2 개의 야외 수영장
예약 가능 여부 확인

세인트 레지스 산야 얄롱 베이 리조트 여행 후기

5 out of 5
세인트 레지스 산야 얄롱 베이 리조트
Yalong Bay National Resort District, Yalong Bay, Sanya, Hainan

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 63개 이용 후기 중 41개" "
평점 8 - 좋아요. 63개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 63개 이용 후기 중 3개" "
평점 4 - 별로예요. 63개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 63개 이용 후기 중 1개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

YOONSUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: seven 님, 2023년 11월 23일
Dear guest, Thank you very much for taking the time to share your stay experience. We are very glad to have your satisfaction and affirmation of the hotel service. Your satisfaction and trust is the greatest encouragement to us.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 3박 숙박함
답변 제공: Grace 님, 2022년 7월 21일
Dear Guest, In the name of all our hosts, I thank you very much for having selected The St. Regis Sanya Yalong Bay Resort as your destination upon your travel to Hainan island. It was an utmost pleasure having been at your service. We even more appreciate that you have taken some of your precious time to share your impressions with us. We pride ourselves to offer the best service in the legacy of our legendary founder, J.J. Astor IV; yet it seems we have failed in many of the areas for which I sincerely apologize. This is not what our guests expect from a St. Regis and we also strive for a better service and facility quality as you have described. I have shared your comments with the respective leaders and I assure that I will not rest until we have bettered ourselves in all areas. I do hope you will want to return so we can show you that actually we can offer a better service. Dear Guest, once again I express my utmost regret and invite you to contact me any time should you feel I can be of assistance. We look forward welcoming you back very soon again at The St. Regis Sanya Yalong Bay Resort.

10/10 - 훌륭해요

HYUNSOO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이번 하이난 세인트레지스 산야는 모든 면에서 아주 만족스러운 여행이었습니다^^
2021년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice facility and great hospitality. But very far away from major viewpoints and downtown area. Might want to reconsider if convinience is valued.
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

JEONG SEOB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 호캉스
하이난 여행중 최고의 경험이었습니다 하지만 욕조 물 안빠지는건 문제였습니다
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So good!
The staff were very kind and considerate, meal was so good. The rooms were so clean and have a fantastic view. Hope to visit again.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

DI

좋아요: 청결 상태, 직원 및 서비스
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 4박 숙박함

10/10 - 훌륭해요

iain jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The service was excellent and the team were incredibly helpful and always followed up. Gardens and landscaping amazing and heated pool area a real bonus. Beach area needed to be cleaned as plastic bottles, garbage and construction waste dotted along the front of the hotel beach area.
2021년 12월에 5박 숙박함
답변 제공: Grace 님, 2022년 1월 12일
Thank you very much for your stay and comments.We are very honored to receive your thoughtful comments. We are very glad that you have recognized the hotel environment, swimming pool, and facilities of the hotel. Your affirmation is the biggest encouragement to us! we will pay close attention to and listen to every guest, to improve the hotel facilities and service, please be assured that we will do our best to improve your deficiency are pointed out.Thank you again for your stay and support. We look forward to seeing you again.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was OK. Service, at a 5-start level, was lacking. Only one staff - Cedric - went out of his way to be of service. Not sure I’d spend the money again.
2021년 7월에 4박 숙박함

10/10 - 훌륭해요

Kathryn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice stay; great spa. Blah food
The hotel was lovely. The room was spacious with comfortable beds and was in great shape. The pools were nice and surprisingly uncrowded for the size of the resort and the number of guests we saw. The family/shaded pool does need a little TLC (missing tiles, some overgrown areas), but it did not take away from an overall pleasing poolside experience. The staff were courteous and prompt to help, but not all spoke English. With phone translation and basic Chinese it all worked well. The spa was incredible and we went twice during our four night stay. The least impressive aspect of the stay was the food. Overall it was quite overpriced for the quality received. I know that hotels have high food prices and I expected it, but then I also expect commensurate quality. This did not really happen and we ordered takeout once we knew we could do that instead. The beachside buffet and the breakfast were the exception to this; both were lovely. Overall we had a great time and would stay again.
2021년 6월에 4박 숙박함

10/10 - 훌륭해요

Sid Ahmed Islam

2021년 2월에 2박 숙박함

10/10 - 훌륭해요

Bruce Allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very enjoyable
2020년 11월에 4박 숙박함

8/10 - 좋아요

jing

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 2박 숙박함

10/10 - 훌륭해요

Nan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The whole room area is excellent and balcony view is very enjoy
2020년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
a nice trip
Very nice hotel and fantastic experience.Thanks very much
2020년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice
酒店服务态度非常好，很喜欢！
2020년 8월에 1박 숙박함

6/10 - 괜찮아요

Rikard

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2020년 7월에 2박 숙박함

10/10 - 훌륭해요

Peiyu

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
Very nice hotel,and very good service.
2020년 5월에 2박 숙박함
답변 제공: seven 님, 2023년 11월 23일
Dear guest, Thank you very much for taking the time to share your stay experience. We are very glad to have your satisfaction and affirmation of the hotel service. Your satisfaction and trust is the greatest encouragement to us.

10/10 - 훌륭해요

Gianni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Down by the Bay
Spent three nights here to take in Yalong Bay. Resort is quite well appointed and it turns out we had some luck as the central pool was just reopened from a refurbishment as we arrived. The pool in question didn’t feel overcrowded even if the attached bar was treated as something of an afterthought. Breakfast was good if a little hectic at peak hours. Did western food at the Driftwood restaurant for a couple nights, and found it quite well executed comparatively. Went with the Oceanview balcony room which turned out to be a better option than the ground poolside one we had considered. Overall quite a nice little getaway!
2019년 11월에 3박 숙박함

8/10 - 좋아요

Endre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 7박 숙박함

8/10 - 좋아요

Miu ling

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
But a bit noisy during at night . So can’t sleep well during my stay. A bit disappointed.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 4월에 3박 숙박함

8/10 - 좋아요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
環境寧靜，三亞旅客唔多嘅酒店首選！
Check in嘅時候俾職員水左去upgrade villa, 話住2晚有好多特別服務，臨場加左5千幾人仔，除返開差不多6千蚊一晚嘅Villa住宿有乜服務？包車送去機場一次，洗衫唔使錢，地方大左，有私人管家24小時服務，有免費2位戲院睇戲，有私人食飯地方，除此之外就無乜特別！服務係真係好貼心。
2019년 4월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing pool facing the sea! The room is very spacious and clean.
2019년 4월에 5박 숙박함

6/10 - 괜찮아요

xi

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
入住酒店办理时间太长 14:40办理入住 16:30 才拿到房卡
2018년 12월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Front desk staff was very badly. Pushing upgrade room and did not care customer time.
2018년 12월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

Hannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My husband and I had an amazing experience during our 3 day vacation. The service was outstanding and we enjoyed our time at both the beach and pool areas. The food was overpriced but tasted good.
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

Jill 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely short stay
We had early check in and late check out. All the staff were helpful and our 4 day stay was thoroughly enjoyable and flew by
2018년 10월에 3박 숙박함

8/10 - 좋아요

Kim 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pleasant stay in St Regis - Sanya
There were several hotels to choose from and we decided on The St Regis because of the butler service. Hotel in general can be updated but the overall service by the staff was excellent. Notable mention was our butler, Cecilia Ma, who was quite attentive and responsive. Her English was quite good as well as my Mandarin was sub par and we communicated in English which was super helpful. Another staff worth mentioning was Joel Zhou from Concierge who was quite helpful as well.
2018년 10월에 4박 숙박함

10/10 - 훌륭해요

Janet 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A place for relax!
I have stayed in St.regis for four days three nights with my friends. Staying in this hotel you can definitely not going to anywhere but enjoying the nice beach and swimming pool in st.regis !! Rooms are nice ,facilities are good and people are friendly ! You can definitely just chill with friends in your own room balcony for the whole afternoon ! What’s more, warm welcome from front desk manager Fiona:) She has given us different suggestions where to eat and go ,a warm-hearted person! Lisa from house keeping is also a very helpful girl! We had some problems in bathing room for the second day, and she helped us to solved it immediately, thank you so much! Lastly, we appreciated for the Butler Service, Dana is a smart and helpful girl which helping us every small details within our stays. Even helping us out of her working hours, we thank you from the bottom of our heart! We wish to see you in Hong Kong next time ! We will be back for our next Sanya trip in future !!
2018년 10월에 3박 숙박함

8/10 - 좋아요

Tess 님, hong kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Classy, spacious and clean rooms, proximity to the
Classy, spacious and clean rooms, proximity to the beach. However, the “butler” service is non existent. Staff is very friendly especially those greeting us every time we get off the taxi. But otherwise, those helping us with checking in at the counter do not read English very well. They needed me to explain to them my reservation. Also, the promised two queen beds turned out to be only two double beds which is very disappointing.
2018년 8월에 3박 숙박함

8/10 - 좋아요

Stephen 님, San Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Right on the beach
Nice hotel but food and drinks extremely expensive
2018년 6월에 5박 숙박함

10/10 - 훌륭해요

XI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
非常好
非常好
답변 제공: 卓安睿 님, 2018년 5월 4일
尊敬的客人， 您好！非常感谢您的入住及点评。感谢您对三亚亚龙湾瑞吉度假酒店的高度满意与好评，您的满意，是对我们的最大肯定。期待您的再次莅临。 卓安睿 总经理

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice
Very nice and convenient Hotel. We stayed 6 nigits and had a great stay. Too expensive in the spa, and different activities (canoeing, renting boats and bikes etc).
2017년 11월에 5박 숙박함

10/10 - 훌륭해요

Haley 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really nice experience. Amazing staff. Good butler service, our butler Connie Chen has always been very friendly, helpful and responsible, really appreciate her assistant and personalised service thoughout the whole trip. Cozy and relaxing environment with amazing seaview. Definitely want to stay here again in the near future!
2017년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was wonderful, enjoyed my stay. Stayed in a Villa, I highly recommend it
2017년 5월에 3박 숙박함

8/10 - 좋아요

サンチー

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
規模の大きな高級リゾートホテル
各部屋に担当者がついて何かあればすぐに対応してくれます。全てのスタッフが親切でした。　朝食ビュッフェの品揃えがたくさんあるのと毎日並んでいるものも少し代わり連泊しても飽きません。　

10/10 - 훌륭해요

Aleksandr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

CY 님, kuala Lumpur, Malaysia

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel but inconvenience
Check in service was bad as we were left unattended even though we were the only 2 rooms checking in around 9pm plus. Difficult to have food as all restaurant in the resort close by 10pm & last order at 9.30pm. The only choice is room service as there is no nearby restaurant. We book a car & driver from the hotel to go for a local seaside village for seafood. The journey to the place was supposed for half hour but the driver was lost & we travel for 2 hours into outskirts village & he can't seems to be able to find back the route to highway to go back hotel. At the end we spend 3 hours inside the car without having any meals or dinner from 6.30-9.30pm. A very disappointing experience. Overall the service staff service is average only as you can tell they are inexperience & not well trained. The buffet breakfast food is too local instead of the international buffet spread & the restaurant is so noisy & pack with the locals like a market. The buffet spread of food never change for the 4 days we were there. A real dissapointment as this is my first st regis experience which I m so looking forward.

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
luxury and comfort
I really like it. The room is big and the restaurants is also good.

8/10 - 좋아요

James 님, 香港

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
度假勝地
酒店在海邊，舒適寬敞，很有渡假感覺。建議不要去中餐廳，消費非一般的貴，份量有小。房間廁所的抽風不好，用完後氣味久久不散，有待改進。早餐很豐富，選擇很多，職員有禮，贊！