The hotel was clean but rooms are small and ceilings are low. If you are tall, there's every chance that you can bang up your head, especially in the bathroom and the jacuzzi area. My boyfriend had to sit on the toilet as the ceiling was slanted.
No one cleaned our room the first day of our stay. After that we got service every day and the room was sparkling clean.
They changed the water in the jacuzzi once and forgot to close it. At one o'clock in the morning it overflowed and went down the marble stairs. We had to call the reception to fix it.
Breakfast is basic. It consists of two boiled or fried eggs, some yoghurt, two apples, some bread, butter, jam and two croissants. They also gave us some juice from a cartoon box and weak filtered coffee. It looks like they don't have an espresso machine. There isn't a restaurant in the hotel either , only a small kitchen for the staff where they prepare your breakfast. They buy everything the previous day and bring it on a tray to your room the next morning. Only the eggs are freshly made. We had to ask for fresh milk as we were given UHT milk pots. Breakfast was late 15 min the first morning.
The receiption desk is open from 8am till 8 pm. After that there's a phone you can call in case of emergency. The guy at the reception was very friendly and helpful but lacked experience and training. The senior female receptionist - hotel manager had an attitude. When we were leaving she even didn't bother to ask us how our stay was