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맥도날드 아비모어 하일랜드 호텔 여행 후기

4 out of 5
맥도날드 아비모어 하일랜드 호텔
Macdonald Aviemore Resort, Aviemore, Scotland

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 591개 이용 후기 중 165개" "
평점 8 - 좋아요. 591개 이용 후기 중 240개" "
평점 6 - 괜찮아요. 591개 이용 후기 중 108개" "
평점 4 - 별로예요. 591개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 591개 이용 후기 중 21개" "

8.4/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

robert

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함

8/10 - 좋아요

Gareth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Business trip and only stayed overnight, but staff were very courteous
2024년 1월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Gareth thank you for your review. we look forward to welcoming you back again in the near future

6/10 - 괜찮아요

Pamela l

Disappointed.
For a MacDonalds hotel I was quite disappointed. The room was small, required a freshen up of the decor. Breakfast was fine and staff were friendly. But I would not stay again. Didn’t use the pool facilities so can’t comment.
2024년 1월에 2박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Pamela, I am sorry to hear you were not happy with your stay, please contact us directly so we can discuss this further.

8/10 - 좋아요

CHI KONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

8/10 - 좋아요

Simone

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

4/10 - 별로예요

Marek

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Old hotel, room very dark, lack of power socked next to bed very disappointing. Some customers require this. Breakfast low quality, little slice of butter for family of four. We had to ask for more. Baked beans terrible, the same with becon and sausages. Mushrooms ok and fried eggs. Overall acceptable but not encouraging to come back.
2023년 11월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Low expectations but still disappointed
Dissinterested reception staff who struggle to use the reservation system. Bed wasn't fully made on arrival, and there was no mention of the jacuzzi being out of order even when directions were requested. Pool area dirty. Only some tv channels have sound, bizarrely. Poor quality breakfast. Restaurant serving staff were good however and the bed was comfortable.
2023년 10월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Anonymous, I am sorry you encountered some issues during your stay, please contact us directly so we can discuss these issues in more depth.

6/10 - 괜찮아요

Alison

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The property needs some refurb although large do understand it takes time. Dinner was delicious but breakfast was not good. Poor selection of vegetarian.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

8/10 - 좋아요

Raymond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On arrival room was not available. Whilst waiting saw many other guests checking in. When able to check in my details on the book in sheet were totally wrong. The person dealing with me was still in training so this didn't help. Room is well equipped and toilet was in good repair. Sadly don't believe the room price was good value. Sadly since Covid many hotels are trying to recoup losses so prices go up and down depending on demand
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Sarah

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel staff were really lovely and breakfast was excellent however the hotel is really run down and in need of an upgrade, it didn't feel like a luxury get away, felt very budget even lacked the basics like peppermint tea
2023년 10월에 3박 숙박함

8/10 - 좋아요

sharon

2023년 10월에 2박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

8/10 - 좋아요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff were very attentive and efficient but hotel in need of a refurbishment. Hotel halls and bedroom looking very tired!
2023년 10월에 2박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Margaret, thank you for taking the time to leave us a review, i will pass on your comments to our team.

2/10 - 너무 별로예요

Heather

가족 여행
좋아요: 청결 상태
Discrimination
The reception staff were very friendly as were staff in Activity centres.,As for the restaurant, words fail me . In the 21st century we were refused entry to restaurant, being told we could sit well away from rest of diners in a lounge area . The reason being my daughter had a guide dog . It was humiliating and embarrassing and having to get a manager to explain to his abysmally trained staff about the rights of guide dog owners being allowed access to any public space , totally ruined our stay . We were challenged again at breakfast and the funny thing was another guest had a pet dog with her . Overall an awful experience and to say food in restaurant was good ? We asked for a curry and we were given what looked like a bowl of rice with a few bits thrown in . It was almost inedible and a total waste of money , also very expensive . Have stayed in Aviemore many times and have loved it . This experience was unbelievable, we were treated like second class citizens and everything was grudgingly allowed . I never want to go back to that hotel again . The staff are poorly trained and the quality of service is reflected in this . It is a shame as the resort itself has a lot to offer . The management need to take a long hard look and improve things . It is not a cheap place to stay and could be so much better
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Jacqui

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A few issues with the room were dealt with by maintenance promptly. Check in was friendly and helpful. Room was small, bathroom had virtually no storage for our toiletries but walk in shower was lovely and Elemis complimentary bits were nice. Corridors were a bit drab and dull, letting the place down. Having had the option to upgrade our room and not doing so, knowing what we know now, we would have taken the upgrade option to a bigger room.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was in the centre of the town and handy for all attractions and bars.
2023년 9월에 3박 숙박함

4/10 - 별로예요

Barbara

2023년 9월에 2박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

6/10 - 괜찮아요

Euan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

6/10 - 괜찮아요

Steven

2023년 9월에 1박 숙박함

4/10 - 별로예요

Robert

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dark, Dingy, Dirty & Overpriced
The room was dark and dingy, it had no light on the ceiling only 3 dim lamps. The room was not clean, the carpet looked like it had not seen a vacuum in a long time, there was cobwebs all over, stains on some of the bed pillows and furniture and walls and the wood blinds were covered in dust. The breakfast was OK but overpriced in my opinion. Only good part really was the pool, but the jacuzzi was not working and all the facilities close at 6pm which is a bit early. Overall it is overpriced and was not really a pleasant stay.
Furnishing stains
Bed pillow stains
Wall stains
Mold
2023년 8월에 4박 숙박함

8/10 - 좋아요

manu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a pleasant stay
2023년 8월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Manu. Thank You for your review.

8/10 - 좋아요

Martin

2023년 9월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

2/10 - 너무 별로예요

Gloria

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

6/10 - 괜찮아요

Chetan

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The rooms are quite dated and DARK. everything is just dark in the hotel.. the lobby, the rooms .. even with all the lights switched on .. it looks a very very dated property. The restaurant is quite expensive.. for what they offer.. the staff though are quite pleasing, helpful and are always running around to keep the place going .. no complaints there.. the property can do with a makeover.. not staying again until the rooms are redone.. Not at all value for money .. for what they charge and the state of the rooms
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spot
This was a great spot to stay during our Scotland trip. The staff were very friendly, the room was comfortable and clean. We would stay here again.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Rama

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff there act as if they have given me the room for free and they have courtesy to make us leave the restaurant even after seating saying it's closed. Paid for dinner as part of hotel reservation and during check-in no one cared to mention that restaurants in the resort have to be reserved. One restaurant made us leave saying they are too busy and another refused to serve saying we are 8 mins late. I recommend stay away and look for a good place to stay. I am a Marriott guy and traveled lot of countries and never seen this kind of unfair treatment.
2023년 8월에 4박 숙박함

8/10 - 좋아요

Jennifer

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Overall property wasnt bad but for the price I expected more. There were some issues with the phone not working and being unable to call reception. The bathroom was very dangerous due to slippery surfaces. Bedding was nice but the beds were not comfortable and the doors in the hallways were very loud and squeaky which could be heard clearly from the room. It was fine for the one night we stayed while exploring the Highland Park but it would not have been restful if we had stayed longer.
2023년 8월에 1박 숙박함

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

8/10 - 좋아요

John

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was good, and the facilities were nice. They could use more receptacles in the rooms, especially near the bed.
2023년 7월에 8박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

4/10 - 별로예요

Yael

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointed
I wasted a lot of money on what I thought was a class hotel. The building is run down and the rooms/bathrooms are in a poor state, in need of renovation. We arrived and outside our room was a heap of dirty bedsheets which were not removed until I phoned hours later. The mattress was sagging and had zero springs. There is no fridge despite being a family room. There is no cleaning service! After much discussion with the management about how much pain my back was in and the low level of hospitality, Alex the deputy manager moved us to a better room. The other staff don’t even say hello and the leisure staff at the pool made it near impossible to gain entry. It was only a weekend stay and marred by so many issues, mainly that it is overpriced and not value for money. The staff obviously have issues and this is reflected in their service. Besides Alex, not a single staff member tried to actually help us. I would not recommend this hotel; terribly disappointing.
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Kim wah

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Fern

2023년 7월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

10/10 - 훌륭해요

Russell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved it all.
2023년 5월에 4박 숙박함

8/10 - 좋아요

Tracey

2023년 5월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설
Very corporate and impersonal. The complex is poorly signposted and not designed for people walking.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Lynne

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing weekend
Comfortable stay, lovely breakfast and good choice of dishes at dinner. Staff friendly and helpful.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Kimberley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay - will be back
We had a great time at the hotel. The hotel was beautiful however the room was slightly outdated but was extremely clean and comfortable. All of the hotel staff were extremely helpful and couldn't do enough for you. Breakfast was really good too.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

6/10 - 괜찮아요

Steve

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Could do better
At the price of these rooms I’d expect for example; bath towels rather than just two hand towels. Particularly as I only discovered the shortage on getting out of shower! Breakfast was good but missing several items for example beans, jam as the hotel had run out.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Ewan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

6/10 - 괜찮아요

Kim

가족 여행
별로예요: 직원 및 서비스
2023년 3월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

10/10 - 훌륭해요

Mel

2023년 3월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

6/10 - 괜찮아요

Gavin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Aviemore stay Feb 2023
We enjoyed our stay in Aviemore. The hotel itself though is starting to look slightly tired and dated. Staff were pleasant and the breakfast was enjoyable. I do however have the say the alcohol was very expensive. To charge £6.50 for a single of Disaronno when a full bottle costs not much more than £12 is daylight robbery!
2023년 2월에 1박 숙박함

8/10 - 좋아요

Dereck

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Great hotel room hygiene not great.
Stayed many times and children love it. Was disappointed though this time when we turned up that the hygiene in the room was not as per normal standards. Despite checking in early the staff were not able to change us to another room to allow though cleaning of the room to remove a very unpleasant odour. The staff did try to remove/mask the smell with ozone machine and air freshener. But only lasted a short while, and made the tripe time in the room unenjoyable for for the entire trip due to what smelt like vomit.
2023년 2월에 3박 숙박함

8/10 - 좋아요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
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8/10 - 좋아요

grant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the ease of check-in and friendly staff.
2023년 1월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

10/10 - 훌륭해요

Clare

2023년 1월에 1박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.

10/10 - 훌륭해요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 3박 숙박함
답변 제공: Kind Regards, Resort Team Management 님, 2024년 3월 10일
Thank You for your review.