Dear Paul , Thankyou so much for your lovely review , you really say it all . the apartments are in a prime location for all you want in the city plus the stunning river views. Your kind remarks on the team will be passed on.We look forward to your return visit.Kind regards,Paul Muscroft.Guest service team.

Dear Jason , thank you for your high scoring review this will be shared with the team .Kind regards,Paul Muscroft.Guest service team.

Dear Kianda,Thank you for your glowing review , We are always happy when we meet or exceed expectations. Your kind comments will be passed on to the team .Kind regards.Paul Muscroft.

Dear Haley,Thank you for your feedback on your recent stay with us. I wonder if it would be possible for you to elaborate on exactly what you felt did not meet your expectations on this occasion. Our property team are always on hand to assist with any issues whilst you are still in house to ensure you feel valued as a guest here at Mansley Serviced Apartments!Kindest regards,Molly MacPherson

Dear Leslie,Thankyou for taking the time to give us full marks on your review .At Mansley, we look forward to your return visits.Thanking you .Kind regards .Paul Muscroft.Guest service associate.

Thank you for taking the time to leave feedback on your stay with us. It is great to hear that you had a great stay with us and you found our apartments so welcoming!We hope to welcome you back soon.Kindest regards,

Dear Melanie ,Thankyou for taking the time to leave a high scoring review.We look forward to welcoming you back soon .Kind regards , Paul Muscroft.Guest service team.

Dear Joe, Thank you for top marks in your review.We hope to welcome you to a Mansley property soon .

Dear Adndrew ,Always good to hear from returning guests that we are still delivering .Thank you for your kind comments and we look forward to welcoming you to a Mansley property soon.Kind regards,Paul Muscroft.Guest service team.

Dear Glenn,Thank you for your glowing review , you are so right the location is difficult to better and having parking in the heart of the City is an added plus.Your kind word will be passed on to our team.Kind regards,Paul Muscroft.Guest service team.

Dear Fiona ,Thank you, we always like to see 10 out of 10 .Hope to see you again soon.Kind Regards.Paul Muscroft.Guest service team.

Dear Rob,Thankyou for your review, it really sounds like you enjoyed Inverness , both in your accommodation and out and about , Why not come back in the summer.Kind regards,Paul Muscroft .guest service team.

Dear Adam , thankyou for your maximum score review, your thanks will be passed on to the team.we look forward to welcoming back soon .Kind regards.Paul Muscroft.

Dear James .Thankyou for your kind comments ,coming from a returning guest means so much to us .Kind regards,Paul Muscroft.Guest service team.

Dear Vishnu , so pleased to hear you enjoyed your short stay with us . we hope to see you at a Mansley property in the future , either London, Edinburgh, Cheltenham and soon to open York.Thanking you.Kind regards,Paul Muscroft.Guest service team.

Dear Susan.Thank you so much ,we ticked all the boxes for you, and you ticked all the boxes for us with your great review. Your comments will be passed onto the team.Kind regards,Paul Muscroft.guest service team.

Dear Rosemary ,thankyou for your high scoring review . It sounds like you had a lovely time in Inverness.Your kind comments will be passed on to the team.Kind regards,Paul Muscroft.Guest service team.

Dear Casey ,thankyou for taking the time to leave such a fantastic review. It sounds like the team really hit the spot.Your kind comments will be passed on to all of the Inverness team.It is so good to get such feed back from someone in the industry.Thanking you again .Kind regards,Paul Muscroft.Guest service team.Paul Muscroft

Dear Steve ,Thank you for your top scoring review , this is much appreciated by the Mansley team, we look forward to welcoming you back soon .Kind regards,Paul Muscroft.Guest service team.

Dear Allison ,thank you for leaving a top marks review.At Mansley we pleased that you and your family had an enjoyable time with us in Inverness and look forward to welcoming back to a Mansley property soon.Kind regards, Paul Muscroft.Guest service team.

Dear Tom ,Wow this is the sort of review that makes the whole team proud. Your kind comments will be passed on to all concerned.It is so good to hear you appreciate the standard of accommodation , plus the fantastic setting .look forward to your return.Kind regards, Paul MuscroftGuest service team.

Dear Alexander,It sounds like you really had a great time with us in Inverness. Thank you for all your Kind comments , we love it when people say they will stay again .We look forward to welcoming you back soon .Kind regards, Paul.

Dear John ,Thank you for your high scoring review, sounds like you enjoyed your stay with us .As you rightly say , the delights off Inverness are on your door step.We look forward to welcoming back soon .Kind regards, Paul Muscroft.Guest service team.

Dear Renee,we are so pleased you enjoyed you stay with us in Inverness and thank you for your kind comments on the cleanliness of your apartment. This will be passed on to our team.Kind regards, Paul.

Dear Christine , Thankyou for your fantastic review, your kind comments about the team and glowing remarks on the property are truly appreciated .we await your return.Kind regards, Paul.

Dear Hollie,Thank you for taking the time to leave feedback with us.I am sorry to read that you felt our service fell below our usual high standard on this occasion.I can confirm that the whole of Inverness City Centre faced a power outage for over 12 hours on the 15th September 2023. Our team were on hand both on site and via phone and email, ensuring all our guests had the relevant information prior to arriving on site.I apologize that on this occasion you were not provided with the relevant information to access your apartment.I have instructed that a full refund be processed on our behalf. Please accept my sincere apologizes for the breakdown in communication.Kindest regards,Molly MacPherson

Dear Mathew ,hank you for your high scoring review ,we truly appreciate this and look forward to your return in the future.Kind regards,Paul .Guest service team.

Dear Lisa,Thank you for such a lovely review . It sounds like you enjoyed your time in inverness and the apartment in equal measures , your kind comments will be shared with all concerned and we hope to see you again soon.Kind regards.Paul.Guest service team.