로비

퀄리티 인 사바나 히스토릭 디스트릭트 여행 후기

2.5 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 1002개 이용 후기 중 190개" "
평점 8 - 좋아요. 1002개 이용 후기 중 287개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 221개" "
평점 4 - 별로예요. 1002개 이용 후기 중 171개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 133개" "

6.6/10

청결 상태

8.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

JIN HYEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 2박 숙박함
답변 제공: General Manager 님, 2018년 1월 19일
We are committed to ensuring an excellent experience for each guest, and we thank you for letting us know we were successful. We appreciate your perfect rating and look forward to welcoming you back to Quality Inn Savannah Historic District. Shelby Pickhardt, General Manager

4/10 - 별로예요

Kathy

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run down property for the price you pay per night. Faucet for bathroom sink would not operate after both of us tried various ways and force to get running water. However a person from office checked it when we were leaving and said it works, just need to pull up. We had pulled up on the handle and were fearful it would pull off completely. Carpets and decor I need of replacement. Would not stay here again and would not recommend due to the price and condition.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Joe

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Outdated, rundown facility.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Joe, We appreciate your feedback regarding the facility. We regret any inconvenience caused by its condition; we strive to ensure a comfortable stay for all guests. Your comments are valuable as we continuously work to improve our offerings. Should you choose to stay with us again, we hope to provide an experience that meets your expectations. Thank you for sharing your thoughts, and we look forward to the opportunity to welcome you back in the future.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

William

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room was adequate with a comfortable bed and efficient heat and air as well as reasonably clean. The building itself was filthy and in an extremely bad condition. Throughout my life I have been blessed with the opportunity to travel rather extensively and have stayed in hotels/motels in third world countries and never seem a property in such a deplorable state of repair. The exterior walls were extremely dirty and the room doors had obviously not been cleaned/painted in a very long time. The exterior walkways were equally unkept and not maintained. There was little “quality” in this Quality Inn. Expedia should rethink making reservations for this property.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear William, We're disheartened to hear about your experience during your recent stay with us. We're glad to hear that you found your room to be adequate and comfortable; we apologize for any disappointment caused by the condition of our building and exterior areas. Please be assured that we take your feedback seriously and will address these issues promptly to improve the quality of our accommodations. We appreciate your feedback and hope to welcome you back in the future.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Stephen

좋아요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
DearStephen, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

Debbie

가족 여행
Beware! I had to wipe down furniture , doorknobs, etc as soon as I walked in and still felt cringe worthy. Wi-Fi was spotty, tv was fuzzy. If you want a good night’s sleep this place is not for you….extremely noisy with people partying and street noise! I DO NOT recommend this property!!
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Debbie, We deeply regret that your experience did not meet your expectations. Our utmost priority is providing a comfortable and pleasant stay, and we apologize for falling short during your visit. Your feedback regarding cleanliness, Wi-Fi, and noise disturbances is concerning and will be addressed promptly with our team. Please accept our sincere apologies for any inconvenience caused, and we appreciate your valuable feedback as it helps us improve our services. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.Selina GibbonsGeneral Manager

8/10 - 좋아요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
You just need to spruce up the outside. New curtains inside and check the drains. Staff was great!
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Charles, We appreciate your feedback and are delighted that you had a positive experience with our staff. Your suggestions regarding the exterior and room amenities will be considered for further improvement. We look forward to welcoming you back to Quality Inn Savannah Historic District for another enjoyable stay.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Steven

연인과의 여행
Great location. Expensive for the quality of the room and motel. Cheapest by far in the area so if you’re not going to spend much time there it’s probably ok.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Steven, Thank you for highlighting our convenient location. We're glad you found it suitable for your needs. We understand your perspective regarding the value proposition. We aim to provide a comfortable stay option amidst the area's attractions. We appreciate your feedback and hope to have the opportunity to welcome you again.Selina GibbonsGeneral Manager

4/10 - 별로예요

Dena

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Dena, Thank you for your rating regarding your recent stay. Our staff strives to ensure an exceptional experience for each guest. Therefore, we are very sorry for not meeting these expectations. We hope you will give us another opportunity to show you our hospitality and to prove that we truly value your patronage.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only issue was the TV. None of the channels came in clear. Watching TV was impossible.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Don, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered with the TV reception. Your feedback is valuable, and we will address this issue internally to ensure a more enjoyable stay for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying visit.Selina GibbonsGeneral Manager

4/10 - 별로예요

Jacques

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pas propre, tres bruyant et les chambres vraiment pas au gout du jour. Un prix beaucoup trop élevé!!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Jacques, Thank you for sharing your feedback following your recent stay with us. We regret to hear that your experience did not meet your expectations due to cleanliness issues, noise disturbances, and outdated room amenities. Please accept our sincere apologies for any inconvenience caused. Rest assured, we take your comments seriously and will address them with our team to ensure improvements are made. Additionally, we appreciate your input regarding pricing and will take it into consideration as we strive to offer competitive rates. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Selina GibbonsGeneral Manager

8/10 - 좋아요

Rose

연인과의 여행
좋아요: 직원 및 서비스
It is in a great location. Easily accessible to the river shopping and eating.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 3일
Dear Rose, Thank you for sharing your experience at our hotel. We're delighted that you found Quality Inn in Savannah conveniently located, providing easy access to nearby shopping and dining options along the river. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future.Selina GibbonsGeneral Manager

4/10 - 별로예요

Katy 님, Atlantic City

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is great but needs a property over haul . Exterior is disgusting inside rooms fair at best .. manager was nice . $21 per nite to park on the hotel grounds .
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Katy, Thank you for sharing your feedback about your recent stay. We're pleased to hear that you found our location convenient and interacted positively with our manager. However, we apologize for any disappointment with the condition of the property. Your comments regarding the exterior and room conditions will be shared with our team for further review and improvement. We aim to provide transparency regarding the parking fees by disclosing all applicable charges upfront. Your input is valuable to us, and we hope to exceed your expectations on a future visit.Selina GibbonsGeneral Manager

8/10 - 좋아요

Richard

2024년 3월에 1박 숙박함

8/10 - 좋아요

Britini

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 20일
Dear Britini, Knowing you enjoyed your stay at Quality Inn Savannah Historic District is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back the area.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Barbara

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dark not enough light in closet area. Aldo could use a night light. Personnel were courteous and helpful. Location was good but your rooms need an update. And why when we are a guest there do we need to pay extra for parking?
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Barbara, We're pleased to hear you found our personnel courteous and helpful during your stay. We appreciate your feedback regarding the lighting in the room and will consider it for future improvements. Regarding parking fees, we understand your concern and appreciate your feedback. We strive to provide value to our guests and consider all input to enhance their experience. Thank you for staying with us.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

jason

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don’t go there it’s awful
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear jason, We regret to learn of your disappointment during your recent visit. Please accept our sincere apologies for any inconvenience or discomfort you experienced. Your feedback is important to us, and we take it seriously as we continually strive to improve our guests' experiences. We hope to restore your faith in our hospitality and welcome you back for a more positive experience in the future.Selina GibbonsGeneral Manager

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Joseph, Thank you for your kind rating. We are so glad you enjoyed your stay with us at Quality Inn Savannah Historic District. We look forward to seeing you again for another great experience.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Denise

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It needs to be updated.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 24일
Dear Denise, Thank you for sharing your feedback. We appreciate your observation. We continuously strive to enhance our facilities and appreciate your input. We hope you had an otherwise pleasant stay and that you'll consider staying with us again in the future. Your satisfaction is our top priority.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Beth

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Beth, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

Kathleen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property needs updating badly. The exterior was dingy and faded. The interior was horrible! Completely old and dated. Chipped tub and toilet, floors were cracked in the bath. The rug was dirty and ripped. Furniture is scratched, chipped and old. I would never stay at a Quality Inn again and never recommend this hotel.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Kathleen, We sincerely apologize for the dissatisfaction you experienced during your stay. Your feedback is invaluable, and we deeply regret that we did not meet your expectations in terms of the property's condition. We understand the importance of maintaining a comfortable and welcoming environment for our guests, and we take your concerns seriously. Rest assured, we are actively addressing the issues you've highlighted to ensure a better experience for future guests. We appreciate your candor and hope you will reconsider giving us another opportunity to exceed your expectations in the future.Selina GibbonsGeneral Manager

10/10 - 훌륭해요

theresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to the water and dining. Didn't like having to pay $21 to park in their parking lot.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear theresa, We're pleased you found Quality Inn Savannah Historic District conveniently located near the water and dining options. Regarding parking, we apologize for any inconvenience. Our aim is to provide a hassle-free experience, and we appreciate your feedback. We hope you'll consider staying with us again for another enjoyable visit to Savannah.Selina GibbonsGeneral Manager

10/10 - 훌륭해요

Priscilla

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The front desk staff is so friendly and hospitable, honestly the best customer service ive ever experienced at even a 5 star hotel
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Priscilla, We're thrilled to hear that you found our front desk staff at Quality Inn Savannah Historic District to be friendly and hospitable! Providing excellent customer service is our top priority, and we're delighted to hear that your experience surpassed expectations. Thank you for your kind words, and we look forward to welcoming you back for another memorable stay!Selina GibbonsGeneral Manager

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best location in Historic Savannah! The room was excellent and very clean! The staff was very friendly, polite and helpful. Would stay again!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Anne, We're thrilled you enjoyed the best location in Historic Savannah at Quality Inn Savannah Historic District! It's fantastic to hear that you found the room excellent, clean, and our staff friendly, polite, and helpful. Your positive feedback means the world to us, and we can't wait to welcome you back for another enjoyable stay!Selina GibbonsGeneral Manager

4/10 - 별로예요

Xenia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The location is fantastic! We were in Savannah for two nights and were excited to be here and in such a great location. That being said, the room we were in, although clean, smelled moldy, especially anround the vanity/sink area and the bathroom had a smell of fumes as if from the shower drain or the toilet “P” trap. After showering, that smell mostly went away. However the mold smell from the vanity/sink area remained and was strong. The staff was very kind and helpful. However I would not stay here again nor would I recommend it to anyone because it just wasn’t pleasant to deal with that. It’s a shame because the location is truly ideal.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Xenia, We appreciate your kind words about our staff and are pleased to hear they were helpful during your stay. We sincerely apologize for the inconveniences you experienced during your recent stay with us. Your feedback regarding the room odor is concerning, and we will address this issue immediately with our housekeeping and maintenance teams to ensure it is thoroughly resolved. It's disappointing that your overall experience did not meet your expectations despite our ideal location. We value your input and hope you will consider giving us another opportunity to provide you with a more pleasant stay in the future.Selina GibbonsGeneral Manager

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear John, Thank you for your recent stay at the Quality Inn Savannah Historic District and for posting such a generous rating. It is a pleasure to know that we met your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Savannah. We enjoyed having you as our guest, and we hope to see you again soon. Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Lisa

별로예요: 숙박 시설 상태 및 시설
I
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Lisa, Thank you for sharing your rating of our hotel. We pride ourselves on service excellence, and our goal is to exceed our guests' expectations on every visit. Therefore, we regret if there were any issues that kept you from having an outstanding stay. We hope to have an opportunity to provide you with the exceptional hospitality we are known for on your next visit to the area.Selina GibbonsGeneral Manager

10/10 - 훌륭해요

Cynthia

좋아요: 직원 및 서비스
The front desk staff is excellent. Couldn't have been more welcoming.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Cynthia, We are glad you enjoyed your recent stay at Quality Inn Savannah Historic District! We're delighted to hear that our front desk staff provided excellent service and made you feel welcome. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to hosting you again for another enjoyable experience!Selina GibbonsGeneral Manager

10/10 - 훌륭해요

Stanley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place and stay here all the time. Right between river street and bay st, walking distance to all squares.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Stanley, Thank you for the great review. We're delighted to hear that you enjoyed your stay with us and appreciate your loyalty. We are glad you found our location convenient for exploring the city. Thank you for being our guest. We look forward to your next visit to the Quality Inn Savannah Historic District.Selina GibbonsGeneral Manager

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 2일
Dear Joseph, Thank you for being our guest and for the rating! It is excellent to learn how much you enjoyed your time at Quality Inn Savannah Historic District and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

George

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear George, We apologize for falling short of your expectations. Your feedback is invaluable, and we'd love to have the opportunity to show you the exceptional stay that our guests usually enjoy. We hope you will give us another chance when you're back in the area.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Cynthia

연인과의 여행
Rooms are adequate but the exterior of the building needs some TLC. The staff are wonderful and went above and beyond to accommodate our early departure by putting aside some breakfast items for us. The location is walkable to the City market with lots of restaurants and shops.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Dear Cynthia, We're glad to hear you found our rooms adequate and our staff accommodating during your stay. Thank you for bringing the exterior condition to our attention; we continuously strive to improve our property. It's fantastic that our location served you well, providing easy access to City Market's dining and shopping options. We appreciate your feedback and hope to welcome you back for an even better experience in the future.Selina GibbonsGeneral Manager

4/10 - 별로예요

Kathleen

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Kathleen, Your feedback is crucial to us, and we are sorry we didn't meet your expectations this time. We're committed to providing outstanding hospitality in every aspect of our guest’s stay, and we hope you'll grant us another chance to show you the visit you deserve.Selina GibbonsGeneral Manager

10/10 - 훌륭해요

James

2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear James, Thank you for the wonderful rating for Quality Inn Savannah Historic District! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

Linda

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property condition poor. Shower drain clogged. Two hangers broken. Needs some paint extra $20 just to park. Rough looking neighborhood
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 18일
Dear Linda, We appreciate your feedback and regret any inconvenience you experienced. Our team strives to ensure a comfortable stay for all guests. Rest assured, we'll address the maintenance issues promptly. While parking fees are standard in the area, we'll take your comments into consideration for future improvements. We hope you'll give us another chance to exceed your expectations on your next visit to Savannah.Selina GibbonsGeneral Manager

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Close to everything
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Dear Mary, We're thrilled to hear that you found Quality Inn Savannah Historic District to be conveniently located close to everything! Providing easy access to nearby attractions is one of our top priorities. Thank you for your positive feedback, and we hope you had a wonderful stay with us. We look forward to welcoming you back soon!Selina GibbonsGeneral Manager

8/10 - 좋아요

Karen

가족 여행
좋아요: 직원 및 서비스
The hotel was old and needs refurbishing. The door and the a/c needs to be sealed better. Parking was great. Great location. I enjoyed Brittany the front desk clerk very hopeful.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Karen, Thank you for your feedback on your recent stay at Quality Inn Savannah Historic District. We're glad you found our parking convenient and enjoyed our prime location. Your appreciation for Brittany at the front desk means a lot to us. We'll take your comments about refurbishing and room maintenance into consideration for future improvements. We hope to welcome you back soon for an even better experience.Selina GibbonsGeneral Manager

8/10 - 좋아요

LORI

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
There were a couple problems in our room and they promptly fixed them. Property isnt updated but the price is more affordable compared to the others in the same area. Very good location.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear LORI, Thank you for choosing Quality Inn Savannah Historic District! We're pleased to hear you appreciated our convenient location and prompt resolution of any issues in your room. While our property may not be the newest, we strive to offer affordable rates in the area. Your feedback is valuable, and we hope you had an enjoyable stay overall. We look forward to welcoming you back!Selina GibbonsGeneral Manager

8/10 - 좋아요

Nathan

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 6일
Dear Nathan, Thank you for choosing Quality Inn Savannah Historic District. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Selina GibbonsGeneral Manager

8/10 - 좋아요

Priscilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Priscilla, We are happy you had such a lovely stay at Quality Inn Savannah Historic District! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Selina GibbonsGeneral Manager

10/10 - 훌륭해요

Heather 님, Gaffney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Dear Heather, Thank you for being our guest and for the high rating! It is lovely to learn how much you enjoyed your time at Quality Inn Savannah Historic District and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Selina GibbonsGeneral Manager

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The only good thing about my stay was, the water got hot very fast and the fridge was cold. The hotel is not worth the money you charge. It needs to be renovated badly.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Guest, Thank you for choosing our hotel. We are deeply sorry that your visit did not meet your expectations. At our hotel, we strive to provide excellent hospitality and accommodations to all our guests, and it seems we fell short in your case. We truly apologize for any inconvenience caused to you. Please be assured that we take your feedback seriously and will use it to improve our services. We would appreciate the opportunity to make it up to you and provide you with the quality experience you deserve. We hope you will give us another chance to exceed your expectations in the future.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

matt

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was dirty the pictures on your site must be old it looked like you could rent by the hour in a sleezy part of town the staff wasnt friendly the room was dark even with all the lights on for 20 dollars more a night we could of stayded at a much nicer place
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 31일
Dear matt, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we sincerely apologize for not meeting your expectations. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore your confidence in us.Selina GibbonsGeneral Manager

6/10 - 괜찮아요

John

2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 28일
Dear John, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

Ernesto

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 28일
Dear Ernesto, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Selina GibbonsGeneral Manager

4/10 - 별로예요

Vincent

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
This review has nothing to do with location because it is perfect. The poor condition of this motel is what is keeping this from being a good review. I think that owner/ management know they will get enough business simply because of location and price that they ignore putting any money into it. The stairs to the second floor are corroded and hopefully this is not a safely issue. The place is in dire need of paint and repair. The light switches were old and dirty. The bottom of the refrigerator was corroded. The only good things were a clean comfortable bed and good water pressure in the shower. I wouldn’t stay here again unless they do a renovation. Too bad because they could do better.
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 15일
Dear Vincent, Thank you for staying with us and for reviewing your experience. We regret that your recent visit fell short of your expectations in some regards. Please accept our apologies for any disappointment you experienced. We are committed to upholding elevated standards not only in our service but also in the overall feel of our hotel. As we look ahead, your feedback will be thoughtfully discussed with the appropriate individuals. It was a pleasure hosting your visit, and we hope to have another opportunity whenever your travels bring you back this way.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

John

가족 여행
좋아요: 직원 및 서비스
The staff was excellent.. However the shooting and murder directly behind the hotel left us wanting to leave immediately, in which the staff was very understanding and accommodating.. This review should not reflect poorly on the staff, however we will never be staying again.. The area has gone down hill
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 30일
Dear John, We sincerely apologize for the distressing incident you experienced during your stay. The safety and well-being of our guests are our top priorities, and we deeply regret any unease caused by the unfortunate events in the vicinity. We appreciate your acknowledgment of our staff's understanding and accommodation. Please know that we take your concerns seriously. Your feedback is invaluable, and we hope you will reconsider and give us another opportunity to provide you with a more positive experience in the future.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

Rick

가족 여행
좋아요: 직원 및 서비스
Loudest property I’ve ever stayed. Parties happening past 3 Am in the Parking lot and balcony with no staff assistance.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Rick, Thank you for staying with us. It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are sorry for the noise disturbances you experienced from nearby guests. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take noise concerns seriously and will investigate the issue to address it effectively. Your feedback is appreciated, and we hope to have the opportunity to provide you with a more tranquil and enjoyable stay in the future.Selina GibbonsGeneral Manager

2/10 - 너무 별로예요

Jennifer

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
False pictures for dining area, only 2 tables. Breakfast was like continental. Not very clean inside or out. Very skeptical to even stay once we arrived but only 1 night so we did. Very noisy in the middle of the night you could hear every street sound and people outside. Rude customer service at check in stated we should have read reviews first!
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Jennifer, Thank you for taking the time to share your review of our hotel. We understand that we failed to address your concerns promptly and are sorry for any inconvenience this caused. We will conduct a thorough investigation to ensure that such lapses in communication do not happen again in the future. We also regret the noise disturbance during your stay. We have also noted your comments about your room's condition and are committed to improving the overall guest experience by addressing these concerns. Your feedback is valuable to us in identifying areas for improvement, and we are grateful for your patience and understanding. Thank you.Selina GibbonsGeneral Manager

4/10 - 별로예요

Bonnie

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run down for a "Choice" hotel
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Bonnie, Thank you for sharing your experience. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon. Selina GibbonsGeneral Manager