바(숙박 시설 내)

더 블러프 서배너 히스토릭, 태피스트리 컬렉션 바이 힐튼 여행 후기

3.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 451개 이용 후기 중 231개" "
평점 8 - 좋아요. 451개 이용 후기 중 152개" "
평점 6 - 괜찮아요. 451개 이용 후기 중 41개" "
평점 4 - 별로예요. 451개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 451개 이용 후기 중 7개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Sukwang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 좋아요
좋았어요. 깨끗하고 조용하고 조식도 나쁘지 않았어요
2021년 12월에 1박 숙박함
답변 제공: General Manager 님, 2021년 12월 27일
Dear Sukwang, We are delighted to see that you were able to enjoy a pleasant experience at The Bluff Hotel. Thank you for highlighting our clean and relaxing accommodations. Should your travels bring you back to Savannah, count on us again for another wonderful stay.

6/10 - 괜찮아요

Rachel

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
From the reviews I saw and price point, I had high hopes for this hotel. We got a text asking how the room was prior to getting there and did self checkin on the app and we were able to go right to our room. When I saw the room it wasn’t too bad, but the toilet seat had some splatters and the shower had dirty shoe prints in it. I did text back letting them know that and never heard back and it never got cleaned. There is a fee for parking (we ended up parking offsite in another garage about 14 min walk away for $5 instead of parking there for the $25) and we also opted not to do the breakfast which from what I read was not worth the money. The complimentary shuttle (just tip your driver) runs from around 2pm to 10pm and there are 4 locations it goes to in downtown Savannah. There’s not a whole lot within short walking distance aside from a good brewery (Service Brewing) and a taco truck that is often outside of it. Otherwise, most everything is a 15 minute walk or more which isn’t so bad when not in the heat, but pretty brutal during the hot hours. There is no vending machine but there is a little spot with some items, but they weren’t priced. They did give us each a bottled water free when we asked and they do have a water pitcher with fruit in it with cups in the lobby. No pool or any other amenities. They do have a small bar, but no one was using it Saturday night when we were there. My understanding is there’s no food aside from the bland breakfast that you have to pay fo
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 24일
Dear Rachel,Thank you for your detailed feedback. It's great that our digital check-in and room access worked smoothly for you. We're also glad you enjoyed our complimentary shuttle and the local brewery and taco truck nearby. However, we are disappointed to learn of the issues with the cleanliness of your room and the lack of follow-up on your concerns. Our team will promptly review this to ensure a better experience. We hope for another opportunity to better serve you on your next visit to Savannah.

10/10 - 훌륭해요

Erik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Erik, We're thrilled that our amazing staff made such a tremendous impression on you during your stay! Their warmth and hospitality are what make our hotel feel like a home away from home. Thank you for recognizing their efforts, and we look forward to welcoming you back to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah for another memorable experience.

10/10 - 훌륭해요

Jonatan 님, Jacksonville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing service from Keke and the rest of staff
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Jonatan,It brightens our day to know that you had a fantastic stay with us! Keke will be delighted to know her hospitality left a memorable impression on you, and we'll be sure to share your compliments with her and the rest of our dedicated team. Thank you for your perfect rating, and we hope you return to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah soon!

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, clean, friendly staff
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Tammy,It was our pleasure to provide you with clean, welcoming accommodations, and we're thrilled our staff left a terrific impression on you. We're glad you enjoyed your visit, and we look forward to hosting you again at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah!

8/10 - 좋아요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was convenient with on site parking. Loved the shuttle available. Staff were the best part! Very friendly and helpful! So glad we didn't book a hotel on the river with construction everywhere!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Mary,From our convenient parking to our friendly team members, we're so thrilled to know that you enjoyed everything about your visit! Thank you so much for the high rating and we hope to see you again soon.

2/10 - 너무 별로예요

Jessica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Patrick

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Pasquale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very very nice
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Pasquale,Thank you! Our team works hard to ensure our guests have everything they need for a perfect visit, so they will be delighted to read your wonderful review. We look forward to welcoming you back to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah for another five-star experience.

8/10 - 좋아요

Henry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and clean comfortable rooms. Location about 3-4 blocks from restaurants, shops and downtown squares.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Henry,It sounds like we checked all the right boxes for an enjoyable visit to Savanah. Thank you for highlighting what you enjoyed the most, especially our clean accommodations, prime location, and top-notch hospitality. We hope you choose us for your accommodations the next time you travel back this way. It would be a delight to host you again and earn that fifth and final star. Be sure to share how we can do just that with our team when you return!

6/10 - 괜찮아요

Christopher

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Not family friendly as we expected. Make sure you bring a pac and play if you have little ones. I called ahead and asked if they had them and they said yes but they were first come first serve. When we arrived a asked if they had one available and I was told they would bring one up. 2-3 hrs went by and I went down to ask again and the front desk told me they were out and only had 3 for the entire building. When I got back to the room my wife said they just dropped it off. I was happy until I went to set it up and it was a broken unit…
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear Christopher,Thank you for your feedback. Please accept our sincere apologies for your issues with the pack-and-play. It is always best to reach out to the front desk or ask a manager when dealing with an issue on the property so they can resolve it immediately. Again, please accept our apologies as we strive for complete guest satisfaction. Thank you for choosing to stay with us and I hope you can consider returning when back in town.

10/10 - 훌륭해요

Nikolaj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, close to river walk
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 12일
Dear Nikolaj,Thank you for choosing to stay at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah! We're glad our proximity to local attractions was convenient. We appreciate your excellent rating and hope you'll come back.

10/10 - 훌륭해요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great restaurants and shuttle service.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Michael,It was such a pleasure to welcome you to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah! We're delighted you had the chance to enjoy our fantastic amenities and that you took advantage of our convenient shuttle service. Thank you for your great review and perfect rating, and we hope you return soon!

10/10 - 훌륭해요

Bridgett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jazz and the staff made me feel welcome. Thanks for an awesome few days.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 10일
Dear Bridgett,We're delighted you enjoyed your stay at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah! It's great to hear that Jazz and the rest of our staff made you feel welcome. Please come see us again soon.

6/10 - 괜찮아요

Rahma

출장 여행
Great staff super friendly and helpful. The surrounding area of the hotel is okay, nothing within walking distance such as restaurants or coffee shops, so you’re going to have to pay for the hotel breakfast which is meh. The hotel rooms are spacious but the mattresses are very uncomfortable, I was sinking into the mattress, could barely sleep and woke up with with my neck and shoulders in a mess. But it’s was a clean hotel
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Rahma,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service and pristine accommodations, so we're thrilled that was the case for you. However, we offer our sincere apologies for any discomfort you experienced with your mattress and for any inconvenience this may have caused you. Also, we're sorry to learn our breakfast offerings fell short of expectations. Your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

10/10 - 훌륭해요

Clayton 님, Long Beach

좋아요: 청결 상태
Clean, modern and roomy
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Dear Clayton,Thank you for taking the time to share your thoughts with our team. We are glad that you enjoyed our high standards of cleanliness, modern environment, and spacious accommodations. It is an honor to have earned all the stars for your stay, and we look forward to welcoming you back.

8/10 - 좋아요

Stefanie

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Stefanie,Thank you for choosing The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah. We hope you had a fantastic stay with us and we look forward to the opportunity to see you again!

10/10 - 훌륭해요

Alexandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All Good!
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 4일
Dear Alexandra,Thank you for your five-star review! We're delighted to hear that everything was to your satisfaction. Our team looks forward to ensuring your next visit to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah is just as excellent.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

annette

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the hotel very modern. Very clean. The beds we're so comfortable. Overall I would definitely stay here again. Perfect location to historic downtown Savannah.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 26일
Dear Annette,Thank you for allowing The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah to host your recent stay. We're delighted to hear we were able to deliver a positive experience and that you appreciated our clean, comfortable, and modern accommodations, as well as our great location ideal for downtown Savannah. We're grateful for your kind comments, and we hope to have the pleasure of your company the next time you're in the area. We're grateful for your kind comments, and we hope to have the opportunity to welcome you back soon.

10/10 - 훌륭해요

John

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Allyson

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My daughter lives right next door at the Hue, so I stay here when I'm in Savannah. Maybe 5 or 6 times in the last few years. Always welcoming, and great bar staff. Maybe not the most convenient to the historic area, but certainly not too far either.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Richard,We truly love having you with us whenever you come to visit your daughter. Family is important to us and we love to see that you feel welcomed each time you stay at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah. Thank you so much for the perfect rating. We can't wait to welcome you back to your home away from home.

6/10 - 괜찮아요

Tatiana

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was ok
The hotel was clean. Our bathroom shower was not very clean. It should of been white but was not. Had to clean the shower.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Tatiana,Thank you for sharing your experience. We're pleased you found our hotel clean overall. However, we regret that your shower did not meet our usual high standards. We appreciate your feedback and hope to offer you a flawless experience on your next visit.

8/10 - 좋아요

YONIC

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The remodel of the property looks great, but it is across the street from a public housing authority (the projects), although we didn't feel unsafe. The staff was very friendly! We were there during the Georgia and Alabama football game and there was No TV at the bar to watch.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 11일
Dear Yonic,Thank you for allowing The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah to host your recent stay. We're happy to hear you had an enjoyable experience and that you appreciated our updated accommodations, as well as the friendly hospitality our team provided. However, we're sorry you didn't find our location ideal and that you were disappointed the bar area did not have a television for the football game, but we do value all feedback. We're grateful for your comments, and we hope to exceed your expectations the next time you're in the area.

10/10 - 훌륭해요

Francesco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Felicia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay. The room was absolutely beautiful and clean. The hotel was beautiful as well. Will definitely stay again. Front desk representative was very welcoming.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Felicia,What a wonderful review of The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah! Our front desk team was proud to extend warm, welcoming hospitality to you. We're also delighted that you had an excellent experience at our lovely, clean property. Many thanks for your thoughtful compliments, and we hope to see you again!

8/10 - 좋아요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shuttle service
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Brenda,Thank you for choosing The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah, and we're glad to hear our shuttle service met your expectations. It was a pleasure to have you stay with us, and we're here to make your future visits even better!

10/10 - 훌륭해요

Mercedes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reslly good hotel, super clean and huge rooms ,placent staff
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Mercedes,It was a pleasure hosting you at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah! We're glad our clean, spacious rooms and friendly staff impressed you, and we look forward to your next visit.

8/10 - 좋아요

Ikicia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property very beautiful and clean. I didn’t have to walk to a parking garage. Close to downtown and River street.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Ikicia,Thank you for taking the time to leave us a wonderful review! We are thrilled to hear that you enjoyed the beauty and cleanliness of our property, as well as the convenience of our parking and proximity to downtown. At The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah, we strive to provide a comfortable and easily accessible experience for all our guests. We appreciate your kind words and look forward to welcoming you back soon for another enjoyable visit!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Needs some TLC.
Nice beds and towels. Our room was only half clean. It was like someone had to leave during the process. We asked for cleaning our 2nd day, (you have to do it before 9:00, we did). No one ever came. They have the cutest little shuttle but it doesn’t start running until 2:00. Staff is polite, but overall don’t seem very invested in their jobs. There is a wretched smell on Fridays and Saturdays from the nearby paper mill. For a little more money get a hotel nearer the action. With more manager involvement, this could be a much higher rating.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 8일
Thank you for your feedback. We are pleased you enjoyed our comfortable accommodations and polite team; however, please accept our apologies for any other issues you may have experienced. Our team will review your comments and address your concerns accordingly. Again, thanks for letting us know about your visit, and we hope you will consider staying with us the next time you are in Savannah.

8/10 - 좋아요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A fun get-Way
Very relaxing! Very clean throughout the property. Will return🌞
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 2일
Dear Margaret,It was our pleasure to provide you with clean, relaxing accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again the next time you're in the area.

10/10 - 훌륭해요

Caroline

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Pia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel but unfortunately a little bit too far from the center to walk safely.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Pia,Thank you for the outstanding rating of your recent stay at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah. We're glad you enjoyed your visit with us and our lovely facility. Your comments are important to us. Please note that we have nightly security, and most local tours will pick up guests directly at the front door of our hotel, which is a comfortable alternative to those who prefer not to walk to area points of interest. It would be our pleasure to host you again in Savannah, so come back soon!

2/10 - 너무 별로예요

ASHISH

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
My family and I stayed at The Bluff recently, and at 12:00am we heard knocking on our door. After opening the door slightly I saw it was a stranger who had been knocking. I told him he had the wrong room and he pushed his way through the door into my family’s room, simultaneously pushing my family and I behind the door. He seemed to be intoxicated and aggressively saying this was his room. We ran out of the room and immediately called for the hotel’s front desk employee who called 911. Three police officers came to the hotel, opened our room, and handcuffed the man. This event was completely inexcusable. Had there been security on the premises, this would not have happened. Moreover, the front doors of the building were not locked at night. After speaking to the manager, we were made aware that security was supposed to be present the night of the incident, but they were not there. Additionally, the side entrance of the facility, which should only be opened with those holding hotel room keys, was fully open and accessible to anyone from the public who wanted to open the door. This is very unsafe for any individual staying at the hotel, especially those with young families. I would like to note that the hotel promised us a full refund and provided complementary breakfast for my family and I the following morning. Although management handled the situation well, there were many ways in which the hotel could have prevented such an incident.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 27일
Dear Ashish,We're truly disheartened about your experience. Please rest assured our team is dedicated to the safety and security of our guests, and we will reflect on your feedback so we can seize all opportunities for improvement. It is unfortunate that this experience was caused by another guest. We're glad to hear our staff provided you with a complimentary stay and breakfast, though we regret that you had to undergo this incident in the first place. We know that we can do better, and we hope you'll give us another chance to regain your trust.

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

kristin 님, Rochester

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love that they offer free bike rentals and a shuttle. The area is close to the waterfront, but it's a busy road and two blocks are so are not really pedestrian friendly.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 8일
Dear Kristin,Thank you for your five-star review of The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah! We're delighted you enjoyed the complimentary bike rentals and shuttle service. It's also great to hear you took advantage of our proximity to the waterfront. We acknowledge the busy road situation and appreciate you bringing it to our attention. We're looking forward to your next stay with us!

10/10 - 훌륭해요

David

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Marc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very nice stay. Room was clean and the staff was excellent. Would recommend.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 26일
Dear Marc,Thank you so much for choosing to stay with us at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah. We are thrilled to learn you enjoyed your stay, and we are proud to have received your five-star rating. Guest feedback is always appreciated, and we thank you for highlighting our clean and comfortable accommodations and professional staff. We hope to see you again next time you visit Savannah. It was a pleasure hosting you.

10/10 - 훌륭해요

Morgan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

4/10 - 별로예요

Susan

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

Shannon 님, Dorchester

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was beautiful and clean. We did not have time to test out the bar or any amenities. Neighborhood was questionable. I wouldn’t recommend walking around.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 9일
Dear Shannon,We're so thrilled to hear that our clean accommodations impressed you during your visit. Although you didn't check out our amenities, we appreciate the high rating, and we hope you'll come back and join us again soon.

8/10 - 좋아요

Bonnie 님, Anna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property, location to River St. and staff where great, just a little concerned about the neighborhood. We walked back before dark and had no problems.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 8일
Dear Bonnie,It was a pleasure hosting you during your time in Savannah. We're happy to hear that our location made it easy for you to explore, but we apologize that the surrounding area wasn't what you were expecting. In the future, do not hesitate to reach out to our friendly team, as they'd be happy to discuss our community and share the many different ways to get around town, as tours are quite popular. It's our hope that you'll join us again in the future for another comfortable stay.

10/10 - 훌륭해요

Candice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious and convenient
I wasn't sure what to expect because it was an older hotel, but the two queen bed room was clean, spacious, had a comfy couch and was conveniently close to River Street.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 31일
Dear Candice,We're delighted to hear that your recent stay at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah exceeded your expectations! Your kind words about our clean, spacious rooms and ideal location near River Street are sincerely appreciated.It would be an honor to host you again the next time you're in Savannah.

10/10 - 훌륭해요

Klayton

2023년 7월에 2박 숙박함

8/10 - 좋아요

Thuy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk staff was very nice, courteous, and accommodating. The hotel location was great for travel distance to the Savannah historic downtown and the Savannah riverside.
2023년 7월에 4박 숙박함
답변 제공: General Manager 님, 2023년 7월 17일
Dear Thuy,Thank you for taking the time to share your comments with us! We are thrilled to hear that you appreciated our friendly front desk team and central location. It was a pleasure hosting you, and we hope to see you again soon!

10/10 - 훌륭해요

CINDY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jazz was great. Polite and respectful.
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 7월 11일
Dear Cindy,We are so grateful you enjoyed your stay with us at The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah. It is our goal to treat each and every guest with the utmost respect and politeness they deserve and therefore, we appreciate your kind feedback for Jazz. We look forward to seeing you again soon!

10/10 - 훌륭해요

Michelle

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel and great staff.
2023년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 7월 4일
Dear Michelle, It was such a pleasure to welcome you to The Bluff Savannah Historic, Tapestry Collection by Hilton Savannah! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. Thank you for your kind review, and we hope you will allow us the opportunity to welcome you back for another incredible stay soon!

10/10 - 훌륭해요

candice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was pleasantly surprised by how nice the property was! Stafff was great. The location worked great for us. Everything was walkable.
2023년 6월에 2박 숙박함
답변 제공: Chris S., General Manager 님, 2023년 6월 21일
Great to have you with us, Candice! Glad you had a great stay! See you again soon!