숙박 시설 정면

솔뱅 가든스 로지, 어센드 호텔 컬렉션 여행 후기

3.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 527개" "
평점 8 - 좋아요. 1003개 이용 후기 중 290개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 105개" "
평점 4 - 별로예요. 1003개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 29개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋았어요! 가든이 이쁘네요
2018년 8월에 1박 숙박함
답변 제공: No 님, 2018년 9월 4일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Room was nice and it was in a quiet area but still within walking distance of alot of the shops. The showers did take a while to warm up but otherwise a nice place.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Darren 님, Clovis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joy

가족 여행
좋아요: 편의 시설/서비스
Had to check in later than expected and everything was ready for us and our late arrival. Thank you!!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Socorro

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it!!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Within walking distance of downtown Solvang. Quiet area and cozy.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Irma

연인과의 여행
Rooms need to be update. A little small.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Erin

2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrived and was cordially received by an attendant in the hotel office. The room was ready before the check-in time which I appreciated because we arrived early to Solvang and it was starting to rain. When I opened the room there was a strong bleach and moldy kind of a smell. It was horrible. My husband and decided to rest but the smell of bleach was so bad, my nose and chest started to hurt. Then my husband started to sneeze uncontrollably. So I went and spoke to the attendant in the office and explained the situation. He was very nice and showed me another room but the bleach stench was atrocious in the second room too. I decided to stay in the first room and just decided to open the windows and went out to have dinner to see if the smell would subside. Came back to the room at about 6:00pm. and realized that the smell was still very prevalent in the entire room. At that point I went back to the hotel office to inform the attendant the smell was unbearable and that I was going to leave the premises. However, the office was closed and left the key in a drop box. I tried contacting the hotel by phone but they had a call service and all they did was take a message. Bottom line I left early. I was there at my check-out time, which was 3pm and left at 6pm, which was about 3 hours later. It is unfortunate that such a charming property on the outside was so uninviting in the inside. The small fridge also.Some furniture looked old and the paint was scraped.

4/10 - 별로예요

Bryan

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함

4/10 - 별로예요

Lonnie

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property with how much it was to stay was not worth it.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Enion

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Linda

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Self check-in after office hours was very convenient!
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Guiselle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

george

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Charming.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Max

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay at this hotel was good. The rooms were nice, had good amenities, and the grounds were nice. Good walking distance to town. Would stay again!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

guadalupe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

??????

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in was on the 13th, number 9. In the evening we found that there is no light in the room, there are only lamps, the general light does not work. The bed and sofa have not been changed since the Danes arrived, it was not possible to sleep. The bed and sofa creak a lot because they did not get enough sleep. Dust is everywhere , near the bed on the bedside table , they haven 't dusted for sure for a month , the chair near the table is broken , there is no electric kettle , they could have bought it , there was only a coffee maker . And we paid 330 dollars for this horror. Such a room doesn't even cost $100. We are very upset!!!

10/10 - 훌륭해요

John

좋아요: 편의 시설/서비스
Easy check in and very pleasant staff. Close to all gift shops.
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Carlos

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

peggy

가족 여행
좋아요: 편의 시설/서비스
I like the gardens in this property , they let me feel so comfortable.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Arcely

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Pejman 님, San Diego

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Colin

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Jessica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pick another hotel.
Room was not ready until almost three hours after check in. Front desk closed 30 minutes earlier than on all posted information, other than the flier included with our key—which we did not have until after the desk closed. Room smelled heavily of cleaning supplies, the floor was still wet and had long black hairs plastered to the tile in the bathroom. There was a gross plunger left outside our door. Even though there was no room above us, it sounded like there were line dancing elephants above our heads all night. We could also hear every creak and squeak from the rooms around us. The place looks very quant in photos, but it’s pretty run down. Advertised cafe on site is also not open. Plus side—walking distance to all things in town, but far enough removed to not deal with crowds of people constantly. Parking on site but very narrow and cramped. Pet friendly, but there is a $45 pet fee, which is not clearly advertised and only in the fine print.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

John

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid
Great location but that’s about it.. We were charged $750 for 3 nights and I would go as far to say it was a rip off. The rooms were small, dated and extremely dusty, both sets of our blinds were broken, squeaky bed, dirty towels, noisy heaters, the parking lot was less than a meter from the door/window meaning you heard every single car that came in and out as well as the people walking around outside. The staff were never at reception when I went to ask for clean towels. I am so disappointed with the stay we had here and frankly feel like we were severely overcharged for the amenities/quality of stay we had.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved how quiet it was and how easy it was to find parking and check in.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Maegan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Valeria

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Naomi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Gerard

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jennifer 님, Grover Beach

좋아요: 청결 상태, 직원 및 서비스
The room was very clean and quiet. No coffee provided for the in room coffee maker.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Alejandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved our stay. Pet friendly (additional cost but reasonable) the room was spacious and clean. Staff was welcoming and helpful. Bed was a little
2023년 12월에 1박 숙박함

8/10 - 좋아요

Fariba

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walking to areas are close
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Judith

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Samantha

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This stay was beyond what I was expecting, for the price and location it’s definitely worth it! I stayed here with my partner and 2 siblings on thanksgiving weekend and there was plenty room for us, easy parking and overall the esthetic was super cute. Not to mention all the shops and bars to Solvang was a quick 5 minute walk. I will definitely stay here again next time I come to this town, thank you to The M for making this a wonderful and memorable stay!
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jeanine

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
It seemed like the place was empty, so im not sure why we were put in the unit on the corner of the main road. We heard every car that went by. Seemed like no insulation and old windows. Heater was terrible and set to blow on you vs the room. Alergies & dry eyes were off the charts. Wall by toilet was peeling, not only discusti g, as its from pee, but also unsure if its safe with lead paint, etc.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Ashita

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
would have liked heat in the room. on site dining would have been nice. friendlier staff would have been nice.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Quiet and wonderful receptionist left key for us. Outstanding!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here
Never again! We spent so much for this room and stay. The room was disgusting, ants everywhere, dust like the room hasn’t been cleaned in years, windex on the glasses that wouldn’t wash off, and a bed that grossed me out. Go elsewhere
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Lucas

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nobody is working here, nobody here to greet us when we checked in at 5pm. The room has minimal shower pressure, the hairdryer doesn’t work at all. We tried to get another room and had to call a number only to be directed to an “after hours” off-site guy who said he would check with someone. They texted back saying no other rooms were available, yet the parking lot is empty. Nobody else is here because it’s a sunday. Plenty of rooms available, just nobody working here. Very disappointed.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jalano

2023년 11월에 1박 숙박함

8/10 - 좋아요

SNEZANA 님, Valencia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Beautiful garden, friendly staff and close to downtown.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Suzanne

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Very serene .. Nice and Comfortable
2023년 11월에 1박 숙박함