외관

컨트리 인 & 스위트 바이 래디슨, 포트 클린턴, 아이오와 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 475개" "
평점 8 - 좋아요. 1003개 이용 후기 중 318개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 113개" "
평점 4 - 별로예요. 1003개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 33개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

4/10 - 별로예요

Lori

연인과의 여행
Room smelled like cigarette smoke terribly bad. Front desk staff sprayed air fresheners, helped a little, but still smelled horrible.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Rex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
While waiting for someone at the front desk, I heard loud foul language in a back room behind the counter.
2024년 4월에 4박 숙박함
답변 제공: Tessa 님, 2024년 4월 21일
Good Morning Rex,Thanks for staying with us, I would like to deeply apologize for foul language. I will absolutely share this with my staff to ensure that we are using kind words and professional conversations around the desk.

6/10 - 괜찮아요

Latasha

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
There were crumbs in the pull out bed.
2024년 4월에 1박 숙박함
답변 제공: Tessa 님, 2024년 4월 21일
Good Morning,Thank you for staying with us, I apologize that the room was not cleaned to standard.

8/10 - 좋아요

John

좋아요: 직원 및 서비스
Friendly Staff. Location is convenient.
2024년 4월에 3박 숙박함
답변 제공: Tessa 님, 2024년 4월 21일
Good Morning John,Thank you for staying with us. We are very happy to hear you enjoyed your stay.

8/10 - 좋아요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent and friendly staff. Great location. Very quiet. Great dining and activities in the area. .
2024년 4월에 2박 숙박함
답변 제공: Tessa 님, 2024년 4월 13일
Michael,Thank you for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스
Check in staff was excellent
2024년 4월에 1박 숙박함
답변 제공: Tessa 님, 2024년 4월 13일
Lisa,Thank you for staying with us. We appreciate your feedback. I am very happy to hear that you enjoyed your stay.

10/10 - 훌륭해요

Brandy J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay - great staff - only disappointment was on Expedia it states they have a hot tub which they don’t
2024년 3월에 3박 숙박함
답변 제공: Tessa 님, 2024년 4월 13일
Brandy,Thank you for staying with us! we are very pleased to hear that you enjoyed your stay.

8/10 - 좋아요

Karen

2024년 3월에 1박 숙박함
답변 제공: Tessa 님, 2024년 4월 13일
Karen,Thank you so much for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Wendy

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this place
2024년 2월에 1박 숙박함
답변 제공: Tessa 님, 2024년 3월 10일
Good Morning Wendy,Thanks so much for your stay with us! We thrive to reach and exceed the expectations of our guests.

10/10 - 훌륭해요

Wendy

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay here every time we come to see family and I love the staff each and every time.
2024년 2월에 1박 숙박함
답변 제공: Tessa 님, 2024년 3월 10일
Good Morning Wendy,Thanks so much for staying with us! We are thrilled to hear you enjoyed your stay wish us.

10/10 - 훌륭해요

dorothy e.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms looked like they were remodeled and the hotel smelled clean as well as the towels and linens.
2024년 2월에 1박 숙박함
답변 제공: Tessa 님, 2024년 2월 21일
Good Morning Dorothy,Thank you for staying with us, we are pleased you enjoyed your stay.

6/10 - 괜찮아요

Steven

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Keys were deactivated an hour before published checkout time, delaying my planned departure. Very inconvenient
2024년 2월에 1박 숙박함
답변 제공: Tessa 님, 2024년 2월 19일
Good Morning Steven,We apologize for the inconvenience of the keys getting deactivated.Thanks for staying with us.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient, clean, and quiet.
2024년 2월에 1박 숙박함
답변 제공: Tessa 님, 2024년 2월 19일
Good Morning Jennifer,Thank you for staying with us! We are very please to hear that you enjoyed your stay.

2/10 - 너무 별로예요

James

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Only 10 cars in the lot. All the people staying the night were put on one end of the hallway. Doors slamming all night, halls smelled like marijuana. Raods all torn up around the hotel. Exit and entrance ramps closed due to construction.
2024년 1월에 1박 숙박함
답변 제공: Tessa 님, 2024년 2월 19일
Good Morning James, I apologize for the inconvenience of the construction and the people slamming doors.We strive for the comfort of all of our guests.

10/10 - 훌륭해요

Wendy

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a great stay. :)
2024년 1월에 1박 숙박함
답변 제공: Tessa 님, 2024년 2월 16일
Good morning Wendy,Thank you so much for staying here with us! we are glad you enjoyed your stay! hope to see you again soon!

4/10 - 별로예요

vickie

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom was disgustingly filthy. The bathroom smelled of urine. Mold on wall by tub near the floor. Pubic hair on tub stall wall. Something disgusting on wall near toilet. Bathtub didn't drain well, water backed up into the tub when showering. Toilet wouldn't flush correctly. Trash on floor by bedside table and TV cabinet. No washcloths. I've seen cleaner areas in the group showers and toilet stalls at camp grounds! Hardly what I would have expected from a Radisson. Took photos. May send to Board of Health.
2024년 1월에 1박 숙박함
답변 제공: Tessa 님, 2024년 2월 19일
Good Morning Vickie,We apologize for inconveniences of your stay. I will share this with our staff.

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The swimming pool water was cloudy and the elevator did not work. Otherwise things were good.
2024년 1월에 1박 숙박함
답변 제공: Tessa 님, 2024년 1월 12일
Good Morning Steven! We appreciate your review! We apologize for the inconvenience of the elevator being down. Glad all was well otherwise.

2/10 - 너무 별로예요

Donna

가족 여행
별로예요: 청결 상태
There was feces on my bed and the floor. I’m just sick to my stomach. I think we should be refunded for this stay.
2023년 12월에 1박 숙박함
답변 제공: Tessa 님, 2024년 2월 19일
good Morning Donna, We apologize for inconveniences with your stay.I will share with my staff.

6/10 - 괜찮아요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The ceiling in our room caved in. Fire alarm and fire department and police came.
2023년 12월에 3박 숙박함
답변 제공: Tessa 님, 2023년 12월 28일
Hi there Rhonda,So sorry to hear about issues you had at our hotel. We hope that we have helped to make this experience better after these issues. Thank you for staying with us.

10/10 - 훌륭해요

Nathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely friendly staff, great breakfast, clean and well maintained
2023년 12월에 2박 숙박함
답변 제공: Tessa 님, 2023년 12월 28일
Hi there Nathan! Im very pleased to hear that all was satisfactory! We hope to see you back with us soon!

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Second time here - excellent all around!
2023년 12월에 1박 숙박함
답변 제공: Tessa 님, 2023년 12월 28일
Hi there Jamie!I am so glad to hear that you had a great experience at our hotel and we hope to see you again soon!Thank you!

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Tessa 님, 2023년 12월 6일
Thank you for staying with us!

10/10 - 훌륭해요

Kelly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was wonderful
2023년 11월에 1박 숙박함
답변 제공: Tessa 님, 2023년 11월 7일
Good Morning Kelly!Thank you so much for reviewing our hotel! we are glad that everything was wonderful.

6/10 - 괜찮아요

Markea

가족 여행
좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 31일
Good morning Markea,Thank you for your review and for staying with us.

8/10 - 좋아요

Danielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, staff was friendly and helpful.
2023년 10월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 31일
Hi there Danielle,Thank you for staying with us and reviewing our hotel. I am very glad to hear that our staff was helpful and friendly during your stay.

10/10 - 훌륭해요

Gina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Tessa 님, 2023년 10월 31일
Hi there Gina,Thank you so much for staying with us and reviewing our hotel.

10/10 - 훌륭해요

Pat ANTHONY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 31일
Good Morning, Thank you so much for staying with us and for your review.

10/10 - 훌륭해요

Elbert

Went up for the night and went sightseeing and up to the casino. The facility was very nice, clean, staff was very friendly. Breakfast was good. Would definitely recommend and will stay there again!!
2023년 10월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 29일
Good Morning Elbert,Thank you so much for staying with us, we appreciate your positive review as-well! I am very happy to hear that you will be staying with us again!

10/10 - 훌륭해요

CARLOS BYRON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 29일
Good Morning Carlos, Thank you for your review of our hotel! We hope to see you again!

10/10 - 훌륭해요

Al

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Tessa 님, 2023년 10월 24일
Hello Al, Thank you for your review. We are glad you enjoyed your stay.

10/10 - 훌륭해요

Kelsea

2023년 10월에 2박 숙박함
답변 제공: Tessa 님, 2023년 10월 24일
Hello Kelsea,Thank you for reviewing our hotel! we are happy that you enjoyed your stay.

10/10 - 훌륭해요

Joan 님, Cincinnati

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very nice, clean, the breakfast was good:bacon, potatoes , eggs, waffles, etc. The staff was helpful and welcoming! We laughed at the bathroom because the lighting was yellow which was strange in a bathroom and the toilet was extremely low and small. But it was clean and functional. It was hard to get in the hotel grounds because there was street construction directly in front and the street was temporarily closed. But overall the hotel itself was good, the staff excellent! We would come again!
2023년 10월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 19일
Good morning Joan,Thank you for your positive review of our hotel. We are very happy to hear that you had a good stay here at Country Inn and Suites! We do apologize for the inconvenience of the construction of the roundabout being put in. We welcome you back to stay with us anytime!

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was nice
2023년 10월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 15일
Hi there Diane, We pride ourselves on our ability to create an environment where everyone feels welcome, I will be sharing your review with our team. Thank you for the review!

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
The stay was great the only drawback was the street construction which the hotel had no control over but accommodated very well.
2023년 10월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 15일
Hi There Jeffery, Thank you for reviewing our hotel! We apologize the inconvenience of the street construction, are very glad we could accommodate for you.

10/10 - 훌륭해요

KIRK B

2023년 10월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 29일
Good Morning Kirk! Thank you for your review of our hotel!

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
-
2023년 10월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 9일
Good Morning Laura,Thank you for your review of our hotel! We are glad you enjoyed your stay with us.

8/10 - 좋아요

Janice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable. The service was hospitable and breakfast was decent.
2023년 10월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Thank you for staying with us.We truly appreciate your positive feedback.

10/10 - 훌륭해요

LEONARD 님, Akron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a very nice breakfast bar in the morning
2023년 10월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Greetings Mr. Lenord,I wanted to reach out to you and thank you for staying with us. We are very happy to hear you had a Positive stay and a nice breakfast.Thank you for your review

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스
Good for the money
This is a pretty nice hotel. Lobby and rooms were updated. The breakfast room was clean and the food was good. Service was also good. My only complaint is about the bedding and towels provided. Both need to be replaced.
2023년 9월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Good Morning valued Guest, We are very pleased that you had a wonderful stay here with us. I'm glad to hear that you enjoyed your breakfast and that our hotel was clean for you. I apologize for the inconvenience with our stayover service, unfortunately we are currently trying to stay environmentally friendly by only changing linens on every third day of your stay, unless requested ahead of time. Thank you for your review!

6/10 - 괜찮아요

Ann

2023년 9월에 2박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Good morning Ann,Thank you for your review of our hotel!

8/10 - 좋아요

TIMOTHY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to fishing grounds
2023년 9월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Hello there Timothy,Thank you for your stay with us! I'm glad our location was good for your fishing trip!

8/10 - 좋아요

Raymond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cedar Point Trip
Check in was fast and easy,pool looked very clean,but we didn’t get a chance to use it. We were just staying because we went to Cedar Point for 2 days. Basically we just slept and showered,we did take advantage of the breakfast out first day and it was pretty good
2023년 9월에 2박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Thank your review Raymond!We appreciate your stay with us and are very glad that you enjoyed our breakfast selection!

6/10 - 괜찮아요

lori

연인과의 여행
Staff was sub par.
2023년 9월에 2박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Hi there Lori, We are deeply sorry for your experience with out staff.

8/10 - 좋아요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Hi there Nancy,Thank you so much for you positive review, we are glad you enjoyed your stay!

8/10 - 좋아요

Penny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would return
Very nice hotel. There was road repair at the time of our stay. Staff was very nice. Located in an odd area but close to the small airport.
2023년 9월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Good Afternoon Penny, We are pleased to hear you had a good stay. Thank you for your positive review.

10/10 - 훌륭해요

DEAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Good Morning Dean,We very much appreciate you taking time to review our hotel. Thank you so much for the positive review.

4/10 - 별로예요

John

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly. Given a room knowing television did not work. After finding out could not get different room. Sold out. Desk clerk told me they have been trying to get television fixed for days. Construction all around hotel never advised of or how to enter property.
2023년 9월에 2박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Hi there John, Thank you for reviewing. I'm glad to hear our staff was friendly. I apologize for the inconvenience of technical issues in your room, we are happy to report that the issue has been resolved.

6/10 - 괜찮아요

Katie

가족 여행
There were stains on the carpets, a clump of hair was in the shower, shower head didn’t work well and the hallway smelled. Didn’t recognize us as multiple repeat customers since 2017.
2023년 9월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Hi there Katie, Thank you for your feedback! We are glad to hear that you have been with us for multiple years, I do apologize that we did not recognize you. We also would like to apologize for the problems that you had in your room.

4/10 - 별로예요

Rebecca

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel room had food crumbs all over the floor and the beds were so hard it was like laying on a piece of wood.
2023년 9월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Hi there Rebecca,Thank you for your feedback, I would like to apologize for the mattresses being uncomfortable for you.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was not great. Toilet and fridge was dirty the curtain had mold on it. The air filters was super dusty. We swam in the pool and the bottom felt super slimy when we got out it must have stirred it up because there was so much slim and algae floating. We left the next morning and everyone had bites on them and we are sick. I would not stay again.
2023년 9월에 1박 숙박함
답변 제공: Tessa 님, 2023년 10월 6일
Good morning valued guest, I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. I've shared your feedback with our team in an effort to increase Quality control to identify our strengths and weaknesses. Thank you for your review.