외관

홀리데이 인 익스프레스 & 스위트 셔러빌, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 659개 이용 후기 중 381개" "
평점 8 - 좋아요. 659개 이용 후기 중 178개" "
평점 6 - 괜찮아요. 659개 이용 후기 중 54개" "
평점 4 - 별로예요. 659개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 659개 이용 후기 중 17개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Jennice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff was very helpful. The vents need to be cleaned for sure.
2024년 4월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 23일
Thank you for staying with us, Jennice! Thank you for sharing your experience with us! We appreciate your feedback! We hope you will consider us again when you return to the Schererville area! Have a great week!

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Located in an area close by for our needs
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 22일
Thank you for sharing your experience with us! We appreciate your feedback and hope you will consider staying with us again! We are happy to hear that you enjoyed your stay with us and that our Schererville location was convenient to your travels! Thank you and have a great week!

10/10 - 훌륭해요

Misty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 14일
Thank you for staying with us, Misty! We appreciate your feedback and sharing your experience! We hope you will consider us again when you return to the Schererville area! Thank you and have a great weekend!

10/10 - 훌륭해요

Sukyia

좋아요: 청결 상태, 직원 및 서비스
The hotel should add that wristbands are required to utilize the pool. Overall a decent experience
2024년 3월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 4월 3일
Thank you for staying with us! Thank you for your feedback on the pool wristbands. Unfortunately, we do not offer the wristbands to unregistered guests and only to registered guests equal to the capacity of their room type. We appreciate your patience with our pool monitoring policy. Thank you!

10/10 - 훌륭해요

Francisco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente servicio el hotel está ubicado muy bien
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 30일
Thank you for staying with us! Hope you enjoyed your stay and will come back soon! Thank you and have a great weekend!

10/10 - 훌륭해요

zhe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel for family stay
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 21일
Thank you for staying with us! We appreciate your feedback and hope you consider us again! Thank you for taking the time to leave us a review! Until next time, thank you and have a great week!

10/10 - 훌륭해요

Abigail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the courteous, friendly staff and the amenities (breakfast, nice fitness room, and pool)… wish there was a hot tub as well as a pool! But, overall, loved my stay here!
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 15일
Thank you for staying with us! We appreciate your feedback and we hope you will continue to stay with us when you return to the Schererville area! Did you know that we do have King standard rooms with a jetted hot tub? Consider booking one for your next stay! Thank you and have a great weekend!

10/10 - 훌륭해요

Sikira

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay. The staff were very nice and responded quickly. The area was quiet. I enjoyed the pool. And it is near many restaurants and attractions. I did not like that the pancake/waffle make wasn’t available but I did enjoy the other options they had for breakfast. I would definitely stay here again!
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 28일
We have replaced the pancake machine! Thank you for your patience while we waited for it to arrive! We hope you will return to our hotel and try it again! Thank you for recognizing our amazing staff, Sikira! We appreciate guests like you! Thank you and have a great week!

4/10 - 별로예요

Dolores

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The front desk staff was very rude. They did not have people skills. Their mannerism was terrible. This was both shifts. Will not return to this location.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Joseph

연인과의 여행
Very positive staff
2024년 2월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 2월 17일
Thank you for staying with us, Joseph! We appreciate your feedback and hope you will continue to stay with us! Thank you for recognizing our friendly staff and clean hotel! We appreciate your input! Thank you and have a great weekend!

10/10 - 훌륭해요

Troy Damon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly and clean
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 15일
Thank you for staying with us, Troy! We appreciate your feedback and hope you continue to stay with us! Thank you for recognizing our friendly staff and clean hotel! We hope you enjoyed your stay and thank you!

10/10 - 훌륭해요

Mary 님, Arlington Heights

좋아요: 숙박 시설 상태 및 시설
The staff and the room were great.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 14일
Thank you for staying with us, Mary! We appreciate your feedback and hope you will continue to stay with us! Thank you for recognizing our friendly staff and clean hotel! Thank you and have a great week!

10/10 - 훌륭해요

Serena

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only issue was 2 blinking light bulbs in the pool area needed replaced. Constant, rapid blinking was very aggravating. Otherwise stay was excellent
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 28일
Thank you for staying with us! Thank you for taking the time to provide us with feedback. We appreciate your feedback as we will use it to improve our pool area. Hope you will come back again! Thank you and have a great week!

10/10 - 훌륭해요

James

2024년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 14일
Thank you for staying with us, James! We appreciate your feedback and hope you will consider us again! Thank you and have a great weekend!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 10일
Thank you for staying with us! We appreciate your feedback, Mark! We hope you will book with us again when you return to the Schererville area! Thank you and have a great weekend!

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 10일
Thank you for staying with us! We appreciate your feedback, Jasmine! We hope you will continue to stay with us when you return to the Schererville area! Thank you and have a great week!

10/10 - 훌륭해요

Vanessa

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 10일
Thank you for staying with us, Vanessa! We hope you enjoyed your stay and were met with a clean, comfortable room and friendly staff! Hope you will stay with us again when you return to the Schererville area! Thank you and have a great weekend!

10/10 - 훌륭해요

Carrington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 10일
Thank you, Carrington, for your feedback! We appreciate your staying with us and hope you will continue to book at our Schererville location! Thank you and have a great week!

8/10 - 좋아요

Dominique

좋아요: 숙박 시설 상태 및 시설
They charged my card a different amount than what they said I had to talk with a manager to fix it a few times ..
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 10일
Thank you for your feedback, Dominique! We will continue to train our staff for proper credit card handling, we apologize for any inconvenience this may have caused. Thank you and have a great week!

10/10 - 훌륭해요

Robert 님, Urbana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 12월 30일
Thank you for staying with us, Robert! We appreciate your feedback and hope you will book with us again! Let us know if you have any questions or concerns! Thank you and enjoy your holiday season!

10/10 - 훌륭해요

Herbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
People Friendly
Staff helpful and courteous
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 30일
Thank you for staying with us, Herbert! We appreciate your feedback and hope you will book with us again! Thank you and enjoy your holiday season!

10/10 - 훌륭해요

Audrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful property! Staff was courteous, Knowledgeable, and helpful! Rooms were clean and comfortable! Great value! Breakfast had a wide selection and excellent food!
2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 12월 30일
Thank you for staying with us, Audrey! Thank you for providing us with feedback! We are excited to hear that you enjoyed your stay with us and we hope you will book with us again! Thank you and enjoy your holiday season!

10/10 - 훌륭해요

Brittany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 21일
Thank you for staying with us! We are happy to hear that you enjoyed your stay and were met with a clean, comfortable room. Our friendly staff strives to accommodate our guests' requests and suggestions! We hope you will stay with us again! Thank you and have a great week!

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 3일
Thank you, Jennifer, for your feedback! We appreciate your taking the time! Thank you for staying with us and we hope you will continue to stay with us! Thank you and have a great weekend!

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 21일
Thank you for staying with us, Christine! We are happy to hear that you enjoyed your stay! Our friendly staff and clean, comfortable rooms are a priority for our guests! We hope you will continue to stay with us when you return to the Schererville, Indiana area! Thank you and have a great week!

10/10 - 훌륭해요

Miranda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds were softer than some hard hotel beds and I appreciate them being a little softer and more comfortable. I would stay again.
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 3일
Thank you for staying with us, Miranda! Glad to hear that you enjoyed your stay and the clean, comfortable room! We hope you will continue to stay with us! Thank you for your feedback and have a great weekend!

10/10 - 훌륭해요

Tabitha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From beginning to end I had an absolutely amazing time! This hotel is worth it!
2023년 11월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 25일
Thank you for staying with us, Tabitha! We appreciate your feedback and we are happy to hear you enjoyed your stay! Let us know if you have any questions or concerns the next time you book with us! Thank you and enjoy your holidays!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again!
Wonderful staff. Breakfast was nice. Clean room. Supplies stocked. Bed comfortable. Took awhile for heat to come up. Parking plentiful.
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 25일
Thank you for staying with us, Anonymous! We appreciate your feedback and hope you will continue to stay with us! Thank you for recognizing our friendly staff and cleanliness of our hotel! Thank you and enjoy your holidays!

10/10 - 훌륭해요

Robert

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel was neat and clean and easy to get too. The staff were great and friendly. I highly recommend it.
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 25일
Thank you, Robert, for staying with us! We appreciate your feedback! Thank you for recognizing our friendly staff and the cleanliness of our hotel! Thank you for your feedback! We hope you will continue to stay with us! Thank you and enjoy your holidays!

6/10 - 괜찮아요

Estevan

2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 30일
Thank you for staying with us, Estevan! We appreciate your feedback. Let us know if you have any questions or concerns for a chance to improve your stay in the future! Thank you and enjoy your holiday season!

6/10 - 괜찮아요

James 님, Crystal Lake

2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 30일
Thank you for staying with us, James! We appreciate your feedback and hope you will let us know what we can do to improve our services. Hope you will continue to book with us! Thank you and enjoy your holiday season!

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 25일
Thank you for the ten out of ten scoring! Thank you for staying with us, Samuel! We appreciate your taking the time to provide us with feedback! We hope you were met with friendly staff and cleanliness throughout your stay! Hope you will continue to stay with us here in Schererville, Indiana! Thank you and have a great weekend!

8/10 - 좋아요

Elizabeth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trailer Parking Limited
A good place to sleep for the night. Parking was a bit tight with a trailer.
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 9일
Thank you for staying with us! We are happy to hear that you enjoyed your stay! Let us know if you have any questions or concerns during your next stay with us! We appreciate your taking the time to provide us with feedback! Thank you and have a great week!

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 11월 4일
Thank you for staying with us! We hope you enjoyed your stay! Thank you for providing us with feedback! We appreciate it! Let us know if you have any questions or concerns during your next stay! Take care and have a great week!

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 4일
Thank you, Erin, for your feedback! We appreciate your taking the time! We hope you have enjoyed your stay and that you were met with friendly service and a clean, comfortable room! Thank you and have a great week!

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely friendly staff and very helpful.
2023년 10월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 11월 4일
Thank you, Teresa! Thank you for staying with us! Thank you for recognizing our friendly staff! Let us know if you have any questions or concerns during your next stay when you return to the Schererville, Indiana area! We appreciate you! Have a great week!

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for quick trip
I was pleased with my stay. I was in town due to a family medical issue so I didn’t spend much time at the hotel. It was clean and comfortable and the staff was very friendly!
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 4일
Thank you, Pamela! We appreciate your taking the time to provide us with feedback! Glad to hear that you were met with friendly staff and a clean room! Sorry to hear of your family, hope you and your family are well! Thank you and have a great week!

10/10 - 훌륭해요

Derrick

2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 4일
Thank you for staying with us! Hope you were able to enjoy your stay! Glad to hear that you were met with a friendly staff and a clean, comfortable room! Hope you will book with us again! Thank you and have a great week!

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
4 out of 5 overall
Lighting on headboard was covered in a thick layer of dust. Bathroom door had obviously been kicked in at sometime and never replaced. Other small details. Service professionals were polite and efficient. Overall look and comfort were above average.
2023년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 8일
Thank you for staying with us, James! We appreciate your taking the time to provide us with your feedback! We consider your suggestions so we can improve our service at our hotel! We hope you will book with us again! Thank you and have a great week!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful. I didn't like there was only one elevator for the whole hotel. This caused unnecessary long wait times for the elevator to arrive. We stayed 3 nights at the hotel. The breakfast area was cold on the first 2 days but warmed up nicely on the third. Not sure if the problem had anything to do with HVAC problems.
2023년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 21일
Thank you for staying with us! We appreciate your feedback and will continue to make improvements! Hope you will book with us again! Thank you and have a great week!

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
EVERYTHING
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 7일
Thank you, Brittany, for staying with us! We appreciate your 5-star review! We strive to provide a clean, comfortable room and friendly staff! Hope you will continue to stay with us! Thank you and have a great week!

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 7일
Thank you, William! We appreciate your feedback! Glad to hear that your stay was met with a clean, comfortable room and a friendly staff! Hope you will continue to book with us! Thank you and have a great week!

4/10 - 별로예요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was pretty good, except for being woken up well after midnight by a group of late partygoers who, despite our complaint to the front desk, continued their revelry well into the wee hours. Either build thicker walls to block out the noise or enforce quiet hours after midnight! Upon check in we had to sign a form promising not to make noise at night, but apparently that only applies to us (though we were quiet as a church mouse due to this being a business trip, and out of general concern for others and common sense.) Nothing ruins the next day quite like going from being in a deep sleep to shocked totally awake at 2 am.

10/10 - 훌륭해요

Deborah

2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 4일
Thank you for staying with us! We hope you enjoyed your stay and that it was met with a friendly staff and a clean, comfortable room! We hope you will continue to stay with us when you return to the Schererville, Indiana area! Thank you and have a great week!

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet. Plenty of shopping stores and restaurants in the immediate area.
2023년 9월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 9월 28일
Thank you for providing us with feedback! We appreciate your staying with us and hope you will book with us again! We hope you have a wonderful week! Thank you!

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 20일
Thanks for staying with us! We appreciate your feedback! We hope you will continue to book with us here at our Schererville, Indiana location! We greatly appreciate your ten of out ten review! Thank you and have a great week!

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 20일
Thanks for staying with us! We appreciate your 5-star review! We hope you will continue to book with us here at our Schererville, Indiana location! We are glad to hear that your stay was successful! Thank you and have a great week!

8/10 - 좋아요

Henry

2023년 9월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 9월 20일
Thank you for staying with us! We hope you were able to enjoy your stay and it was met with a friendly staff and a clean and comfortable room! We hope you will book with us again at our Schererville, Indiana location! Thank you and have a great week!

10/10 - 훌륭해요

Henry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We keep coming back.
We have stayed at this hotel several times due to location and consistent quality. Good food nearby, too.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 20일
Thank you for staying with us! Thank you for the 10 out of 10 reviews! We appreciate your feedback! We hope you will continue to book with us at our Schererville location! Thank you and have a great week!

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 20일
Thank you for staying with us! Thank you for the 10 out of 10 reviews! We appreciate your feedback! We hope you will continue to book with us at our Schererville location! Thank you and have a great week!