숙박 시설 정면

카프리 모텔 여행 후기

2 out of 5
카프리 모텔
2424 Avenue I, Scottsbluff, NE

이용 후기

5.6
평점 10 - 훌륭해요. 159개 이용 후기 중 29개" "
평점 8 - 좋아요. 159개 이용 후기 중 24개" "
평점 6 - 괜찮아요. 159개 이용 후기 중 32개" "
평점 4 - 별로예요. 159개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 159개 이용 후기 중 50개" "

5.8/10

청결 상태

6.8/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Clay

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 1월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 16일
Thank you for staying with us at the Capri motel - I do apologize for any inconvenience you may have experienced during your stay. There is a phone number on your paperwork, and one clearly printed on the office door- I do ask each guest to call with any issues and you didn't say anything to me?Your room is brand new from the floor to the linen with a Roko television. Our goal is to provide excellent service every time, but if you don't communicate with us then how do we fix the issue? Have a good day :)

2/10 - 너무 별로예요

Lesa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 13일
Thank you for staying with us at the Capri motel- I do apologize for any inconvenience you may have had during your stay. There is a number on the office door to call if anything was wrong and we could have taken better care of you, a simple phone call, for anything. Your room has brand new furniture, beds, flat screen Roko television and new linen. have a good day

10/10 - 훌륭해요

Deb

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quietness and restful night.
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 28일
Thank you hun for staying with us at the Capri :) See u soon :)

8/10 - 좋아요

Fernando

좋아요: 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 6일
Thank you for staying with us at the Capri motel hun , maybe we will see you on the next trip - :)Have a great day :)

10/10 - 훌륭해요

Deb

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall an a motel
2023년 10월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 3일
Thanks hun for staying with us at the Capri motel :)

8/10 - 좋아요

Joshua

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 30일
Thank you for staying with us at the Capri motel hun :) Day by day we get closer to bringing our old motel back to where it belongs; proud to announce we have started putting new flooring in :) have a great day and maybe we see you next trip :)

10/10 - 훌륭해요

Deb

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was quiet and well rested. I always enjoy staying at the Capri.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 19일
Thank you hun for staying with us at the Capri motel :) Its always nice to have people return - it's a pleasure having you :)

6/10 - 괜찮아요

Richard

연인과의 여행
The carpeting definitely needed to be cleaned. The room was also very dated and needed to be upgraded.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 28일
Thank you for staying with us at the Capri motel hun :) We have started to put new wood flooring in our rooms and are in the process of changing all window coverings. The room itself contains all new furniture and a new flat screen television. Our motel is old and we are working to bring life back to the motel while trying to preserve the " old time" look thank you and have a great day :)

2/10 - 너무 별로예요

Joseph

출장 여행, 가족 여행
First room they gave us stunk like a kennel, the furniture was in bad shape, when I asked for a different room she said they don’t usually have guests pick out their own room, I didn’t ask to pick my own room,I asked if they had anything better. The next room was a little better but the faucet in bathroom was leaking water all during my stay, and furniture was fair, the air conditioner does not work properly, does not cool, works like a fan only.Then come to find out they had a drug bust a day earlier,and they found fentanyl. Needless to say never again!!
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 23일
Thank you for staying with us at the Capri motel - I do apologize for any inconvenience you may have had. Let's be honest though, you didn't want to stay here from the start; you made that clear with me; there was nothing wrong with your room as the beds were new and so is the furniture, you asked me what room had the " search warrant" - served, then stated you wouldn't stay next to a room that had drugs (fentanyl ) in it. A.C unit works fine hun, if you had called me, I would have told you to take it off economy setting. We cannot be held responsible for people bringing stolen goods or drugs onto the property and it was not a drug bust, it was a search warrant for stolen goods, which during that search sadly drugs were found. We have had no issues with any police activity for nearly two years, but this was out of our hands as the couple came from out of state. We are a simple mom n pop motel, our goal is to offer our guests a safe, clean, and friendly stay.

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Management 님, 2023년 9월 22일
Thank you for staying with us at the Capri motel hun :) Over the last couple of years we have been remodeling / updating each room and the property; pleased to announce the next phase; new wood flooring will be in the rooms :) Day by day 1 step closer to bringing our old motel back to its glory days -have a great day hun

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Kinda run down outside. Inside could use some freshening up. Very clean decor,bedding,etc.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 11일
Thank you for staying with us at the Capri motel :) We have been remodeling all the rooms and have started working on the grounds and outside. Our goal is to bring life back to our old motel without erasing all the old-fashioned extras; a lil modern mixed with a lil old.Maybe we will see you on the next race :)Have a great day hun :)

10/10 - 훌륭해요

Luc

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 9일
Thank you hun for staying with us at the Capri motel :) Stay safe out there and we will see you next trip. have a great day :)

6/10 - 괜찮아요

Ron

2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 14일
Thank you for staying with us at the Capri motel hun :) It has been our goal to bring life back to our old motel and we just started a new phase: installing wood floors and new window coverings. Bear with us on this journey to becoming the best we can - thank you again have a great day

10/10 - 훌륭해요

Deb

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and restful place to stay
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 8월 22일
Thank you for staying with us at the Capri motel :)

6/10 - 괜찮아요

David

2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 6일
Thank you for staying with us at the Capri motel hun - :)

2/10 - 너무 별로예요

Garrett

별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 16일
thanks for staying with us at the Capri motel, could you remind me what room you stayed in because you aren't on our registry? Every room has been thoroughly remodeled, complete with new beds, furniture, AC units, and hanging flat screen televisions (8 of them Roko) We have just started to put in new flooring and the property has been cleaned up. We offer our guests a safe, clean, and friendly stay. Am always a phone call, a doorbell, or a knock away so we could have handled any issue if you had simply communicated. We are a simple mom n pop motel, not high on the fancy but better on your wallet; when booking if you want the finer things, I recommend the chain hotel...Thank you.

8/10 - 좋아요

Lea

2023년 8월에 3박 숙박함
답변 제공: Management 님, 2023년 8월 15일
Thank you for staying with us at the Capri motel hun :) It's been a busy year of remodeling each room and the grounds, but soon it will be back to its glory days. be safe out there :)

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stop on our road trip
We needed a place to get a few hours sleep on our road trip, this place was great. Even though we didn't get there until about 11pm the employees/owner came up to the office right away and gave me a quick check in.
2023년 8월에 1박 숙박함
답변 제공: Management 님, 2023년 8월 8일
Thank you for staying with us at the Capri motel hun :) It's always a pleasure to care for our guests no matter how late it is be safe out there and maybe we will see you again. Have a great day :)

10/10 - 훌륭해요

Deb

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It's quiet place where you can relax and not be disturbed. The dislikes is that one of the rooms the door sticks so bad because of the humidity. I was almost late for work because I couldn't get the door open.
2023년 7월에 3박 숙박함
답변 제공: Management 님, 2023년 8월 3일
Thank you for staying with us at the Capri motel hun :) One of our projects coming soon will be replacing the wooden doors, all this dang humidity. See you soon hun have a great day :)

2/10 - 너무 별로예요

Tonia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Management 님, 2023년 8월 2일
Thank you for staying with us at the Capri motel -I do apologize for any inconvenience you may have had? Your room was completely remodeled, complete with new queen beds, new Roko television on wall, new AC, new furniture and linen; was clean and carpet cleaned...Your windows all lock, and the door had a chain lock plus knob lock? You didn't contact me about any issue: as always, I am only a call away, a doorbell, or a knock.Our motel offers a clean, friendly, and quiet/safe stay.

4/10 - 별로예요

Tim

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
xxx
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 31일
Thank you for staying with us at the Capri motel hun :) I do apologize for any inconvenience you may have had during your stay, as nothing was brought to my attention...your room was thoroughly remodeled complete with new furniture and hanging television..As always, I am simply a phone call, a doorbell, or a knock away.; an issue could have been handled hun.have a great day

10/10 - 훌륭해요

Deb

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoy staying at the Capri because it's quiet. A good place to relax
2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 28일
Thank you for staying with us at the Capri motel hun :) :)

4/10 - 별로예요

Richard

좋아요: 직원 및 서비스
No hot water
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 24일
Thank you for staying with us at the Capri motel hun :) I do apologize for any inconvenience you had during your stay; our water is hot now as we just installed a brand-new hot water heater.

10/10 - 훌륭해요

Kimberly

2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 22일
Thank you for staying with us at the Capri motel hun and I hope we see you next trip :)have a great day :)

8/10 - 좋아요

Gregory

2023년 7월에 3박 숙박함
답변 제공: Management 님, 2023년 8월 8일
Thank you for staying with us at the Capri motel hun :) Maybe we will see you on the next trip - Have a great day :)

10/10 - 훌륭해요

Orval

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I usually stay there. My room had a certain order, not bad.. Staff always friendly and professional Convenient.
2023년 7월에 2박 숙박함
답변 제공: Management 님, 2023년 7월 17일
Thank you for staying with us at the Capri motel :) It's been a very busy year of remodeling - day by day we are getting closer to bringing our old motel back to its glory days. I do apologize for any order you may have smelled, flooring is next on our list :) see u next trip and have a great day hun

10/10 - 훌륭해요

Deb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly place to stay
2023년 7월에 3박 숙박함
답변 제공: Management 님, 2023년 7월 12일
Thank you for staying with us at the Capri motel hun :)

2/10 - 너무 별로예요

Jolynn

2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 10일
Thank you for staying with us the whole 5 minutes; you didn't even give us a chance hun, you said you didn't feel safe? You checked in when no one was even around outside, in the middle of the afternoon; your door had a dead bolt plus the door lock and all the windows had locks.; our property is safe, there has been no issues in the last year. Plus, I had a water stain around the tub faucet, but it was clean. It is an old motel, and like you said, " we all have hard water stains in our tub " So I do apologize, but in fairness you rated us without staying...Our goal is to provide each guest a safe and friendly stay in a clean environment.

8/10 - 좋아요

Shelly

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Owner was so nice! Easy to get to right on our route! Takes a little while to have hot water but it was just fine.
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 8일
Thank you for staying with us at the Capri motel hun :) It was a pleasure having you. We will see you next trip :) Am sorry about the hot water, but once it gets hot its perfect- just an old motel. Step by step we are getting closer to bringing our motel back to its glory dayshave a great day

2/10 - 너무 별로예요

sharon

별로예요: 숙박 시설 상태 및 시설
We checked the room before committing. It stunk so bad and the stench stuck to our clothes. The bathroom and tub was too filthy to set one foot inside. The woman at the check in desk was too drugged up to keep her eyes open and her speech slurred beyond understanding. Why is this place even offered. It's completely unacceptable for even barnyard animals
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 7일
Am sorry for any inconvenience you had during you 1 minute interaction with me and my motel; You came into my office with your head held high and didn't even take the time to notice I was crying! I have a knee injury and had just gotten a shot at the clinic. There was nothing wrong with my room, there are no odors, my rooms are cleaned thoroughly. Everything in the room I had given you was brand new ...you walked into my room and back out with your hand in the air and proclaimed" we aren't doing this" Bottom line my rooms are thoroughly cleaned daily, everything is brand new, and our motel is older so the tub does look lil old but it is white and clean. You came here looking for the Ritz at a cheap mom and pop rate; we offer a clean, safe, and friendly stay. We do not offer any of the fancy you can get at a big chain motel. Next time you should book at a fancy motel. And don't assume someone is on something from a 1-minute interaction.have a good day

6/10 - 괜찮아요

Jennifer

2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 6일
Thank you for staying with us at the Capir motel :) It's been a busy year remodeling each room and have now started on the outside- day by day we are bringing our motel back to its original glory :)

2/10 - 너무 별로예요

Robert D

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place is so dirty ,the staff was terrible dont waste your money!!
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 6월 30일
Thank you for staying at the Capri motel ? ? Over the last year w e have remodeled every single room in use, complete with new beds, furniture, flat screen televisions on the wall, new linen, and new AC units. Our rooms are thoroughly cleaned daily and deep cleaned every 2 weeks including my carpet. I and my staff have never been rude to any guest and will go out of our way to ensure the guest has a great stay. Our goal is to offer all our guests a safe, friendly, and clean stay.IF you had stayed here recently you would have known this ...If you have a problem with my staff or my property you may email me directly

2/10 - 너무 별로예요

Janice

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We never had any hot water and the room smelled like an elderly people’s nursing home. If we needed something from the office people it took them forever to come in to the office.
2023년 6월에 2박 숙박함
답변 제공: Management 님, 2023년 6월 26일
Thank you for staying with us at the Capri motel :) I do apologize for any inconvenience you may have experienced during your stay. Our motel is old and it does take a few for the water to get hot, as I mentioned upon check in. Your room was clean thoroughly. As for the couple minute wait in the office, I am the only person that runs the desk and motel, so I was helping another guest, I apologize. Bottom line is we are a simple motel, we offer a clean, safe, and friendly stay at an affordable price; if you want anything fancier then a mom-and-pop motel isn't the answer. Have a great day :)

2/10 - 너무 별로예요

James

2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 26일
Hi and thank you for staying at the Capri motel :) I do apologize for any inconvenience you may have had during your stay. All our rooms have new beds, furniture, flat screen televisions on wall, new linen, and new AC units. Your room was clean. Our goal is to provide our guests with a safe, friendly, and clean stay at an affordable price, a simple mom and pop motel, if you are looking for fancy am afraid you wont find that here. Have a great day :)

6/10 - 괜찮아요

Deb

2023년 6월에 3박 숙박함
답변 제공: Management 님, 2023년 7월 14일
Thank you for staying with us at the Capri motel :) We've spent the last year remodeling each room and the property- I know we still have a bit to go but we have come a long way - Our goal is to bring our old motel back to its glory days - Rome wasn't built in a day, so they say - so day by day we are getting closer. Thank you and have a great day :)

10/10 - 훌륭해요

Helwig

2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 23일
Thank you for staying with us at the Capri motel :) Maybe we will catch you on the next trip - Have a great day and thanks again :)

10/10 - 훌륭해요

Corinne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 23일
Thank you for staying with us at the Capri motel hun :)

4/10 - 별로예요

Deborah

단체 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
About what you'd expect for the $50 rate. Rooms were clean but the carpet was gross. Was told to start hot water, wait 5 minutes for it to get hot. After about 10 minutes it was only lukewarm. Good selection of toiletries.
2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 2일
Thank you for staying with us at the Capri :) I do apologize about the luke warm water, however, the carpet is actually clean though, as I clean carpets monthly; everything in every room has been updated and all have new furniture, beds, and flat screen televisions. Bear with us as we continue to bring our old motel back to its glory days have a great day :)

4/10 - 별로예요

Alonso

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cold water
2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 1일
Thank you for staying with us at the Capri motel hun :) I do apologize for the cold water; we do have 2 hot water heaters now on that side, however its like grandma's house, you have to give it bout 5 -10 mins to get hot, then its perfect.

2/10 - 너무 별로예요

Charlotte

2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 6월 18일
Thank you for choosing the Capri motel, I do apologize for any inconvenience you may have had during your stay? All our rooms have been remodeled with new beds, furniture, flat screen televisions, new linen / bedding and fresh paint, our carpets all clean plus new AC units. So am not sure what was wrong since you brought nothing to my attention ? When did you stay with us Hun- as I cant find you on my registry? As always am only a phone call away and would have handled any issue. You may email me if you wish to discuss this further. Have a great day.

6/10 - 괜찮아요

Douglas

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Super nice people. Very pleasant.
2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 22일
Thank you for staying with us at the Capri motel hun :) Been a busy year around here, bringing our old motel back to its original glory; next project grounds :) Maybe we will see you on the next trip Have a great day hun

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스
I had a good night's rest here. The staff was helpful when I checked in and friendly. I would stay here again.
2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 15일
Thank you for staying with us at the Capri motel hun - am glad you enjoyed your stay and good luck on your adventure - be safe out there, maybe we will see you again :)

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 11일
Thank you for staying with us at the Capri motel hun :) Been a busy year of remodeling ; our goal is to bring our old motel back to its glory days.have a great day :)

10/10 - 훌륭해요

Kelli

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great experience, thanks for having me. Would stay here again.
2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 20일
Thankyou for staying with us at the Capri motel hun :) Its been a busy year of remodeling and soon we will begin updating the outside: our goal is to bring our old motel back to its original glory. see you next trip - have a great day :)

8/10 - 좋아요

Marlene

2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 14일
Thank you for staying with us at the Capri motel :) Been a busy year of remodeling each room and soon we will be working on the outside property. Its our goal to ensure our guests have a safe, quiet, and friendly stay while we bring our motel back to its original glory. See you next trip :)have a great day hun :)

10/10 - 훌륭해요

Ellen

2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 11일
Thank you for staying with us at the Capri motel hun :) Its been a busy year of remodeling rooms and tending to the property ..more exciting changes coming this Spring. Maybe we will see you on your next trip.. Have a great day :)

8/10 - 좋아요

Alma

2023년 3월에 3박 숙박함
답변 제공: Management 님, 2023년 4월 4일
Thank you very much for staying with us at the Capri motel hun :) Its been a journey the last year with the remodeling of rooms ( all rooms now have new beds, furniture, flat screen televisions on wall, and adding accessories to give it a homey feeling ) and am super excited for our outside property renovations coming this spring - bringing life back to our old motel :) see you next trip hun

6/10 - 괜찮아요

Lucinda

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Managers were nice, friendly and working hard to upgrade rooms. What they have done is amazing, but still a work in progress.
2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 3일
Thank you hun for staying with us at the Capri motel :) It has been a journey over the last year as we brought in new beds, furniture, flat screen televisions, new heat/ ac units, got hot water tanks fixed and currently in the process of painting / adding " touch of home " decor. Next we will be adding benches and reworking the back property. Our goal is to bring this old motel back to its glory days.

6/10 - 괜찮아요

Ralph

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent. No hot water 1 cable channel remote didn't work.
2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 3월 27일
Thank you for staying with us at the Capri motel hun :) I do apologize for the issues you had. Just a friendly reminder, a simple phone call and I could have fixed the issues for you :) HAVE A GREAT DAY :)

2/10 - 너무 별로예요

Brodie

2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 3월 10일
Thank u for choosing the Capri motel - I am sorry for any inconvenience you may have had during your 5 minutes here...When I asked you about the room you said " There was nothing wrong with my room- it looks good. I am just accustomed to the comforts that the Monument has to offer " Your room had a brand new bed, new furniture, new flat screen television, new linen, and new paint...there was nothing wrong with your room except for the fact that I ( Capri ) can not offer you the extras other big chain hotels offer - I offer my guests a clean, safe, quiet, and friendly stay; we are a simple motel nothing fancy. If you are looking for a cheap, clean motel then I am at your service - have a great day ...