We appreciate your comments. We hope to serve you soon

10/10 - 훌륭해요

Jason 님, melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in San Salvador
Nice friendly hotel with great staff in a good location. Owner Nuria is fantastic and happy to help with all travel plans, she even took me herself on a trip to the mountains to visit some markets and towns, a very pleasant and enjoyable day.
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
We appreciate your comments. We hope to serve you soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall the hotel was great. Staff goes far and beyond to assist you.
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
We appreciate your comments. We hope to serve you soon

8/10 - 좋아요

Bteresa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It all worked out!
The only major issue was the language barrier which was really only a problem when they were unable to locate my reservation. Luckily my friend is local and I asked him to call for me to ask a question so we realized the mix up before I arrived and after a few hours the problem was resolved. Granted, I arrived at 8:00pm and checked out at noon the following day but I didn't meet a staff member who spoke English. However, they were especially sweet and accommodating with everything. The included breakfast was absolutely delicious and there is a lovely terrace used for the dining area. Everything was very clean, the decor is new and contemporary and the wifi connection was strong. I had a single room which was large with a remodeled bathroom and the bed was sufficiently comfortable. As with most hotels the lighting in the rooms is energy efficient but these are the bulbs with the blue/green tint which could possibly be problematic if you were doing a lot of work in the room after sunset. The location is excellent! The Colonia Escalon is a lush and safe neighborhood and the hotel is located across the street from the Plaza Futura which includes many new restaurants and occasionally live music. If you are looking for an authentic Salvadorian experience the Plaza Futura would not be your thing as all of the restaurants are (or could be) located in North America. The hotel was listed as having an airport shuttle (which usually means they will arrange a cab for you unless it says "free") but I was advised to just pick up a cab at the airport so I arranged my own cab beforehand. I have stayed at another hotel not too far from there that was a little nicer and slightly cheaper but this location made the slight differences worth the choice.

10/10 - 훌륭해요

Victor Picado 님, Costa Rica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lugar acogedor
me pareció buena,
답변 제공: Hotel Alrbol de Sueños 님, 2019년 4월 2일
Esperamos poder servirle pronto

8/10 - 좋아요

Jose 님, Republica Dominicana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice on details
I arrived late to hotel and was very well welcomed by person in charge. Since it was almost midnight I noticed they let some of the usual paperwork for next morning so that I could go rest. I was really impressed by how clean room is and well decorated.
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
Thanks for writing, your comments help us improve. We hope to serve you soon

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Confortable
La habitación y el Hotel por dentro está bastante bien. Mi única sugerencia para los dueños del Hotel es mejorar la presión del agua de la regadera, que en mi caso fue muy baja.
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
Muchas gracias por escribirnos, sus comentarios nos ayudan a mejorar. Esperamos servirle pronto

6/10 - 괜찮아요

charlemagne 님, sweden

별로예요: 직원 및 서비스
myccket oengagerad receptionist-chef
Jag rekommenderar inte detta hotell, chefen var sa ointresserad av , halsade inte och hade bara tid for sjalv. Vi var bara nagra fa gaster dar sa tid skulle hon, mildt sagt for oss gaster.Bo aldrig i detta hotell, eller om ni inte vill ha nagon service, prova det. Inga ombaddade sangar, dlig frukost och som sagt forfarlig kvinna som var boss dar.

10/10 - 훌륭해요

Sara 님, Tegucigalpa, Honduras

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
For single people and business travellers
It is located in the best area of San Salvador, less than a block from Plaza Futura which is a wonderful place to dine, it has a couple of casual dinning restaurants and some fast-food chains, in an open terrace, here is also access to ATMs and a drugstore. Right infront of the hotel there are private Taxis that are very safe and reliable. The staff is amazing, definitely recommend it.
답변 제공: Hotel Arbol de Sueños 님, 2019년 4월 2일
Thanks for writing, your comments help us improve. We hope to serve you soon