Hi Nonna,Thank you for sharing your feedback about your recent stay at our establishment. We appreciate your comments, and we'd like to address your concerns.We understand that you encountered some issues with smoke smell, dirty rooms, and beds. We apologize for any inconvenience caused. Our team is dedicated to maintaining a clean and comfortable environment for our guests, and we regret that we fell short of your expectations in this regard.Rest assured, we take cleanliness seriously, and we have procedures in place to ensure that our rooms meet high standards of hygiene. We will investigate the reported issues and take immediate steps to address them accordingly.We appreciate your feedback, as it helps us identify areas for improvement. Your satisfaction is important to us, and we strive to provide a positive experience for all our guests. If there is anything else we can do to rectify the situation, please do not hesitate to reach out to us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

Hi Markayla,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hi Miosotis,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Dear Marcia,Thank you for taking the time to tell us about your stay at the RED ROOF INN SAVANNAH - RICHMOND HILL/ I-95. I was thrilled to see you were pleased with the hotel being within close proximity to lots of restaurants. However, it's truly disheartening to see you highlight that the housekeeping service was not to your liking which resulted in your stay being hindered. Nevertheless, we a Red Roof continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hi Miosotis,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello Ingrid, We regret to hear about your experience at our hotel. Your feedback is valuable and has been forwarded to the appropriate departments for review. Our team always aims to provide a clean and safe environment for our guests to enjoy their stay. We appreciate you bringing these concerns to our attention and will address them accordingly.

Dear Heather,I appreciate you sharing your feedback following your stay at the RED ROOF INN SAVANNAH - RICHMOND HILL/ I-95. I was thrilled to see you were pleased with our friendly staff. However, I was saddened to read your stay fell short of expectations due to the insects you reported, the upkeep of the property, the air conditioning not working and the other concerns you highlighted. We are very sorry for your experience. Please know that at Red Roof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Your feedback is important to us and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Thank you for leaving your 3/5 rating, Gary. It's great to see you mention that the cleanliness improved from your last stay. However, we do want to express our sincerest apologies for the uncleanliness of the mattress and the broken top lock. I can assure you that I have brought your feedback to management's attention in an effort to address your concerns. As it relates t your comment about a pool, unfortunately the location does not have a pool. Nevertheless, your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Shaunik, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAVANNAH - RICHMOND HILL/ I-95 and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

Hi Mario,Thank you for providing feedback on your recent stay at our hotel. We strive to ensure that the photos we present accurately represent the rooms and facilities we offer. However, we understand that individual perceptions may vary, and we apologize if the room did not meet your expectations based on the pictures you saw.Maintaining cleanliness is of utmost importance to us, and we are sorry if there were any shortcomings. We take your feedback seriously and will work closely with our housekeeping team to address any cleanliness issues and ensure that our rooms meet the highest standards of cleanliness and hygiene.We appreciate your candid feedback, as it helps us identify areas for improvement. If there is anything else you would like to discuss or if you have any further comments, please feel free to reach out to our customer service team.Thank you for choosing our hotel, and we hope you will consider staying with us again in the future, as we continuously strive to enhance our guests' experience.

Hello Michael,We regret to learn about your experience with the loud AC. Your feedback will be shared with the relevant team for improvement opportunities. Thank you for choosing to stay with us.

Hi Makayley,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

Hello LEON, We appreciate your feedback and apologize for any inconvenience you experienced. We take cleanliness seriously and have shared your comments with our housekeeping team for further review and improvement. It's unfortunate to hear about the smoke smell - we strive to provide a comfortable stay for all our guests.

Hello Zoe, We appreciate you choosing our hotel for your stay. If there is anything specific you'd like to share about your experience, please don't hesitate to contact us directly. Our team is always looking for ways to improve our services for our guests.

Hi Laurie,Thank you for sharing your feedback about your recent stay at our motel. We are sorry for the cleanliness issues you encountered in your room. We understand that these issues greatly affected your comfort and overall satisfaction. We will address these concerns with our housekeeping team to ensure that such oversights are not repeated in the future.Additionally, we apologize for the bathroom light bulb issue. It should not have been the case that only one light bulb was functioning. We will investigate this matter with our maintenance team to ensure that all amenities are properly maintained for our guests' convenience.We regret to hear that the towels provided did not meet your expectations in terms of cleanliness. We will look into this matter and take appropriate action to ensure that our linens are in pristine condition for our guests.We take your comments seriously, and we will work diligently to address these concerns and make the necessary improvements to enhance the quality of our accommodations.If there is anything else we can assist you with or if you have any additional comments, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.

Hi Jana,Thank you for sharing your feedback regarding your recent stay at our hotel. We are concerned to hear about the cleanliness issues you encountered and the unpleasant smells that affected your stay. This is certainly not reflective of the standards we strive to maintain, and we apologize for falling short in meeting your expectations.We take your feedback seriously, and we will investigate these matters thoroughly with our housekeeping team to identify the areas that require immediate attention and improvements. Our goal is to provide a clean and comfortable environment for all our guests, and we regret that we did not meet this expectation during your stay.We appreciate you bringing these issues to our attention, as it allows us to take appropriate action and prevent such occurrences in the future. Your satisfaction is important to us, and we will work diligently to address these concerns.If there is anything else we can assist you with or if you have any additional comments, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to provide you with a more positive experience in the future.

Hello Angel,We appreciate your recommendation and are pleased to hear you enjoyed your stay with us. If you have any further feedback or suggestions, please feel free to reach out to our management team directly.

Hello David, We appreciate your feedback regarding the issue with the tub and toilet. We recommend guests contact our management team directly to address any concerns. Thank you for bringing this to our attention and we hope to better serve you in the future.

Hello Carla,We are delighted to hear that you had a great stay with us. Your positive feedback is truly appreciated, and we hope to welcome you back in the future.

Hi Rodrigo,Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for the negative experience you had during your stay and for the inconveniences you encountered.Maintaining a clean and pleasant environment for our guests is of utmost importance to us, and we deeply regret that we fell short of your expectations in this regard. We take your comments seriously and will address them with our housekeeping team to ensure that our cleaning standards are upheld and improved.We apologize for the presence of hairs on the sheets and the bathroom not being properly cleaned before your arrival. This is not the level of service we strive to provide, and we will investigate the matter to prevent any recurrence in the future.Regarding the safety concerns you mentioned, we take the safety and security of our guests very seriously. We would appreciate any specific details or incidents you experienced that led to this perception, so we can address them promptly and ensure a safe environment for our guests.We appreciate your feedback, as it helps us identify areas for improvement. Thank you for your understanding, and we hope to have the opportunity to regain your trust and provide you with a more satisfactory experience in the future.

Hello Debbie, Thank you for taking a moment to complete our survey. At the Red Roof Inn Savannah - Richmond Hill/ I-95 we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hi Katie,We apologize for the disappointing state of the room you stayed in. The issues you mentioned regarding the dirty floors and bed covers, ripped window curtain, missing doorknob on the bathroom door, and mold on the bathroom ceiling are completely unacceptable. We understand how important cleanliness and maintenance are for a comfortable stay, and we deeply regret that we failed to meet your expectations in these areas.Our housekeeping and maintenance teams will be immediately notified of these concerns so that they can address and rectify these issues as soon as possible. We take your feedback seriously, and we will use it to improve our cleaning and maintenance procedures to prevent similar situations from occurring in the future.We hope that you will allow us the opportunity to make it right and provide you with a significantly improved experience should you choose to stay with us again.

Hi Desiree,Thank you for bringing your concerns to our attention regarding your recent stay in room 234. We apologize for the disappointing conditions you encountered and for any inconvenience caused.We understand that the cleanliness and maintenance of the room fell below your expectations. We take these matters seriously, and we will address them with our housekeeping and maintenance teams immediately to ensure that such oversights are not repeated in the future.We apologize for the presence of makeup in the beds, the non-functional refrigerator, the condition of the toilet bowl, and the lack of hot water. These issues should not have occurred, and we will investigate and resolve them promptly.We appreciate your feedback and understand your concerns about the overall cleanliness. Rest assured, we have stringent cleaning protocols in place, and we will reinforce these measures to prevent similar situations in the future.We apologize for any discomfort caused during your stay. Your comments are valuable to us, and we will use them to make the necessary improvements to enhance the quality of our accommodations.Should your travels bring you back to the area, we would appreciate the opportunity to provide you with a significantly improved experience.

Dear Elefteria,Thank you for taking the time to tell us about your experience at the Red Roof Inn Savannah - Richmond Hill/ I-95. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with your stay as the room lacked cleanliness, the comforter had cigarettes burns and the other concerns you listed. We value your business and would like to assure you that this is not reflective of our usual standards. Please accept our sincerest apologies for the negative impact this had on your stay. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. It is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof Management RediResponse Specialist

Hi Gayle,I'm sorry to hear about your negative experience during your stay at our hotel. The conditions you described are certainly not up to our standards, and we apologize for the inconvenience and disappointment you experienced.Cleanliness is a top priority for us, and we deeply regret that the tub, sheets, and towel rack were not up to par. We understand how important it is to provide a clean and comfortable environment for our guests, and we will address these issues with our housekeeping team and take immediate measures to rectify any deficiencies.Regarding the manager's response, we strive to provide exceptional customer service and will investigate this matter further to ensure that proper communication and resolution procedures are followed.It is our responsibility to provide fresh and stain-free linens, and we regret that we did not meet this expectation. We will review our procedures to ensure that all guest requests for clean sheets are promptly and properly addressed.Thank you for bringing these matters to our attention. We value your feedback and will use it to improve our services and ensure that future guests have a better experience.

Thank you for taking a moment to leave a review, Daniel. The staff and I at the Red Roof Inn Savannah - Richmond Hill/ I-95 appreciate your 5/5 score following your stay. I am thrilled that you found our prices to be good. However, you stated that the floor had a bunch of hair on it. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Matthew, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Ray, We apologize for any inconvenience you experienced during your stay. Please feel free to reach out to our management team to discuss your concerns and ensure a more pleasant experience in the future. Thank you for bringing this to our attention.

Hello Juan,We apologize for the inconvenience you experienced during your stay. For any concerns regarding refunds, we recommend reaching out to our management team directly. Your feedback is valuable in helping us improve our services for all guests. Thank you for sharing your experience with us.

Hello Abinor,Lamentamos escuchar que tuviste problemas con la infraestructura durante tu estancia. Apreciamos tus comentarios y los transmitiremos al equipo correspondiente para futuras mejoras. ¡Esperamos que nos des otra oportunidad para mostrarte nuestros avances!

Hello David,We appreciate your positive feedback on our value and cleanliness. We strive to provide a great experience for all our guests. Please do not hesitate to reach out to our management if you have any further comments or concerns.

Hello Kim, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAVANNAH - RICHMOND HILL/ I-95 and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Rudinni,We regret to hear about your experience. Ensuring the cleanliness and comfort of our rooms is a top priority for us. Please reach out to our management with any further feedback to help improve our services for future guests.

Hi Robert,We apologize for the inconvenience and discomfort you experienced due to people hanging around outside the rooms and the noise disturbance during your stay. Ensuring the safety and comfort of our guests is of paramount importance to us, and we apologize for falling short in this regard.We take these matters seriously, and we will review your feedback with our security team to address any issues and improve our monitoring and response protocols. It is our goal to provide a secure and peaceful environment for all our guests.Regarding the parking lot, we understand your concern about leaving your car unattended. While we strive to maintain a safe and secure parking area, we apologize if you felt uneasy. We will assess our security measures and make any necessary improvements to provide a more reassuring environment for our guests.We appreciate your feedback and value your concerns. If there is anything else you would like to share or if you have any further questions or requests, please feel free to let us know.Thank you for bringing these matters to our attention, and we apologize for any inconvenience caused. We hope you will consider giving us another chance in the future to provide you with a more comfortable and secure stay.

Hi Elexis,Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the issues you experienced during your visit.We apologize for any inconvenience caused by the staff members smoking outside. We understand that this may have been disruptive or unpleasant for you. We will address this matter with our team to ensure that they are considerate of our guests' needs and maintain a professional and courteous presence.Furthermore, we apologize for any difficulties you encountered in obtaining clean linen or trash bags. Our staff should always be prompt and attentive in fulfilling such requests, and we apologize for falling short in this regard. Your feedback will be shared with our housekeeping team to ensure that necessary improvements are made.We also understand the frustration caused by the lack of "quiet hours" and the noise from neighboring guests. While we cannot control the actions of other guests, we will make every effort to enforce existing policies and address noise-related issues promptly to minimize their impact on our guests' experiences.We apologize for any disruption caused to your service animal and the disturbance to your sleep. We appreciate your understanding that some situations may be beyond our control, but we will do our best to ensure a peaceful and comfortable environment for all our guests, including those with service animals.We value your feedback and appreciate your patience. We hope you will consider giving us another opportunity to provide you with a more enjoyable and peaceful stay in the future.

Hi Gary,We are deeply sorry to hear about your recent experience at our hotel. We apologize for the inconveniences and disappointments you encountered during your stay. Your feedback is essential to us, as it helps us identify areas for improvement and take appropriate actions.We understand your concerns regarding the cleanliness and condition of your room. It is completely unacceptable that the room had an unpleasant odor, the sheets were dirty, the fire alarm was missing, the bathroom had an unpleasant smell, and the air conditioner had mold growth. These issues do not meet our standards of cleanliness and maintenance, and we sincerely apologize for failing to provide you with a comfortable and pleasant stay.We take these matters seriously, and we will investigate these issues thoroughly to prevent any recurrence. We will address the cleanliness and maintenance concerns with our housekeeping and maintenance teams to ensure that our rooms are properly cleaned, maintained, and inspected prior to guest arrivals.We apologize for the negative impression this experience has left you with. We understand your decision to stay elsewhere next time, and we hope to have the opportunity to regain your confidence in the future. If there is anything else we can do to address your concerns or if you would like to provide further details, please do not hesitate to reach out to us.Once again, we apologize for the inconveniences you encountered during your stay. We appreciate your feedback and the opportunity to improve our services.

Hi Elizabeth,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Hi Otisha,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

Hello Mignon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SAVANNAH - RICHMOND HILL/ I-95 and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hi Janasia,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Savannah - Richmond Hill/ I-95. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Hi Rosario,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the Red Roof Inn Savannah - Richmond Hill/ I-95. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Dear Joseph,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SAVANNAH - RICHMOND HILL/ I-95. I am happy to read that you were pleased with the staff who were friendly and helpful. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.Thank you again for sharing your experience. We look forward to seeing you in your future travels at Red Roof.Sincerely,Red Roof Management

Hi Ned,We are deeply sorry to hear about your extremely disappointing experience during your recent stay at our hotel. We apologize for the multiple issues you encountered, including the dirty beds, discrepancies from the online photos, disruptive noise, and cleanliness concerns in the washroom.Maintaining cleanliness and providing a comfortable and peaceful environment for our guests are top priorities for us, and we sincerely apologize for failing to meet these expectations during your stay. Your experience is not reflective of the standards we strive for, and we will investigate these matters thoroughly to ensure they are addressed and resolved immediately.We apologize for the inconvenience and discomfort caused by the noise disturbances from the neighboring room. We understand the impact this had on your overall experience, especially when traveling with children. We will take steps to ensure that such disturbances are prevented in the future.We are equally concerned about the cleanliness issues you mentioned, particularly the presence of black mold. We take this matter seriously and will thoroughly inspect and address the areas you mentioned to ensure a safe and healthy environment for our guests.Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. We assure you that we will take the necessary steps to rectify the issues you encountered and prevent similar incidents from happening in the future.We apologize once again for your disappointing experience, and we hope you will consider giving us another opportunity to provide you with a significantly improved stay in the future.

Hi Stephanie,Thank you for taking the time to share your positive feedback regarding the front desk staff at our hotel. We're delighted to hear that you had a pleasant experience during your stay, and that the front desk team was friendly and accommodating.Providing exceptional customer service is a top priority for us, and we're thrilled that our team members at the front desk were able to make a positive impression. We will certainly pass along your kind words to them, as it will serve as motivation to continue delivering outstanding service to all our guests.Thank you for choosing our hotel, and we look forward to the opportunity to serve you again in the future.

Hello Erica, Thank you for sharing your feedback with us. We appreciate your kind words regarding our friendly staff. We apologize for any inconvenience you may have experienced with the cleanliness of the floor and the reprogramming of the TV. Our maintenance team will address the issues with the heater in your room. We strive to continuously improve our services and appreciate your feedback. We take note of your comments about the bed, the area, and the missing amenities and will certainly take them into consideration.

Hello Patricia, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. Our team strives to provide a comfortable and enjoyable visit for all guests. We appreciate your feedback and will address the maintenance and housekeeping concerns mentioned to ensure a better experience in the future. We hope you reconsider and give us another opportunity to exceed your expectations.

Hello Sung,We're sorry to hear that your experience at our hotel was not up to your expectations. We would appreciate it if you could please share your feedback directly with us, so we can address any issues you may have encountered during your stay. Your satisfaction is important to us and we hope to have the opportunity to make it right.

Dear Mary L,Thank you for taking the time to tell us about your experience at the RED ROOF INN SAVANNAH - RICHMOND HILL/ I-95 . I am sorry that your experience did not meet your full expectations. Please accept our sincerest apologies for what you described as uncleanliness and excessive noise.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist

Hello Francine,Nous sommes désolés d'apprendre que vous avez été déçu de votre séjour. Nous apprécions vos commentaires et nous prenons vos préoccupations au sérieux. Nous vous encourageons à contacter directement notre équipe de direction pour discuter plus en détail de votre expérience et de vos préoccupations. Votre satisfaction est importante pour nous et nous aimerions avoir plus d'informations pour améliorer notre service à l'avenir.

Hello Olga,We apologize for any disturbance caused by the noise experienced during your stay. Our hotel strives to maintain a peaceful environment for our guests and we appreciate your feedback. We encourage our guests to report any disruptions to our front desk staff, as we have a zero-tolerance policy for noise disturbances. Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.