숙박 시설 구내

새러토가 가든 모텔 여행 후기

2 out of 5
새러토가 가든 모텔
434 Church Street, Saratoga Springs, NY

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 199개 이용 후기 중 98개" "
평점 8 - 좋아요. 199개 이용 후기 중 73개" "
평점 6 - 괜찮아요. 199개 이용 후기 중 17개" "
평점 4 - 별로예요. 199개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 199개 이용 후기 중 3개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Michael

2023년 10월에 2박 숙박함
답변 제공: Chris 님, 2023년 11월 1일
Hi Michael, thank you very much for the review!

4/10 - 별로예요

Tamara

2023년 9월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 22일
Thank you for the review Tamara, we are always looking to improve our service and appreciate the feedback!

10/10 - 훌륭해요

Anne M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A newly renovated classic motel
A tucked-away little motel in a fantastic location. Snug in the woods but very close to town and SPAC. Our room was newly redone and immaculate. Plenty of towels, and the property manager sorted out the one issue we had (the battery needed replacing in the thermostat) within an hour. We loved our stay—so did our puppy!—and we will be back.
2023년 9월에 1박 숙박함
답변 제공: Chris 님, 2023년 9월 19일
Hi Anne, we are glad to hear you enjoyed your stay with us. Thank you very much for the kind words!

10/10 - 훌륭해요

scott

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Perfect place to sleep! No frills, just clean and the AC worked great!
2023년 9월에 1박 숙박함
답변 제공: Chris 님, 2023년 9월 14일
Thank you for the review Scott!

8/10 - 좋아요

catherine

좋아요: 청결 상태, 직원 및 서비스
Great location for the Performing Arts Centre
Stayed only 1 night as going to a concert at the Performimg Arts Centre and the drive was only 6 minutes to it and 10 minutes back after the concert. Very old fashioned accommodation but cute. The bed was comfy. The main reason I couldn't give a higher score was the pillows (1 pillow each) which here not great and could do with an upgrade. Other than that we really enjoyed our stay.
2023년 9월에 1박 숙박함
답변 제공: Chris 님, 2023년 9월 11일
Thank you very much for the review Catherine!

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay at Saratoga gardens! Very clean and spacious for 4 people in room 9! We would definitely stay here again! Thank you!
2023년 9월에 1박 숙박함
답변 제공: Chris 님, 2023년 9월 11일
Thank you very much for the review Ashley!

2/10 - 너무 별로예요

Victoria

2023년 9월에 1박 숙박함
답변 제공: Chris 님, 2023년 9월 28일
Thank you for your feedback Victoria, we are always looking to improve the quality of our service.

10/10 - 훌륭해요

Eva

2023년 9월에 1박 숙박함
답변 제공: Chris 님, 2023년 9월 5일
Thank you very much for the review Eva!

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little different check in experience as there is no “office” but all went well and easy.
2023년 9월에 1박 숙박함
답변 제공: Chris 님, 2023년 9월 3일
Thank you very much for the review Robert!

10/10 - 훌륭해요

Walter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well in Saratoga during track season rooms are so expensive so we chose this motel because it was 2.5 miles from an event we were attending and it was the lowest price with the highest ratings. The motel has recently changed hands and Chris was very quick to reply to my emails. The building is old but you can tell the outside was spruced up a bit. The room was very clean and comfortable with frig and microwave and good wifi. My wife and I liked the motel and would stay there again and recommend it to others. Thanks.
2023년 8월에 1박 숙박함
답변 제공: Chris 님, 2023년 8월 25일
Thank you very much for the review Walter, we are very glad you enjoyed your stay with us!

4/10 - 별로예요

Tracy

2023년 8월에 3박 숙박함
답변 제공: Chris 님, 2023년 9월 11일
Thank you for the review Tracy, we are always looking to improve and appreciate your feedback!

10/10 - 훌륭해요

dana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
The Saratoga Garden MOTEL Stayed two nights for the races and golf. We wre in the efficiency unit. Everything was great!! The rates were good, the unit was clean with everything we needed and it was quiet. Most satisfied!!!!!
2023년 8월에 2박 숙박함
답변 제공: Chris 님, 2023년 8월 19일
Hi Dana, Thank you very much for the review, it was a pleasure hosting you and we hope we get a chance to do it again!

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Chris 님, 2023년 8월 14일
Thank you very much for the review Michael, looking forward to hosting you again!

4/10 - 별로예요

Denise

2023년 8월에 1박 숙박함
답변 제공: Chris 님, 2023년 8월 13일
Thank you for your feedback Denise, we are always striving to improve and give our guests the best possible stay!

10/10 - 훌륭해요

Shelley

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very cute property nice room clean comfy nest town and track.
2023년 8월에 1박 숙박함
답변 제공: Chris 님, 2023년 8월 10일
Thank you very much for the review Shelley!

6/10 - 괜찮아요

Harold

별로예요: 직원 및 서비스
2023년 8월에 3박 숙박함
답변 제공: Chris 님, 2023년 8월 9일
Thank you very much for the review Harold!

10/10 - 훌륭해요

Marissa 님, Watertown

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Chris 님, 2023년 8월 8일
Thank you very much for the review Marissa, it was a pleasure hosting you!

10/10 - 훌륭해요

Philip

좋아요: 편의 시설/서비스
Perfect
2023년 8월에 1박 숙박함
답변 제공: Chris 님, 2023년 8월 5일
Thank you very much for the review Philip!

8/10 - 좋아요

matthew

2023년 8월에 1박 숙박함
답변 제공: Chris 님, 2023년 8월 24일
Thank you very much for the feedback Matthew!

4/10 - 별로예요

Maia

2023년 7월에 1박 숙박함
답변 제공: Chris 님, 2023년 8월 2일
Thank you very much for the review Maia, we are always looking for feedback and ways on how to further improve our service!

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Chris 님, 2023년 8월 2일
Thank you very much for the review Thomas, we appreciate it!

10/10 - 훌륭해요

Sean

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Chris 님, 2023년 8월 1일
Thank you very much for the review Sean!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice owners - clean and neat room.
The room was clean, and neat. Bed was comfortable. It would be nice to have a small inexpensive microwave and one additional pillow available. The owners were very friendly nice people. Would stay here again.
2023년 7월에 1박 숙박함
답변 제공: Chris 님, 2023년 7월 28일
Hello Michael,Thank you so much for the wonderful review! We're delighted to hear that you enjoyed your stay with us. Your kind words mean a lot to our team. We truly appreciate your feedback and hope to welcome you back again soon!

6/10 - 괜찮아요

Rosemary

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived there was no office to speak of. When we called the motel phone number we got a recorded message saying it was under new management and stating the new number. No one answered and the mailbox was full. We found out from other folks staying there that we should try a door to see which one was unlocked and did find an unlocked door. No coffee or ice available. But it was clean. Just weird .
2023년 7월에 1박 숙박함
답변 제공: Chris 님, 2023년 7월 27일
Greetings Rosemary,Thank you for taking the time to share your feedback regarding your recent stay at our motel. We truly appreciate your input as it helps us identify areas for improvement and allows us to provide a better experience for our guests.First and foremost, we sincerely apologize for the inconvenience you encountered during your arrival. We understand that the absence of a visible office and the issues with our phone system were frustrating. Since you mentioned that we are under new management and in the process of modernizing the motel, there have been some transitional challenges that we are actively addressing to ensure a smoother experience for all our guests.We also take note of your concern about the lack of coffee and ice availability. As part of our ongoing modernization efforts, we are actively enhancing our amenities to provide a more comfortable and enjoyable stay for our guests. In the near future, you can expect to find coffee facilities and convenient ice options available on-site.Once again, we apologize for the unconventional experience you had during your stay. We genuinely value your feedback, and it will undoubtedly aid us in delivering the exceptional service that our guests deserve.

10/10 - 훌륭해요

John

2023년 7월에 2박 숙박함
답변 제공: Chris 님, 2023년 7월 27일
Thank you for the review John!

4/10 - 별로예요

Joel

2023년 7월에 1박 숙박함
답변 제공: Chris 님, 2023년 7월 25일
Greetings Joel, I see that you gave us a 2 out of 5, could you please provide me with feedback so we can improve our service in the future. Thank you in advance!

10/10 - 훌륭해요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Girls day at the Track!
New owner has made good updates around the place. compfy adirondak type experience. perfect stay when you want to uber to the Track !
2023년 7월에 1박 숙박함
답변 제공: Chris 님, 2023년 7월 17일
Thank you for the review, we are glad you enjoyed your stay with us!

8/10 - 좋아요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Huge, Clean, Restful Room!
2023년 6월에 6박 숙박함
답변 제공: Chris 님, 2023년 7월 17일
Thank you for the review, we are glad you enjoyed your stay with us!

6/10 - 괜찮아요

Marthe

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Under new management and the transition has hiccoughs. This is a modest motel, well situated, with small simple rooms, with microwave and refrigerator and flat screen TV, but needs to be tidied up before much time passes. Mattresses outside not an attractive look and no one to check in with except by phone makes things feel a little weird.
2023년 7월에 1박 숙박함
답변 제공: Chris 님, 2023년 7월 17일
Thank you for taking the time to provide feedback about your recent stay at our motel. We appreciate your honest review and apologize for any inconveniences you experienced during the transition period under our new management.We understand that the hiccups encountered during the transition may have affected your overall experience. Rest assured, we are actively working on tidying up the motel and addressing any areas that need improvement. Our goal is to create a comfortable and welcoming environment for all our guests.

10/10 - 훌륭해요

Charlene

2023년 5월에 1박 숙박함
답변 제공: Chris 님, 2023년 7월 17일
Thank you for the review, we are glad you enjoyed your stay with us!

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: the Garden 님, 2023년 5월 2일
We appreciate you taking the time to comment, and are glad you enjoyed your stay!

10/10 - 훌륭해요

Sean

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
This motel has a great cozy cabin feel close to town. Our room was comfortable, the service was great, and there was the best little breakfast place right across the street.
2023년 3월에 2박 숙박함
답변 제공: the Garden 님, 2023년 3월 20일
We are glad you enjoyed your stay, and we appreciate your taking the time to post your comment.

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was a spacious room with two bathrooms.
2023년 2월에 1박 숙박함
답변 제공: the Garden 님, 2023년 2월 21일
Thank you for taking the time to post your comment. We hope to see you again.

10/10 - 훌륭해요

Nicolas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best in the area.
Amazing place. It's warm enough on the coldest days of winter and had power during a storm.
2022년 12월에 3박 숙박함
답변 제공: The Garden 님, 2023년 1월 4일
We appreciate your comment, and are glad you had a good stay. Enjoy the rest of the winter!

10/10 - 훌륭해요

Abigail

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic find and cute little property. The owner and staff are nice, and the room felt more like a cottage than motel. I'd recommend earplugs and an eye mask for sleeping - it's right on a busy road and the area is well lit at night.
답변 제공: The Garden 님, 2022년 12월 22일
We appreciate your comments and your taking the time to post them. Have a Happy Christmas!

10/10 - 훌륭해요

James

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful stay as always. Room was clean and comfortable. Plenty of decent towels. Thank you - we’ll be back next year!
2022년 11월에 3박 숙박함
답변 제공: The Garden 님, 2022년 11월 15일
Our pleasure! We appreciate your comment.So glad you enjoyed your stay. Have a safe and pleasant season.

8/10 - 좋아요

Randall

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The 50s vibe is readily apparent with wood paneled walls, a bottle opener on the bathroom wall and a hand-painted chest of drawers. Although it's a step back in time, it didn't have a weathered or worn feel - and the room and property were very clean. A tad more amenities would be nice - like shampoo and facial tissue, but for the price, I could do without.
답변 제공: The Garden 님, 2022년 11월 7일
Thank you for taking the time to review. Glad you enjoyed your stay, and your recommendations have been taken into account.Pleasant Season to you!

10/10 - 훌륭해요

Scot

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Nina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can't tell from the picture how truly lovely this property is. We stayed in a room with two queen beds and the room was huge, with a couch, 1.5 bathrooms, and a kitchenette. There's a gigantic, gorgeous yard behind the motel. The staff was extremely accommodating and helpful. Very quick drive to the parks and downtown Saratoga Springs.
2022년 8월에 1박 숙박함
답변 제공: the Garden 님, 2022년 9월 1일
We appreciate your comment. We feel the same way.

8/10 - 좋아요

Gloria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: the Garden 님, 2022년 9월 1일
Thanks for taking the time !

8/10 - 좋아요

Darlene

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good enough
Good enough for a one night stay. Pros : very quiet, comfortable bed, main room small but clean. Has a cabin in the woods feel and “smell.” The bathroom needed a good floor wash and upgrades- rust around fixtures. Close to everything Saratoga Springs offers. Stayed one night to see a concert and left early.
2022년 8월에 1박 숙박함
답변 제공: the Garden 님, 2022년 9월 1일
Thank you for taking the time to post a comment. Much apprecited.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: the Garden 님, 2022년 8월 23일
We appreciate your taking the time to comment, and so glad you enjoyed your stay.

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small mom and pop motel in an older building, but it looks like it's had some upgrades in recent years (the floors, windows, and doors look like they are newer), and the older stuff seems like it's been kept pretty well maintained. As high as motel/hotel room prices can get in Saratoga during track season, you're getting a lot of bang for the buck. The room had two beds, a full couch, a little kitchen nook with not just a mini fridge and microwave, but also a full size sink, toaster oven, counter space, and a small dining room table with two chairs. The room had two bathrooms, one with a shower, one without. It doesn't have the standard coookie-cutter floor plan that you normally find at most corporately owned motels. It almost feels more like an AirB&B than a motel. It ain't the Hilton, but it's got a lot more personality than a Super 8, and more than serves it's purpose as an affordable place to crash while you're staying in Saratoga.
2022년 8월에 1박 숙박함
답변 제공: Suzanne (owner) 님, 2022년 8월 23일
I am always delighted when people who stay here, "get it." Motels are a unique part of American history, representing no frills affordability for independent travelers. Thank you for staying with us.

10/10 - 훌륭해요

Corrine

2022년 8월에 1박 숙박함

8/10 - 좋아요

Bradley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: the Garden 님, 2022년 8월 8일
--We are delighted you enjoyed your recent stay. Thank you for taking time to post a review and we look forward to your next visit.

10/10 - 훌륭해요

Shana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Proprietor Engaged
Very good ... proprietor really cares and is totally engaged. Quite ... perfect for what was needed. Thanks.
2022년 7월에 1박 숙박함
답변 제공: the Garden 님, 2022년 8월 2일
--It is truly rewarding to read your comments and we are so thrilled you enjoyed your stay. Thank you for selecting the Saratoga Garden Motel. And we look forward to hosting you once again in the near future

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not up to Hotels.com standards!
Very old and basic. Old low quality air conditioner that functioned poorly. Only reason in stay here is that it’s cheap compared to everything else in Saratoga during racing season. I stayed only one night
2022년 7월에 1박 숙박함
답변 제공: the Garden 님, 2022년 8월 8일
--Thank you for taking time to post your review. We are `happy we could provide you with affordable accommodations. Our guest feedback is both valued and welcome, and I thank you for taking the time to make us aware of the areas that require improvement.

10/10 - 훌륭해요

Nicole

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely adorable! This is a low-key location and perfect for an easy night away!
2022년 7월에 1박 숙박함
답변 제공: the Garden 님, 2022년 7월 27일
--It is truly rewarding to read your comments and we are so thrilled you enjoyed your stay. Thank you for selecting the Saratoga Garden Motel. And we look forward to hosting you once again in the near future.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SPAC & Track
Clean basic room located conveniently to local attractions. It was perfect for our short stay.
2022년 7월에 1박 숙박함
답변 제공: the Garden 님, 2022년 7월 26일
-What a delight to read your review. We are so pleased you enjoyed your stay. Thank you for these wonderful comments and we look forward to your next visit.