Hotel is in a quiet area of Inverness, requiring a car or taxi to visit the town centre. The hotel itself is an older, grander building with a newer (2006), annex. We stayed in the annex, which had lovely big and clean rooms. Bed was very comfortable, with a fridge, tea and coffee. Bathroom was huge with nice products and a great shower. We had breakfast which was freshly cooked and delicious. Staff were all welcoming with a real family atmosphere and they couldn't do enough for us. We would definitely return and have no problem recommending the hotel to other travellers. Inverness is a great base to see the great glen and the north east coast.