숙박 시설 내 편의 시설/서비스

더 웨스틴 사바나 하버 골프 리조트 & 스파 여행 후기

4 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1006개 이용 후기 중 595개" "
평점 8 - 좋아요. 1006개 이용 후기 중 198개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 88개" "
평점 4 - 별로예요. 1006개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 66개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jiyoung

2022년 11월에 3박 숙박함

10/10 - 훌륭해요

Suzanne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay here! Beautiful river views with heated pool. Friendly staff. Room was exceptionally clean. Highly recommended
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Josh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and well organized operation
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Josh, Thank you for evaluating your stay at The Westin Savannah Harbor Golf Resort & Spa. I am thrilled to know you enjoyed your time with us and that our impeccable and well-kept accommodations enhanced your visit. We appreciate your business and hope to welcome you back soon for another enjoyable experience.Be Well,Stuart Robinson,General Manager

10/10 - 훌륭해요

Stalin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking expensive and it’s better and faster not using valet parking
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Yilian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great experience and stay.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Yilian, Thank you for choosing us and for taking the time to post a review. Our unique downtown destination seamlessly combines urban accessibility with enhanced resort amenities, and it is great to know that we exceeded your expectations. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart Robinson,General Manager

10/10 - 훌륭해요

Louis 님, Pinehurst

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We expected great and we got great.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Westin in Savannah is always amazing. Comfortable clean and the views are amazing.
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 31일
Dear Carrie, We are pleased you had another enriching stay at The Westin Savannah Harbor Golf Resort & Spa. As the south's only downtown resort, we offer travelers a tranquil haven with city access, and we appreciate your kind remarks about our beautiful property and spectacular views. We enjoyed having you as our guest and look forward to having the opportunity to welcome you back on a future visit.Be Well,Stuart Robinson,General Manager

2/10 - 너무 별로예요

John Curtis

2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Mr. Curtis, Thank you for choosing our resort. We strive to provide a revitalizing, enhanced experience to every guest; therefore, I sincerely apologize for not meeting these expectations during your time with us. I hope you will consider giving us another chance to provide you with the enriching stay you should always expect from us. Thank you once more for your feedback, and I hope to see you again on your next visit to the Savannah area.Be Well,Stuart Robinson,General Manager

10/10 - 훌륭해요

Gary 님, Canton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place and staff!!! Will be back soon!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Charles 님, Boca RATON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 11일
Dear Charles, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager

10/10 - 훌륭해요

Allison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! Service was amazing!
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Jason

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very wonderful staff
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 2일
Dear Jason, Thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Savannah Harbor Golf Resort & Spa and that our attentive associates helped to elevate your stay. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We look forward to your next visit.Be Well,Stuart Robinson,General Manager

10/10 - 훌륭해요

Maria

좋아요: 숙박 시설 상태 및 시설
Excellent!
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to convention facilities. River ferry service berry good
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 11일
Dear Paul, Thank you for choosing to stay at The Westin Savannah Harbor Golf Resort & Spa. Nestled along the banks of the Savannah River, we offer travelers an ideal escape in Georgia's oldest city, just a ninety-second ferry ride away from historical attractions, dynamic restaurants, and exciting nightlife. It is good to know how much our location added to the enjoyment of your conference visit. We hope we will be the first resort you think of on future trips to the area.Be Well,Stuart Robinson,General Manager

10/10 - 훌륭해요

Patti

2024년 2월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 21일
Dear Patti, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa and sharing your perfect experience. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager

8/10 - 좋아요

Danyle 님, conley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There’s construction going on right now and that should be included on the website or somewhere before booking rooms.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Danyle, I appreciate your candor. However, I do want to extend my apologies for not meeting all of your expectations and for any inconvenience caused while you were here. Your feedback is essential as we continually strive to improve our guest experience, and I will use it to make sure your next visit is exceptional in every way. Thank you for being our guest, and I hope to have the pleasure of doing so again soon.Be Well,Stuart Robinson,General Manager

10/10 - 훌륭해요

Anita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower had shampoo left on the walls. I had to clean it before we could take our showers. Other than that the room was very clean.
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 5일
Dear Anita, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa. We are pleased that you enjoyed your overall stay; however, please accept our apologies for the oversights in your guestroom. Maintaining invigorating and refreshing accommodations is a top priority for us; therefore, I am disappointed this was not your experience. I will escalate these issues to the appropriate individuals, and I appreciate your patience. I look forward to your next visit!Be Well,Stuart Robinson,General Manager

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Ngone Lon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 2박 숙박함

8/10 - 좋아요

Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice stay. The shuttle service to the golf course was wonderful as was the ferry shuttle across the river to access downtown Savannah. I think having to pay for parking at the hotel as an already paying guest at the hotel is ridiculous.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We stayed in river view queen room that had a balcony. Nice room but bathroom was very dark and lacked good lighting. Great pool with pool bar and jacuzzi. Overall a wonderful place to stay.
답변 제공: General Manager 님, 2024년 1월 11일
Dear Ronald, Thank you for evaluating your stay at The Westin Savannah Harbor Golf Resort & Spa. We are glad to know you enjoyed your time with us and that you especially loved our thoughtfully crafted guestrooms with beautiful views, and excellent amenities. We appreciate all of your feedback, the positive as well as the things that would have enhanced your experience. It was a pleasure accommodating you, and I hope you will make us your home away from home whenever your travels bring you to our city. Be Well,Stuart RobinsonGeneral Manager

8/10 - 좋아요

Dana L

2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Erika

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
This is the only hotel on the river's other side. You need to take a water taxi to get to the other side. It appears that the hotel is short staffed. Our room didn't get cleaned for 4 days although I called twice to get the room cleaned and we didn't have the do not disturb sign on our door. The food was okay. I also purchased a romantic event on the river and it was not worth the money.
2023년 12월에 5박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Erika, Thank you for choosing our resort for your Savannah visit. Please accept my apologies for the service shortfalls you experienced and for not meeting all your expectations. Your valuable comments will be shared with my associates, and I hope you will stay with us again so we can provide the exceptional hospitality you deserve.Be Well,Stuart RobinsonGeneral Manager

10/10 - 훌륭해요

Dominic

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Guest, Thank you for choosing us and for taking the time to post a review. Our unique downtown destination seamlessly combines urban accessibility with enhanced resort amenities, and it is great to know that we exceeded your expectations. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart RobinsonGeneral Manager

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
John & Cynthia are teriffic!!! The room and the property are unexpectedly well-appointed and well-maintained!!!
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Brandon

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room 1612 has damp musty smelling come from bathroom vents
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

deborah

2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Ruben

2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 2일
Dear Ruben, Thank you for taking the time to rate your experience; we love that you could join us. However, I apologize if your stay was anything other than perfect. I would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and I hope to see you soon.Be Well,Stuart RobinsonGeneral Manager

10/10 - 훌륭해요

Myriam

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 20일
Dear Myriam, Thank you for the outstanding rating. I am thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Savannah Harbor Golf Resort & Spa. I look forward to your return and wish you all the best with your future travels.Be Well,Stuart RobinsonGeneral Manager

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was very nice. Loved the fire pits. Got in too late to do smores around the fire. I'm sure that's quite a lot of fun. We were not well informed when we checked in just handed a paper and was told to read the boat schedule or scan the codes. Not very helpful, the next morning the staff was excellent.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Ray, Thank you for choosing us and for taking the time to post a review. We are glad you liked our enhanced amenities and had a wonderful time with us. Your feedback regarding the areas we could work on to strengthen our guest experience is much appreciated. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart Robinson,General Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear David, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa and sharing your ratings with other travelers. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart RobinsonGeneral Manager

10/10 - 훌륭해요

Angelica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

madison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a lovely stay , we will be going back soon
2023년 12월에 2박 숙박함

4/10 - 별로예요

ILDIKO

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The spa was not in the building. It’s a five minute shuttle.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 24일
Dear Ildiko, Thank you for taking the time to share your review. We regret not meeting your expectations and your disappointment with the location of our Spa service. We are grateful for your patience, and we hope you will give us another chance to host you again. Be Well,Stuart Robinson,General Manager

10/10 - 훌륭해요

JESSE

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing service and attention
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 23일
Dear Jesse, Thank you for taking the time to share your experience at The Westin Savannah Harbor Golf Resort & Spa. Everything we do is designed to provide a revitalizing experience for our guests, and I am pleased that our thoughtful hospitality exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the Savannah area. Be Well,Stuart RobinsonGeneral Manager

8/10 - 좋아요

samir

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Dear Samir, Thank you for choosing us, and for taking the time to share your generous rating. Our unique downtown destination seamlessly combines urban accessibility with enhanced resort amenities, and it is great to know that you enjoyed your stay. It was a pleasure accommodating you, and I hope you will make The Westin Savannah Harbor Golf Resort & Spa your home away from home whenever your travels bring you to our city. Be Well,Stuart RobinsonGeneral Manager

10/10 - 훌륭해요

Bobbyanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Hotel staff was wonderfully pleasant, the room was clean, the bed was super comfy.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Monica

2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Dear Monica, Thank you for the generous rating of our hotel. The Westin Savannah Harbor Golf Resort & Spa is energized by welcoming our guests to the Georgia area with spacious accommodations, excellent amenities, and a beautiful location. We are pleased you enjoyed your stay, and we hope you will come back to see us soon.Be Well,Stuart Robinson

10/10 - 훌륭해요

ragu

2023년 12월에 3박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 1월 7일
Dear Ragu, Thank you for staying at The Westin Savannah Harbor Golf Resort & Spa. We enjoy offering a vibrant, rejuvenating retreat in the heart of Savannah, and I am pleased we exceeded your expectations. It was our pleasure hosting you, and we look forward to seeing you again on your next visit to the area.Be Well,Stuart Robinson,General Manager

10/10 - 훌륭해요

Joanna Rountos

2023년 12월에 3박 숙박함

8/10 - 좋아요

Michael

2023년 12월에 3박 숙박함

8/10 - 좋아요

Lauri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 11일
Dear Lauri, Thank you for choosing The Westin Savannah Harbor Golf Resort & Spa. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, I am thrilled that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well,Stuart RobinsonGeneral Manager

10/10 - 훌륭해요

Jeremy

가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Glenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent location
The staff was excellent and courteous. Nearby downtown Savannah. Loved it!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 10일
Dear Glenda, Thank you for sharing your perfect rating of The Westin Savannah Harbor Golf Resort & Spa. We are glad to know you had a great stay, and that you especially loved our intuitive associates. It was also a pleasure reading our dynamic location was perfect for your plans. We appreciate your business, and we look forward to welcoming you back soon.Be Well,Stuart RobinsonGeneral Manager

8/10 - 좋아요

Jeff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: General Manager 님, 2024년 2월 13일
Dear Jeff, Thank you for your nice rating and letting us know that your stay at The Westin Savannah Harbor Golf Resort & Spa was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Be Well,Stuart Robinson,General Manager

10/10 - 훌륭해요

Greg Clark 님, Plymouth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is an excellent stay, the area around the facility is undergoing a lot of construction but nothing you can’t get around. Just a temporary inconvenience.
2023년 11월에 3박 숙박함

8/10 - 좋아요

Daniel

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the views. We missed the lavish Christmas decorations outside this year.
2023년 11월에 2박 숙박함