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레드 루프 인 앤드 스위트 사바나 에어포트 여행 후기

2 out of 5
레드 루프 인 앤드 스위트 사바나 에어포트
20 Mill Creek Circle, I-95-Exit 104, Pooler, GA

이용 후기

6.6
평점 10 - 훌륭해요. 1000개 이용 후기 중 228개" "
평점 8 - 좋아요. 1000개 이용 후기 중 254개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 213개" "
평점 4 - 별로예요. 1000개 이용 후기 중 147개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 158개" "

6.4/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

2/10 - 너무 별로예요

SooHun

2023년 6월에 1박 숙박함
답변 제공: M 님, 2023년 6월 30일
Dear SooHun,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
청결도 측면에서 많이 보완해야 합니다. 객실내 바퀴벌레가 나오고 전체적으로 냄새가 심한것 같습니다.
2018년 3월에 8박 숙박함

2/10 - 너무 별로예요

Anthony

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms were dirty fridge had left over food Pull out couch had stains ! Needed 3 showers when I got home to wash off the yuck
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 29일
Dear Anthony,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would be grateful if you allow us to make amends and improve your experience during your next stay.Sincerely,Management Team

2/10 - 너무 별로예요

Diana Karla

2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 22일
Dear Diana,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issue. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

10/10 - 훌륭해요

Tomasz P

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Affordability and comfort arenat a premium here.
2024년 3월에 2박 숙박함
답변 제공: M 님, 2024년 3월 22일
Dear Tomasz,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

2/10 - 너무 별로예요

Marcia

별로예요: 청결 상태, 직원 및 서비스
Not a good experience
2024년 3월에 2박 숙박함
답변 제공: Henry 님, 2024년 3월 13일
We apologize to you for your experience. We don't like that frequent guests have unfortunate instances. Again, we are extremely disappointed that you had an unfortunate experience, Next time things will be back on par.

2/10 - 너무 별로예요

Gary

2024년 3월에 2박 숙박함
답변 제공: M 님, 2024년 3월 29일
Dear Gary,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

8/10 - 좋아요

Kathy Jo

2024년 3월에 2박 숙박함
답변 제공: M 님, 2024년 3월 29일
Dear Kathy,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

8/10 - 좋아요

Danny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice and the Inn was very clean. Just very thin walls and could hear people in adjoining rooms half the night. Other than that we were pleased.
2024년 3월에 2박 숙박함
답변 제공: M 님, 2024년 3월 8일
Dear Danny,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay with us and we hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

2/10 - 너무 별로예요

JUNSANG

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: M 님, 2024년 3월 8일
Dear Junsang,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team

8/10 - 좋아요

Bernadine

2024년 1월에 2박 숙박함
답변 제공: M 님, 2024년 3월 22일
Dear Bernadine,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 1월 25일
Dear John,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
traveling through Savannah
The hotel was clean and conveniently located near i95. overall it worked very well
2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 1월 18일
Dear Guest,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

10/10 - 훌륭해요

Sandra

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 1월 18일
Dear Sandra,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - 좋아요

Raymond

2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 1월 11일
Dear Raymond,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - 좋아요

anthony

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
traveling through
It was good but the towel rack in the bathroom needed to be replaced. overall good very convenient
2024년 1월에 1박 숙박함
답변 제공: M 님, 2024년 1월 11일
Dear Anthony,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 - 훌륭해요

Mischelle

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This has become our favorite over night stay on our yearly trip south. Always friendly staff and very clean!! We travel with our cat and he loves it too because there’s no smell from other pet guests. Highly recommend😊
2023년 12월에 1박 숙박함
답변 제공: M 님, 2024년 1월 11일
Dear Mischelle,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

6/10 - 괜찮아요

Catriona

연인과의 여행
좋아요: 직원 및 서비스
Check in good
2023년 12월에 1박 숙박함
답변 제공: M 님, 2024년 1월 11일
Dear Catriona,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

8/10 - 좋아요

Bobby

좋아요: 청결 상태, 직원 및 서비스
Staff were professional, though not overly friendly. Hotel & room condition was acceptable. Room was clean, including linens. Bed was extremely uncomfortable. I love that this hotel allows pets without a ridiculous deposit, so we will likely stay again.
2023년 12월에 3박 숙박함
답변 제공: M 님, 2023년 12월 28일
Dear Bobby,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We have noted your feedback in regard to the bed and we will certainly communicate your concerns to our top ownership. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

2/10 - 너무 별로예요

jessica

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was so many roaches we couldn't sleep i complaint and asked for management to call me i checked in at 9pm and checked out at 4am because the roaches were bad
2023년 12월에 1박 숙박함
답변 제공: M 님, 2023년 12월 28일
Dear Jessica,Thank you for sharing your much-valued feedback with us. We’re extremely devastated to learn that you did not have a positive experience! We have always ensured to keep our property clean and free of pests. However, taking a cue from your review, we will make sure to investigate our rooms for any kind of insects and ensure to get the rooms pest controlled again. Allow us to convince you that what you experience is a rare instance. Everyone deeply regrets the inconvenience. On behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you even better.Sincerely,Management Team

2/10 - 너무 별로예요

EVELYN

연인과의 여행
Not worth it’s costs needs renovations.
2023년 12월에 1박 숙박함
답변 제공: M 님, 2023년 12월 23일
Dear Evelyn,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience, and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 - 좋아요

Lauris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: M 님, 2023년 12월 23일
Dear Lauris,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good experience
2023년 12월에 3박 숙박함
답변 제공: M 님, 2023년 12월 23일
Dear Tanya,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

NICOLE 님, Kernersville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 12월 1일
Dear Nicole,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Clarice

2023년 11월에 1박 숙박함
답변 제공: M 님, 2023년 11월 23일
Dear Clarice,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - 좋아요

Jeremy

2023년 10월에 3박 숙박함
답변 제공: M 님, 2023년 11월 2일
Dear Jeremy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 11월 2일
Dear Paul,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to outlet mall and other stores and restaurants
2023년 10월에 3박 숙박함
답변 제공: M 님, 2023년 10월 26일
Dear Chris,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needed a place to stay the night after arriving late at airport. This worked fine.
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 26일
Dear Robert,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

4/10 - 별로예요

Zhanye

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
I give this a two star because parking was okay but the lobby, hallway and sadly my room was very disappointing. My bathroom was disgusting and to put into detail my bathtub had rust, toilet had some type of lime / around it and the paint on the tub was peeling off. The sheets was poorly made and the room didn’t seem vacuum . Front desk was costumer service was good
2023년 10월에 2박 숙박함
답변 제공: M 님, 2023년 10월 26일
Dear Zhanye,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark, and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team

2/10 - 너무 별로예요

Donna

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: M 님, 2023년 10월 26일
Dear Donna,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 - 괜찮아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Average
The hotel was average. The bed was extremely to firm for our liking. There was a different smell every time we walked into the elevator which was weird to us.
2023년 10월에 4박 숙박함
답변 제공: M 님, 2023년 10월 26일
Dear Jennifer,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

6/10 - 괜찮아요

Robert

I would not stay here again
2023년 10월에 6박 숙박함
답변 제공: M 님, 2023년 10월 13일
Dear Robert,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only problem was the pillows and coffee machine in the room
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 21일
Dear Colleen,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

6/10 - 괜찮아요

ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
tiene los microondas muy dañados
2023년 10월에 2박 숙박함
답변 제공: M 님, 2023년 10월 13일
Dear Ricardo,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

10/10 - 훌륭해요

Ricky 님, Louisville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everywhere is near hotel like airport, restaurants and shopping
2023년 10월에 2박 숙박함
답변 제공: M 님, 2023년 10월 13일
Dear Ricky,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

2/10 - 너무 별로예요

Patrick

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place was dirty, fridge broke and remote didn’t work
2023년 10월에 1박 숙박함
답변 제공: M 님, 2023년 10월 13일
Dear Patrick,Thank you for taking the time to share your review with us. We're shocked to learn that you felt the place needed more cleaning. Even though we are renowned for our meticulous attention to detail, we sincerely apologies for falling short this time. In this time of widespread illness, when visitors are more worried than ever about their general safety and well-being, we place a high priority on cleanliness. We deeply regret this time's letdown with you! However, we have the capacity to grow, therefore we kindly ask for another chance to win your business.Sincerely,Management Team

10/10 - 훌륭해요

Dr. Wanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: M 님, 2023년 10월 6일
Dear Dr. Wanda,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Kirsten

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We were a bit apprehensive when we were given a room closest to the highway, but with the aircon on, the road noise did not bother us at all. The beds were extremely comfortable. The room was very clean, but we were expecting the pool to be open until end September & it was already shut on 29 Sep. Apart from the pool, we had a comfortable stay here for 1 night.
2023년 9월에 1박 숙박함
답변 제공: M 님, 2023년 10월 21일
Dear Kristen,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: M 님, 2023년 9월 29일
Dear John,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Supposedly the room we had was renovated….which means it was cleaned because that wasn’t renovated. I also didn’t realize it was an extended stay because there was a lot of people there outside and the side door was left unlocked. Price was cheap so it served the purpose for shower and sleeping
2023년 9월에 2박 숙박함
답변 제공: M 님, 2023년 9월 29일
Dear Guest,Thank you for your feedback. We apologize that the room did not meet your expectations. We will also look into the security of the side door. We appreciate your business and hope to see you again soon.Sincerely,Management Team

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: M 님, 2023년 9월 21일
Dear Amy,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

4/10 - 별로예요

Stephanie

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: M 님, 2023년 9월 21일
Dear Stephanie,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: M 님, 2023년 9월 14일
Dear Maria,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Gildardo

2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 9월 8일
Dear Glidardo,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 - 너무 별로예요

Keyana

2023년 9월에 2박 숙박함
답변 제공: M 님, 2023년 9월 8일
Dear Keyana,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 - 좋아요

Daniel

2023년 8월에 5박 숙박함
답변 제공: M 님, 2023년 9월 2일
Dear Daniel,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 9월 2일
Dear Timothy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 - 훌륭해요

Anthony

2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 9월 14일
Dear Anthony,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 - 좋아요

Dianca

좋아요: 직원 및 서비스
별로예요: 청결 상태
Needed somewhere to crash for the night and decided to try this hotel. It was quiet and the staff was nice. I was fine until I saw a roach crawling across the countertop where I had ALL of my makeup laid out. Talk about upsetting, wow. Other than that, the stay was ok. I definitely shook all of my clothes out before I packed them back in my suitcase though.
2023년 8월에 1박 숙박함
답변 제공: M 님, 2023년 8월 24일
Dear Dianca,Thank you for choosing our hotel for your stay. We're delighted you found our tranquil ambiance and friendly staff to your liking. We apologize for the inconvenience you faced and have taken immediate measures to address the issue. We hope to welcome you back for a flawless experience on your next visit.Best Regards,Management Team