We stayed two nights for NYE weekend along with 4 other couples and we all echoed the same opinions - friendly and accommodating staff (room upgrade, late checkout) and the decor is simple but tasteful, featuring local artists, including books in the common areas which we enjoyed perusing. Our rooms were pristine, not a dust bunny to be found, the high-end toiletries and robes in each room were a great touch and we all loved the super comfy beds, pillows and bedding. The 24 hour coffee, tea and water bar is also a great feature, with hot and cold options as well as still or sparkling local waters (we are in Saratoga Springs, after all!). The central atrium area was perfect for our large group to gather, we even played games on the long table and enjoyed our morning coffee or tea together. We were attending a 2 night stand at Putnam Place and it's right there, a one block walk down. Free parking, we didn't have to use our vehicle all weekend, the whole of downtown was right outside our doors. One of the couples in our group loved it so much, they decided to stay one more night. Highly recommended!!