리셉션

로드웨이 인 여행 후기

2 out of 5
로드웨이 인
604-B S. Riverside Dr., Espanola, NM

이용 후기

6.2
평점 10 - 훌륭해요. 352개 이용 후기 중 53개" "
평점 8 - 좋아요. 352개 이용 후기 중 93개" "
평점 6 - 괜찮아요. 352개 이용 후기 중 83개" "
평점 4 - 별로예요. 352개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 352개 이용 후기 중 59개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Angel o

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not that great
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Jolynne

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon arrival, no one at front desk but when she got there very nice, room had broken dresser no trash liners, and a washtowel already left in trash bin, needed to be less expensive for the poor place, some wood glue would have fixed the drawer, and dollar tree has trash liners. Too bad they don't give refunds for such a run down place, and 100$ deposit sheesh!!
2024년 3월에 1박 숙박함

4/10 - 별로예요

Jose

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needed a non smoking room and rep told us she would find one for us. They still put us in a smoking room. Had trouble fsleeping because everything smell like cigarettes.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Stephen

별로예요: 청결 상태, 숙박 시설 상태 및 시설
the thinnest walls of a hotel I've ever stayed in, you could hear everything in the rooms next door, the hallways, the laundry room, the front door scraping open, everything. All night long. Do not recommend.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Chinhui

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 9일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

Arsenio

가족 여행
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 17일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 - 괜찮아요

shannon

출장 여행
별로예요: 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 10일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Linda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very dirty the rooms staff very rude
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Issac

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 3일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Leigh

2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 30일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 - 괜찮아요

Marina

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 12월 14일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

James

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wow!
Upon walking in. The floors are very creaky and unstable, almost felt like I was walking on a very hallow floor. Very noisy and loud I could hear people walking up the stairs and all down the hallow hallway. Entering the room it’s very dark and I’m lit. Broken furniture, the dresser is broken, as well as the night stand and refrigerator. Panels on the ac/heater. The bed was a unken in and very uncomfortable felt as if the box spring of the bed was broken. Sink and bathroom looked very old and dingy. The bottles of shampoo looked as if they were reused. I can’t believe I was charged to stay in this room.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Sonia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Beds are horrible, mattresses need to be replaced. Trying to find a way to sleep comfortable and not been able to took sheets off to sleep in the floor and come to find out 1 of our mattress had a huge blood stain, it is the worst I have seen in a hotel. Smell inside the rooms as you arrive is not nice at all, hate to say this but will never stay there or recommend it to anybody.
2023년 11월에 2박 숙박함

4/10 - 별로예요

Robert

연인과의 여행
Room was in disrepair: Two broken lamps. Sockets were out with exposed elect. wire. (Could get shocked) Broken AC grate. Bathroom fan didn't work. Dirty: There was a used sanitary napkin next to the bed.
2023년 10월에 4박 숙박함

8/10 - 좋아요

Paz Belén

단체 여행
좋아요: 직원 및 서비스
Unbeatable price, just to spend the night.
It is a very basic hotel, but for the price you can't ask for more. The hotel staff was very friendly and attentive. I recommend it if you are just passing through, just to spend the night.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

MICHAEL

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
hard to find, rude staff, substandard breakfast, smelly, lack of hot water.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

JOSE

2023년 10월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 11월 8일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Eveling

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible experiance
Horrible experiance i booked a room and when i got there they said they had nothing in their system. They had me waiting for over 2 hours just to get a room. The room was dirty WOULD not recommend to anyone.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Ari

2023년 9월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 9월 30일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Elke

좋아요: 청결 상태, 직원 및 서비스
I didn’t like that I had to carry my things upstairs
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Robin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I was kinda disappointed. The trash can had no bags. No coffee pot. One soap bar and only shampoo no conditioner. The employees were loud all night.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Pam

2023년 9월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 10월 17일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 - 별로예요

Rosie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very disappointed with the location, breakfast offerings, no refrigerator in my room when my other relatives had one. The fire door was left propped open and actually didn't close properly. No elevator for access to upper level rooms, no ice bucket, had to make several trips to get cups of ice.
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

José

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ugly
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Ishmael

별로예요: 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 8월 29일
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 - 괜찮아요

PIERRIG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hôtel vieillot. Petit déjeuner minimaliste
2023년 8월에 1박 숙박함

4/10 - 별로예요

Larry

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff not good
2023년 8월에 1박 숙박함

4/10 - 별로예요

Randall

별로예요: 편의 시설/서비스
Lame excuse of a breakfast. Poor state of repairs. Very old furnishings. No coffee in room. Just the lowest denominator of basics.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Lary

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel was clean, but is in dire need of refurbishment. Did not feel like the area was safe. They have to keep entry doors locked. Staff was friendly and helpful. Would not stay at a Rodeway Inn again. Need better signage. Bed Linens were mended.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Mark

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Facility appeared to have run in disrepair. No security at either the front or back doors. Transients walking through the facility and hanging around. Phone didn’t work and the cops were called out to the property. Overall the room was not clean, facility filthy, and unsafe. I checked out the next day out of a planned four nights.
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 직원 및 서비스
For the price...
For the price it is a good stopover or if on a budget it is centrally located to some great tourist sites in every direction.
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

jose

별로예요: 숙박 시설 상태 및 시설
Not the best place
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

eduard

2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 20일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 18일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

2/10 - 너무 별로예요

Natalia

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HORRIBLE!
This was not a good evesperience. The hotel is REALLY filthy... I did not want to stay in my room and decided to leave - they charged me full price for the entire stay
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Rebecca

연인과의 여행, 출장 여행
There were only two towels in room for 2 people staying for 2 days no plastic in trash can no laundry bag air conditioner not working properly parking lot in front only for small cars torn carpet breakfast was a farce and on and on will not be staying there and not recommending it
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Alessandro

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decisamente il peggior hotel americano dove abbia mai messo piede. All'arrivo (mezzanotte e mezzo ora locale, distrutto dal jet lag), non riuscivano a farmi il check-in perché non avevo una ID Card americana: ho dovuto insistere e ricordare che avevo già pagato il soggiorno per riuscire a farmi dare, dopo 15 minuti, la chiave... Poi, mi viene detto che per i 5 giorni del mio soggiorno non verrà assolutamente fatto nulla in camera: passi per gli asciugamani, il cui cambio quotidiano è un'offesa al cambiamento climatico: ma non passare nemmeno l'aspirapolvere sulla moquette, né dare il cencio in bagno, lo riterrei il minimo per garantire una parvenza di igiene. In stanza mancava l'asciugacapelli, chee sono stato costretto a comprare perché loro, ovviamente, non lo avevano. Infine, la "colazione": solo tè e caffé delle peggiori marche, con muffin e cereali. Nessun succo, nessun salato, niente di niente. E meno male che era venduto come "breakfast included"... Da evitare!!!
2023년 6월에 5박 숙박함

8/10 - 좋아요

Bo

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 4일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

2/10 - 너무 별로예요

Jeuly

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
xirzrzixtxx
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Luis

2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 7월 20일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean Quiet Very Affordable
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Gerald

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The night person told me. The back door is hard to manage you have to pull on it to open. Next morning i pull on it to open. The day man yells at me says dont pull on that. You must go around. I told him not to yell at me, I was told. I dont care what you were told. Still yelling. Ruined my morning. Retraining may be in order.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Lawrence

2023년 6월에 3박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 13일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Larry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 13일
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 - 괜찮아요

Anna

가족 여행
좋아요: 직원 및 서비스
This is a good budget friendly place. Our room was a smoking room, so the smell wasn’t great. It’s pretty dated and run down. In a pinch, it worked.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

maricela

2023년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 22일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

4/10 - 별로예요

Laura

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 1일
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 - 별로예요

Mario

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The window was broken do bugs could come in especially a draft. I had bath mats as my towels. And front desk was trying to come in my room while i was in there. No knock just putting key in. I saw her threw peep hole. Very uncomfortable and weird experience.
2023년 5월에 3박 숙박함

4/10 - 별로예요

Olivia

별로예요: 숙박 시설 상태 및 시설
Not worth the money
The room was in pretty bad condition. It took a long time to get hot water, the bathroom fan was broken, the dresser was broken. Our key card had to be reprogramed every time we used it. Everything was outdated. The “continental breakfast” was coffee, oatmeal packets, and stale muffins.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Meredith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2023년 6월 6일
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team