표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1003개 이용 후기 중 555개" "
10 - 훌륭해요
555
평점 8 - 좋아요. 1003개 이용 후기 중 285개" "
8 - 좋아요
285
평점 6 - 괜찮아요. 1003개 이용 후기 중 85개" "
6 - 괜찮아요
85
평점 4 - 별로예요. 1003개 이용 후기 중 40개" "
4 - 별로예요
40
평점 2 - 너무 별로예요. 1003개 이용 후기 중 38개" "
2 - 너무 별로예요
38
8.8/10
청결 상태
9.0/10
직원 및 서비스
8.4/10
편의 시설/서비스
8.6/10
숙박 시설 상태 및 시설
8.2/10
친환경
이용 후기
8/10 - 좋아요
Arnold
연인과의 여행
2024년 4월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
Arnold
2024년 4월에 1박 숙박함
10/10 - 훌륭해요
J G
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I needed a place to stop at, rest and then leave in the morning. It was great.
J G
2024년 4월에 1박 숙박함
답변 제공: Morgan 님, 2024년 4월 17일
Thank you for sharing your experience with us! We're thrilled to hear that your stay at our hotel provided you with the perfect rest stop during your journey. Should your travels bring you back this way, we'd love to welcome you for another great stay. Safe travels!
10/10 - 훌륭해요
Debra
2024년 4월 1일
Debra
2024년 3월에 2박 숙박함
8/10 - 좋아요
Hidenori 님, Corona
2024년 3월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
Hidenori
2024년 3월에 2박 숙박함
답변 제공: Morgan 님, 2024년 3월 29일
Thank you for your review. We're glad to hear you had a good experience. Your feedback is appreciated. We look forward to welcoming you back soon!
10/10 - 훌륭해요
Diana
단체 여행
2024년 3월 25일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I would recommend staying here. Run professionally and clean. Priced right and close enough to downtown Sarasota.
Diana
2024년 3월에 2박 숙박함
답변 제공: Morgan 님, 2024년 3월 26일
Thank you for your positive review! We're delighted you found our hotel well-run, clean, and conveniently priced for your visit to downtown Sarasota. We appreciate your recommendation and hope to welcome you back soon!
8/10 - 좋아요
Dean
출장 여행
2024년 3월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No issues
Dean
2024년 3월에 1박 숙박함
답변 제공: Morgan 님, 2024년 3월 18일
Thank you for taking the time to share your feedback. We value all comments from our guests and appreciate your input. We hope to have the opportunity to welcome you back in the future for an even better experience.
10/10 - 훌륭해요
Barbara
2024년 3월 10일
Barbara
2024년 3월에 1박 숙박함
답변 제공: Morgan 님, 2024년 4월 3일
Thank you for your recent stay and positive feedback. We're glad you enjoyed your time with us. We hope to welcome you back soon!
10/10 - 훌륭해요
Naye
2024년 3월 8일
Naye
2024년 3월에 1박 숙박함
답변 제공: Morgan 님, 2024년 3월 28일
Thank you for your positive review! We're delighted to hear that you had a great experience during your stay with us. We look forward to welcoming you back soon!
10/10 - 훌륭해요
Yvonne
가족 여행
2024년 3월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone at the Front Desk was exceptionally professional. Edward is a stand out star! The breakfast was great with a large variety of foods. Our guest room was clean and well appointed, grounds were well maintained. It appears this hotel’s employees are proud of the facilities. We look forward to another visit soon.
Yvonne
2024년 3월에 4박 숙박함
답변 제공: Morgan 님, 2024년 3월 8일
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and that our team, especially Edward, made a positive impression on you. We strive to provide exceptional service and it's wonderful to know that it was reflected during your visit.
6/10 - 괜찮아요
JUAN 님, MIAMI
출장 여행, 가족 여행
2024년 3월 4일
좋아요: 직원 및 서비스
facilities a little old and neglected such as the bathroom lamps. a/c control not working
JUAN
2024년 3월에 1박 숙박함
답변 제공: Morgan 님, 2024년 3월 4일
Thank you for your valuable feedback. We apologize for the inconvenience caused by the bathroom lights and air conditioning control. We're aware of the issues with the lights and are actively seeking alternative options. Unfortunately, the lights we ordered were marketed as suitable for bathroom use over time, but they have not met our expectations in terms of durability. Our maintenance team is on hand to address any AC concerns promptly. We appreciate your understanding and hope to welcome you back soon for an improved experience.
6/10 - 괜찮아요
Marsha
가족 여행
2024년 2월 28일
Children staying up late at night running in hall and dog barking. No wifi in rooms and tv stations selection really bad
Marsha
2024년 2월에 4박 숙박함
답변 제공: Morgan 님, 2024년 2월 28일
Thank you for your feedback. Our rooms are equipped with Wi-Fi, and we offer 24/7 support for any connectivity issues. If you encounter any problems, please inform our staff so we can assist promptly. Additionally, our team is available round-the-clock to address noise disturbances.Furthermore, we provide a variety of channels, including multiple news outlets, entertainment and movie channels, and more. We aim to offer more than just a standard cable package commonly found in other hotels.
8/10 - 좋아요
Barbara
2024년 2월 28일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the buffet breakfast
Barbara
2024년 2월에 7박 숙박함
답변 제공: Morgan 님, 2024년 2월 29일
Thank you for your positive feedback regarding our buffet breakfast! We're delighted to hear that you enjoyed it during your stay. Our team strives to provide a variety of delicious options to cater to different preferences, and we're glad that it met your expectations. We hope to welcome you back again soon for another enjoyable experience.
4/10 - 별로예요
Georgette
2024년 2월 25일
Overpriced. Very substandard facility!
Georgette
2024년 2월에 1박 숙박함
답변 제공: Morgan 님, 2024년 2월 27일
We are truly sorry to hear that your experience at our hotel did not meet your expectations. Your feedback is invaluable to us as we strive to continuously improve our services and facilities.
6/10 - 괜찮아요
THOMAS
가족 여행
2024년 2월 21일
Safe area. Old mattresses. Moldy grout in shower. Worst free breakfast and worst coffee I’ve had at a hotel.
THOMAS
2024년 2월에 2박 숙박함
답변 제공: Morgan 님, 2024년 2월 21일
Thank you for your recent feedback. We're sorry to hear that some aspects of your stay fell short of expectations. We take all feedback seriously and will promptly address the issues you've mentioned with our maintenance team. Your insights are valuable as we strive to improve our guest experience. We hope for the opportunity to welcome you back for a better stay in the future.
10/10 - 훌륭해요
Mary
2024년 2월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mary
2024년 2월에 2박 숙박함
답변 제공: Morgan 님, 2024년 2월 21일
Thank you for taking the time to provide us with your feedback! We are so glad to hear that you enjoyed your stay with us. We hope you consider staying with us again soon!
10/10 - 훌륭해요
Charmaine
가족 여행
2024년 2월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay!! Very Clean!! Great Staff! Good Breakfast! I would stay here again!
Charmaine
2024년 2월에 6박 숙박함
답변 제공: Morgan 님, 2024년 2월 16일
We're thrilled to hear that you enjoyed your stay with us! Thank you for highlighting our cleanliness, friendly staff, and delicious breakfast offerings. It's wonderful to know that you had a positive experience, and we hope to host you again in the future.
10/10 - 훌륭해요
Christine
2024년 2월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Great front desk representatives very friendly! The place was very clean. The room I stayed in is in dire need of an update. The Bathroom had rusted overhead and vanity lights as well as the bathtub was really showing some wear. I stayed in room 415.
Christine
2024년 2월에 1박 숙박함
답변 제공: Morgan 님, 2024년 2월 13일
Thank you for your feedback on our friendly front desk representatives and our commitment to cleanliness. We apologize for any inconvenience caused by the condition of the light fixtures and bathtub in room 415. We understand your disappointment, and rest assured, we are actively working on a resolution to address these issues and ensure a more comfortable and updated experience for our guests. We hope to have the opportunity to welcome you back for a better experience in the future.
10/10 - 훌륭해요
Daniel
단체 여행
2024년 2월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looked like a new property
Daniel
2024년 2월에 4박 숙박함
답변 제공: Morgan 님, 2024년 2월 13일
Thank you for your review! We're thrilled that our property's appearance gave you the impression of being new. Maintaining a fresh and inviting atmosphere is important to us, and we're glad that it contributed to your experience. We continuously strive to provide exceptional service and facilities to our guests. We hope to have the pleasure of hosting you again soon!
10/10 - 훌륭해요
Nigel
2024년 2월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice to stay
Nigel
2024년 2월에 1박 숙박함
답변 제공: Morgan 님, 2024년 2월 13일
We're delighted to hear that you enjoyed your stay with us! Providing a comfortable and pleasant experience for our guests is our top priority, and we're thrilled that you found your time here enjoyable. We hope to have the pleasure of welcoming you back again in the future!
8/10 - 좋아요
Karri
2024년 2월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy to get anywhere we needed to go.
Karri
2024년 2월에 5박 숙박함
답변 제공: Morgan 님, 2024년 2월 13일
It's fantastic to hear that getting around was convenient for you during your stay! Whether it was exploring local attractions or accessing transportation options, we're thrilled that our location helped enhance your experience. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!
Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that you found our rooms spacious and comfortable. Our team takes great pride in providing excellent service, so it's wonderful to hear that you found our reception staff friendly and accommodating. We're delighted that you were able to relax and enjoy our beautiful heated outdoor pool. We hope to welcome you back again soon for another memorable stay!
6/10 - 괜찮아요
Jose
2024년 2월 1일
좋아요: 직원 및 서비스, 편의 시설/서비스
Must do a better house cleaning in the corridor and common areas. The rugs in this area needs cleaning.
Jose
2024년 1월에 6박 숙박함
답변 제공: Morgan 님, 2024년 2월 5일
Thank you for taking the time to provide your feedback. We appreciate your observations regarding the cleanliness of our corridors and common areas. We want to assure you that we regularly shampoo our carpets to maintain a high standard of cleanliness. However, we acknowledge that over time, the carpet in some areas has worn. We are very sorry for any inconvenience this may have caused.
10/10 - 훌륭해요
Andre 님, Conroe
연인과의 여행, 반려동물 동반 여행
2024년 1월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean pet friendly hotel.
Andre
2024년 1월에 1박 숙박함
답변 제공: Morgan 님, 2024년 2월 5일
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our hotel clean and appreciated our pet-friendly accommodations. Maintaining a welcoming and sanitary environment for both our guests and their furry friends is a top priority for us. We hope to have the pleasure of welcoming you and your pet back for another enjoyable stay in the future.
4/10 - 별로예요
Robert
연인과의 여행
2024년 1월 31일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bad smells
Robert
2024년 1월에 4박 숙박함
답변 제공: Morgan 님, 2024년 2월 5일
We're sorry to hear about your experience with unpleasant odors during your stay. We take your feedback seriously and will immediately investigate the issue to address and rectify the situation. Please rest assured that providing a comfortable and pleasant environment for our guests is our top priority. We appreciate your feedback and the opportunity to make things right for future guests.
8/10 - 좋아요
Daniel
2024년 1월 26일
Daniel
2024년 1월에 1박 숙박함
답변 제공: Morgan 님, 2024년 3월 20일
Thank you for your positive review! We're delighted to hear that you had a pleasant experience during your stay with us. We hope to welcome you back again soon for another enjoyable visit.
10/10 - 훌륭해요
Cynthia
연인과의 여행, 반려동물 동반 여행
2024년 1월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean property for us and our pet.
Cynthia
2024년 1월에 1박 숙박함
답변 제공: Morgan 님, 2024년 1월 24일
We appreciate you taking the time to share your feedback with us! It brings us great joy to learn that your stay was enjoyable. Ensuring a peaceful environment for our guests is a key focus for us and knowing that our efforts aligned with your expectations is truly rewarding.
10/10 - 훌륭해요
Barret
2024년 1월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location is great complimentary coffee was a bonus plus near Perkins for breakfast.
Barret
2024년 1월에 3박 숙박함
답변 제공: Morgan 님, 2024년 1월 22일
We're delighted to hear that you appreciate our excellent location, and the complimentary coffee as an added bonus. Additionally, being in proximity to Perkins for breakfast adds to the overall convenience. If you have any further feedback or questions, please don't hesitate to let us know. We're here to assist you!
10/10 - 훌륭해요
Marquis
2024년 1월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Marquis
2023년 12월에 1박 숙박함
답변 제공: Morgan 님, 2024년 1월 19일
Thank you for taking the time to provide your feedback on your recent stay. We are thrilled to hear that you had a positive experience and hope to welcome you back in the future for another exceptional stay.
10/10 - 훌륭해요
Cory
2024년 1월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cory
2024년 1월에 4박 숙박함
답변 제공: Morgan 님, 2024년 1월 17일
Thank you for taking the time to rate our hotel with a perfect score of 10/10! We are thrilled to see that you had a fantastic experience during your stay. Your high rating is greatly appreciated, and we're delighted that we could meet your expectations. If you have any specific feedback or if there's anything you'd like to share about your positive experience, please don't hesitate to reach out. We hope to have the pleasure of hosting you again in the future.
10/10 - 훌륭해요
Lori
2024년 1월 13일
Lori
2024년 1월에 1박 숙박함
답변 제공: Morgan 님, 2024년 1월 17일
Thank you for taking the time to rate our hotel with a perfect score of 5/5. We are delighted to hear that you had a positive experience during your stay. Your feedback is important to us, and we appreciate your high rating. If you have any specific comments or suggestions in the future, please feel free to share them with us. We look forward to welcoming you back for another exceptional stay.
10/10 - 훌륭해요
Romildo
가족 여행
2024년 1월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine, but the people were really nice.
Romildo
2024년 1월에 2박 숙박함
답변 제공: Morgan 님, 2024년 1월 12일
Thank you for the positive feedback! We're glad you enjoyed your stay, especially the friendly staff. We appreciate your kind words and look forward to hosting you again!
10/10 - 훌륭해요
Tom
2024년 1월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tom
2024년 1월에 1박 숙박함
답변 제공: Morgan 님, 2024년 1월 12일
Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive experience during your stay. If there's anything specific you appreciated or any suggestions you have for improvement, feel free to let us know. We look forward to welcoming you back in the future!
10/10 - 훌륭해요
Richard
2024년 1월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There was only one person at the front desk this morning which had a back-up. They could use more help on the weekends.
Richard
2024년 1월에 1박 숙박함
답변 제공: Morgan 님, 2024년 1월 8일
Thank you genuinely for your positive feedback and for sharing your experience with us. Regarding your suggestion for additional assistance on weekends, we want to assure you that when we anticipate busy days, we make sure to have extra staff on hand. However, unforeseen patterns of travel can sometimes lead to unexpected demand that surpasses our forecasts. We appreciate your understanding and hope you'll consider staying with us again soon!
8/10 - 좋아요
William
출장 여행
2024년 1월 7일
William
2024년 1월에 2박 숙박함
답변 제공: Morgan 님, 2024년 1월 8일
Thank you for providing us with positive feedback! We are very happy to know that your stay with us was enjoyable. We hope you consider staying with us again soon!
10/10 - 훌륭해요
Faye
2024년 1월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and clean accommodations
Faye
2024년 1월에 2박 숙박함
답변 제공: Morgan 님, 2024년 1월 8일
We greatly appreciate your positive feedback! It's wonderful to learn that you found our property conveniently located and clean. Ensuring a comfortable and enjoyable experience for our guests is our utmost priority. If there's anything specific you particularly enjoyed or any suggestions you may have for improvement, please feel free to share. We're eager to welcome you back on your next visit!
8/10 - 좋아요
Stephanie
2024년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My Stay
The hotel is very clean! The staff was very nice abd efficient!
I had my dog with me and the rooms are convenient to outside areas and overall it pet friendly.
Stephanie
2023년 12월에 2박 숙박함
답변 제공: Morgan 님, 2024년 1월 8일
Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our hotel very clean, and we appreciate your kind words about our staff. It's wonderful to know that our pet-friendly rooms and convenient outside areas made your stay enjoyable for you and your dog. We hope to have the pleasure of welcoming you and your furry friend back in the future!
8/10 - 좋아요
Darbi
2024년 1월 3일
Darbi
2024년 1월에 1박 숙박함
답변 제공: Morgan 님, 2024년 1월 8일
Thank you so much for taking the time to share your positive review! Your feedback is truly appreciated. If there's anything specific you loved about your stay or any suggestions you have for us to enhance our services further, we would be delighted to hear more.We look forward to the pleasure of hosting you again in the future. Safe travels, and thank you for choosing the Comfort Inn & Suites, Sarasota i-75!
6/10 - 괜찮아요
john
출장 여행
2024년 1월 2일
좋아요: 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Great Value but not so good customer service. Bed was lumpy. We got charged a $200 fee for stained bed sheets from our Twins babies, we washed them to be proactive but still got charged. Front desk lady was very rude!
john
2023년 12월에 5박 숙박함
답변 제공: Morgan 님, 2024년 1월 3일
Thank you for sharing your experience with us. We want to emphasize that the 200 charge was applied because of the presence of feces on the duvet, sheets, pillowcases, washcloths, and towels. While we acknowledge that accidents can occur, especially with children, it is the responsibility of their guardians to promptly address and appropriately handle such situations.Feces is considered a biohazard, requiring a specialized cleaning process. The fee reflects the costs associated with replacing the affected items and the additional measures taken for thorough cleaning to ensure a hygienic environment.
10/10 - 훌륭해요
Justin
2024년 1월 1일
Justin
2023년 12월에 3박 숙박함
답변 제공: Morgan 님, 2024년 1월 3일
Thank you for sharing your positive experience at Comfort Inn & Suites. We're thrilled you enjoyed your stay. We look forward to welcoming you back on your future visits.
10/10 - 훌륭해요
Coco
반려동물 동반 여행, 가족 여행
2024년 1월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean. Since we had a dog we stayed on the first floor and it was still very clean and no smell.
Coco
2023년 12월에 1박 숙박함
답변 제공: Morgan 님, 2024년 2월 5일
Thank you so much for taking the time to share your positive experience! We're delighted to hear that you found our accommodations to be nice and clean. Maintaining a clean and welcoming environment is a top priority for us, and we're pleased that even on the first floor, where you stayed with your dog, you didn't encounter any unpleasant odors. We appreciate your feedback and hope to welcome you and your furry friend back for another enjoyable stay in the future!
8/10 - 좋아요
Ernest
2023년 12월 31일
Ernest
2023년 12월에 8박 숙박함
답변 제공: Morgan 님, 2024년 1월 24일
Thank you for sharing your experience with us. We're thrilled to hear that your stay was enjoyable. If there was anything we could have done to improve your stay, please let us know.We hope to see you again soon!
10/10 - 훌륭해요
Leanna
연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was epic! Beds & pillows were comfortable, very clean, great showers.
Coffee 24/7,great breakfast.
Leanna
2023년 12월에 1박 숙박함
답변 제공: Morgan 님, 2024년 1월 1일
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found your stay at our hotel to be epic. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!
10/10 - 훌륭해요
VICKY
2023년 12월 31일
VICKY
2023년 12월에 2박 숙박함
답변 제공: Morgan 님, 2024년 1월 1일
Thank you so much for taking the time to leave a positive review for Comfort Inn & Suites Sarasota I75! We're thrilled to hear that you had a great experience during your stay. Your feedback is valuable to us, and we look forward to welcoming you back in the future.
10/10 - 훌륭해요
Gayle
2023년 12월 30일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean, updated and friendly staff (hot tub!)
Gayle
2023년 12월에 4박 숙박함
답변 제공: Morgan 님, 2024년 1월 1일
Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel to be clean and updated, and that our staff contributed to a friendly atmosphere. We appreciate your feedback and look forward to welcoming you back for another pleasant stay!
4/10 - 별로예요
Jennifer
연인과의 여행
2023년 12월 29일
좋아요: 청결 상태
별로예요: 직원 및 서비스
The property was fine. Our stay was satisfactory. The breakfast buffet was not stocked on a regular basis- constantly out of items. The staff member was trying her best. Our rating would have been higher but strangers walked in on us (staff gave them the same keys). We were completely embarrassed. We had to talk to the front desk to talk about what happened. Later that night we couldn’t get back in our room because all the keys were cancelled so we had to again make a trip to the front desk. We were told someone would reach out. We have yet to hear from a manager, yet to hear an apology…it’s sad especially when our privacy was violated.
Jennifer
2023년 12월에 1박 숙박함
답변 제공: Morgan 님, 2023년 12월 29일
I sincerely apologize for the challenges you faced during your stay. I am sorry for any distress caused, particularly with the breakfast buffet, key card issues, and the intrusion into your privacy.There must have been some miscommunication, as it was our understanding that you would come down in the morning to discuss these matters, but by check-out time your room was empty. We will certainly be giving you a call to discuss this issue.Your feedback is invaluable, and I appreciate your patience as we work to make things right.
10/10 - 훌륭해요
Karl
가족 여행
2023년 12월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Karl
2023년 12월에 2박 숙박함
답변 제공: Morgan 님, 2023년 12월 29일
Thank you so much for taking the time to leave a positive review of your recent stay with us. We truly appreciate your feedback and are delighted to hear that you enjoyed your time at our hotel. We strive to provide excellent service and a comfortable environment for all our guests, and we're thrilled that we met your expectations.
10/10 - 훌륭해요
Rose
2023년 12월 28일
Rose
2023년 12월에 1박 숙박함
답변 제공: Morgan 님, 2024년 1월 17일
Thank you for giving us a perfect rating of 5/5! We appreciate your feedback and are pleased to know that your experience at our hotel was exceptional. Your high rating means a lot to us, and we're glad that you had a positive stay. If you have any specific comments or suggestions, please feel free to share. We look forward to welcoming you back soon!
10/10 - 훌륭해요
Roman
2023년 12월 27일
Roman
2023년 12월에 2박 숙박함
답변 제공: Morgan 님, 2023년 12월 29일
We appreciate your recent visit and are delighted to hear that you enjoyed your time with us. We strive to provide a comfortable and enjoyable experience for all our guests, and we're thrilled to know that your stay met your expectations.
10/10 - 훌륭해요
Gladys
2023년 12월 23일
Gladys
2023년 12월에 2박 숙박함
답변 제공: Morgan 님, 2023년 12월 26일
Thank you for taking the time to rate your recent stay at our hotel. We are delighted to see that you had a positive experience. Your feedback is important to us, and we hope to have the pleasure of welcoming you back in the future.
10/10 - 훌륭해요
Trevor
연인과의 여행
2023년 12월 20일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Trevor
2023년 12월에 2박 숙박함
답변 제공: Morgan 님, 2023년 12월 20일
Thank you for providing us with feedback on your recent stay! We are very happy to hear that you enjoyed your stay with us, and we hope to see you again soon.Safe travels!