Honeymoon Suite, Pool, Caldera View | 테라스/파티오

산토리니 시크릿 스위트 & 스파 여행 후기

5 out of 5
산토리니 시크릿 스위트 & 스파
Oia, Santorini, Aegean Islands

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 92개 이용 후기 중 82개" "
평점 8 - 좋아요. 92개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 92개 이용 후기 중 2개" "
평점 4 - 별로예요. 92개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 92개 이용 후기 중 0개" "

10/10

청결 상태

10/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋음
직원들 항상 친절하고 위치는 이아마을에사 최고라고 할 수 있어요. 이아마을이 워낙 작지만 관광지쪽은 붐비는데 호텔은 그 관광지를 일 분이면 걸어갈 수 있으면서고 무척 조용해서 맘에 들었어요. 방은 쾌적하고 시원했어요. 럭셔리하지는 않지만 아늑하거 산뜻해요. 침구, 샤워시설 모두 만족합니다. 방에서 보는 뷰도 좋고 수영장 뷰도 좋아요! 수영장은 좀 작아서 수영이라기보다 헤엄 정도 칠 수 있어요.
2019년 9월에 1박 숙박함
답변 제공: Marketing 님, 2019년 9월 23일
Dear Guest, Thank you for your review and for choosing Santorini Secret Suites & Spa on your recent stay in Oia. We are glad to read that you had a nice experience and you enjoyed the location, room, infinity pool, the amazing infinity pool as well as our Team's efforts to make your stay memorable. Kindly note that we will share your words with the entire Secret Team. Hope to have the pleasure of seeing you again in the near future. Warm regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

Darae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome Amazing hotel !
정말 최고였습니다!! 신혼여행으로 산토리니에 갔는데 이만한 호텔이 있나 싶어요!’ 처음에 이아 반대편 평 좋은 호텔로 갔으나 별로였어요.. 이박인데 일박만 하고 나왔죠. 그래서 선택한 시크릿 호텔은 최고고 역시나 신혼여행은 이런 호텔 묵어야 하는구나 싶었어요!! 알렉스랑 안니 두명이 너무 친절하고 호텔 있는동안 필요한 예약도 다 잡아주고 너무 좋았습니다!! 1박 후 운좋게 사장님 알렉스를 만나서 시크릿 호텔 레전드 에서 2박 트라몬토2박 총 4박은 20% 싼 가격에 묵었습니다!’ 시설 최고 직원 친절 최고 !! 빼놓을게 없습니다. 시크릿 호텔은 4개 같이 운영되구요 시크릿 리조트 = 시크릿 호텔 = 레전드 = 트라몬토 다 같은 집입니다 ㅎ 주차도 무료 조식도 무료!! 신행 호텔 추천 꽝 꽝
2019년 5월에 1박 숙박함
답변 제공: Marketing 님, 2019년 6월 5일
Dear Darae, Thank you for your review and for choosing Santorini Secret Suites & Spa on your recent stay in Oia. We are pleased to read that you had a nice experience and you enjoyed your stay in our hotel as well as you appreciate our Team's efforts to make your stay memorable. Please note that we will share your words with the entire Secret Team and especially with Alex & Annie. Hope to have the pleasure of seeing you again in the future. Warm Regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

Chee Woe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staffs are very nice. Room is very clean and spacious. And… of cause the unbeatable caldera view! Location is very convenient too, just beside the Main Street and also the pick up point, can easily access to all the attractions. Highly recommend!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was breathtaking Very relaxing
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Angelina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Santorini Secret was an absolute dream and extremely luxurious. We were able to set up transportation through the hotel for pick up and drop off at the airport. The staff were so friendly and helpful. The hotel was in an amazing location with all the shops and restaurants close by. They had all the amenities we could ever hope for. The room was beautiful and very clean! We have been and will be recommending this resort to everyone we know. And we cannot wait to return.
2023년 10월에 2박 숙박함
답변 제공: Santorini Secret Suites & Spa team 님, 2023년 11월 6일
Dear Angelina,First and foremost we would like to thank you for choosing Santorini Secret Suites & Spa for your stay. Our team is happy to note that you enjoyed your comfortable room, polite staff and accessible location. We hope to have the chance to welcome you back at Santorini Secret Suites & Spa in the nearest future.Best Regards,

10/10 - 훌륭해요

kelly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love love loved the remarkable service and the location was unbeatable. We will be back!
2023년 10월에 3박 숙박함
답변 제공: Santorini Secret Suites & Spa team 님, 2023년 11월 6일
Dear Kelly,We are delighted that you generally enjoyed your stay and appreciate you taking the time to let us know. We hope, that we get the opportunity to welcome you back to our hotel very soon.Best regards,

8/10 - 좋아요

Mohammad

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Pooja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing hotel The best I would recommend in Oia
2023년 10월에 1박 숙박함
답변 제공: Santorini Secret Suites & Spa Team 님, 2023년 10월 10일
Dear Pooja,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Santorini Secret Suites & Spa.Best Regards,

10/10 - 훌륭해요

Erick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Genial
Genial... excelente atención y ubicación
2023년 10월에 2박 숙박함
답변 제공: Santorini Secret Suites & Spa Team 님, 2023년 10월 10일
Dear Erick,We appreciate you sharing your experience so that we can improve moving forward. It's always pleasing to read positive comments about us. We are looking forward to welcoming you back again and we hope your next stay at Santorini Secret Suites & Spa will be a pleasant journey. Best regards,

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

4/10 - 별로예요

Matthew W.

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Our room was the nicest room they offer, but had zero privacy at our private pool. The hotel has signs posted saying the walkways are for hotel guest only, but it's not enforced whatsoever and hundreds of tourists from cruises and Instagrammers would do photo shoots right next to our pool and it was terrible. We complained numerous times, but the hotel doesn't care or do anything. It's ridiculous to call this a 5-Star Hotel when privacy is not respected for a room you are paying $1,500 per night.
2023년 8월에 4박 숙박함
답변 제공: Santorini Secret Suites & Spa Team 님, 2023년 8월 14일
Dear Matthew W.Thank you for sharing your feedback for your stay at Santorini Secret Suites & Spa. Your comments will be shared with our team to ensure similar incidents could be avoided in the future.Unfortunately, when it comes in privacy, it is hard to be achieved, specialy on Caldera, due to its peculiar landscape. Hope we'll have the chance to welcome you back in the near future. Best regards,

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place had a gorgeous view of the Aegean, very helpful and attentive staff, and a great bar and restaurant. I highly recommend it.
2023년 6월에 2박 숙박함
답변 제공: Santorini Secret Suites & Spa Team 님, 2023년 7월 7일
Dear David,Thank you for sharing your feedback with us.We could not be happier to know that your stay with us was everything you had hoped for and that we managed to live up to all your needs and expectations in all aspects.We hope to welcome you back to the hotel in the near future.Best regards,

10/10 - 훌륭해요

Marilena Camelia

2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Natasha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this hotel. Everything was excellent in early May! Although the weather was nuts, the hotel and service made our stay in greece perfect!!
2023년 5월에 2박 숙박함
답변 제공: Santorini Secret Suites & Spa Team 님, 2023년 5월 24일
Dear Natasha,Thank you for your positive comments.We were glad to hear that you enjoyed your stay with us here at Santorini Secret Suites & Spa! Look forward to welcoming you back in the near future.Kind regards,

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
La mejor opción en Santorini
Lugar increíble. La vista perfecta y lo que se espera de Santorini tal como ves las fotos y videos de la isla. Atención y servicio Perfecto. Habitaciones impecables
2023년 4월에 1박 숙박함
답변 제공: Santorini Secret Suites & Spa Team 님, 2023년 5월 24일
Dear Jose,We appreciate that you have taken the time to write a review for Santorini Secret Suites & Spa. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,

10/10 - 훌륭해요

Haley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the most amazing place I have ever stayed in my life. I have never seen such a breathtaking view. All of the food and service was above and beyond. I will be recommending this hotel to everyone I know. Incredible!
2023년 4월에 4박 숙박함
답변 제공: Santorini Secret Suites & Spa Team 님, 2023년 5월 24일
Dear Haley,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are pleased that you enjoyed your time with us and we were able to live up to your expectations.We look forward to welcoming you back again very soon. Best regards,

10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Maribelisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service and attention to the guests. Awesome views from all the rooms.
2022년 10월에 4박 숙박함

6/10 - 괜찮아요

Francoise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Paying for the view This property capitalizes on its location. The rooms are generously proportioned but the furniture is IKEA quality and an expensive suite has a shower kit. Amenities are basic. Breakfast is served in your room and while the menu offers many options the quality of the food is average at best. The staff are very friendly. Note that depending on the location of your room, and this applies to all properties in the cliff side stairs are a consideration. It’s an average property with a luxury price point.
2022년 10월에 4박 숙박함

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was absolutely beautiful. The view was incredible, and the staff was wonderful!
2022년 9월에 2박 숙박함
답변 제공: Santorini Secret Suites & Spa Team 님, 2022년 9월 19일
Dear Jessica, Thank you for choosing Santorini Secret Suites & Spa for your accommodation. We are glad to hear that you enjoyed your stay and more specifically the magnificent view and our polite staff. Our Team would like to express our gratitude and we look forward to welcoming you back at Santorini Secret Suites & Spa. Warmest Regards, Santorini Secret Suites & Spa Team

10/10 - 훌륭해요

iva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay will definitely come back!
It’s way very nice! Amazing views amazing staff!!! Very good and nice people are the reception ready to help you 24/7! The massage and especially Maria is the lady for everyone!!!!! Highly recommend
2022년 8월에 4박 숙박함
답변 제공: Santorini Secret Suites & Spa Team 님, 2022년 8월 16일
Dear iva, Thank you very much for your lovely review. We are very glad to receive your compliments about the reception, staff and view. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Warmest Regards, Santorini Secret Suites & Spa Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Natalie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The views and location are amazing . The customer service was 10/10 all the staff was so friendly, attentive, and helpful this hotel is amazing worth the money .
2022년 7월에 2박 숙박함
답변 제공: Santorini Secret Suites & Spa Team 님, 2022년 7월 25일
Dear Natalie, Thank you very much for your kind rating. We are very glad to receive your compliments about hotel, staff, location and view. We hope to have the chance to welcome you back at Santorini Secret Suites & Spa in the nearest future. Best Regards, Santorini Secret Suites & Spa Team

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2022년 7월에 2박 숙박함
답변 제공: Santorini Secret Suites & Spa Team 님, 2022년 7월 21일
Dear Andrew, Thank you for your great review! We are really happy that all was great during your stay and our team will be looking forward to welcome you back soon at Santorini Secret Suites & Spa. Warm regards, Santorini Secret Suites & Spa Team

10/10 - 훌륭해요

Christopher

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Santorini Secret is the Best!!
This place is off the chain awesome! Beautiful views, comfy rooms, excellent service, top notch food, bar and pools. The Santorini Secret property was immaculate, and exceeded our expectations in every way.
2022년 6월에 3박 숙박함
답변 제공: Santorini Secret Suites & Spa Team 님, 2022년 6월 23일
Dear Christopher, Let us thank you for choosing Santorini Secret Suites & Spa for your stay and we are glad we were able to meet your expectations. We are proud to know that you enjoyed our unique location, our service, food and spacious room. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Best Regards, Santorini Secret Suites & Spa Team

10/10 - 훌륭해요

Seigo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. I wanna stay again
2022년 4월에 2박 숙박함
답변 제공: Marketing 님, 2022년 4월 19일
Dear Seigo, Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Santorini Secret Suites & Spa. With best regards, Santorini Secret Suites & Spa Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice stay in beautiful Oia
Excellent location just off the Main Street in Oia with beautiful views and lovely staff. The room was very comfortable and nicely clean, although the hot tub was a little disappointing vs some of the other pool/hot tub options in other accommodation nearby.
2021년 8월에 2박 숙박함
답변 제공: Marketing 님, 2021년 9월 2일
Dear Ethan, Thank you very much for choosing Santorini Secret Suites & Spa for your stay in Oia. We are proud that your comfortable room, accessible location, beautiful view and friendly staff contributed to your positive experience. We would love to welcome you back in the nearest future. With Kind Regards, Santorini Secret Suites & Spa Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing experience! Amazing customer service! Wow! I would go again in a heartbeat!
2021년 7월에 2박 숙박함
답변 제공: Marketing 님, 2021년 8월 11일
Dear Guest, We noted with pleasure the positive rating you have posted on your Santorini Secret Suites & Spa experience. And look forward to welcoming you back. With best regards, Santorini Secret Suites & Spa Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The BEST HOTEL EVER!!!!
2021년 7월에 1박 숙박함
답변 제공: Marketing 님, 2021년 7월 27일
Dear Guest, Thank you for choosing to visit Santorini Secret Suites & Spa. We have well noted and appreciated your lovely rating! Do look forward to welcoming you back soon. With best regards, Santorini Secret Suites & Spa Team

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best hotel in Santorini, Oia! We love everything about the hotel- friendly staff, great food, the coctails by the pool were amazing. Thank you Alex for the great Secret Key coctails ! Top property!!! HIGHLY RECOMMENDED!
2021년 6월에 5박 숙박함
답변 제공: Marketing 님, 2021년 7월 12일
Dear Guest, First and foremost we would like to thank you for choosing Santorini Secret Suites & Spa for your stay. We are proud that our pool, excellent food and supportive staff contributed to your positive experience. We would love to welcome you back in the nearest future. With Best Regards, Santorini Secret Suites & Spa Team

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super Lage und Service
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr freundlicher prompter Service
2021년 6월에 2박 숙박함
답변 제공: Marketing 님, 2021년 6월 22일
Dear Guest, Thank you for your review and for choosing Santorini Secret Suites & Spa on your recent stay in Oia. We are glad to read that you had a nice experience and you enjoyed our team's efforts to make your stay memorable. Hope to have the pleasure of seeing you again in the near future. Warm Regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: Marketing 님, 2021년 6월 15일
Dear Mohamed, We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Santorini Secret Suites & Spa. Hope to have more opportunities in future to welcome you back. Kind regards, Secret Hotels

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay
Amazing place, views, food and general service, a perfect choice if you want to stay in one of the best hotels in Oia. Because of Covid restrictions we were delayed and came a day later than booked and expected. We booked the Secret Suites & Spa trough this webpage, why the hotel didn't want to compensate the lost night, didn't want to offer the lost night as an extra night either, which of cause isn't optimal service, it has some limits when they have to pay provision to agents websites also.
2020년 10월에 3박 숙박함
답변 제공: Marketing 님, 2020년 10월 20일
Dear Guest, Thank you for your review and for taking the time to share it with us. We are pleased to read that you had a wonderful experience and you enjoyed the amazing location, the great views, the delicious food as well as our Team's efforts to make your stay memorable. Hope to have the pleasure of welcoming you again in the near future. Warm regards, Santorini Secret Suites & Spa

8/10 - 좋아요

Norbert 님, Bozen Südtirol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Personal war hervoragend die preise zu hoch das Frühstück könnte abwechslungreichersein
2020년 7월에 7박 숙박함
답변 제공: Marketing 님, 2020년 8월 3일
Dear Norbert, Thank you for your review and for taking the time to share it with us. We are very happy to read that you had a nice experience and you enjoyed our Team's efforts to make your stay safe and memorable. On the other hand, kindly note that we are taking into serious consideration all guests' comments to improve our services continuously. Kindly note that we will share your words with the entire Secret Team. Hope to have the pleasure of seeing you again in the near future, Warm Regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

TALITA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Marketing 님, 2019년 12월 6일
Dear Talita, Thank you for the excellent rating. We really appreciate the support. Hope to have the pleasure of seeing you again in the future. Warm regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

Ray 님, Vancouver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
helpful staff, beautiful scenery, amazing breakfast
2019년 9월에 2박 숙박함
답변 제공: Marketing 님, 2019년 9월 27일
Dear Ray, Thank you for your review and for choosing Santorini Secret Suites & Spa on your recent stay in Oia. We are pleased to read that you had a nice experience and you enjoyed the incredible views of the Caldera, our breakfast as well as our Team's efforts to make your stay memorable. We hope to have the pleasure of seeing you again in the near future. Warm regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Definitely stay at Santorini Secret Suites.
From meeting us in the parking lot of the hotel until we checked out and got in the van to leave, the staff at Santorini secret Suites was amazingly accommodating and took care of every tiny aspect of our stay. They greeted us with complimentary cocktails and walked us around the resort. The concierge booked us dinner reservations, scuba reservations, car transports around the island, spa reservations, etc. The room was clean and super comfortable along with the deck and private pool. Each day you can pick your choice of breakfast and time for delivery and they bring and setit up on your balcony for you in the morning. Phenomenal way to start each beautiful day there. All staff always had a smile and you could ask anyone to help you with anything. Vagos at the bar was maybe my favorite and made the best cocktails I had in Greece.Additionally, the hotel is located right below the main walkway in Oia across from some great restaurants. Just make sure you do your leg workouts before going because the stairs at any of the resorts there are killer on the thighs. Enjoy!
View from our balcony
View of our room
Two drinks from the hotel bar
View of private pool
2019년 9월에 5박 숙박함
답변 제공: Marketing 님, 2019년 9월 19일
Dear Michael, Thank you for your wonderful review and for choosing Santorini Secret Suites & Spa on your recent stay in Oia. We are pleased to read that you had a pleasant experience and you enjoyed our welcome cocktails, the rooms, breakfast as well as our Team's efforts to make your stay memorable. Kindly note that we will share your words with the entire Team and especially with Vagos. Hope to have the pleasure of seeing you again in the near future. Warm regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 2박 숙박함
답변 제공: Marketing Department 님, 2019년 9월 2일
Dear Guest, Thank you for your 5-star review and for taking the time to share it with us. We are glad to read that you had a nice experience and hope to have the pleasure of seeing you again in the near future. Warm Regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

Fan 님, Santorini

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awsome place to stay with nice view. Friendly staff with great hospitality. Highly recommend it!
2019년 8월에 3박 숙박함
답변 제공: Marketing Department 님, 2019년 9월 2일
Dear Fan, Thank you for your 5-star review and for taking the time to share it with us. We are glad to read that you had a nice experience and you enjoyed the location, amazing views, as well as our team's efforts to make your stay memorable. Hope to have the pleasure of seeing you again in the near future. Warm Regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

Dave 님, Singapore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great to stay at this exclusive place with a fabulous sightseeing and service. Strongly recommended!
2019년 8월에 1박 숙박함
답변 제공: Marketing 님, 2019년 8월 19일
Dear Dave, Thank you for your review and for choosing Santorini Secret Suites & Spa on your recent stay in Oia. We are excited to read that you had a nice experience and you enjoyed the sightseeings and our services. Hope to have the pleasure of seeing you again in the near future. Warm Regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wow heaven is a place on earth! The most heavenly relaxing resort! Views cannot be beat. Staff is super accommodating and helpful- we had a flight issue (United sucks!) and missed a night. They were willing to move our one night to the end of the trip so we didn’t lose anything. They made us lots of reservations for activities and always seemed to have spots available at hard to book times! Really amazing trip
2019년 7월에 5박 숙박함
답변 제공: Marketing 님, 2019년 7월 29일
Dear Guest, Thank you for your wonderful review and for choosing Santorini Secret Suites & Spa on your recent stay in Oia. We are pleased to read that you had a nice experience and you enjoyed the location, the hotel as well as our Team's efforts to make your stay memorable. Hope to have the pleasure of seeing you again in the future. Warm regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect from start to finish but the staff here are exceptional, they are what make this hotel special... there is also the perfect location, excellent food and stunning backdrop. We loved every minute!
2019년 6월에 5박 숙박함
답변 제공: Marketing 님, 2019년 7월 8일
Dear Guest, Thank you for your 5-star review and for taking the time to share it with us. We are glad to read that you had a nice experience and you enjoyed the hotel, location, food as well as the amazing Caldera Views. We hope to have the pleasure of seeing you again in the near future. Warm Regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was perfect! The view was gorgeous. You are facing the water.
2019년 6월에 3박 숙박함
답변 제공: Marketing 님, 2019년 6월 25일
Dear Guest, Thank you for your 5-star review and for taking the time to share it with us. We are glad to read that you had a nice experience and you enjoyed the location. Hope to have the pleasure of seeing you again in the near future. Warm regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel in Oia with beautiful views!
Santorini Secret Suites is a gorgeous cliffside luxury hotel in Oia! We loved our spacious room and seaview terrace with heated hot tub. Breakfast is ordered the day before and brought to your terrace in the morning. Breakfast was outstanding. The heated infinity pool is lovely. Be careful not to slip on the wet marble when you get out of the pool! This hotel is on the quiet end of the promenade so the location is perfect. The staff was friendly, welcoming, and helpful!
2019년 5월에 3박 숙박함
답변 제공: Marketing 님, 2019년 5월 27일
Dear Guest, Thanks for leaving us such a nice review and for choosing Santorini Secret Suites & Spa on your recent stay in Oia. We are pleased to read that you had a very nice experience and you loved our hotel; the facilities; the services as well as our Team's efforts to make your stay unforgettable. Please note that we will share your comments with the entire Secret Team. Hope to have the pleasure of welcoming you again in the future. Warm Regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 2박 숙박함
답변 제공: Marketing 님, 2019년 5월 8일
Dear Guest, Thank you for your 5-Star review and for taking the time to share it with us. Hope to have the pleasure of seeing you again in the near future. Warm Regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

Mitchel 님, Willemstad, Curacao

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have absolutely nothing negative to say about the hotel! It was exactly as described and the staff was extraordinary and made us feel right at home!
2019년 5월에 3박 숙박함
답변 제공: Marketing 님, 2019년 5월 8일
Dear Mitchel, Thank you for your 5-Star review and for taking the time to share it with us. We are excited to read that you had a very nice experience and you appreciated our Team's efforts to make your stay unforgettable. Hope to have the pleasure of seeing you again in the near future. Warm Regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 4월에 3박 숙박함
답변 제공: Marketing 님, 2019년 5월 2일
Dear Guest, Thank your 5-star review and for taking the time to share it with us. Hope to have the pleasure of seeing you again in the future. Warm Regards, Santorini Secret Suites & Spa

10/10 - 훌륭해요

stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Greece
Staff was hand down best ever.
2019년 4월에 3박 숙박함
답변 제공: Marketing 님, 2019년 4월 11일
Dear Stephen, Thank you for your wonderful review and for taking the time to share it with us. We are pleased to read that you had a nice experience and you enjoyed your stay with us as well as our staff's efforts to make your stay memorable. Hope to have the pleasure of seeing you again in the future. Warm regards, Secret Hotels

6/10 - 괜찮아요

Yun lung

좋아요: 청결 상태, 객실의 편안함
Beautiful hotel but ....
The Santorini private hotel is a beautiful and convenient hotel located at the heart of OIA. The concierge is excellent. They’re polite and diligent by helping us out by picking up and delivering several heavy luggages all the way Up and Down the stairs. However, there are some female front desk officers behaving rude to us which is quite disappointed. After all, we may go back to Santorini because of the great view of the Mediterranean sea but might choose another hotel because of those 2 girls.
2018년 9월에 4박 숙박함
답변 제공: Marketing 님, 2018년 10월 11일
Dear Mr. Yun Lung, Thank you for your review and for taking the time to share it with us. Please note that your memorable stay is our highest aim that is why we are always trying our utmost to please each and every guest. Therefore, we are surprised with your comments regarding our team’s attitude as this is the first time that we are taking this kind of feedback from a guest. As per your correspondence with our Colleague regarding the situation that you described, we consider it that is far from someone to become rude. You inquired regarding island tours and we were more than happy to do it immediately. In the afternoon, when it was time for us to organize & schedule the transfers for the next day, we felt obliged to ask you if you had made up your mind about the tour in order to have a car at your disposal. When you turned down the idea of the tour, our Colleague politely thanked you for your time and answer and hanged up the phone. Please note that we are very proud of our team which works tirelessly in order to ensure that we deliver the best experiences for our guests. Although we are taking into a serious consideration all guests’ comments we find it inconceivable and impossible for a member of our team to become rude to one of our guests. Once more we would like to thank you for choosing Santorini Secret Suites & Spa on your recent stay in Oia. Kind Regards, Santorini Secret Suites & Spa