Overall, I wouldn't recommend staying at this hotel. I will cover the good and the bad below with our experience.
Pros:
Great views - really high up, so can see a lot!
Good breakfast - cooked each day! (note: it is limited hours and may or may not be ready when you request it as we ask for it by 8:15, and it was not ready until 8:30)
The staff was overall very kind.
The rooms were clean.
Cons:
We didn't have hot water for our stay. Told the staff on the day we arrived, then again the next day, as well as the following day. They said they ordered a part, but I am skeptical as their team knew how to fix it. They also tried to tell us upon checkout that if we had told them day 1 we could have changed rooms - which we did. The hotel was not full either. Did give a small discount back due to issue, but honestly unacceptable for a 4* hotel. Apologies only go so far without hot water.
The hotel is hard to find. There are not additional signs other than the entrance sign. We called 3 times with no answer. No one was at the desk when we arrived, and had to find someone to help to check-in. They staff with a few people doing multiple jobs.
The bedroom was a loft with wooden stairs and a low ceiling. Not necessarily an issue, but be aware if you are tall (I could only stand in the middle at 5'7".
Lastly, the door to the shower did not close resulting in a very wet bathroom with each cold shower. Again, not a huge issue, but something that could easily be fixed.