외관

스테이브리지 스위트 서배나 히스토릭 디스트릭트, IHG 호텔 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1429개 이용 후기 중 881개" "
평점 8 - 좋아요. 1429개 이용 후기 중 345개" "
평점 6 - 괜찮아요. 1429개 이용 후기 중 107개" "
평점 4 - 별로예요. 1429개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 1429개 이용 후기 중 44개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Seog Won

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 21일
Thanks for sharing this perfect rating, Seog!We're thrilled to hear you enjoyed your stay at Staybridge Suites Savannah Historic District, an IHG Hotel! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 - 훌륭해요

DAVID

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine..
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 25일
David, we're thrilled to hear your experience at Staybridge Suites Savannah Historic District, an IHG Hotel, met your expectations. We're always pleased when our guests leave with a good impression. We hope to welcome you again on your next visit to Savannah.

10/10 - 훌륭해요

Corey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Corey, it's wonderful to hear that you had a delightful experience at Staybridge Suites Savannah Historic District, an IHG Hotel. We strive to make our guests' experiences memorable. We appreciate your positive feedback and hope to welcome you back in the future!

10/10 - 훌륭해요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location. Lots of traffic at night. I prefer the inside rooms
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Brenda, thank you for sharing a great review. We're glad that you found the Staybridge Suites Savannah Historic District, an IHG Hotel, conveniently located. We understand your preference for inside rooms and will endeavour to accommodate such requests whenever possible. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

John C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
John C, it's wonderful to hear that you enjoyed your stay at Staybridge Suites Savannah Historic District. We appreciate you taking the time to rate us and hope to see you back again soon!

10/10 - 훌륭해요

April

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property outside and inside.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
April, we're thrilled to hear you appreciated the exterior and interior aesthetics of Staybridge Suites Savannah Historic District, an IHG Hotel. It's our pleasure to provide such pleasing environments for our guests. We're looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Mary 님, Clearwater

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay. Very convenient to everything.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Mary, we're thrilled to hear you enjoyed your stay at the Staybridge Suites Savannah Historic District. It's absolutely wonderful to know our location suited your needs perfectly. We hope you'll return whenever your travels bring you back to the area. Safe travels!

6/10 - 괜찮아요

Amanda

연인과의 여행
좋아요: 편의 시설/서비스
Hotel could use some updating. When we arrived there was no one at the front desk and had to wait a while for them to come back and get us checked in. Our room was ridiculously hot and we had a view of the parking lot. Overall just not a great experience.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Amanda, thank you for sharing your experiences. Updates are always something we consider, and your point is duly noted. We regret that checking-in took longer than expected and that your room's temperature didn't meet your comfort. All our guests should enjoy their stay and it seems we missed the mark. We will take your feedback into consideration and work on improvements. We hope for an opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Willa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Willa, thank you for your high rating of Staybridge Suites Savannah Historic District, an IHG Hotel. We are glad to know you had a lovely stay with us. We would love to welcome you back during your next visit to Savannah.

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nostalgic feel
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Jeffrey, we're thrilled to hear that your stay at Staybridge Suites Savannah Historic District, an IHG Hotel, had such a charming impact on you. It's delightful to know our property's unique ambiance added value to your visit. Your support is much appreciated, and we hope to see you again soon.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and service.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Robert, it's fantastic to learn that you appreciated both the prime location and top-notch service at Staybridge Suites Savannah Historic District, an IHG Hotel. It's always our goal to elevate our guests' experiences. We hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Gretchen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Clean and well maintained. Only negative is the staff was not very friendly and housekeeping did not service our room during our 2 day stay.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Gretchen, it's pleasing to know that you enjoyed the convenient location and upkeep of Staybridge Suites Savannah Historic District. We're sorry to hear about the less-than-ideal experience with our team members and room service. We continuously strive to deliver better service and will take your feedback into account. We hope you will give us another opportunity to provide a more welcoming experience next time.

10/10 - 훌륭해요

Joshua 님, Fuquay Varina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What an awesome location to be able to walk to all things Downtown Savanna. Even on a busy Holiday weekend
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Joshua, thank you for appreciating the prime location of Staybridge Suites Savannah Historic District, an IHG Hotel. We're thrilled you enjoyed exploring Downtown Savannah with ease, even during a bustling holiday weekend. Looking forward to welcoming you back for another outstanding stay.

2/10 - 너무 별로예요

Jessica 님, Visalia

가족 여행
별로예요: 숙박 시설 상태 및 시설
I literally cannot even say how upset we were. First, asked for a king room. Ended up in a room with two full sized beds. Ok we could live with that. Stuff happens. But when we pulled back the covers to go to sleep, one of the beds was soaking wet under the comforter and it was very obviously urine. A LOT of urine. The person at the front desk came and changed the sheets…great…but we still have a bed full of urine. Couldn’t move us to another room because they were full. But did they have the decency to offer us a discount or any form of compensation for the issue? Nope. Not a peep. Don’t stay here people. It’s pretty terrible.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Jessica, we're genuinely sorry to hear about the issues you faced during your stay. It's deeply concerning that you found the bedding condition less than satisfactory, and even more so that you felt the issue wasn't resolved to the best of our abilities. Our team members strive to ensure the comfort of all our guests, and it saddens us to know that your experience fell short of this standard. Rest assured, we're dedicated to improving these matters for better guest satisfaction in the future.

4/10 - 별로예요

Tamyka

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at Staybridge at least 4 times over the last few years and now realize it has literally gone to the dogs. Its a dog hotel. I saw a dog altercation in the lobby and two of the three dogs pooped on the floor. The owners walked away and did not clean up poop. My husband almost stepped in it. Dogs barked all night the first night. unacceptable! The breakfast is unfit to be served. Next time we visit Savannah we will not stay at Staybridge Suites unfortunately.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 13일
Tamyka, it's disappointing to hear about the issues you experienced during your recent visit, especially regarding the presence of pets in common areas and the quality of breakfast. We aim to offer an enjoyable atmosphere for all our guests, and we regret falling short during your time with us. It's important to us that your stay is pleasant and we sincerely take your feedback on board. We hope you allow us a chance to provide a more satisfactory experience in the future.

10/10 - 훌륭해요

STEVEN

2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Steven, thank you for choosing Staybridge Suites Savannah Historic District, an IHG Hotel. It's wonderful to hear that you had an exceptional stay. Receiving high marks from our guests truly brightens our day. We eagerly anticipate your next visit.

10/10 - 훌륭해요

DeeDee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were very kind and helpful. Perfect location. Good price for value!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
DeeDee, it's great to hear you found our team members at the Staybridge Suites Savannah Historic District to be kind and helpful. We're also delighted you appreciated our prime location and found our pricing to be of good value. We look forward to having you again for another excellent experience.

10/10 - 훌륭해요

Aileen

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staffs are great, very friendly and helpful. The location is our favorite too, very close to everything. Close to restaurants, river and shopping. Will definitely be coming back.
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Aileen, we are delighted to learn that you had such a wonderful stay at Staybridge Suites Savannah Historic District. It's heartening to know that our friendly team members and prime location added value to your visit. Your eagerness to return is the highest compliment. We can't wait to welcome you back.

10/10 - 훌륭해요

Jenna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, spacious rooms. Comfortable beds. Convenient walk to restaurants, trolly stops, and waterfront shops. Safe area and pretty quiet compared to the other part of Bay St. near townhall. Staff was very kind as well.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Jenna, we're thrilled to hear you appreciated the spacious accommodations and comfortable beds at Staybridge Suites Savannah Historic District, an IHG Hotel. It's indeed a pleasure to know you found our location convenient and the surrounding area safe and relatively serene. We appreciate your kind words about our team members. We look forward to welcoming you during your next visit to Savannah.

10/10 - 훌륭해요

Pavel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Pavel, it's wonderful to hear that you had a pleasant experience at Staybridge Suites Savannah Historic District, an IHG Hotel. We eagerly await the opportunity to serve you once again in the future!

10/10 - 훌륭해요

Sean M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place to stay!
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Sean M, thank you so much for choosing to stay with us at Staybridge Suites Savannah Historic District. We're delighted to hear that you had an excellent experience! Our team continually strives to provide top-tier service for our valued guests. We look forward to welcoming you back on your next visit to the historic district.

4/10 - 별로예요

Sunil

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were disappointed to find cockeroaches in the first floor room we were assigned. It took one and half hours to wait for another clean room. The cost of the stay was pricey and definitely did not live up to the advertised IHG Clean Policy. We were worried of the pest getting into our belongings. Rooms are outdated, you can see the age and areas that are not clean. Beds are not as comfortable. Very disappointing.
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 6일
Sunil, it's disheartening to hear about the disappointments during your stay particularly with the room situation. We take pest control measures seriously to ensure our guests have a comfortable and worry-free stay. We regret any delay you may have experienced in receiving another room, which we aim to handle promptly. While we strive to meet higher standards of cleanliness, it appears we did not meet your expectations. We will take your feedback about the rooms being outdated and the beds not providing the desired comfort into practice to improve our offerings. Your comments help us better the guest experience and our management team is aware of your concerns. We hope we could have another opportunity to serve you in the future.

8/10 - 좋아요

Allison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
VERY nice staff at the bar and check-in! They were great and very welcoming and friendly.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Allison, thank you for choosing Staybridge Suites Savannah Historic District for your stay. We're thrilled to hear you found our team members at the bar and check-in to be welcoming and friendly. Your kind words mean the world to us. We hope to have the pleasure of your company again on your next visit to Savannah!

8/10 - 좋아요

GUILLERMO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Employees were very friendly, we loved the proximity to all touristic attractions, specially river rd.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 29일
Guillermo, we're thrilled you found Staybridge Suites Savannah Historic District's location to be ideal for your sightseeing needs. It's wonderful that our team members made a positive impression with their friendliness. Thanks for your time in sharing this positive review. We hope to serve you again soon.

10/10 - 훌륭해요

TONI 님, Altoona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff at front desk! Very helpful
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Toni, it's wonderful to hear that you found our front desk team members at Staybridge Suites Savannah Historic District, an IHG Hotel to be so helpful. We truly value your feedback and look forward to the opportunity to serve you again in the future.

10/10 - 훌륭해요

Tonya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed with a group for the St Patrick's Day festivities. The location was great with the parade coming right in front of the hotel. Loved the meeting area where we could get together with our friends and share food and laughs. They had a great happy hour snack that was unexpected. Breakfast was very good and different every morning we were there. Super hard-working and friendly staff in the busiest time of the year. Great to have a full-size refrigerator in the room. That came in handy. We will stay again.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Tonya, it's wonderful to hear that your group enjoyed the St Patrick's Day festivities at Staybridge Suites Savannah Historic District, an IHG Hotel! Having the parade pass right by is definitely an unforgettable experience. We're glad you were able to utilize the communal area to bond with your friends and that you found the varied breakfast and surprise happy hour snack enjoyable. Our hardworking team members always strive to create a comforting experience, especially during busy periods. We're pleased that the full-size refrigerator in your room proved beneficial. We're looking forward to your next visit!

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Ana, it's wonderful to hear that you found the team members at Staybridge Suites Savannah Historic District, an IHG Hotel to be welcoming. We strive to create a warm, friendly atmosphere for our guests. We look forward to welcoming you back on your next visit to Savannah.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, but a little on the noisey side.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
David, it's delightful to know that you had an enjoyable stay at Staybridge Suites Savannah Historic District, an IHG Hotel. Your feedback regarding noise levels is greatly appreciated. We are always seeking ways to enhance our guest experience. We're looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Ranjit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 23일
Ranjit, thank you for choosing Staybridge Suites Savannah Historic District for your stay. Your 5-star rating speaks volumes about your satisfaction, and we're glad to know we met your expectations. We hope you had a chance to explore some of the rich history our region has to offer. We look forward to welcoming you back.

10/10 - 훌륭해요

Shannon

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is close to everything in the historic area. The staff was FANTASTIC! Every team member we interacted with was welcoming, knowledgeable about the area and exuded southern hospitality. I would highly recommend this location.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Shannon, it's great to hear how much you appreciated Staybridge Suites Savannah Historic District. We are delighted that our spotless location suited your needs and that our fantastic team came through with genuine Southern hospitality. Your high recommendation is valued and we hope to welcome you back for another wonderful stay in the future.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Michael, it's wonderful to hear that you've had an enjoyable experience at the Staybridge Suites Savannah Historic District, an IHG Hotel. We appreciate your generous rating and hope to welcome you back soon.

6/10 - 괜찮아요

Laura

좋아요: 직원 및 서비스
별로예요: 청결 상태
Before I get into my other issues, this hotel is really truly lacking in cleanliness. First time female solo traveler with my service dog, got in pretty late, front desk guy immediately made me uncomfortable with his lack of friendliness and rudeness as he laughed at me when saying my dog was a service animal. Then proceeded to question me about if he was an emotional support animal instead. I wasn’t having it and just wanted to hurry things along. He then proceeded to try and joke with me saying maybe I just don’t want to talk to other people since I’m traveling alone. Finally got to the room and I started panicking. I had just drove from south Florida and incredibly tired. The room was absolutely gross. Dust everywhere, it looked like no one had entered the room in months. Debating whether or not I could handle going back down to face front desk guy or just cleaning it myself. I decided to try to get another room. Went down, it was now a front desk lady. While it was obvious she was judging me, she was able to give me another option that I could just move myself into. On my way back to my original room I went and looked at the new room. It was even WORSE. Nasty mildew around bathroom, sink and fridge. The freezer was full of frost/ice and the room was much smaller. I was appalled. Went back to my original room and decided there was no way I would move to the new room. I grabbed a towel and started wiping every surface down so I could at least be a little more comfortable.
답변 제공: Customer Service 님, 2024년 3월 16일
Laura, your feedback is important to us and we appreciate your time in sharing your experience. It's disheartening to hear about your discomfort at check-in and it certainly does not reflect the standard of service we aim to provide. Regarding your observations about the cleanliness of the room, we want to assure you this is not typical of our standards. We will pass on this feedback to our hotel management and take respective measures to improve in these areas. We hope to serve you in the future and provide a far superior experience.

10/10 - 훌륭해요

Meghan

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Meghan, it's fantastic to know you had an excellent stay at Staybridge Suites Savannah Historic District, an IHG Hotel. We're thrilled you enjoyed your time with us and trust you took away some wonderful memories. Looking forward to welcoming you for another excellent stay soon.

10/10 - 훌륭해요

Arthur 님, Tampa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location and friendly staff.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
Arthur, it's wonderful to hear that the prime location of Staybridge Suites Savannah Historic District, an IHG Hotel, was perfect for you. We're especially glad that our amiable team members contributed to a positive experience. We look forward to welcoming you back in the future.

8/10 - 좋아요

Fred

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small rooms, no room cleaning during three day stay.
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Fred, thank you for reviewing your stay. We're sorry to hear some aspects did not meet your expectations. Our housekeeping schedule can sometimes differ based on the length of stay but we'll work to better communicate this in the future. We're thankful for your feedback as we continuously strive to offer a more satisfying experience for our guests.

10/10 - 훌륭해요

ANDREW

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this property!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 9일
Andrew, it's delightful to hear that you had a wonderful stay at Staybridge Suites Savannah Historic District! We are absolutely thrilled that you loved our property. We can't wait to welcome you back in the future.

10/10 - 훌륭해요

Nancy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff cleaning good free breakfast and coffee even free houderves and wine class act
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Nancy, it's wonderful to hear that you appreciated the comprehensive services at Staybridge Suites Savannah Historic District, an IHG Hotel. Thank you for the praise for our dedicated team members. We take pride in offering great food, beverages, and impeccable cleanliness. We're thrilled to have provided a top-notch experience and hope to welcome you back soon.

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Thanks for the 4/5 rating, James!We're happy you had such a lovely stay at Staybridge Suites Savannah Historic District, an IHG Hotel! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 - 훌륭해요

Dallas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location across the road to Riverbank. Easy walk to the squares. Shopping/restaurants nearby. Staff nice. Parking good and not expensive. We stayed in a double room with city views, it was clean an spacious.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Dallas, it's fantastic to hear you had an enjoyable stay at Staybridge Suites Savannah Historic District, an IHG Hotel. We're delighted you found our location, proximity to local amenities and accommodating team members beneficial for your experience. We appreciate your kind words about our well-kept, roomy double room with city views. Your praise for our parking facilities is also much appreciated. We look forward to your return visit.

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location! Clean and friendly staff we loved it!
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
Tiffany, it's wonderful to know that you appreciated the prime location, cleanliness, and affable team members of Staybridge Suites Savannah Historic District. Your kind words make our day! We're thrilled to know you loved your stay with us and hope to see you again soon.

8/10 - 좋아요

terry

출장 여행, 가족 여행
Nice property.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Terry, thank you for taking the time to recognize Staybridge Suites Savannah Historic District as a nice property. We aim to provide a positive experience for all guests and are glad to hear that we delivered on that promise. We hope to see you again soon.

8/10 - 좋아요

Martha E. 님, Buffalo

연인과의 여행
좋아요: 편의 시설/서비스
Great location across from the River Front. Easy walk to restaurants, bars, shops of all kinds. The hotel is on a busy street but the windows are a sound barrier. We faced the busy street and did not notice traffic noise.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 29일
Martha, thank you for choosing Staybridge Suites Savannah Historic District for your visit. We are pleased to hear that our convenient location, near dining and shopping, was a highlight of your stay. It's great to note that our soundproofing measures contributed to a comfortable and quiet experience, even amidst the city bustle. We appreciate your positive feedback and hope to welcome you back in the future.

6/10 - 괜찮아요

mercedes

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The common areas were not well maintained. The computer "business" area was not functioning and was filthy. Carpets in hallways need to be cleaned. furniture in lobby also needs to be cleaned.
답변 제공: Customer Service 님, 2024년 2월 27일
Mercedes, thank you for your feedback. It's regrettable to hear about your observations with our facilities, especially the business center and cleanliness around the lobby. Rest assured that we have taken note of these and shared them with our team members in order to uphold our commitment to offering a comfortable environment. We hope that, despite these areas of concern, you'll consider revisiting us for a more pleasant experience.

8/10 - 좋아요

Joyce

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked the hotel, but the one thing that was disappointing was the television and available local news. There was no “guide” button on the remote or instructions on use in the room. Each time you selected the next channel, the TV hesitated for a couple seconds or just froze. The volume wouldn’t increase no matter how high you selected. We were there from 2/22-2/24 and never was able to see a weather report or local news. Breakfast was mediocre and lukewarm. We didn’t even eat there two of the three mornings because of this. The hotel itself was very nice, located in great spot and very clean and beautifully decorated. ROOM 311 2/22-2/24 Tim & Joyce Borger, Granger IN
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Joyce, thank you for sharing feedback on your recent stay at Staybridge Suites Savannah Historic District. We regret to hear about the difficulties you encountered with the TV. Our team is committed to ensuring a comfortable stay for our guests, and we will certainly look into improving the clarity of TV operation for futures guests. We also appreciate your comments regarding breakfast - we aim to offer a delightful culinary experience and take your notes to heart for continuous improvement. On a brighter note, we're pleased to know that you found the hotel's cleanliness, décor, and location to your liking. We hope to host you again, providing an enhanced experience from start to finish.

10/10 - 훌륭해요

Phillip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved Staybridge. Excellent staff and hotel was a 10/10. We will be back.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Thank you for the amazing rating, Phillip!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Staybridge Suites Savannah Historic District, an IHG Hotel soon!Thanks again for leaving your feedback!

10/10 - 훌륭해요

Lisa

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our second visit. just as great as the first.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Lisa, it's terrific to know that your second visit to Staybridge Suites Savannah Historic District was as outstanding as your first. Continuing to meet your high expectations is our goal. We eagerly anticipate your next visit!

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy walk to riverfront and other areas to explore. A little noisy at times.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
David, thank you for your feedback. We're delighted that the location of Staybridge Suites Savannah Historic District facilitated your explorations. Regarding the noise observations, we appreciate the input and will strive to improve. We hope to welcome you back for another enjoyable stay.

6/10 - 괜찮아요

Henning

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel ist ziemlich abgewohnt und siffig. Es ist sicher lange her, dass in unserem Zimmer Staub gewischt wurde. Trotz höchster Katagorie war das Zimmer sehr klein.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Henning, it appears you had some concerns about cleanliness and room size during your stay. This is not the usual feedback we get and we strive to maintain a high standard of cleanliness. As for the room size, we offer a variety of options to accommodate different guest needs. We value your input and will use it to improve our guest experiences. Thank you for letting us know.

10/10 - 훌륭해요

tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
LOVED everything - location, staff, amenities
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 29일
Tara, thank you for sharing your positive experience with us. We're thrilled to hear how much you enjoyed the conveniences the Staybridge Suites Savannah Historic District offers. It's especially fulfilling to hear praises about our dedicated team members and facility features. Thank you for choosing us and we hope to have the opportunity to serve you again in the near future!

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 편의 시설/서비스
The best location! Wonderful staff, very clean.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Anna, it's heartening to read about your great experience at Staybridge Suites Savannah Historic District, an IHG Hotel. We are pleased to know our central location suited your needs, and you found our team members warm and the surroundings spotless. We hope to be your chosen destination should future travels bring you back this way. Thanks for choosing us!