Dear Cathy,Thank you for your review. I apologize as I have tried to reply, but unfortunately they are not going through. I would like to take this time to sincerely apologize for your experience as it is our greatest desire to only ever provide our guests with stays that make them feel welcome and appreciated. And we are grateful for your support as we also seek to support our local community. We hope you may allow us the opportunity to serve you again in the future and provide you with an exceptional stay and service.Thank you,

Dear Walter,Thank you for reviewing our hotel. We're delighted to see we achieved our goal of providing you with a clean, comfortable stay that met your needs. We hope to always be your hotel of choice any time you find yourself in the Wausau/Schofield area.Sincerely,AndreaGeneral ManagerCountry Inn & Suites Wausau

Dear Lawrence,Thank you for your review. We greatly appreciate feedback from our guests as it allows us to locate areas of opportunity to improve our services and amenities. And this is a perfect example as your honest feedback has driven us to drill down deeper on our cleaning practices to insure we are always keeping every detail in mind. Thank you again and we hope you are enjoying a great holiday season. Sincerely,

Dear Bradley,Thank you for reviewing our hotel. It's wonderful to hear you enjoyed your stay, but it looks like we have room to improve on our breakfast selection. If there were items that you felt were missing or could have been better, I'd love to know more so we can take our breakfast game from ok to awesome!Thank you for your time and for allowing us to serve you.Sincerely,

Dear David,Thank you for your review. I sincerely apologize for my delayed response, but want you to know that we so appreciate your time in reviewing us and for allowing us the opportunity to serve you. We hope to always be your hotel of choice whenever you find yourself in the Wausau/Schofield area.Thank you and have a wonderful holiday season.Sincerely,

Dear Barb,Thank you for reviewing our hotel. It's wonderful to hear your positive feedback which is being shared with our staff to help continue to ignite their passion to be a Home-Away-From-Home for our guests. Please come back and see us any time!Sincerely,

Dear Alan,Thank you for your review. I sincerely apologize for my delayed response, but am so grateful for your time in reviewing our hotel. We appreciate knowing how we are delivering on our commitment to provide all of our guests with stays that are welcoming, relaxing, comfortable, and clean. We hope you come back to visit us again.Sincerely,

Dear Lisa,Thank you for reviewing our hotel. We're delighted by your score, but are always eager to know if there's anything we may be able to do in order to provide you with an even better stay. Please feel free to reach out with any additional feedback if you'd like. We hope the next time you stay with us we can provide you with a stay that exceeds your expectations.Thank you.Sincerely,

Dear Jeffery,Thank you for your review. We're delighted to hear you enjoyed your stay and we appreciate your feedback as we work continuously to impress all of our guests. We hope to see you again in the future.Sincerely,

Dear Kelly,Thank you for your review. We're delighted to hear you love it here as we love love having you with us. We hope to always be your hotel of choice when in Wausau.Sincerely,

Dear Jeanne,Thank you for reviewing our hotel. We're so happy you enjoyed being here as we take great pride in making our hotel a home away from home for our guests. Please come back and see us again.Sincerely,

Dear Maureen,Thank you for reviewing your stay with us and for recommending us. We'll be happy to see you again next year!Sincerely,

Dear Linda,Thank you for reviewing our hotel. We're please to hear you enjoyed it and we'd love to have you with us again!Sincerely,

Dear Lori,Thank you for reviewing your stay with us. We're so grateful for having the opportunity to serve you and hope to always be your hotel of choice any time you find yourself in the Wausau/Schofield area.Sincerely,

Dear Charlene,Thank you for reviewing your stay. We're happy to hear we were able to accommodate your needs and meet or exceed your expectations. Our guests' comfort and safety is always paramount to us and will continue to be. We hope to see you again.Sincerely,

Dear Sandra,Thank you for reviewing our hotel. We're delighted you enjoyed it here as it is our goal to provide a hotel that is not only clean and inviting, but also relaxing and stress-free space for all of our guests. We hope you come and visit us again soon.Sincerely,

Dear Emily,Thank you for your review. We're delighted to see that you enjoyed our hotel and we hope to always be your hotel of choice any time you find yourself in the Wausau/Schofield area.Sincerely,

Dear Karen,Thank you for reviewing our hotel. We greatly appreciate your feedback as we work continuously to provide our valued guests with exceptional stays. We hope to see you again in the future.Sincerely,

Dear Aimee,Thank you for your review. It's wonderful to see you enjoyed our hotel. We appreciate your feedback and hope you'll come back and visit us again soon.Sincerely,

Dear Thomas,Thank you for your review. It's wonderful to see a great rating as we hope we provided you with a truly exceptional stay. Please come back and visit us again soon.Sincerely,

Dear Jeff,Thank you for reviewing our hotel. We're delighted by your review and appreciate your time in providing it as it reassures us we're on the right track on our mission to provide the very best stays to our guests. We hope to have the opportunity to serve you again in the future.Sincerely,

Dear Dang,Thank you for your review. We're delighted you enjoyed your stay and hope to see you again.Sincerely,

Dear Brandi,Thank you for your review. We're happy to see you enjoyed our hotel and we hope you'll come back and visit again soon.Sincerely,

Dear Thomas,Thank you for reviewing our hotel. We're delighted by your rating and hope that we can always be your hotel of choice in the Wausau/Schofield area.Sincerely,

Dear Sandy,Thank you for your review and feedback. We greatly appreciate your comments as we work to always provide our valued guests with exceptional service.Sincerely,

Dear Michael,Thank you for reviewing our hotel. We're happy to see your positive feedback and hope you'll come and stay with us any time you find yourself in the Wausau/Schofield area.Sincerely,

Dear Jesse,Thank you for your feedback and kind words. They will be shared with our staff to inspire them on our mission to continually provide the very best experiences for our wonderful guests. We hope to see you next year!Sincerely,

Dear Diane,Thank you for your review. We're delighted to see you enjoyed our hotel and we hope to always provide you with a stay that is clean, relaxing, and comfortable. Please visit us any time!Sincerely,

Dear Diane,Thank you for your review and kind feedback. It's wonderful to hear that we are achieving our goals of providing exceptional services and amenities to our valued guests like you and we work hard to always be able to do so.Sincerely,

Dear Jennifer,Thank you for your feedback. We are disappointed to hear about the issues associated with your stay. While a few items were outside of our control, we can understand how they had a negative impact on your overall experience and are very sorry as that does not represent the kind of stay we wish to deliver consistently to our guests. We hope you may give us another opportunity in the future to give you the stay that exceeds your expectations where you can relax and enjoy your time here.Thank you again for bringing this to our attention so we can address and fix these issues.Sincerely,

Dear Brian,Thank you for your review. We're happy to see such an excellent rating as our passion is to make sure each of our guests has a relaxing stay. We hope to always be your hotel of choice.Sincerely,

Dear Shannon,Thank you for your review. We're delighted to hear you enjoyed your time with us and sincerely appreciate having the opportunity to serve you. Your feedback is also appreciated as it helps us on our mission to continually monitor our services and amenities to insure we are providing the best possible experience for our guests. We hope to see you again!Sincerely,

Dear Cory,Thank you for your review. I sincerely apologize for the issues you faced concerning the laundry. Yes, our Front Desk staff should have stopped laundry and it should certainly never have started as early as it did. That is not our policy. Rest assured, this is being addressed by our hotel management so as to ensure this sort of thing does not occur in the future. I do truly appreciate your honesty as it is from our guests which we learn which areas in which we are excelling and which we need to learn and do better. We do hope we may again have the opportunity to serve you in the future, and not in room 113.Sincerely,

Dear Brian,Thank you for your review. I apologize for my late response, but I am happy to see you enjoyed your stay. We appreciate you taking the time to review our hotel and hope to always be your hotel of choice whenever you find yourself in the Wausau/Schofield area.Sincerely,

Dear Mark,Thank you for your review. We're delighted to hear you enjoyed your time with us and hope you'll stay with us again the next time you're in the Wausau/Schofield area.Sincerely,

Dear Autumn,Thank you for reviewing your stay. It's wonderful to hear how great of a time you all had with us, and we'd be delighted to see you again. Sincerely,

Dear Michelle,Thank you for your review. We're delighted you enjoyed your stay and so happy to have had the opportunity to provide you with a great experience. We hope to see you again in the future.Sincerely,

Dear Nathan,Thank you for your review. We are delighted that you enjoyed your time here and hope to see you again in the future!Sincerely,

Dear Melinda,Thank you for reviewing your stay with us. We're happy to hear you had a great stay and look forward to the next opportunity we get to serve you.Sincerely,

Dear Kathryn,Thank you for your review. I'm glad to hear we were able to provide you an chance to rest and relax after a long day. We understand how important it is to recharge and are happy to have had you with us. Any time you need a room, we'll be right here for you.Sincerely,

Dear EvaJane,Thank you for your review! We’re delighted to see you enjoyed your time with us as much as we enjoyed hosting you. We hope to be your hotel of choice any time you find yourself back in the Wausau/Schofield area.Sincerely,

Dear Darell,Thank you for your review. We're grateful for your feedback and the opportunity to serve you. Please come back and visit again soon!Sincerely,

Dear Mary,Thank you for reviewing your stay with us. We're delighted to hear you enjoyed your time here as much as we enjoyed hosting you. We hope to see you again soon!Sincerely,

Dear James,Thank you for your review. We sincerely apologize that you experienced a booking issue, but I'm happy to hear our Front Desk staff attended to that quickly and you were able to enjoy your stay with us. We hope to be your hotel of choice whenever you find yourself in our area.Sincerely,

Dear Mary,Thank you for reviewing your stay. We're delighted to hear you enjoyed your time with us as much as we enjoyed serving you! We hope to always be your hotel of choice whenever you find yourself back in the Schofield/Wausau area.Sincerely,

Dear Gary,Thank you for your review! We're delighted that you enjoyed your stay and that our staff were able to make your stay great. We'll share your kind words with them! Please come back and see us again any time.Sincerely,

Dear Mary,Thank you for your review. We are delighted to see you enjoyed your stay. If there is any additional feedback you would like to share, we are always very appreciative so that we can continually deliver exceptional experiences to our guests.Sincerely,