룸, 더블침대 2개, 금연 | 고급 침구, 객실 내 금고, 노트북 작업 공간, 암막 커튼

베이몬트 바이 윈덤 던모어 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 던모어
1226 Oneill Hwy, Scranton, PA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 902개 이용 후기 중 344개" "
평점 8 - 좋아요. 902개 이용 후기 중 329개" "
평점 6 - 괜찮아요. 902개 이용 후기 중 148개" "
평점 4 - 별로예요. 902개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 902개 이용 후기 중 33개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

JUHYEON 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족스런 하루
시설도 깨끗하고 직원들도 친절했습니다. 흡연층을 배정해줘서 비흡연층으로 변경요청을 했더니 흔쾌히 바꿔주셨고 청소상태도 양호했습니다. 차로 5분거리내에 월마트, Jcpenny 등 쇼핑을 하기에도 편했구요. 지역도 호텔도 모두 추천합니다.

8/10 - 좋아요

Bruce 님, Altamont

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fast easy check-in Friendly staff Clean breakfast area
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Bruce,We appreciate your positive feedback on our efficient check-in process, friendly team, and well-maintained breakfast area. Your satisfaction is what we strive for, and we hope to welcome you back in the future.

10/10 - 훌륭해요

James

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello James,We are stoked to hear that you enjoyed your stay with us! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I liked how clean it is
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Stephanie,We appreciate your positive feedback about the cleanliness of our hotel. Our team works diligently to ensure all our guests have a comfortable stay. Should you have any further comments or suggestions, please feel free to reach out to our management team.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Checkin was very easy, plenty of parking, right next to a grocery store.
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Elizabeth,We are pleased to hear that you found our check-in process smooth and convenient. Having ample parking available near the hotel and being close to a grocery store are indeed convenient amenities that we offer to our guests. Should you have any further feedback or require assistance, feel free to reach out to our management team directly.

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Matthew,We're thrilled you enjoyed your stay with us! If there's anything we can do to make it a 5-star experience next time, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Rich

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Rich,We appreciate you taking the time to share your feedback with us. Your comments are crucial in helping us improve our services for future guests. Please don't hesitate to reach out to our management team to discuss your experience further.

8/10 - 좋아요

Guy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bon
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Guy,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

6/10 - 괜찮아요

Balwant

Washroom sink was clogged and elevator looked was cleaned a month ago .
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Balwant, We apologize for any inconvenience caused during your stay. We appreciate your feedback and will address these concerns to improve our services. If you have any further comments or questions, please feel free to contact our management team.

8/10 - 좋아요

Andrea

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
For the price it was as expected. The front night staff was amazing
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Andrea,We are pleased to hear that you found our front night staff to be amazing during your stay. Our team strives to provide exceptional service to all our guests. Should you have any further feedback or queries, please feel free to reach out to us.

10/10 - 훌륭해요

Jean -Claude

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello Jean -Claude,We are thrilled to hear that you had a wonderful stay with us! Please do not hesitate to reach out if you ever need assistance in the future.

10/10 - 훌륭해요

Erika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very kind and accommodating
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Erika,We are pleased to hear that you found our staff kind and accommodating during your stay. Your positive feedback is greatly appreciated as we strive to provide exceptional service to all our guests. We hope to welcome you back in the future for another great experience.

10/10 - 훌륭해요

Jeffery

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was awesome!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Jeffery,We're thrilled to hear you enjoyed the comfort of our beds during your stay! Your satisfaction is our top priority, and we hope to welcome you back for another great night's sleep.

8/10 - 좋아요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A basic clean hotel with a great location to montage mountain
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Lisa,We're delighted to hear that you found our hotel clean and well-located near Montage Mountain. Your feedback is much appreciated, thank you for sharing your experience with us!

8/10 - 좋아요

Sefer

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Sefer, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Katrina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always someone at the front desk for assistance
2024년 2월에 6박 숙박함

8/10 - 좋아요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Marc, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

James

2024년 2월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello James,We're glad to hear you had a wonderful experience at our hotel! If you have any more feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice location and great for the price
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Christopher,Thank you for your positive feedback! We are delighted to hear that you enjoyed our hotel's convenient location and found it to be a great value. We strive to provide a memorable experience for all our guests and hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Gil

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Everything was ok but inside de room was not clean properly, the bathtub was dirty, main mirror was unclean, I hate to give bad rates but unfortunately that was my experience.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Gil,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the cleanliness of your room. We appreciate your input, as it helps us improve our services. We encourage you to contact us directly so that we can further address your concerns.

2/10 - 너무 별로예요

Lisa

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very durty bathroom. Breadast was horrible
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Lisa,Thank you for sharing your feedback. We apologize for any inconvenience caused during your stay. We will look into the concerns raised and take appropriate measures to address them. We value your input and will continue to strive for improvement in all areas.

8/10 - 좋아요

James

연인과의 여행
좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello James, We appreciate you choosing our hotel for your stay! We hope you enjoyed your time with us and had a comfortable experience. If you have any specific feedback or concerns, please don't hesitate to reach out to us directly. We value your input and would love to ensure your satisfaction.

6/10 - 괜찮아요

Karyn

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Karyn, We're sorry to hear that your experience with us was not exceptional. We would greatly appreciate any feedback you could provide so that we may address any concerns and improve our services. Please feel free to reach out to our hotel directly. We value your opinion and hope to have the opportunity to make it right for you in the future.

8/10 - 좋아요

Jonathon

좋아요: 숙박 시설 상태 및 시설
The room for the cost was nice bed was comfortable bathroom was clean breakfast was below average no muffins or toast just pre made breakfast sandwiches and waffles
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Jonathon, Thank you for sharing your feedback. We apologize that the breakfast options did not meet your expectations. We will review your comments with our team to improve our offerings. We appreciate your compliments about the room and cleanliness of the bathroom. We hope you had a comfortable stay overall and appreciate your patronage.

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Linda,Thank you for choosing to stay at our hotel. We appreciate your positive rating and we're thrilled to hear that you had a great experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

8/10 - 좋아요

Rochel

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Staff is super friendly. Would be great if there was heat in restroom. Not a lot of lights and charging ports that work. Beds a amazingly comfortable.
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Rochel,Thank you for your feedback! We greatly appreciate your kind words about our friendly staff. We apologize for any inconvenience caused by the lack of heat in the restroom and the limited lighting and charging options. We will definitely take your comments into consideration for future improvements. We are pleased to hear that you found the beds to be amazingly comfortable. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Jean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s small and close to all amenities.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Jean,Thank you for your feedback regarding our hotel's convenient location near amenities. We strive to provide a convenient and accessible experience for our guests. If you have any further comments or suggestions, please feel free to share them with us.

4/10 - 별로예요

Michael

별로예요: 숙박 시설 상태 및 시설
Not quite up to standard. A little tired.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Michael, Thank you for sharing your feedback with us. We appreciate your perspective and apologize if any aspect of your stay did not meet your expectations. Our team continuously works on improving our facilities and services and we hope you will consider giving us another opportunity in the future to provide you with a more enjoyable experience.

8/10 - 좋아요

JignEsh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello JignEsh,Thank you for choosing our hotel for your stay. We appreciate your rating and hope you had a pleasant experience. If there is anything we can do to improve, please feel free to reach out to us directly. We value your feedback and would love the opportunity to address any concerns you may have had. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great. The only complaint I have is that the water pressure in the shower was not great. But otherwise an excellent hotel for our stay.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Ryan,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear that you had an excellent experience overall. We apologize for any inconvenience caused by the water pressure in the shower. We value your input and will address this with our team to ensure a better experience for future guests.

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 6일
Hello Diane,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are glad to hear that you had a satisfactory experience with us. If there is anything we can do to make your next stay even better, please don't hesitate to reach out. We look forward to welcoming you back soon.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello David, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

KAREN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello KAREN,We appreciate you taking the time to rate our hotel! We're thrilled to hear that you had a wonderful stay with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope to welcome you back soon!

10/10 - 훌륭해요

Susan

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Susan,We are delighted to hear that you had a fantastic stay at our hotel! We strive to provide the best experience possible, and it's great to know that we succeeded with your visit. Should you have any further suggestions or comments, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Rochel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Rochel,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Ryan,We are thrilled to hear that you had a fantastic experience during your stay at our hotel! It's always rewarding to receive positive feedback from our guests. We truly hope to welcome you back in the future for another outstanding stay.

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Margaret,Thank you for your positive rating! We are thrilled to hear that you had an excellent experience during your stay at our hotel. We strive to provide exceptional service and a comfortable environment for all our guests. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.

10/10 - 훌륭해요

Areonn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 12일
Hello Areonn,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

4/10 - 별로예요

Manuel

2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Manuel, We're sorry to hear that your recent stay with us did not meet your expectations. We value our guests' feedback and would appreciate the opportunity to address any concerns you may have had during your stay. Please reach out to us directly so that we can ensure a better experience in the future.

10/10 - 훌륭해요

Jensen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Jensen,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back in the future for another memorable stay.

6/10 - 괜찮아요

Debra

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, rooms are clean besides needing to dusted. Lamps, head board, tables all were covered in a layer of dust.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Debra,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the cleanliness of the rooms, and we apologize for any inconvenience caused. We will address this issue with our housekeeping team to ensure it doesn't happen again in the future.

6/10 - 괜찮아요

JoAnn

가족 여행
Property is very dated; my room had peeling paper in the bath. Bed was comfortable. Breakfast was waffles(if you're into them); microwave yourself breakfast sandwich and yogurt. Underwhelming .Will not be staying again.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 23일
Hello JoAnn,Thank you for sharing your feedback with us. We appreciate your compliment regarding the comfortable bed. We apologize for any inconvenience caused by the dated aspects of our property. We strive to provide a variety of breakfast options and regret that we did not meet your expectations. We hope that you give us a chance again and stay with us to impress you this time.

4/10 - 별로예요

Michael

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was filthy. Stains on walls, on bedding. Floor and mirror were dirty. Used earplugs on headboard. Yuck!!
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Michael, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. It's important to us that our guests feel comfortable and have a clean room. We appreciate you bringing these concerns to our attention. Please reach out to our management team directly so we can address your specific concerns.

2/10 - 너무 별로예요

Michelle

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely filthy!
If we had not just pushed on a 27 hour road trip, and weren’t utterly exhausted we NEVER would have stayed at this hotel. The pictures are worth 1000 words. Pee stained sheets, no water pressure, blood/poop/boogers on the wall, just filthy. I can’t speak to the breakfast because with how nasty the rooms were we wouldn’t eat at this hotel. This is my first east coast welcome and I am so disgusted. We slept 5 hours for safe travels and left.
Pee stained aheets
Poop/blood/boogers on bathroom wall
Filth
Hallway
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Michelle,Thank you for sharing your feedback from your recent stay at our hotel. We apologize for any inconveniences you experienced during your visit. We strive to provide a comfortable and clean environment for our guests, and we regret that this was not your experience. We appreciate your comments and will address your concerns internally for improvement. We hope to have the opportunity to better serve you in the future.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Lisa,Thank you for sharing your rating with us and though its not a perfect one, we still do appreciate it. Should you have any further questions or require clarification, please do not hesitate to reach out to our customer support team and we'd be here to help.

8/10 - 좋아요

Tracy

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Tracy,Thank you for sharing your feedback with us. We appreciate your rating and comments. We strive to provide the best experience for our guests and regret to hear that your stay fell short of expectations. We encourage you to reach out to our management team directly to further discuss your experience.

10/10 - 훌륭해요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds are comfortable , facility is immaculate ,staff is very courteous and a good price! Great place to stay!!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Valerie,Thank you for taking the time to share your positive experience with us! We strive to provide comfortable beds, impeccable facilities, and excellent customer service. We're thrilled to hear that you found our hotel to be a great place to stay. We look forward to welcoming you back in the future!

8/10 - 좋아요

Beatrix

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Beatrix,Thank you for sharing your feedback with us. We appreciate your time and comments. We apologize for any inconveniences you may have experienced during your stay. We value your input and will use it to improve our services for future guests.

10/10 - 훌륭해요

PHIL

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello PHIL,Thank you for taking the time to leave us a positive review! We are delighted to hear that you had a wonderful experience during your stay with us. We strive to provide exceptional service to all our guests and it is always rewarding to know that our efforts are appreciated. We look forward to welcoming you back in the future for another amazing stay!

10/10 - 훌륭해요

william

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 3일
Hello william,Thank you for your feedback! We're delighted to hear that you enjoyed your stay at our hotel. We strive to provide a pleasant experience for all our guests and are glad to know that you found our place nice. Should you have any further comments or if there is anything we can do to improve your future visits, please don't hesitate to let us know.