외관

도멘 드 사울롱 여행 후기

4 out of 5
도멘 드 사울롱
67 rue de Dijon, Saulon-la-Rue, Cote-d'Or

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 258개 이용 후기 중 137개" "
평점 8 - 좋아요. 258개 이용 후기 중 85개" "
평점 6 - 괜찮아요. 258개 이용 후기 중 25개" "
평점 4 - 별로예요. 258개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 258개 이용 후기 중 5개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 호텔
로맨틱한 호텔 분위기에 정말 친철한 호텔 설명 친절한 직원들 세심한 서비스 쾌적한 공간과 무료주차 다시 찾고 싶은 호텔

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2024년 1월 22일
Dear Sir,Thank you for choosing our establishment for your stay in Burgundy.We would also like to thank you for this wonderful note, which reflects an excellent stay at our Château.We look forward to welcoming you back to our Domaine in the near future,Kind regards,

8/10 - 좋아요

Scott

좋아요: 편의 시설/서비스
We only stayed one night but this was a fantastic stopover. The staff were pleasant, the adjoining restaurant was superb and the room was clean and comfortable.
2024년 1월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2024년 1월 22일
Dear Sir,Thank you for choosing our establishment for your stay in the Côte d'Or.We are delighted to read that your stay at our Château was most enjoyable and that our staff and the services offered, such as our restaurant, enabled you to make the most of your stay.We look forward to welcoming you back to our estate in the near future,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2024년 1월 9일
Dear Madam, Dear SirThank you for choosing our establishment for your stay in Burgundy.We would also like to thank you for this very nice note, a sign of a pleasant stay at our Château.We look forward to welcoming you back to our Domaine in the near future.Kind regards,

10/10 - 훌륭해요

Steven John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Couple travelling to Ireland
Lovely location and pet friendly.
2023년 12월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2024년 1월 9일
Dear Sir,Thank you for choosing our establishment for your stay in Burgundy.We are delighted to see that you enjoyed our entire estate.We look forward to welcoming you back to our estate in the near future.Kind regards,

2/10 - 너무 별로예요

Antoine

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Will not come back
Despite a nice staff, we are very disappointed. We have been given a room which was stuck in between an office, the billiard room, the breakfast room and the washroom. It was very noisy and we could hear almost everything. There is no curtain in the shower making impossible to take a shower without flooding the bathroom… and almost no WiFi connection available. To be mentioned that the bed might be as old as the house and is not flat. Last but not least when I prepared a tea in the morning, I found an insect in the boiler…
2023년 12월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2024년 1월 9일
Dear Sir,Thank you for choosing our establishment for your stay in Burgundy.We are sorry to see that your stay did not live up to your expectations. We take your comments into account as they are very important to us in order to improve our services.Please do not hesitate to contact us directly so that we can guide you personally in the preparation of your stay to ensure that it lives up to your expectations.We sincerely apologise once again and look forward to welcoming you back to our estate and providing you with a more positive experience.Kind regards,

10/10 - 훌륭해요

Dan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2024년 1월 9일
Dear Madam, Dear Sir,Thank you for choosing our establishment for your stay in Burgundy.We would like to thank you for your kind words and hope to welcome you again soon to our Domaine.Kind regards,

10/10 - 훌륭해요

Viivi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful place to stop for a rest
2023년 12월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2023년 12월 26일
Dear Madam, Dear Sir,Thank you for choosing our establishment for your stay in Burgundy.We are delighted to see that you have enjoyed our Château and the surroundings of our Domaine.We look forward to welcoming you to our Domaine again soon,Kind regards,

8/10 - 좋아요

Bronwyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chateau hotel
Nice stay in chateau. Styling similar to a hotel inside so lose the sense of staying in the chateau.
2023년 11월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2023년 11월 20일
Dear Madam, Dear SirThank you for choosing our establishment for your stay in Burgundy. We are delighted to read that you enjoyed your stay at our Château.However, we are rather surprised by the fact that you find our Château similar to a hotel, even though we have chosen to retain as much of its character as possible.We look forward to welcoming you back to our Domaine.

10/10 - 훌륭해요

Geoffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful surroundings and hotel
2023년 10월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2023년 10월 23일
Dear Sir,Thank you for choosing our establishment for your stay in Burgundy.We thank you for this wonderful note and are delighted to see that you enjoyed the surroundings of our Domaine and our Château.We look forward to welcoming you back to our Domaine in the near future,Kind regards,

8/10 - 좋아요

David

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Proprty a bit tired
2023년 10월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2023년 10월 19일
Dear Sir,Thank you for choosing our establishment for your stay in Burgundy.We would like to thank you for your note, which reflects a pleasant stay at our Domaine.We look forward to welcoming you back to our Domaine in the near future,Kind regards,

10/10 - 훌륭해요

Lars Peter

2023년 10월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2023년 10월 18일
Dear Sir,Thank you for choosing our establishment for your stay in Burgundy.We would like to thank you for your excellent rating, and we are delighted to see that you had a pleasant stay at our Domaine.We look forward to welcoming you back to our Château in the near future,Kind regards,

4/10 - 별로예요

Roseline

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quel dommage que les services et l'entretien ne soient pas à la hauteur de ce bel établissement 4 étoiles. Voici la liste des déconvenues que nous avons rencontrées. - rideau décroché dans une chambre qui ne pouvait pas être remis en place avant le lendemain - poussoir du gel douche cassé et flacon presque vide - boîte de mouchoirs vide placée en évidence qui n'a pas été remplacée - tasse à café utilisée la veille qui n'a pas été nettoyée Le matin au petit déjeuner, nous demandons poliment de nous rapprocher 2 tables pour s'assoir à 4. La personne présente ne le fait pas. C'est mon amie qui s'en charge et réclame que nos tables soient nettoyées. - Dernière précisons d'ordre pratique, aucune lampe accessible de l'autre coté du lit en 160 dans la chambre de nos amis (donc si vous avez besoin de vous lever dans la nuit et que vous n'êtes pas du bon côté, réveillez votre conjoint) Je termine en précisant que tous ces désagréments ont été signalés en temps voulu mais apparemment cela n'a choqué personne puisqu'au moment de régler notre facture, il nous a été réclamé 0.40 cts en espèces car le montant encaissé en carte bleue était erroné. Aucun geste commercial n'a été fait, ne serait-ce qu'un café…surtout que nous avions réservé 2 nuits. Je ne recommanderai pas cet établissement qui n'est absolument pas à la hauteur de ses 4 étoiles!
2023년 10월에 1박 숙박함
답변 제공: Andreas MILAN Assistant Administratif 님, 2023년 10월 25일
Chère Madame, Nous vous remercions d'avoir choisi notre établissement pour votre séjour en Bourgogne.Nous sommes navrés de voir que votre séjour au sein de notre Château n'ait pas été à la hauteur de vos espérances.Concernant les remarques sur votre chambre, nous sommes peiné qu'il y ait eu autant de désagréments, cependant, notre cheffe de réception a toujours répondu favorablement et avec le sourire à vos demandes, que ce soit pour changer votre boîte de mouchoirs vide ou encore votre tasse à café. Pour les 40cts restants à payer, il s'agissait des taxes de séjour. Ces taxes sont obligatoires et ne sont pas des bénéfices pour l'hôtel, mais sont reversées à la communauté de commune. C'est pourquoi nous vous avons demandé de régler cette dernière.Nous espérons pouvoir vous recevoir de nouveau prochainement au sein de notre Domaine afin de pouvoir vous proposer une expérience plus positive et à la hauteur de vos espérances. En vous renouvelant nos excuses,Bien cordialement,

10/10 - 훌륭해요

Thierry

2023년 10월에 1박 숙박함
답변 제공: Andreas MILAN Assistant Administratif 님, 2023년 10월 16일
Bonjour Monsieur, Nous vous remercions d'avoir choisi notre établissement pour votre séjour en Côte d'Or.Nous vous remercions pour ce commentaire.Nous espérons vous accueillir de nouveau prochainement au sein de notre Domaine,Bien cordialement,

8/10 - 좋아요

Louis

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Fine hotel in good location
2023년 10월에 2박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2023년 10월 16일
Dear Sir,Thank you for choosing our establishment for your stay in Burgundy.We thank you for your valuable comment and are delighted to see that you enjoyed our hotel and our Domaine.We look forward to welcoming you back to our Domaine in the near future,

10/10 - 훌륭해요

PAUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stop
Very enjoyable overnight stop. Restaurant was very good. Wifi in our outbuilding was a little patchy otherwise perfect. Thank you
2023년 9월에 1박 숙박함
답변 제공: Morgane DANIEL, Assistant Manager 님, 2023년 9월 14일
Dear Paul,Thank you for choosing our establishment for your stay in Burgundy.We are delighted that you enjoyed your stay.We look forward to seeing you again soon at the Domaine.Yours sincerely

10/10 - 훌륭해요

Alastair

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Morgane, Assistante de Direction 님, 2023년 8월 9일
Bonjour Alastair, Nous vous remercions d'avoir choisi notre établissement pour votre séjour en Bourgogne et sommes ravis de voir que vous ayez passé un agréable moment au sein de notre Château. Nous vous remercions pour cette magnifique note de 10.Au plaisir de vous accueillir de nouveau prochainement au sein de notre Domaine, Bien cordialement,

8/10 - 좋아요

Neil

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
One night stop
When we arrived, our room smelled of sewage. We asked the front desk to come and solve the problem. The drains were not clean and the gas in the room was terrible.
2023년 8월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2023년 8월 7일
Good morning Madam, good morning Sir,Thank you for choosing our establishment for your stay in Côte d'Or. We are sorry to read that you experienced some inconveniences during your stay. We hope that our staff solved the problem as you had hoped.We look forward to welcoming you back to our estate soon,Kind regards,

8/10 - 좋아요

geert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ontbijt goed, avondeten minder
2023년 7월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2023년 8월 4일
Dear Geert,Thank you for choosing our establishment for your stay in Burgundy;We would like to thank you for your 4/5 rating, which shows that you had a pleasant stay at our Château, and we are delighted that you did.We look forward to welcoming you back to our Domaine in the near future,Kind regards,

8/10 - 좋아요

Torben Norre

2023년 7월에 1박 숙박함
답변 제공: Andreas MILAN, Administrative Assistant 님, 2023년 8월 1일
Dear Torben Norre,Thank you for choosing our establishment for your stay in Burgundy.We are delighted that your stay lived up to your expectations, and thank you for your review.We look forward to welcoming you back to our Domaine in the near future.Kind regards,

10/10 - 훌륭해요

Lars

2023년 7월에 1박 숙박함
답변 제공: Andreas MILAN, Assistant Administratif 님, 2023년 7월 31일
Cher Lars,Nous vous remercions d'avoir choisi notre établissement pour votre séjour en Côte d'Or.Nous sommes ravis de voir que vous ayez passé un agréable moment au sein de notre Château.Nous vous remercions pour cette magnifique note de 10.Au plaisir de vous accueillir de nouveau prochainement au sein de notre Domaine,Bien cordialement,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Middelmådig, ville ikke valgt å bo her igjen
Helt greit opphold. God plassering, nydelige områder rundt. Men et par ting trekker ned: Bildene på siden er misvisende. Servicen er elendig, både på hotellet og i restauranten. På hotellet på morgenen fikk vi beskjed om at vi måtte komme tilbake på kvelden dersom vi ville ha cappucino, for det var det ingen der som kunne lage på det tidspunktet. I restauranten ble vi sittende en evighet og vente på menyen, og stort sett resten også. Maten var ok.
2023년 7월에 1박 숙박함
답변 제공: Andreas MILAN Administrative Assistant 님, 2023년 7월 26일
Good morning Madam, good morning Sir,Thank you for choosing our establishment for your stay in Burgundy.We are sorry to read that your stay did not live up to your expectations and that our teams were unable to meet your requests, we apologise.We take your comments into account as they help us to improve our teams.We hope to welcome you back to our establishment with a more favourable experience for your stay.Kind regards,

6/10 - 괜찮아요

Stine

2023년 7월에 1박 숙박함
답변 제공: Andreas MILAN Assistant Administratif 님, 2023년 7월 21일
Bonjour Madame, Monsieur,Nous vous remercions d'avoir choisi notre établissement pour votre séjour en Bourgogne.Nous vous remercions également pour votre retour concernant votre séjour.Nous espérons vous recevoir de nouveau prochainement au sein de notre Domaine,Bien cordialement,

8/10 - 좋아요

Marie

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We arrived past 9pm after driving in from Paris and the two reception ladies greeted us with a big smile. We booked two rooms in the castle building for 2 nights and were given rooms on the 1st floor which didn't have a nice view as it was half-blocked by a terrace of some sort filled with dead leaves. The room itself was nice, spacious and had an extra bed. The detailings in the room were also very nice. Bathroom was decent, but there was no space for makeup pouch after placing toiletries. Parking was easy and it was nice walking around the grounds. Definitely a nice experience staying here.
2023년 5월에 2박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 6월 6일
Dear Marie,Thank you for taking the time to share your experience with Domaine de Saulon. We are glad to read that you enjoyed your stay in our hotel. We look forward to welcoming you back to Domaine de Saulon soon. Kind regards, Chloé MARTIN In charge of communication and events’ project.

6/10 - 괜찮아요

Roger

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 6월 6일
Dear Roger,Thank you for taking the time to share your experience with Domaine de Saulon. We hope you had a great time in our Domain.We look forward to welcoming you back to Domaine de Saulon soon. Kind regards, Chloé MARTIN In charge of communication and events’ project.

10/10 - 훌륭해요

Bev

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Château de Saulon 님, 2023년 6월 2일
Dear Bev,Thank you for taking the time to share your experience with Domaine de Saulon. We are thankful for this nice grade you awarded us. We hope it reflects the quality of the experience you had in our domain.We look forward to welcoming you back to Domaine de Saulon soon. Kind regards, Chloé MARTIN In charge of communication and events’ project.

10/10 - 훌륭해요

Marine

2023년 5월에 3박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 5월 31일
Chère Marine,Merci d’avoir choisi le Domaine de Saulon pour votre séjour en Bourgogne et d’avoir pris le temps de partager votre expérience. Nous vous remercions pour cette note. Nous espérons qu'elle reflète la qualité de votre séjour chez nous.Dans l’attente du plaisir de vous accueillir à nouveau prochainement au Domaine de Saulon. Bien à vous, Chloé Martin Chargée de projet communication et évènementiel

10/10 - 훌륭해요

Mahmoud LAKKARi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 5월 31일
Cher Mahmoud LAKKARI,Merci d’avoir choisi le Domaine de Saulon pour votre séjour en Bourgogne et d’avoir pris le temps de partager votre expérience. Nous vous remercions pour cette note. Nous espérons qu'elle reflète la qualité de votre séjour chez nous.Dans l’attente du plaisir de vous accueillir à nouveau prochainement au Domaine de Saulon. Bien à vous, Chloé Martin Chargée de projet communication et évènementiel

10/10 - 훌륭해요

Jörgen

2023년 5월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 5월 31일
Cher Jorgen,Merci d’avoir choisi le Domaine de Saulon pour votre séjour en Bourgogne et d’avoir pris le temps de partager votre expérience. Nous vous remercions pour cette note. Nous espérons qu'elle reflète la qualité de votre séjour chez nous.Dans l’attente du plaisir de vous accueillir à nouveau prochainement au Domaine de Saulon. Bien à vous, Chloé Martin Chargée de projet communication et évènementiel

10/10 - 훌륭해요

r.l. 님, haarlem

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mooi hotel op een leuke locatie. Nette kamers en heel vriendelijk personeel. Komen hier zeker terug!
2023년 5월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 5월 16일
Dear guest,Thank you for taking the time to share your experience with Domaine de Saulon. We are delighted to read that you liked our hotel and surroundings. We look forward to welcoming you back to Domaine de Saulon soon. Kind regards, Chloé MARTIN In charge of communication and events’ project.

10/10 - 훌륭해요

Étienne

2023년 4월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 5월 16일
Dear Etienne,Thank you for taking the time to share your experience with Domaine de Saulon. We wanted to thank you for this great grade you gave us. We hope you had a great stay and that you liked our surroundings.We look forward to welcoming you back to Domaine de Saulon soon. Kind regards, Chloé MARTIN In charge of communication and events’ project.

10/10 - 훌륭해요

Susie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint ophold
Dejligt ophold. Hotellet er fint. Man kunne trimme haven og poolen bedre.
2023년 4월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 5월 16일
Dear Susie,Thank you for taking the time to share your experience with Domaine de Saulon. We are glad to read that you liked your stay with us. We hope everything was how you imagined.We are currently working on the park exterior to offer you the best possible experience.We look forward to welcoming you back to Domaine de Saulon soon. Kind regards, Chloé MARTIN In charge of communication and events’ project.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 4월 21일
Dear guest,Thank you for taking the time to share your experience with Domaine de Saulon. We wanted to thank you for this amazing grade you gave us. We hope that your stay was as great as this grade is. We look forward to welcoming you back to Domaine de Saulon soon. Kind regards, Chloé MARTIN In charge of communication and events’ project.

8/10 - 좋아요

Ute

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 4월 20일
Cher client,Merci d’avoir choisi le Domaine de Saulon pour votre séjour en Bourgogne et d’avoir pris le temps de partager votre expérience. Nous vous remercions pour cette note. Nous espérons qu'elle reflète la qualité de votre séjour. Dans l’attente du plaisir de vous accueillir à nouveau prochainement au Domaine de Saulon. Bien à vous, Chloé Martin Chargée de projet communication et évènementiel

10/10 - 훌륭해요

Lars

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 4월 10일
Dear LarsThank you for taking the time to share your experience with Domaine de Saulon. We are delighted to see you seemed to have great experience with us, considering the grade you gave us.Thank you so much for this.We look forward to welcoming you back to Domaine de Saulon soon. Kind regards, Chloé MARTIN In charge of communication and events’ project.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 4월 10일
Dear guest,Thank you for taking the time to share your experience with Domaine de Saulon. Do you maybe have any feebacks for us so we can see what caused this grade and think about how to improve our services ? We look forward to welcoming you back to Domaine de Saulon soon. Kind regards, Chloé MARTIN In charge of communication and events’ project.

10/10 - 훌륭해요

Severine

2023년 3월에 1박 숙박함
답변 제공: Château de Saulon 님, 2023년 3월 29일
Chère Severine,Merci d’avoir choisi le Domaine de Saulon pour votre séjour en Bourgogne et d’avoir pris le temps de partager votre expérience. Nous sommes ravis de voir que vous avez passé un bon moment au Domaine de Saulon Dans l’attente du plaisir de vous accueillir à nouveau prochainement au Domaine de Saulon. Bien à vous, Chloé Martin Chargée de projet communication et évènementiel

6/10 - 괜찮아요

Ulf

별로예요: 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Château de Saulon 님, 2023년 3월 9일
Dear Ulf, Thank you for taking the time to share your experience with Domaine de Saulon. We hope you had a great time with us during your stay. Do you maybe have any feedbacks to help us improve our services ? We look forward to welcoming you back to Domaine de Saulon soon. Kind regards, Chloé MARTIN In charge of communication and events’ project.

10/10 - 훌륭해요

lammert

2023년 2월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 2월 21일
Dear Lammert,Thank you for taking the time to share your experience with Domaine de Saulon. Thank you for this nice grade, we hope everything was up to your expectations!We look forward to welcoming you back to Domaine de Saulon soon.Kind regards,Chloé MARTINIn charge of communication and events’ project.

6/10 - 괜찮아요

Paul

2023년 1월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 2월 10일
Dear Paul,Thank you for taking the time to share your experience with Domaine de Saulon. We would be happy if you could share more details with us so we can understand this grade and explore solutions to improve our services. We look forward to welcoming you back to Domaine de Saulon soon.Kind regards,Chloé MARTINIn charge of communication and events’ project.

10/10 - 훌륭해요

Antoine

2022년 12월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 1월 23일
Dear Antoine,Thank you for taking the time to share your experience with Domaine de Saulon. We are happy to see you've enjoyed your stay with us.It would be our pleasure to welcoming you back to Domaine de Saulon soon.Kind regards,Chloé MARTINIn charge of communication and events’ project.

2/10 - 너무 별로예요

Ben

가족 여행
별로예요: 직원 및 서비스
Gone down hill massively
Gone down hill, no full bar on hotel, no dinner reservation, one girl in the whole hotel, cold, toilets boarded up. Terrible
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Julien

2022년 12월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2023년 1월 5일
Dear Julien,Thank you for rating us 10/10. It was our pleasure to welcome you at Domaine de Saulon.We look forward to welcoming you back to Domaine de Saulon soon.Kind regards,Chloé MARTINIn charge of communication and events’ project.

10/10 - 훌륭해요

juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena experiencia. Un hotel muy bonito
2023년 1월에 1박 숙박함
답변 제공: Château de Saulon 님, 2023년 1월 5일
Dear Juan,Thank you for taking the time to share your experience with Domaine de saulon. We are glad to read you had a great time with and that you enjoyed your stay.We look forward to welcoming you back to Domaine de Saulon soon.Kind regards,Chloé MARTINIn charge of communication and events’ project.

8/10 - 좋아요

MARK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant country hotel
A good stay with very friendly staff. Room was simple and adequate. Breakfast very good with a wide choice of quality foods. The restaurant was nicely done but we found the food only ok and wine expensive.
2022년 12월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2022년 12월 13일
Dear MARK,Thank you for taking the time to share your experience with Domaine de saulon. We are happy to read you enjoyed your stay with us. We will let our staff know that you appreciated their behavior.We look forward to welcoming you back to Domaine de Saulon soon.Kind regards,Chloé MARTINIn charge of communication and events’ project.

10/10 - 훌륭해요

Emilie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2022년 11월 30일
Dear Emilie,Thank you for taking the time to share your experience with Domaine de saulon. We are pleased to read you enjoyed your time with us.We look forward to welcoming you back to Domaine de Saulon soon.Kind regards,Chloé MARTINIn charge of communication and events’ project.

10/10 - 훌륭해요

Frédéric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Établissement de haut standing dans un cadre très agréable. La vie de château à prix modéré
2022년 10월에 1박 숙박함
답변 제공: Domaine de Saulon 님, 2022년 10월 19일
Cher Frédéric,Merci d’avoir choisi le Château de Saulon pour votre séjour en Bourgogne et d’avoir pris le temps de partager votre expérience.Nous sommes ravis de lire que vous avez appréciez votre séjour parmi nous.Dans l’attente du plaisir de vous accueillir à nouveau prochainement au Château de Saulon.Bien à vous,Chloé MartinChargée de projet communication et évènementiel

8/10 - 좋아요

Christine

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
On tour
It was all very pretty but our room and stay were impacted by the wet weather. The room was lovely but accessed down steps - and in the rain this became a watery puddle. Stepping into the room from the puddle with wet shoes and no rug to absorb water meant we had a puddle on the floor by the door… which we were constantly mopping. There were no opening windows - so in the rain we couldn’t open the doors for obvious reasons. We had a lovely little patio but we’re met with an old whisky glass full of cigarette ends. Seems petty to mention but for the region - and it being 4* we expected better.
2022년 9월에 1박 숙박함
답변 제공: Château de Saulon 님, 2022년 10월 11일
Dear Christine,Thank you for taking the time to share your experience with Saulon Castle. We are glad you liked your room's decoration.We are taking the points you raised in consideration, and adding a rug is a great idea. This is helpful for us to improve the quality of our services, thank you. We look forward to welcoming you back to Saulon Castle soon.Kind regards,Chloé MARTINIn charge of communication and events’ project.

8/10 - 좋아요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Superb building and grounds. Sadly the whole stay was let down by the restaurant experience. Really expensive with a limited choice and failed to deliver on quality.
2022년 9월에 2박 숙박함
답변 제공: Tony 님, 2022년 9월 27일
Dear Ian,Thank you for choosing the Château de Saulon for your recent stay in Burgundy. We are pleased that you enjoyed the Château and the breakfast served. We are sorry that the restaurant experience did not meet your expectations. However, we would like to stress that our chefs' dishes are based on fresh, regional and quality products. We value quality over quantity. We look forward to welcoming you back to the Château de Saulon. With our best regards. Tony Accommodation Manager.

2/10 - 너무 별로예요

Patrick

2022년 9월에 1박 숙박함
답변 제공: Tony 님, 2022년 9월 19일
Cher Patrick,Nous sommes désolés que votre expérience n'ait pas été à la hauteur de vos espérances.Nous restons à votre disposition afin de savoir ce qui ne vous a pas plu.Bien à vous.TonyResponsable Hébergement.