야외 수영장, 10:00 ~ 22:00 오픈, 일광욕 의자

이코노 로지 여행 후기

2 out of 5
이코노 로지
644 Mulberry Ave, Selmer, TN

이용 후기

6.6
평점 10 - 훌륭해요. 61개 이용 후기 중 11개" "
평점 8 - 좋아요. 61개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 61개 이용 후기 중 15개" "
평점 4 - 별로예요. 61개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 61개 이용 후기 중 6개" "

7.0/10

청결 상태

6.6/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Updated room with tile and marble.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear David,Thank you for the wonderful review! We are thrilled that you found everything to your liking.

8/10 - 좋아요

Belinda 님, Carbondale

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The Econo Lodge was close to our rodeo event. The room smelled clean upon entry. No breakfast at all. Personnel interactions were brief and curt.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Belinda, We appreciate your kind words and are thrilled to hear that our hotel exceeded your expectations. Our team works hard to provide exceptional service and it’s wonderful to know that their efforts have not gone unnoticed.

2/10 - 너무 별로예요

Wakingdrea

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty, filthy, would not recommend to a dog
The room was disgusting! Informed management and they did nothing about it! I was itching the entire time I was in the bed. Decided to look at the bed and it was filthy! There were roaches in the corner of the from and dead spiders. I would recommend a dog to stay here let alone a person!
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 13일
Dear Wakingdrea, we regret to hear about the inconveniences you had while staying with us. We'll strive to address your concerns, and we hope to have a chance to change your perceptions.

4/10 - 별로예요

vanessa

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Floors were nasty and the base boards look like they have never been cleaned. I dont thi k tge shower had since it had spider webs. We stay there only because we have no other choices in Selmer, Tn.
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 13일
Dear Vansessa, Our apologies that your experience with the room was not in line with high standards of service. We have communicated this information to our Housekeeping Director to ensure the issue is corrected hope you will give us a try again in the future.

8/10 - 좋아요

Kristy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This property has been several brands over the last few years. They have made some much needed improvements (replaced carpet with LVP, upgraded the bathrooms, replaced linens). They used to provide a continental breakfast, but that has not come back since COVID.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 18일
Dear Kristy, Our goal is to impress everyone who stays at Econolodge , Selmer , TN, so we're happy to hear we succeeded with you! It's great to know that our beautiful improvement impressed you. Thank you for the kind review and recommendation. We look forward to seeing you again soon.

4/10 - 별로예요

Elizabeth 님, Columbia

가족 여행
별로예요: 편의 시설/서비스
Desk attendant was not friendly or welcoming. Never offered Wi-Fi information, etc. Was skeptical when I said no pet would be in the room. Said my Expedia prepayment etc was denied.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 18일
Dear Elizabeth, Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any issues with the Expedia payment and for any difficulty getting them resolved. We'll look into your comments further and be grateful for the chance to provide you with a more enjoyable visit.

4/10 - 별로예요

Clint

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 4일
Dear Clint, Please let us know how we can get 5 star review next time.

2/10 - 너무 별로예요

Jim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We paid for everything before we got there through hotel.com. Then when we got there, they charged us extra and said that hotel.com didn’t pay for everything.
2023년 8월에 1박 숙박함
답변 제공: general manager 님, 2023년 8월 31일
Dear Jim, We apologize that you received poor service during your stay with us. This is unacceptable! We will share this feedback with our team members and leadership and use it as a training opportunity to prevent issues like this in the future. Thanks for taking the time to share your experience and leaving us invaluable feedback.

4/10 - 별로예요

Donna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place was dirty.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 26일
Dear Donna, Thank you for taking the time to share your experience about your recent stay with us. Please know that your feedback is important to us, so we have sent this to our Executive Team to help guide decisions that are made to improve our hotel. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.

6/10 - 괜찮아요

Chris

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed here for one night. Room was okay not real clean. Had to put up a deposit on the room checked out the next morning no one at front desk to get deposit back. Took 2 days to get the deposit back.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 26일
Dear Chris, Thank you for choosing to stay with us! We hope to welcome you back and win your heart in full!

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 26일
Dear Mark, We appreciate your review and are glad you enjoyed your stay with us!

8/10 - 좋아요

Dana

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was safe and very quiet
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 7일
Dear Dana, Thank you for your review review. We hope to serve you again in the near future.

8/10 - 좋아요

Gerald A 님, Lubbock

가족 여행
좋아요: 직원 및 서비스
Did not like not having a breakfast situation as the property had this service in the past. Inconvenient not to have this service. The property is equipped for this service.
답변 제공: General Manager 님, 2023년 5월 29일
Dear Gerald, Thank you for taking the time to share your experience about your recent stay with us. This type of feedback is needed as we are always looking for ways to improve our guest experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.

6/10 - 괜찮아요

Terry

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The booking ad said there wud be a complimentary breakfast. There was NOT. We were still in our room one morning when the maid arrived. She said she wud come back later. She did not. Our room was adequate but ... drab ... with walls painted a dark color, a bit 'depressing'. The room was clean, bedding fairly new, bathroom updated, hair dryer, hot water pot for tea, instant coffee. Overall - acceptable but not great.
2023년 4월에 4박 숙박함
답변 제공: General Manager 님, 2023년 5월 3일
Dear Terry, Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. We hope that you will give us another chance next time you're in Selmer, TN.

2/10 - 너무 별로예요

Valerie

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The front office staff would not change my booking because they said they had no rooms available for the day i wanted. It showed online that she had available rooms & i told them that but they said they didnt & didn't know why Expedia put that they did.
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 3일
We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.

6/10 - 괜찮아요

Becky

가족 여행
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 18일
We would not be able to grow and develop without feedback like yours. We are glad you enjoyed your stay and hope to see you again soon.

8/10 - 좋아요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasantly Surprised.
We came up to help with the cleanup from the tornados that hit the area. We got one of the last rooms - very comfortable and spacious. There aren't a lot of options for hotels in Selmer, this hotel has been remodeled since the last time we stayed. Check-in took a while and it seemed like I was bothering the clerk. We didn't get a wi-fi password so not sure if they have wi-fi or not.
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 14일
Dear Kelly, We’re thrilled that you were satisfied with your stay! Your feedback is greatly appreciated. We hope to have you again in the near future!

8/10 - 좋아요

Herbert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Basic Comfortable accommodations
2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2023년 3월 31일
Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.

6/10 - 괜찮아요

Kent 님, Flemingsburg

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I prepaid for my room on Expedia, still took 10 minutes to check in. Property run down, not in great shape. Reasonably clean
2023년 1월에 1박 숙박함
답변 제공: General Manager 님, 2023년 2월 10일
Dear Kent, We would not be able to grow and develop without feedback like yours. Thank you for taking the time to share your experience with us. We hope to see you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 1월에 2박 숙박함
답변 제공: General Manager 님, 2023년 1월 13일
We’re thrilled that you were satisfied with your stay! Your feedback is greatly appreciated. We hope to have you again in the near future!

6/10 - 괜찮아요

Sandra

가족 여행
좋아요: 청결 상태
I called to alert staff we would be arriving around 5 am and to confirm someone would be there to check us in. I arrived at 5:15 am, the front door was locked. Rang the bell, knocked and called for 5 minutes before someone came to the front. Can see that I woke them up. Checked out at 4 am. Front door locked again. No one came to door so had to leave room key between the door and left a message on VM that I checked out. Room was clean but fridge and microwave combo very outdated. Microwave had turn buttons instead of digital buttons. Face cloths were thin and discolored from wear and tear. Toilet ran. Had to wiggle the handle to stop it. TV was horrible. Horrible sound and horrible connection. Had to keep unplugging and replugging to get it to work.
답변 제공: General Manager 님, 2023년 1월 13일
Thank you for taking the time to share your experience about your recent stay with us. We apologize for any inconveniences. Please know that your feedback is important to us, so we have sent this to our Executive Team to help guide decisions that are made to improve our hotel. We hope you will give us another chance next time you’re in Selmer . Thank you.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY
Never in my life will I EVER stay at this hotel again. Ya'll need to get them off your site. The place is disgusting. Towels with brown spots all over them, overcharging for pets (they charge PER pet), $100 deposit on TOP of the pet fee, the bed was broken (Literally sunk in on one side), the tub would NOT drain (reported this to housekeeping and was told they knew about it, but the owners had not chosen to fix it, also told the owners and literally no response), we had 2 lights that worked besides bathroom area. They advertise "free breakfast" but there is no breakfast due to "COVID". Umm, didn't those restrictions stop? The parking lot is littered with trash, along with the grassy area they expect you to take your dogs to do their business at. We got a call Saturday morning saying we hadn't paid for the dogs being there, however, we TOLD them we had dogs when we checked in and was under the assumption they charged us. They didn't, so we had to go up there Saturday morning and pay $350. So that is basically dang near $180 a night for a slum hotel! The pics do NOT match the hotel. Oh and by the way, it advertises room service.....lol. All I can do is laugh at that. We checked in at 2am, normal hotels have someone on third shift. Instead, their door is locked and I stand outside in the cold for five mins waiting on the woman to get out of bed so we can check in. Just don't stay here...drive an extra hour to the next town or rent a house.
2022년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 1월 13일
Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. Please know that your feedback is important to us, so we have sent this to our Executive Team to address the issues found. We hope that you will give us another chance next time you're in Selmer.

2/10 - 너무 별로예요

Zachary

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 3박 숙박함

8/10 - 좋아요

R Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay for the price. Room was clean. Staff was great
2022년 11월에 5박 숙박함
답변 제공: General Manager 님, 2022년 11월 27일
Dear Jeffrey, We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!

2/10 - 너무 별로예요

Kaitlin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The toilet was plugged upon arrival. Maintenace came and went and did nothing. No trash can in the room.
2022년 11월에 6박 숙박함
답변 제공: General Manager 님, 2022년 11월 27일
Dear Katlin, We are sorry to hear about these issues you had while with us. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.

4/10 - 별로예요

Len

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very easy to work with and took care of our needs. The rooms were neat and clean.
2022년 10월에 3박 숙박함
답변 제공: General Manager 님, 2022년 10월 19일
Dear Gregory, Thank you for taking the time to share your experience with us. We appreciate the fantastic review and are glad you enjoyed your stay with us. We hope to have you back next time you're in Selmer

4/10 - 별로예요

Kendra

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 2박 숙박함
답변 제공: General Manager 님, 2022년 9월 25일
Dear Kendra, Thank you for taking the time to share your experience with us. We appreciate the review and We hope to have you back next time you're in Corinth.

6/10 - 괜찮아요

Taralynne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no way to plug up electronic devices by bed to recharge. This Choice Hotel has not been upgraded to recent standards.
2022년 9월에 2박 숙박함
답변 제공: General Manager 님, 2022년 9월 25일
Thank you for taking the time to share your experience with us. This type of feedback is needed as we are always looking for ways to improve our guest experience. We hope that you will give us another chance next time you're in Selmer,

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No issues
No issues. Comfortable room.
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 8월 15일
Dear Lisa, We are delighted to hear your stay was nothing less than exceptional. Thank you for choosing to stay with us!

6/10 - 괜찮아요

pierre

2022년 7월에 2박 숙박함

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
No breakfast as advertised on website and business sign. Using covid as an excuse to keep the dining area closed just to save a couple of bucks is sad. At least offer the customer a voucher for the local fast food places; a small amount is fine. Or discount the room price a little.
2022년 7월에 1박 숙박함
답변 제공: General Manager 님, 2022년 8월 15일
Dear Robert, Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. Please know that your feedback is important to us, so we have sent this to our Executive Team to help guide decisions that are made to improve our hotel. Thank you again and safe travels.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
Only 1 channel available on tv. Took a long time to check in.
2022년 7월에 1박 숙박함
답변 제공: General Manager 님, 2022년 7월 28일
Dear Lisa, Guest satisfaction is our highest priority, so I regret that we weren't able to deliver a more positive experience. Your feedback is welcome and taken into conisderation as we continually update and improve. We appreciate you taking the time to share your review with us and we hope to impress on a return visit.

8/10 - 좋아요

WILLIE

2022년 7월에 3박 숙박함
답변 제공: General Manager 님, 2022년 7월 19일
Dear Willie, We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

6/10 - 괜찮아요

Chris

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: General Manager 님, 2022년 7월 13일
Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.

10/10 - 훌륭해요

Marcella 님, Carleton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great start for the money. Staff extremely pleasant. Great sleep on a very comfortable bed.
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 7월 13일
We thank you for taking the time to give us a 5-star recommendation! We are delighted to hear your stay was nothing less than exceptional. Hurry back soon!

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Austin

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was only one person working and we would find her sleeping all the time. She was very rude too.
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 16일
I'm so sorry for your poor experience at our hotel and we are very sorry we did not meet your expectations. We regret that our front desk staff was not met with our excellence in service. We value you as our guest and appreciate you taking the time to write. We hope to have the opportunity to welcome you for a more pleasurable experience.

4/10 - 별로예요

Allyson

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was nice and no bedbugs, but other furniture was not clean. Microwave, fridge, mirrors, couch, walls, floors…
2022년 6월에 2박 숙박함
답변 제공: General Manager 님, 2022년 6월 16일
I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect . The details definitely do make a trip and we regret we missed the mark. Your feedback provides many areas that we can work on in order to improve our guest experience. We would love another opportunity to serve you.

4/10 - 별로예요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
While the listings all say breakfast is included. We’re far enough past the pandemic for that to be an excuse. Plus listings should be current. Also this is not a nice enough place for the price. The $100 deposit is unreasonable for a prepaid room. Hardly any places do that.
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 7월 13일
Thank you for taking the time to share your experience with us. We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. This type of feedback is needed as we are always looking for ways to improve our guest experience. We hope that you will give us another chance next time you're in Selmer ,TN.

4/10 - 별로예요

Renee

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sad, sad, sad!!!
The person who checked us in was very rude. She indicated that we should be happy with the conditions because we got such a good rate. The room was very dirty, the floor behind the nightstand looked as if it hadn’t been swept in months. The sheets were dirty.
2022년 5월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 16일
I’m sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us.

10/10 - 훌륭해요

Johnathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 5월에 3박 숙박함
답변 제공: General Manager 님, 2022년 6월 8일
We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our comfortable beds and ample amenities. Thank you for staying with us and we look forward to seeing you again.

6/10 - 괜찮아요

Tony

가족 여행
I think we will stay elsewhere next time.
Room was not ready till 5 pm. Sign says check-in @ 2 pm. No breakfast as advertised, still using Covid as excuse.
2022년 5월에 2박 숙박함
답변 제공: General Manager 님, 2022년 6월 16일
I’m sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us.

6/10 - 괜찮아요

Elaine

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Clean and comfortable bed
Very clean and comfy bed Was disappointed as no breakfast was being served
2022년 5월에 3박 숙박함
답변 제공: General Manager 님, 2022년 6월 16일
We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, Thanks again and we look forward to your next visit.

4/10 - 별로예요

Eydie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Econolodge Lodge in Selmer grade D-.
We arrived at Econolodge in Selmer, TN around 7:30pm. I was apprehensive about having to give the clerk a $100. deposit, as there was no mention of that when I reserved and paid in advance. Then I was told no breakfast because of COVID. I reserved with free breakfast for my family if four. No mention of COVID. I asked what time the pool opened and was told the pool was broken. I reserved the room with my grandchildren specifically because they advertise with a beautiful pool. Falsely So overall the room was clean and comfortable. But I didn't get at all what was promised and expected. Needless to say, I won't be back.
2022년 5월에 2박 숙박함
답변 제공: General Manager 님, 2022년 6월 7일
We are so pleased to hear our nice beds, clean room were the highlights of your stay. Thank you for your compliments however, we regret that we did not exceed your expectations this trip. We value you as our guest and hope to have you stay with us again for a better experience. Thanks again for writing a review.

8/10 - 좋아요

Katie

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, good size room. Housekeeping made sure I had everything I needed during my stay. Good experience
2022년 5월에 2박 숙박함
답변 제공: General Manager 님, 2022년 5월 11일
Dear Katie, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area!

10/10 - 훌륭해요

Donna and Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean room
The rom was very clean,i have no complaint about the room at all. Would.have liked something for breakfast but i understand COVID didnt allow that. Everything was great and im sure we'll stay there again.
2022년 4월에 1박 숙박함
답변 제공: General Manager 님, 2022년 5월 6일
We are thrilled to hear that we provided you with a comfortable, first stay. Your sincere feedback, which includes successes and recommendations for improvement, helps guide our team who strives to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return.

8/10 - 좋아요

CINDI

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Some work needed.
The person checking us in didnt seem to know what he was doing and had no personality. He seemed to be a teenager. A woman assisted and we were checked in. Room smelled like a smoking room, until we turned on the air conditioner. We were on 1st floor and clearly heard footsteps above us on 2nd floor.
2022년 4월에 1박 숙박함
답변 제공: General Manager 님, 2022년 4월 28일
Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our team to foster improvements. For this reason, we hope to host you again.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. Everything was clean and quite.
2022년 4월에 1박 숙박함
답변 제공: General Manager 님, 2022년 4월 13일
Thank you for sharing your kind review with us and other travelers. I'm glad you enjoyed our accommodations and friendly service. It's encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area.

4/10 - 별로예요

Philesa

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location was the best thing about the property. Right in the middle of town. That’s all that was really good about it. The rest wasn’t terrible, but it wasn’t great either.
2022년 4월에 2박 숙박함
답변 제공: General Manager 님, 2022년 4월 9일
Dear Philesa, We are glad that you like our location. We value your feedback and hope to deliver a flawless experience upon your return to the area. Thank you for staying with us.