From the road, this motel looks like a really great place to stay. It's well presented, the gardens are neat and tidy, located in a great spot, and they have won various awards over the years.
We booked and payed 3 nights in the "King spa suite", room 26. The room backs onto the major round-a-bout in town, the noise of the traffic is unbearable. If you stay in this room, I recommend you go buy some earplugs. The furniture is old, the little kitchen facilities are old, the carpet is old and dusty....... #note to cleaners, look behind the bedside tables.
Then there's the bathroom, the spa is a great size, but it barely pumps out any water, the taps are all chipped and worn-out, the tiles are cracked, the hand basin has big cracks in it, the grout in the tiling is filthy... if it hasn't already fallen out. And the mold in the shower is really bad. Even the front door to the room has a big crack in it. The bed however, was surprisingly comfortable, and although I only spoke to the lady at the front desk for 2 minutes upon check in, she was nice.
Now, the manager will read this and most likely write a reply to me saying something along the lines of "we're sorry to hear about your bad experience, and why didn't you report it to our team, blah blah blah", but it's the same old story with all these motels, the managers only want your money, and don't want to upgrade any of the facilities. This review is only for Room 26, I can't comment on the others..