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커뮤니티 코트 모텔 여행 후기

2.5 out of 5
커뮤니티 코트 모텔
248 Broadway, Saratoga Springs, NY

이용 후기

6.4
평점 10 - 훌륭해요. 331개 이용 후기 중 55개" "
평점 8 - 좋아요. 331개 이용 후기 중 95개" "
평점 6 - 괜찮아요. 331개 이용 후기 중 70개" "
평점 4 - 별로예요. 331개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 331개 이용 후기 중 58개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

4.8/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great! Ron Owen
2024년 3월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 4월 12일
On behalf of our Amazing Staff, we express our sincere gratitude for the honor you bestowed upon us by choosing our services. It is truly a privilege to have had the opportunity to serve you.We pride ourselves on providing exceptional service to all our guests. Each day, we endeavor to create memorable experiences, and your positive feedback serves as a testament to our dedication. Knowing that our efforts have met your expectations is incredibly rewarding and motivates our team to continuously strive for excellence.Your valuable time in communicating is accepted and appreciation are invaluable to us. They not only inspire our staff but also reinforce our commitment to delivering nothing short of the best. We consider ourselves fortunate to have had the chance to make your experience with us a memorable one.Once again, thank you for choosing and allowing us to serve you. Should you require any further assistance or have any feedback to share, please do not hesitate to reach out to us. We look forward to the opportunity to serve you again in the future.Warmest regards,

2/10 - 너무 별로예요

Stephanie

2024년 3월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 4월 12일
We are saddened seeing your response choice, we are currently in process of updating our facility, we are excited for the completion. We know the all will be welcoming. Have a better day.

8/10 - 좋아요

brock A

좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 2월 16일
We appreciate the honor to serve you.

8/10 - 좋아요

Tom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Value
While its not the most modern, for the price I slept great and it was just what we needed for an quick overnight stay where we didn't need to hang around in the room.
2023년 12월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 12월 31일
Thank you for choosing and allowing us the opportunity to serve you.

2/10 - 너무 별로예요

Selwyn

2023년 12월에 1박 숙박함
답변 제공: Hotel Staff 님, 2024년 2월 16일
We are saddened seeing your choices from your stay with us, thank you for your business.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Slumlord
Where do I start as I was sitting outside my room listening to music about 5 pm when this old drunk looking lady approached me and ruly and nasty to turn off my music . I said who r u and she said she was the new owner. She stated that she and all the other tenants didn’t want to listen to that kind of music and she kept saying that kind of music meaning black music.i could tell she was prejudice just by her tone in the way, she act toward me that she told me if I didn’t like it I could get out and she will give me a refund. There’s only two cars in the parking lot. . Place is nasty and she was nasty and I’ll never go back.
2023년 11월에 2박 숙박함
답변 제공: Brenda 님, 2023년 11월 21일
Thank you Mr Brantley for the review. This will allow us to clear up some misconception. First of all, let's start with the truth.... When I approached you the boom box that you had sitting outside in 30-degree temps was right in front of an elderly guest door that had just arrived by cab. I believe the words were could you turn that off as I was speaking, and you could not hear me. Unfortunately, she was here visiting on some very sad news. Second, of all when I ask had you stayed with us before your response was years ago. When in fact our records show you were just here last month. I explain that things have dramatically changed as we were under a new owner with new rules. As I ask you that you could listen in your room in your room. I was not drunk or rude at all Music I did not realize was based on black or white music. I don't know what your type of music means either so, I gave you the option of listening inside of your room or you may leave with a refund. As the guest next door along with the other 11 guest in house was not pleased as you could hear at the front office. Please also, understand our property is set up with audio and video all over the property. Our priority here is guest satisfaction. We are happy to greet all of our guest the same. Our rooms are very clean, some outdated. We will be going thru a total renovation this year with spring completion. Mr. Brantley, please in the future always be honest on your reviews as most properties has the information to back up the facts.

6/10 - 괜찮아요

Roy

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Brenda 님, 2023년 11월 19일
Hi Roy, thank you for taking the time to give us a review. Hope to see you again. Make sure to check us out in the spring when our renovations have been completed. Have a great day....

8/10 - 좋아요

Amina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Brenda 님, 2023년 11월 9일
Thank you so much. Have a great day

8/10 - 좋아요

Denyse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great location. Wonderful little vintage motel.
2023년 10월에 1박 숙박함
답변 제공: Community Court Team 님, 2023년 11월 6일
This is music to our ears! Thank you for choosing and allowing us the honor to serve you.

6/10 - 괜찮아요

LESLIE 님, POTSDAM

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location right on the park at the edge of downtown. It's an older motel building so everything is... older. But clean and in working condition. The shower floor had a lot of buildup- probably calcium from the spring water, but it would have been nice if there had been a rubber mat to use. They did not tell us the internet access code, which was frustrating after the office closed at 8 pm. The blanket was very light even though weather had turned cold, and there was no extra blanket. And no coffee maker in the room. Okay, but not great.
2023년 10월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 10일
We appreciate the opportunity you allowed us to serve you, we have noted the items you shared and we will share with management as some changes is made in 2024

8/10 - 좋아요

Yokasta

가족 여행
좋아요: 직원 및 서비스
The AC is was enough for the room
2023년 10월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 10일
Thankyou for the honor to serve you.

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 10일
We receive your most wonderful compliments and thank you for the honor to serve you.

8/10 - 좋아요

Diane

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 10월 3일
Thank you for choosing and allowing us the honor to serve you.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Tired but trying to do well
This is a tough call. - the host was amazing. Walked us down to our room and made sure the TV was working. BUT the room - eh - non functioning deadbolt, the bathroom door didn’t close completely, there was no chair to sit in so the bed was it…. the air conditioning unit was iffy, and as much as I like fresh air I was a little unnerved to discover the bathroom window behind the closed blinds was open -and we were on the first floor. Loved the flowers and flags on the exterior but more attention needs to be paid to the room. Did appreciate the new flooring and the wonderful old tile in the bathroom - and the TV work great!!!
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 28일
Thank you fort sharing with us, we will be sharing your comments with our team.

8/10 - 좋아요

David 님, Conroe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value.
2023년 9월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 28일
Simply excellent two words: Good Value

8/10 - 좋아요

Kate

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Not fancy but clean and comfortable. Staff are very friendly.
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 21일
We thank you for the wonderful compliments. Have a fantastic day.

10/10 - 훌륭해요

Wesley

단체 여행
좋아요: 직원 및 서비스
Decent Enough
No frills. Just a room with a bed. No fridge or microwave. Staff was super friendly.
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 19일
Wow, wow, & wow We are humbled, honored and very thankful for your most wonderful compliments. Our amazing staff will be honored, you are amazing.

6/10 - 괜찮아요

Ann

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The place was in a convenient location, however it needs updating. It could have been dusted a little better, there were cobwebs in the corners.
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 16일
We thank you for sharing withe us, we will continue to make sure all things are as should be.

8/10 - 좋아요

Warren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 8일
Thank you for choosing and allowing us to serve you.

6/10 - 괜찮아요

Viviana

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel was perfect for the couple of days that we spend at Saratoga Springs, I will be nice if the rooms have at least a couple of chairs to seat on and a hair dryer .
2023년 9월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 8일
We thank you for sharing and yes we will be looking at renovating in the new year.

4/10 - 별로예요

Lisa

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had never stayed at this property and decided to give it a try for a night after the races. We read that there were new owners and renovations had been made. The room pictures shown online looked nice and technically were accurate but you couldn't see that the furniture was not in new condition. (Some pieces are beat up.) The renovations that were done are not great and are basically patch jobs, covering things up here & there. No hair dryers are provided (you can ask for one). The room did look clean for the most part, which was important, but the shower stall looked like it had mildew in the corners. (We opted to wait until we got home to take showers.). We received a call from the office shortly after 3 pm, letting us know our rooms were ready. That was a nice touch. You have to check in by 8 pm but that was not a problem. We checked in then went downtown for dinner. The couple we were traveling with did have an issue when we returned because they discovered they did not have a top sheet on their bed. They were not able to contact anyone about it and when they went to the office in the morning, they were told since the booking was through Expedia there was nothing they could do. (They did not even get an apology.) We realize that $215 a night for a room during race season is a "good deal". We are happy as long as the accommodations are clean and the bed is comfortable. Sadly, the Community Court Motel did not rate highly on these two requirements.
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 8일
W are so sorry, we wished you had alerted us on your discomfort. Thank you for letting us know. We will be making some additional changes in 2024

10/10 - 훌륭해요

Patricia

2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 8일
We are very thankful for the opportunity and honor to serve you.

6/10 - 괜찮아요

Marian

A
2023년 9월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 8일
We appreciate the opportunity to serve you.

4/10 - 별로예요

Thomas

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some rooms had microwave and refrigerator as expected. My room had none of these.
2023년 9월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 4일
We are so sorry what you noted, we wished you had requested while you were with us. We would immediately resolve.

2/10 - 너무 별로예요

John

2023년 8월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 9월 21일
We are saddened no understanding what happened, we wish you the better.

10/10 - 훌륭해요

anthony

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 30일
Now this is what you call fantastic, fabulous, anazing. have a great day.

8/10 - 좋아요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property is dated... Staff super friendly, room very clean and great location and price was excellent.
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 26일
We love your comments, yes property is dated however by spring we will be updating, your other words is lovely: Staff super friendly, room very clean and great location and price was excellent.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean but stunk like heavy duty cleaner..no plugs in bathroom or room to plug in a blow dryer..bathroom very small..not able to open blinds in bathroom or room itself.quite dark.
2023년 8월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 26일
We are looking forward to updating by spring next year

8/10 - 좋아요

Edward

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
With a little money could put room darkening shades trim AC units a little paint great location
2023년 8월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 26일
Yes! we can do all as you noted, we will be updating by spring next year.

8/10 - 좋아요

Tiffany

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay close to the track
Nice stay close to that track and around several restaurants and shopping. Room was very clean. Only improvement I can suggest is add a lamp with USB plugs for charging phones, there were only outlets behind the bed.
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 22일
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your comments about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all our guests. I have informed our guest service agents about your compliments; they have asked me to say thank you it is an honor having the opportunity serving you. It is wonderful knowing you had the opportunity to visit our wonderful city wonderful history and architecture, sight-seeing, with numerous activities and enjoy the delicious local foods from the excellent restaurants. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. But it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide.Again, let me thank you for choosing us. We’re committed to total guest satisfaction, and we look forward to your next visit.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Saratoga vacation
Hotel is great for convenience to downtown area and racetrack.
2023년 8월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 22일
We are writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all our guests. We have informed our guest service agents and department about your survey response choices. They have asked me to say thank you, it is an honor to have the opportunity in serving you. It is wonderful to know you enjoyed your stay with us. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts and takes the time to say thank you.We trust you had the privilege to enjoy our wonderful city with numerous attractions, restaurants and shopping.Again, let me thank you for taking your very valuable time to complete the survey on your stay with us. We’re committed to total guest satisfaction, and we look forward to your next visit.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
it is definitely and old motel, but staff is friendly, and rooms are clean. great location, enjoyed my stay.
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 23일
We appreciate and thank you for the privilege to serve you.

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 14일
Thank you for the privilege and honor to serve you.

2/10 - 너무 별로예요

Patricia

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel room was disgusting needs to be remodeled needs updating
2023년 8월에 1박 숙박함
답변 제공: Hotel staff 님, 2023년 8월 13일
I am responding to the communication on your stay with us concerning the unpleasant experience with one of our associates.We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you had circumstances that made it not pleasant.Please accept my sincere apology. After reviving the comments about anything and everything we are saddened as during your multiple days stay, we have no records of any communication from staying in one of our suites. I want you to know that the comments and suggestions we receive from our guests are taken seriously. Your willingness to share your recent experience is genuinely appreciated. We thank you for your business.

2/10 - 너무 별로예요

Denise

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Due to the chemical smell we could not stay. Office was closed at 8 so we had to leave
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 13일
We most humbly apologize for the challenges you had, we will be more diligent and share with staff.

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 13일
Thank you for the privilege and honor to serve you.

10/10 - 훌륭해요

Janet

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very clean and had new mattresses and bedding. Very friendly staff. There is a wonderful park adjacent to the hotel with ponds and fountains, it was a lovely setting. Walk to restaurants and shops.
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 4일
Thank you for this wonderful honor. Have a fantastic day

10/10 - 훌륭해요

vivian 님, Ellenville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No, its not the hilton. But for 1 night, i crossed my fingers&was pleasantly surprised, my room, bathroom spotless, a/c worked,quiet at night, good enough
2023년 8월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 4일
Wow, wow & wow. We appreciate the privilege you allowed us to serve you.

6/10 - 괜찮아요

Donna

연인과의 여행
Needed blinds they were broken no table needs work
2023년 7월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 7월 30일
We apologize, as you noticed we are making changes and is continuing after summer to make major changes.

10/10 - 훌륭해요

Kenny

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property. Location is perfect for town or the track. Walking distance to all. Staff great. Its simple and efficient. Don’t expect luxury but expect a great experience
2023년 7월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 7월 27일
We are writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all our guests. It is an incredible feeling to know your communication with our staff is AMAZING. We will inform our guest service agents and department about your choices on the survey with outstanding compliments. I am sure they will ask me to say thank you, it is an honor to have the opportunity in serving you. It is wonderful to know you had a most memorable experience with the facility and staff.Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts and takes the time to say thank you.Again, we thank you for your wonderful survey responses. We’re committed to total guest satisfaction, and we look forward to your next visit.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Rooms were fine but nothing extravagant. Good Location, nice staff and good value. Would stay again.
2023년 7월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 7월 27일
Thank you for choosing and allowing us to serve you.

2/10 - 너무 별로예요

Andrew

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 7월 27일
We are responding to the comment’s response on your stay with us. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, it's disappointing to learn that you may have had circumstances that made it not pleasant. Please accept our sincere apology. We are as you may have noted numerous guests with excellent compliments, our desire is to make sure all our guests stay is with wonderful memories. After reviewing your survey response, we are saddened not knowing what happened or what can we do better while you were with us.We want you to know that the comments and suggestions we receive from our guests are taken seriously. Your willingness to share your recent experience is genuinely appreciated. We have and will continue to keep safety first.We thank you for your business.

6/10 - 괜찮아요

Matthew

좋아요: 청결 상태, 직원 및 서비스
It’s dated but it’s totally fine for a night and for the walkability. Great staff.
2023년 7월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 7월 22일
Thank you for allowing us the honor to share time with you.

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place, very friendly gentleman at the desk, left my car, went to the track, came back and everything was ready. Quiet and clean, great value!
2023년 7월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 7월 20일
We are writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all our guests.Thank you for choosing and allowing us to serve you. We hope to see you again!

8/10 - 좋아요

Christy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 7월 19일
Thank you for choosing and allowing us to serve you. It is always a pleasure to have you stay with us

10/10 - 훌륭해요

Vanessa

2023년 7월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 13일
This honor you allowed us is amazing. Thank you.

10/10 - 훌륭해요

Vincent

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good clean basic accommodations
2023년 7월에 3박 숙박함
답변 제공: Hotel Staff 님, 2023년 7월 17일
We are writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all our guests. We have informed our guest service agents and department about your survey response choices. They have asked me to say thank you, it is an honor to have the opportunity in serving you. It is wonderful to know you enjoyed your stay with us. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts and takes the time to say thank you.We trust you had the privilege to enjoy our wonderful city with numerous attractions, restaurants and shopping.Again, let me thank you for taking your very valuable time to complete the survey on your stay with us. We’re committed to total guest satisfaction, and we look forward to your next visit.

6/10 - 괜찮아요

thomas 님, Rochester

2023년 7월에 1박 숙박함
답변 제공: Hotel Staff 님, 2023년 8월 13일
We will be diligent and make sure all is as should be

10/10 - 훌륭해요

Brian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice place with great staff.
Old motel but obviously kept up. Room was very clean. Had a great window AC. The gentleman at the desk was top notch! Only thing missing was a chair, but I can deal with that! Walkable to SPAC in 30 minutes should you want. Five minutes drive. Walkable to many restaurants, shops in the downtown! Free parking as well.
2023년 7월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 7월 4일
It is always a pleasure to have you stay with us. We try to go over and beyond the call of duty for all our guests. it's truly rewarding when a guest recognizes our efforts and takes the time to say thank you. Thank you for choosing and allowing us to serve you. We hope to see you again!

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a gem! Great location, great staff, and a great room. I have plans to return. If you want something fancy (room service, spa, bar/lounge), you need to look elsewhere. If you are looking for a reasonable rate and a clean, quiet environment with a super friendly staff and a chill vibe, then this is the place for you. Highly recommended.
2023년 6월에 2박 숙박함
답변 제공: Hotel Staff 님, 2023년 6월 27일
We are writing to let you know how delighted we were to receive the survey response about the attention you experienced while you stayed at our hotel. We try to go over and beyond the call of duty for all our guests. We have informed our guest service agents and department about your survey response choices. They have asked me to say thank you, it is an honor to have the opportunity in serving you. It is wonderful to know you enjoyed your stay with us. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our efforts and takes the time to say thank you. We’re committed to total guest satisfaction, and we look forward to your next visit.