외관

호텔 인디고 서배나 히스토릭 디스트릭트, IHG 호텔 여행 후기

4 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1404개 이용 후기 중 433개" "
평점 8 - 좋아요. 1404개 이용 후기 중 365개" "
평점 6 - 괜찮아요. 1404개 이용 후기 중 289개" "
평점 4 - 별로예요. 1404개 이용 후기 중 168개" "
평점 2 - 너무 별로예요. 1404개 이용 후기 중 149개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Hyejung

2021년 7월에 1박 숙박함
답변 제공: Kalvinston Brown 님, 2021년 7월 13일
Thank you for taking a moment to share your thoughts regarding your recent stay with us. I'm thrilled that you thoroughly enjoyed your experience and found our hotel to be a nice compliment to your obligations in Savannah. Whatever the occasion may be, we hope you come back to see us again soon! Safe travels.

10/10 - 훌륭해요

Naela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the location and that is walking distance to shopping and dining, also parking garage is so close by and only 20 for 24hrs. The staff were pleasant and room was clean and comfortable.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

ELISABETH

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely boutique style room with a very comfy bed!
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jessica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location, amazing staff and charming ambience
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was perfect
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
Chris, it brings us joy to hear that you found the location of Hotel Indigo Savannah Historic District to be ideal. We're thrilled you enjoyed your stay, and we hope to welcome you back soon.

2/10 - 너무 별로예요

Jody

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The valet and staff were minimal friendly and not helpful. No available carts or offer to help at check in. Room was barely clean. Bottle caps on floor and no trash bags in trash cans. Bathroom had mildew and shower was gross. I have had better stays at much more affordable places.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kesha

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
Kesha, it's fantastic to hear you had a great experience at Hotel Indigo Savannah Historic District, an IHG Hotel. We're grateful for support and hope to see you packing your bags for a return visit soon.

6/10 - 괜찮아요

Mark

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The young man who checked me in was pleasant and did a good job. I thought the other front desk people weren’t as professional. Also one of the bartenders at the hotel bar was overcharging on drinks. She took two $25 drink cards to pay for 4 drinks.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Mark, we appreciate your feedback and acknowledgment of the service you received at check-in. We're sorry to hear about your less satisfactory interactions with our other team members and the confusion at the bar. We will review these points with our team to ensure that we keep improving our service. Your feedback is important in helping us to provide the best experience for future guests. We hope you'll give us another opportunity to serve you better.

4/10 - 별로예요

Katrina

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Desk staff unfriendly - room reservation was premium queen room. Tiny room, with moldy bathroom. Front desk staff acted like they wanted desperately to be elsewhere. Parking was $48!! Bartenders were nice. That was the only plus
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Katrina, your review serves as important feedback and we're very sorry to hear about your experience. It is concerning to learn that the size of your room and cleanliness of your bathroom didn't meet expectations. Furthermore, it's regrettable that you sensed some of our front desk colleagues were not as engaged as they should have been. We're glad, however, our bartenders made a positive impression, that's more reflective of the warm welcome we want all our guests to experience. We're also aware of the concern surrounding parking cost which is competitive with the local area. We aim to provide a higher standard of service so we hope for a chance to make a better impression in the future.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to get to everything downtown Savannah!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Stephanie, it's fantastic you enjoyed your stay at Hotel Indigo Savannah Historic District! We're pleased to hear you appreciated the convenience of our location for exploring downtown Savannah. We hope you'll stay with us again in the future.

2/10 - 너무 별로예요

Mrs.

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unlike most of these reviews, the staff was very accommodating for us. However, the hotel itself is not worth the money. Upon arrival you will pay nearly $50 for parking there was mold in the shower and on the ceiling of the shower. The wall of the hotel hotel were very thin and you could hear outside. All through the night. The room is the smallest room I’ve ever stayed in even in New York City. I had a bigger room. It’s not worth it. I would not waste a dime on this hotel.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Mrs., it's disheartening to learn about your less-than-ideal experience. While it's refreshing to hear that our colleagues were accommodating, we regret any dissatisfaction relating to the room's size and sound insulation. We also understand the concerns about the state of your bathroom and parking costs. Your feedback provides an opportunity for us to review our practices and initiate necessary improvements. It's unfortunate that your experience diverged from your expectations in this way, and we'd like an opportunity for redemption should you return to Savannah.

8/10 - 좋아요

BEATRIZ

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Beatriz, thanks for taking a moment to leave your rating of the Hotel Indigo Savannah Historic District, an IHG Hotel. We're pleased to see you had a satisfactory stay. We enjoy knowing our guests have a memorable experience and we hope we can provide an even more exceptional stay the next time you're in town. Best regards!

8/10 - 좋아요

Shahnaz

단체 여행
좋아요: 청결 상태, 직원 및 서비스
nice hotel
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Thank you for sharing your thoughts with us, Shahnaz!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hotel Indigo Savannah Historic District, an IHG Hotel. Thank you and have a lovely day!

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Karen, it's delightful to hear that you've had a satisfactory experience at Hotel Indigo Savannah Historic District. We hope you enjoyed the charm and history that our hotel has to offer. We look forward to serving you again in the future.

10/10 - 훌륭해요

Ruthy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a beautiful property with lots of amenities. Savannah is a very walkable city and this hotel is in an excellent location. If you have a car, the valets provide prompt and friendly service to park it.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Ruthy, it's wonderful to hear your appreciation for the exquisite beauty and bountiful facilities of Hotel Indigo Savannah Historic District. Our location indeed offers easy access to explore the charming city. We're glad to know you appreciated our diligent parking service. We look forward to your next stay with us.

10/10 - 훌륭해요

Hannah

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very friendly and helpful. Love that it is pet friendly!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Hannah, thank you for sharing your positive experience at Hotel Indigo Savannah Historic District. We're delighted to hear that our team members made such a difference and that our pet-friendly policy added to your satisfaction. We can't wait to welcome you and your furry friends back again soon.

8/10 - 좋아요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was put in a room that already had someone in it but management quickly helped me switch rooms and get me into a new suite.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Victoria, it's great to hear that our team members at Hotel Indigo Savannah Historic District acted swiftly to rectify the initial room mix-up. We continually strive to ensure our guests have a seamless, enjoyable stay. Thank you for your understanding and we hope to welcome you back in the future.

8/10 - 좋아요

Allison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the location of the property! However, since I was in a riverfront room, the traffic from the busy river front street woke me and kept me up starting at 6am. I did love how easily accessible the room was to all restaurants and bars in the area! When I was there, the construction made it a little chaotic to check in and park. Overall great experience after check in
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Allison, thank you for choosing Hotel Indigo Savannah Historic District and providing a detailed insight of your stay. It's pleasing to know that our location enriched your experience, and you enjoyed the ease of access to local dining and entertainment. On the other hand, we apologize for any inconvenience due to the bustling ambiance of the riverfront and the ongoing improvements. We assure that the enhancements are to provide an even better experience for our guests in the future. We're looking forward to welcoming you back on your next visit to Savannah.

2/10 - 너무 별로예요

jacki

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible. So disappointed from when I stayed here 5 years ago. The room was filthy dirty. And it smelled. I would honestly like a refund.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice and clean. Location was perfect.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Joya, it's wonderful to hear you appreciated the pristine condition of your room at Hotel Indigo Savannah Historic District, an IHG Hotel. We're thrilled the location was ideal for your needs. We thank you for your outstanding review and look forward to your future visits.

10/10 - 훌륭해요

Amanda 님, Simpsonville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property with top notch customer service. Breakfast was only offered at this time since hotel indicated they were short staff…. But a lot of options to choose from to walk a block or two to eat. Valet parking system could improve but in and out quickly.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Amanda, it's wonderful to see that you had a great experience at Hotel Indigo Savannah Historic District. We're thrilled that you appreciated the beauty of our property and the superior service provided by our team members. It's also nice to know you found the proximity to dining options useful despite our limited breakfast offerings at the moment. We've made note of your input about the valet parking and assure you that continuous improvement is a hallmark of our service. We look forward to welcoming you back for another memorable stay.

6/10 - 괜찮아요

Amelia

연인과의 여행
좋아요: 청결 상태
Valet has lost our car keys. Thank God we had spares. Also broken toilet didn’t flush. Good thing we knew how to fill the tank. Very noisy at night due to Main Street. Good location. Hope they find our keys
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Amelia, we're deeply concerned to hear about the issues experienced during your stay, especially with the valet parking and bathroom facilities. Your comfort is of utmost importance to us, so any issue that compromises that is simply unacceptable. The ambient noise is part of the downtown experience, though we understand it may not be to everyone's taste. It's great, however, to hear that the location worked well for you. We hope to have another opportunity to provide you with a more seamless and relaxing stay.

4/10 - 별로예요

Judith

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The best thing the valet service staff - courteous, professional and quick. Their service was worth the price. There is cheaper uncovered parking around the corner. Front desk staff need to take training from valet - how awful to be the frontline of arriving guests - no hospitality, no smiles, short answers one gal never looked up from her phone! Only icemaker that worked was on the 2nd floor. Keurig Coffee maker in room but no regular coffee K cups in room when inquired for some at front desk told there were not any. Coffee service in lobby just as bad - low on creamer and never refurbished. We bought K cups and cream for the rest of our weekend. TV kept losing connection - not that we were there to watch TV but nice to catch the weather, engineer brought new remote and spare batteries. Bar service was good - for the price and additional fees that are tacked on find another hotel or go the AirBnB route for Savannah stays. Won't be back and will be cautious about any IHG hotels in future.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 16일
Judith, your experience is disheartening to hear but we appreciate your detailed feedback. Our concierge team is indeed a shining example of the service we aim to provide. However, it seems we fell short in several other aspects.We regret you found our customer service lacking warmth and that the amenities provided did not meet your expectations. The provision of necessities like coffee supplies and the function of our TVs are certainly areas we strive to excel in, so your observations are disappointing.We want to reassure you that we do take this feedback seriously and it will be utilized to improve our services. We understand you're considering other options for your next visit to Savannah, but we'd love the opportunity to leave a much better impression. We are confident we can provide the experience you expected, and hope you reconsider staying with us in the future.

6/10 - 괜찮아요

Julie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property smelled of mildew and stale, no windows for fresh air and noisey ac unit. Hidden fees that weren’t explained upfront but are reciprocated in drink vouchers. Rooms are run down and not cleanly. The location saves this property right in the mix of it all, friendly helpful staff as well.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 15일
Julie, we appreciate you taking the time to share your recent experience with us. It's unfortunate to learn you had concerns regarding some aspects of your stay including the scent within the property and the condition of your room. We also sincerely regret any misunderstanding regarding fees and we're glad the drink vouchers were of some value. We pride ourselves on the cleanliness and upkeep of our rooms, so your feedback is essential. Additionally, it's great to hear that our team members were friendly and helpful, and that our location suited you well. We're dedicated to improving our offerings and we hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Lorraine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean. Room was spacious and the bed was comfortable. The industrial look was great. Wish there was some place to learn of the history of the building.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Lorraine, thank you for sharing your experience at Hotel Indigo Savannah Historic District, an IHG Hotel. We're thrilled to hear you appreciated the pristine condition of our hotel and enjoyed the aesthetic of our design. The spaciousness and comfort of our rooms is always a priority for us. Access to the rich history of our premises is indeed an intriguing suggestion. We'll make note of it for potential enhancements to our guest experience. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bartender Ben, was amazing! Thanks for all your hospitality Cleveland 🙌
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Melissa, it's a joy to hear Bartender Ben made your stay at Hotel Indigo Savannah Historic District so memorable! His exemplary hospitality is what we're proud of. Cleveland would certainly appreciate your acknowledgement. We're excited to welcome you back in the future.

10/10 - 훌륭해요

Shane

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely recommend!!! Right there by everything!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Shane, your strong recommendation of Hotel Indigo Savannah Historic District, an IHG Hotel, is sincerely appreciated. We're glad that our location was convenient for your travels, placing everything you needed right at your fingertips. We are looking forward to welcoming you back on your next visit. Safe travels!

6/10 - 괜찮아요

Walter 님, Weston

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The people in the front desk are really bad. She was doing the check in between eat fried chicken and talk to me with food in her mouth
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Walter, we regret to hear about your less than satisfactory check-in experience. It's important for our team members to provide professional and respectful service at all times. Measures will be taken to ensure such instances are not repeated. We appreciate your patience and feedback.

10/10 - 훌륭해요

richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Thank you for the great rating, Richard!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hotel Indigo Savannah Historic District, an IHG Hotel! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 - 좋아요

Harold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room with comfortable beds I parked for two days at Whitaker Street Parking Garage only $30 Hotel parking is $48 a day Only one block away so very convenient
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 9일
Harold, thank you for sharing your positive feedback about your stay at Hotel Indigo Savannah Historic District, an IHG Hotel. We're thrilled to hear that you found our rooms comfortable and appreciated the convenience of nearby parking. We hope to welcome you back to our accommodations in the heart of historic Savannah soon. Safe travels!

10/10 - 훌륭해요

teri 님, sylvania

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, very pricey
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 9일
Teri, it's fantastic to hear that you appreciated the convenient location of Hotel Indigo Savannah Historic District, an IHG Hotel. We know our location is a key factor for our guests and we're glad it suited your needs. We strive to provide a high-quality experience that justifies the price. Thank you for your feedback and we hope to welcome you back in the near future.

8/10 - 좋아요

Patrick

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
Patrick, we're pleased to note that your experience at Hotel Indigo Savannah Historic District was enjoyable. We appreciate your rating on Expedia and look forward to welcoming you back for an even better experience.

10/10 - 훌륭해요

Carolyn

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The AC was so noisy that we turned it off.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 9일
Carolyn, we value your feedback and regret to hear that there were some disturbances related to the AC system. Rest assured that the team at Hotel Indigo Savannah Historic District is dedicated to ensuring all our guests have a comfortable and noise-free stay. We appreciate you bringing this to our attention and will endeavor to rectify any underlying issues. Hope to serve you better on your next stay.

4/10 - 별로예요

Ryan

별로예요: 직원 및 서비스
Poor service. No hot wayer
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Ryan, it's quite disappointing to learn that your experience did not meet your expectations. Our team strives to provide top-notch accommodations for all our guests and we regret any discomfort you faced related to the service and hot water. This is certainly not a typical reflection of our standards, and we will review your feedback carefully. We'd appreciate another chance to enhance your stay in the future.

4/10 - 별로예요

michael

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Good location, valets were great with service. Front desk staff lacked customer service skills, not welcoming. Price was expensive for what you received in a room. Could not check in until 4pm. Bar not staffed or open on a Saturday afternoon.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Michael, thank you for your comments. It's great to hear that you found our valet service commendable. It's regrettable that other aspects of your experience did not meet expectations, particularly regarding the reception experience and the perceived value for the pricing. We also acknowledge your insights about the timing of our bar's operation. We're making continuous improvements and your feedback helps us fine-tune those efforts. We hope you'll consider returning for a more fulfilling experience in the future.

2/10 - 너무 별로예요

Janee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Do not stay here! This property is not clean, outdated, terrible customer service , very noisy, and unable to reach anyone at the hotel because the phone sends you straight to a voicemail box that is always full.
답변 제공: Customer Service 님, 2024년 3월 5일
Janee, we regret to hear about your less than stellar experience. We're dedicated to cleanliness, updating our interiors, and providing effective communication, so we take your feedback seriously. Issues with our service quality and any disturbances are deeply regrettable. Please be assured that we will be discussing your feedback with our team to guarantee prompt course correction. We're sorry that we did not meet your expectations and appreciate your candid feedback to help improve our future guest experiences.

8/10 - 좋아요

Kimberlee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check-in was quick and convenient and the property was clean. We stayed for only one night and I’m very glad for that. It was impossible to sleep due to the noise. I don’t know if the windows were thin or that part of the city becomes very busy because it was unbearable.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Kimberlee, it's great to hear that you appreciated the prompt check-in process and cleanliness at Hotel Indigo Savannah Historic District, an IHG Hotel. We understand, however, that your stay was affected by external noise. Our hotel is located in a lively area, and we're sorry if the city's hustle and bustle impacted your sleep. Rest assured we are looking into possible solutions to better manage external noise in our guest rooms, assuring a more peaceful environment to all our visitors. We do hope you would give us another chance to serve you better in the future.

2/10 - 너무 별로예요

Justin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Well to start the room description was off and I was not happy that there was only one bed and a sofa in the room. Then there was no bedding for the sofa I called down to the desk and no answer so I went done to the lobby and instead of sending someone up to the room with the bedding they handed it to me right in the lobby and I had to take it up to the forth floor
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 2일
Justin, it's unfortunate to hear about the mix-up with your room accommodations, as well as the inconvenience regarding the bedding situation. Prompt and convenient service is our goal, and it's regrettable that this wasn't your experience. We appreciate your feedback and assure you that we're attentive to these concerns to improve the guest experience.

8/10 - 좋아요

Laurie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location was perfect for our first visit to Savannah. The staff was ok, no one was over the top friendly other than the valet when we arrived. The room was clean and the bed was very comfortable.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 2일
Laurie, it's great to hear that the location of Hotel Indigo Savannah Historic District worked perfectly for your first visit to Savannah and that you found your room clean and comfortable. We are constantly working to deliver warm, genuine service, and it seems our valet was able to deliver. It seems we have some improvements to make with the overall friendliness, though. We appreciate your feedback and look forward to your next visit for an even better experience.

10/10 - 훌륭해요

Stacy 님, Du Quoin

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent room and helpful staff in a convenient location for walking to sites and staying with my dog.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 2일
Stacy, thank you for taking the time to share your positive experience at Hotel Indigo Savannah Historic District, an IHG Hotel. We're thrilled to know you appreciated the room, convenient location, and the ease of exploring nearby sites with your furry friend. It's also delightful to hear you found our team members beneficial. We look forward to welcoming you and your four-legged companion back soon!

6/10 - 괜찮아요

Eileen

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Great location for walking around town. Terrible service for breakfast and in the bar.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Eileen, it's good to know that you appreciated the central location of Hotel Indigo Savannah Historic District. In light of your feedback regarding the service in our dining areas, we're working with our colleagues to deliver a more satisfying experience. Our team values your feedback as it permits us to continually improve and provide a better stay for all of our guests.

10/10 - 훌륭해요

Vivian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Affordable! Good location, walking distance to historic sites.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 29일
Vivian, it's delightful to hear that you appreciated Hotel Indigo Savannah Historic District's prime location within reach of the city's prominent spots. We strive to provide a memorable experience without breaking the bank. We look forward to hosting you again at our distinctive, conveniently located hotel.

10/10 - 훌륭해요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 29일
Jean, thank you for choosing Hotel Indigo Savannah Historic District, an IHG Hotel. It's wonderful to know we've met your expectations. Your 5-star rating is greatly appreciated and we hope to welcome you back very soon!

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is excellent, walking distance to all points of interest
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
David, thank you for sharing your positive experience at Hotel Indigo Savannah Historic District. We're thrilled that you found our central location convenient for exploring the fantastic historical attractions. We hope to welcome you back soon.

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was phenomenal
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
Philip, thank you for the delightful review. Your praise for our extraordinary team members at Hotel Indigo Savannah Historic District, an IHG Hotel, is much appreciated. We can't wait to serve you again next time you're in our neighborhood!

10/10 - 훌륭해요

Jeff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and nice staff at the hotel. We were please with our stay
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Jeff, it's wonderful to know you appreciated Hotel Indigo Savannah Historic District's stellar location and our friendly team members. We're glad you were content with your stay. We can't wait for your next visit!

10/10 - 훌륭해요

Molly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great atmosphere and great location. Very clean. The valet parking was more pricey than I thought it would be. Don’t think it was worth $50
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Molly, it's wonderful to hear that you found the atmosphere and location of The Hotel Indigo Savannah Historic District to your liking, and appreciated the cleanliness. Regarding valet parking, we understand that value is important and we will strive to ensure you feel this is reflected in all aspects of your experience next time. We look forward to seeing you again!

8/10 - 좋아요

Stewart 님, LONDON

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Historical
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Stewart, it's great to hear you appreciated the character of Hotel Indigo Savannah Historic District. We strive to maintain its grandeur while providing modern comforts. We look forward to welcoming you back for another memorable stay.

8/10 - 좋아요

Dana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed staying here for our quick trip to Savannah. The hotel is in a great location for walking the historic part of the city. Interior of the rooms could use some fixes but overall would recommend.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 18일
Dana, it's pleasing to know you enjoyed your stay at Hotel Indigo Savannah Historic District, an IHG Hotel, and appreciated our prime location. We're also delighted to hear you would recommend us. Regarding your observation on some aspects of the rooms, rest assured we take your feedback seriously and we'll work to improve our guest experience even further. We hope to welcome you back for an even better stay next time!

6/10 - 괜찮아요

Aaron

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 18일
We appreciate you taking the time to share your feedback, Aaron.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.