럭셔리 더블룸, 킹사이즈침대 1개 (Masons) | 책상, 다리미/다리미판, 침대 시트
예약 가능 여부 확인

메이슨 암스 여행 후기

4 out of 5
메이슨 암스
Masons Arms, Branscombe Village, Seaton, England

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 198개 이용 후기 중 134개" "
평점 8 - 좋아요. 198개 이용 후기 중 50개" "
평점 6 - 괜찮아요. 198개 이용 후기 중 8개" "
평점 4 - 별로예요. 198개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 198개 이용 후기 중 3개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property and location ... great staff , room and food
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mr

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely spot.. thoroughly enjoyed our stay
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Earle

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

neil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this hotel /pub/ restaurant was outstanding I don’t write lots of reviews but they went above and beyond for me and nothing was to much trouble , the hotel was a nice hotel , food /drink was excellent overall well done to them
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Thank you for leaving Masons Arms accommodation, Branscombe a review!We hope you had a great visit and look forward to welcoming you back soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful NYE getaway
Lovely pub and rooms. We had a wonderful time. Friendly staff and an obvious family style atmosphere among the staff and locals. Only issue was it was so busy we couldn’t stay as long as we hoped in the pub, or eat as often in there- book ahead for food!
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Boxing Day
Boxing Day visit and stay and it was great
2023년 12월에 1박 숙박함

8/10 - 좋아요

Roger

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would have given a five star rating if the food was better organised. The food was excellent but the main dinner menu was missing several options, as they had run out. There was little available for non red meat eaters. Also the excellent waitress had to inform each group of diners what was not available. This took some time. Maybe the changes could have been included on a revamped menu. Accommodation was good but the external lighting needs some attention. Overall a very enjoyable stay.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Valentina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Winter break
Lovely single night winter break booked at the last minute. Pub and accommodation were exactly what we were after and will definitely be back again. Service was good too. Particular shout out to the waiting staff in the pub who dealt with two unreasonable customers sat next to us very well. We felt you were too nice to them! Only constructive bit of feedback is around check in which is done from an outbuilding. When we arrived there was a bit of a queue and only one person working which meant people waiting outside. It’s a nice touch to take people to their room but it’s probably not necessary especially when they’re are people waiting. Certainly didn’t affect our enjoyment though and we’ll definitely stay again.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
The room was a lovely room but the heating was not working. Late October and the weather was really bad, so the room was absolutely freezing. A gentleman put a tiny heater in the room and apologetically said it was the only one they had but it wasn’t even hot enough to warm our hands. We couldn’t stay in our room, which we enjoy doing on a break. Reception was not helpful at all, reluctantly gave us some money off one of our meals. A totally ruined break.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

gaynor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxury by the sea
Easy check in great staff fab room lovely food nothing else needed!
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Devon Coast
Excellent service Excellent breakfasts and main meals Walking distance to beach Staff very helpful and friendly
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Pauline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Delightful and quaint hotel in a beautiful little village. It’s close to the coastal path and beach and you can load up on a delicious breakfast before heading out to explore. Friendly and super helpful staff top it off.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

theresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A real Gem!
The room was beautiful with extra little touches that we didn’t expect, The food in the restaurant was extremely good both for dinner and breakfast. The only negative was how full the car park gets but for me that shows how successful the business is. Well done Masons Arms!!!!
2023년 10월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Tony

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Andy

연인과의 여행
좋아요: 편의 시설/서비스
Our room was lovely, like home from home. The staff were wonderful and so nice. As for the dinners and breakfast 10/10 and I’m fussy. Defiantly going back next time we’re down there!!
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed
Very enjoyable, super accom & service.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Lyndon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely
Beautifully furnished. Very clean. Food lovely. Staff friendly. Would recommend
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Gareth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing in spite of the weather
Great pub style hotel in wonderful peaceful country village location. Stayed 2 nights in superior room. Great facilities. Only one real improvement needed is white light for dressing table mirror . This is an oversight in most hotels.. Loved the night light at low level giving just the right amount of light in bathroom.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Kingsley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mason Arm was 5 Star
Excellent food, all the staff were very friendly and gave excellent service. The venue was very well maintained and the location was very lovely too
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Justine

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jayne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What’s not to love! This was the gem of all gems to find! Beautiful well equipped well thought out rooms with high end fixtures and fittings. The most comfortable bed imaginable. Fabulous shower and bathroom. The terrace to chill out on and soak up the beautiful views was amazing. The staff very friendly indeed. Breakfasts were delicious and some lovely choices too. I was a little concerned about how I would find the parking situation after seeing previous reviews but we had absolutely no problem and the typical Devon lanes were not a problem either, just all part of the wonderful experience. Thankyou so much to the team at Masons Arms for a fabulous bank holiday experience 😍
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Benjamin

2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Kim

2023년 8월에 1박 숙박함

8/10 - 좋아요

Grahame

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved the accommodation and the service was good most of the time. Donna on reception was great and dinner service very good. At breakfast we arrived within the time allotted we asked if we could have fresh fruit and we were told there was no more available. The check out time of 10:00 seems unreasonable if you are going for a relaxing weekend stay.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Wei

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Lauren

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning room with fantastic pub. So peaceful. Wonderful facilities including a daily hamper which really make it special! Nothing else in immediate area so need to walk or drive out. Pebble beaches this side of Devon.

4/10 - 별로예요

Eira

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Terrible service, absolutely not worth the money
The service at this hotel deserves one star only, but the rooms are pleasant enough except for the horrible drain smell. Thankfully they provide a scented room spray. Unfortunately what they don’t provide is positive service. I booked a room with bed and sofa bed for myself and two children, who spent a couple of nights with friends, and the last night at the hotel. When I asked the hotel to please make up the sofa bed for that night they had the temerity to respond that it would be impossible as *they had no sheets left*. I can’t even imagine a hotek so poorly run they could ever manage to give such an excuse. When at check out I asked if they could hold my bags, the response was “‘Mam, this is a 14th Century hotel - it wasn’t built with a luggage room.” It was also not built with showers, but somehow they managed. When I called the manager to address these issues, in addition to the dirty dishes stacked in the cupboard of the kitchenette, there was zero accountability taken, zero apologies - just blame shifting and being told no one had ever complained before. If you would like to be treated poorly by staff at all levels, not given the value for money spent, and spend the night smelling the drain from the bathroom by all means book this hotel.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

lisa

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Mark farrow

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolute delight and very friendly staff, nothing to complain about whatsoever!
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Rosaline

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Very caring and kind Nothing was too much .trouble .My husband is disabled and the staff were very helpful and kind
2023년 7월에 3박 숙박함

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property really good traditional quality pub/hotel. English breakfast choice good, continental breakfast choice limited. Tea poor quality, needs to be Yorkshire tea or similar "tasteless". Floorboards from room above very creaky! Overall a lovely long weekend break despite the weather on Saturday - obviously nothing the hotel can do unless a direct line to the "Weather gods"!!!
2023년 7월에 3박 숙박함
답변 제공: General Manager 님, 2023년 7월 30일
Thank you for taking the time to leave us some feedback, Mike. We hope to see you again in the future.

10/10 - 훌륭해요

Matthew

2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Nikki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fabulous in every sense!!!! Rooms , food , ambience , great attentive and fun staff , will be back !!!! Many many thanks !!!!!!
2023년 7월에 1박 숙박함

8/10 - 좋아요

Laurence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 7월 3일
thank you

10/10 - 훌륭해요

Marybel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only stayed one night but could easily have spent a few more relaxing days. Parking on site but can be tight (as is the drive there!). Very convenient to have diner and breakfast onsite in the pub. Was very good. Loved sitting in the garden area near the rooms up in the back. Wonderful hike to the beach. It is a very small town but perfect for a relaxing stay. Our rooms were above the pub and surprisingly quiet even with the windows open at night. Loved the family room to have a separate additional bedroom option (sharing the bathroom). Bathroom was modern with great shower. Lovely detail at check-in was getting a small bottle of milk for the room (coffee and tea available). WiFi was good including up in the gardens.
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 3일
Hi Marybel, thank you for taking the time to leave us such a detailed review! We hope to see you again in the future.

8/10 - 좋아요

Martin

2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Nastassja

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Amazing luxury boutique stay with so much character! Would definitely book again.
2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 3일
Thank you!