숙박 시설의 전망
예약 가능 여부 확인

호텔 소렌토 여행 후기

4 out of 5
호텔 소렌토
900 Madison St, Seattle, WA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 644개" "
평점 8 - 좋아요. 1001개 이용 후기 중 226개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 74개" "
평점 4 - 별로예요. 1001개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 22개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Kyuyoung

보통입니다
너무 오래된 호텔이라서..
2018년 9월에 2박 숙박함
답변 제공: Helena Khu, Marketing Manager 님, 2018년 9월 24일
Thank you for taking the time to provide us feedback on your stay. We are an historic hotel, and there are many positive changes happening at Hotel Sorrento. We hope that you'll give us another chance in the future! Sincerely,

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place, people, and amenities
2024년 4월에 1박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 4월 15일
Hi Maria,We so appreciate your kind words! Thank you for joining us!

8/10 - 좋아요

Scott

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice historic hotel. Convenient location for hospital visits
2024년 4월에 1박 숙박함
답변 제공: Guest Services Department 님, 2024년 4월 11일
Hi Scott,Thank you so much for taking the time to leave such kind words. We are happy to hear you enjoyed your stay with us.

8/10 - 좋아요

Christopher

좋아요: 청결 상태
별로예요: 편의 시설/서비스
The Hotel Sorrento has a lot of potential. The localtion is cool, in that you can easily (for the most part) walk to Capitol Hill or Downtown. I walked to the Mariners game from the hotel and it was a breeze. Unfortuantely, during my stay the elevator was broken and I was on the 6th floor. The communication from the staff regarding this was limited at best. So after long days of walking around Seattle, gettig to the hotel to walk up 6 flights of stairs was a bit of a drag. There are no robes or much else in terms of little soft touches. What the hotel is in desperate need of is some staff training and some sort of managerial oversight to address issues as they come up. There is a restuarant attached to the hotel, but in-room dining didn't seem realistic, and the hours especially on the weekend did not fit my schedule, but that being said, there are plenty of places in Seattle for all meals of the day, so I didn't sweat it. It did have the feeling that I was simply renting a bed for a couple of days. I received an earful from one of the bartenders at Stella, for reasons I can't fully explain, but involved another guest, for which she took it out on me in front of other guests, after I had just walked in to order a beer to take back to the lounge as no one working seemed interested in waiting on the table. I didn't make a big deal about any of the problems, as the elevator was a freak thing. But the staff could all use additional training and a new bartender.
2024년 3월에 7박 숙박함
답변 제공: Guest Services Department 님, 2024년 4월 8일
Hi Christopher,We appreciate you taking the time to provide feedback on your stay. Our sincere apologies for the issues with the elevator and service in our restaurant.

10/10 - 훌륭해요

Carmen

연인과의 여행
좋아요: 청결 상태
Good
2024년 4월에 2박 숙박함
답변 제공: Dylan- Guest Experience Supervisor 님, 2024년 4월 10일
Thank you for staying with us, Carmen! We are glad to hear that you enjoyed your stay with us.

4/10 - 별로예요

Tina

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Wish our stay at Hotel Sorrento had been different, I've stayed at this property in the past and enjoyed it. Sadly, during this stay we were given a room that is in need of a renovation, the bathroom was without a window and was quite cramped. The room itself had very little lighting as is was located in the centre of the hotel and the room layout was a bit bizarre, quite large but outdated and laid out in a way that made the space feel awkward. The major issue we had was the 8:30 AM construction workers that arrived to utilze the construction shaft located directly outside our room window, they also proceeded (with what sounded like) sanding of floors directly above of room. The front desk was sympathetic and waived the $27 resort fee, they stated that it was a mistake and the construction was not scheduled. Thankfully, the noise only carried on for under an hour before someone at the hotel clued into the error. Not sure if we were provided a sub standard room given that we booked through Expedia vs. directly through the property. I'll spare some additional details as Hotel Sorrento typically is quite enjoyable and we may have just had an unusual experience, The beds were lovely, linens were crips, and we thouroughly enjoyed the lobby bar Stella, the fireside room is an absolute pleasure to enjoy and the front desk staff were friendly and accommodating otherwise.
2024년 3월에 1박 숙박함
답변 제공: Guest Services Department 님, 2024년 4월 8일
Hi Tina,Thank you for taking the time to provide feedback on your stay and apologies for the delay in response. We do apologize for the intrusion of the construction workers. We very much appreciate the notes on the room quality. As a century old property, we are constantly seeking new ways to improve, and apply some TLC to our various spaces. We are glad to hear you were still able to enjoy other aspects of our grand hotel as you have in the past. Thank you again for your feedback!

10/10 - 훌륭해요

Roger

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love this place. This was our second stay here and we plan on making it an annual getaway
2024년 3월에 3박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 4월 1일
Hi Roger,We are delighted to hear you enjoyed your stay with us, and are looking forward to your return!

8/10 - 좋아요

Patti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 4월 1일
Hi Patti,Thanks so much for your positive review!

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the classic style of the Stella bar. Bedding& linens were soft and comfortable. Rain shower made for a relaxing start to the day.
2024년 3월에 1박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 4월 1일
Hi Scott,Thank you for joining us at the Sorrento! We are so happy to hear you enjoyed your stay!

10/10 - 훌륭해요

Mark 님, Woodside

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a beautiful, 115 year old property that is in a great location.
2024년 3월에 1박 숙박함
답변 제공: Dylan- Guest Experience Supervisor 님, 2024년 3월 26일
Mark, thank you so much for taking the time to leave a review on your recent stay with us! We are so glad you enjoyed our 115-year-old property.

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel and amazing staff. We spent the night here after a concert and will be coming back for sure. If you are into historic places and great customer service this is the place for you.
2024년 3월에 1박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 4월 1일
Hi Jason,We so appreciate your kind words, and are delighted to hear you enjoyed all the Sorrento had to offer!

10/10 - 훌륭해요

KIMBERLY

연인과의 여행
Beautiful historic hotel. Excellent staff and onsite bar and restaurant.
2024년 3월에 1박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 3월 24일
Hi Kimberly!We so appreciate your kind words! Thank you for your kind words!

10/10 - 훌륭해요

Robin

2024년 3월에 2박 숙박함
답변 제공: The staff 님, 2024년 3월 20일
Thanks!

6/10 - 괜찮아요

Elliot 님, DANA POINT

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
History, bar, service great. Rooms are more shabby than elegant. Furnishings bulky and worn. AC unit on whhels in bedroom. Gym old and sad. Hotel is overdue for reno.
2024년 3월에 3박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 3월 17일
Hi Elliot,We appreciate your feedback! Your notes have been passed along to our ownership group, as they are in the process of considering a renovation project.

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were professional and very friendly.. We thoroughly enjoyed our visit..
2024년 3월에 1박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 3월 17일
Hi David, We so appreciate your kind words, and are delighted to hear you enjoyed your stay with us!

8/10 - 좋아요

Helen

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff absolutely wonderful. Helpful and efficient and friendly. Older building, beautifully appointed but street noise loud. Very clean, but pedestal sink with 4 girls..no counter space.
2024년 2월에 5박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 3월 10일
Hi Helen,We so appreciate your kind words and feedback! Thank you for joining us at the Sorrento!

10/10 - 훌륭해요

Marlene

2024년 2월에 2박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 3월 24일
Hi Marlene,We appreciate your positive review!

10/10 - 훌륭해요

Tony

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 3월 3일
Hi Tony,Thank you for taking the time to provide feedback about your stay!

6/10 - 괜찮아요

Michelle Ursula

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Friendly team. So so rooms..
2024년 2월에 2박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 3월 3일
Hi Michelle,Thank you for taking the time to provide feedback about your stay!

10/10 - 훌륭해요

Tania

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is classic old-school elegance - a little mismatched furniture doesn’t detract too much from the grace and charm of this century-old historic hotel. Staff were extremely accommodating! A highlight was Aperitivo Hour in the Fireside Lounge. A perfect place to stay while attending the Noir City film festival at the Egyptian Cinema.
2024년 2월에 7박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 2월 25일
Hi Tania,Thank you so much for taking the time to reflect on your stay! We are happy to hear you enjoyed all the Sorrento had to offer!

10/10 - 훌륭해요

Roberta

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My trip to Seattle came about because of a medical procedure at a nearby hospital. To my surprise Kieran at the front desk kindly upgraded me to a beautiful suite to have a restful night before the early morning procedure. He and the rest of the staff were so friendly, I’m looking forward to a trip back to enjoy the city and this charming hotel.
답변 제공: Guest Reception Supervisor 님, 2024년 2월 25일
Hi Roberta,We are delighted to hear your stay proved to be a great escape! Your kind words mean the world to our staff. Thank you for taking the time to leave such a warm review. It is much appreciated!

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a family emergency and needed to stay near the hospital. Excellent location, beautiful building and welcoming staff.
2024년 2월에 1박 숙박함
답변 제공: Guest Reception Supervisor 님, 2024년 2월 12일
Hi Patricia,Thank you for taking the time to leave such kind words! We are so grateful our hotel could provide a comforting resource during your time of need.

10/10 - 훌륭해요

Patrick 님, Toronto

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice heritage property close to cap hill nightlife. Would be a good spot if you’re visiting from out of town for medical procedures as it’s close to many hospitals too.
2024년 2월에 1박 숙박함
답변 제공: Dylan- Guest Experience Supervisor 님, 2024년 2월 8일
Patrick, thank you so much for reviewing your recent stay with us. We are pleased to hear that you found our location convenient and hope to welcome you back soon!

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I cannot say enough good things about Hotel Sorrento. We recently stayed there two nights so that I could undergo treatments at Virginia Mason. On our first night there, I dropped a Diamond earring down the sink and we immediately notified the front desk. Although there was no maintenance staff on duty at the time, the front desk made sure a technician came to our room first thing the next morning to retrieve my lost jewel. The valet parking was convenient, friendly & efficient. Unfortunately, I still have many, many more appointments at VM, but knowing that such a lovely establishment is just steps away makes having to be away from home a little easier.
2024년 1월에 2박 숙박함
답변 제공: Hotel Sorrento Front Office 님, 2024년 2월 4일
Hi Elizabeth,Thank you so much for your kind words! This feedback means the world to our team. We are so happy we could be there in your time of need.

8/10 - 좋아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In general, we really liked this place. It's an excellent location- close to both downtown sights and the bar/restaurant neighborhood. The building has a lot of early 1900's charm. The bar is classic, and a great place to gather with friends at the end of your day. I found the staff helpful and friendly. A nice touch was coffee, fruit and muffins in the lobby each morning. I have just three minor complaints that dropped me from a 5 down to a 4 star: 1) The resort fee of $25 per night. This always bothers me-- like a hidden tax or a mandatory tip. I would always prefer the hotel be open and simply charge one full fee, instead of this add-on line. Plus, this wasn't a 'resort', so I don't know what we were paying for. I never saw a pool or other resort-type amenities. 2) there was no breakfast served until 10a. It wasn't an issue for our larger group-- we just walked to a cool café nearby. But, the hotel lost on a sizable breakfast bill for our group of 14 . 3) We had no success cooling our room down at night. The HVAC system seems quite old, and even opening the window at night didn't help. It's hard to get a good nights sleep when you can't control your room temp. The staff was so nice, I even feel a bit bad about these critiques. But, management needs to know there are solvable issues. Especially the hidden fee is annoying.
2024년 1월에 2박 숙박함
답변 제공: Guest Reception Team 님, 2024년 1월 31일
Hi Richard, Thank you so much for taking the time to reflect on your stay with us! We really value this feedback and will certainly be passing it along to our ownership for review. Your kind words about our staff are also greatly appreciated. Thank you again!

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스
Hotel Sorrento is a grand dame of a hotel. The lobby, bars, restaurant, and lounge are absolutely beautiful! I wish they could upgrade the rooms and hallways, as they reminded me of apartments I'd rent in my youth. The room was exceptionally clean and comfortable, but old water damage is apparent. The staff is welcoming, and the food is super yummy! It's located amongst several hospitals (Pill Hill) so expect a lot of sirens. I'd definitely stay again.
2024년 1월에 2박 숙박함
답변 제공: Dylan- Guest Experience Supervisor 님, 2024년 1월 27일
Allison,Thank you for taking the time to leave such a thoughtful review. We are thrilled that you enjoyed your stay with us! We are planning on sprucing up our rooms over the course of the year and hope to welcome you back in the future.

10/10 - 훌륭해요

Darin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: The staff 님, 2024년 3월 20일
Thanks for your review.

8/10 - 좋아요

Kathleen

2024년 1월에 2박 숙박함
답변 제공: Dylan- Guest Experience Supervisor 님, 2024년 1월 24일
Kathleen,Thank you for staying with us! We appreciate your feedback

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Classic Hotel in Seattle.
The Hotel Sorrento is a classic landmark hotel. It enjoyed a heyday in the 1980s and 1990s. Today it is a somewhat dated but still warm and inviting. The room was a bit spartan by modern standards, but very clean and the beds were comfortable. The bathroom was small, with little counter space, but nicely appointed with big fluffy towels and luxury personal care amenities. All of the staff was friendly and helpful in a youthful semi-professional way. The only disappointment was that the cozy warmth of the hotel was distracted by the restaurant, Stella, which was, we suppose, trying to emulate an Italian courtyard, but was mostly cold and noisy. The food was good, however. The overnight valet parking charge of $60 seemed a bit steep, but the garage is off the street and secure. Overall, we liked the Sorrento and would return.
2024년 1월에 2박 숙박함
답변 제공: Kieran Barber - Guest Reception Supervisor 님, 2024년 1월 18일
Hi Daniel,Thank you for taking the time to share your experience! We appreciate this feedback and are happy to hear you enjoyed your overall stay.

10/10 - 훌륭해요

Leona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kieran Barber - Guest Reception Supervisor 님, 2024년 1월 17일
Hi Leona, We appreciate your positive review, and are delighted to hear you enjoyed your stay with us at the Sorrento!

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was helpful to us needing to take my husband to Swedish.
2024년 1월에 1박 숙박함
답변 제공: Kieran Barber - Guest Reception Supervisor 님, 2024년 1월 14일
Hi Barbara,We are so happy to hear the Hotel could serve as a convenient location for you and your husband. We try to be the easiest part of that process. Thank you for joining us at the Sorrento!

10/10 - 훌륭해요

Ismael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Kieran Barber - Guest Reception Supervisor 님, 2024년 1월 14일
Hi Ismael,We so appreciate the positive review, and are delighted to hear you enjoyed your stay at the Sorrento!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hotel needs a major update
I love a hotel with historic charm, but this one has outlived its charm without a major update. I reserved a "suite" and while it was large, every piece of furniture and the carpet looked worse for wear. I didn't feel comfortable taking my shoes off the carpet was so bad. The room had officially the worst view of any hotel I have ever stayed at. The "view" was of a brick wall, alley, and a direct sightline into the bathroom of a shady looking apartment. We kept the curtains closed during the entirety of our stay. The staff was all friendly and the lobby/bar are charming, but sadly that wasn't enough to make up for the incredibly shabby and drab room. Overnight parking is also $60.00 per night, for an area of Seattle that doesn't support that pricing. Hotels downtown have parking for $30.00. The hotel charges a $25.00 "resort fee," which was laughable. This is no resort. Sadly, I would not recommend Hotel Sorrento.
2024년 1월에 1박 숙박함
답변 제공: Hotel Sorrento Front Office 님, 2024년 1월 11일
Greetings from Hotel Sorrento,Your feedback is greatly appreciated. We are planning a major restoration to our historic property in the coming year, and will look to address several of the issues included in your review. Thank you for taking the time to provide your thoughts.

10/10 - 훌륭해요

Ellyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Kieran Barber - Guest Reception Supervisor 님, 2024년 1월 11일
Hi Ellyn,We appreciate the positive review! Thank you for joining us at Hotel Sorrento!

8/10 - 좋아요

KENDALL 님, Issaquah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elegant property well cared-for. Very comfortable bed. Room a bit cool, water not quite hot enough.
답변 제공: Kieran Barber - Guest Reception Supervisor 님, 2024년 1월 11일
Hi Kendall,We are happy to hear you enjoyed your overall stay, and greatly appreciate your feedback! Thank you for joining us at the Hotel Sorrento!

8/10 - 좋아요

Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Overall I like the hotel. The history and it’s not so packed since there’s only 7 floors. I get the keeping the aesthetics as original as possible but the HVAC in the room hardly worked it probably needs to be updated to a thermostat Also I love the elevator because it’s the original I believe but we got stuck in it. After we got out, we just decided to walk up 6 flight of stairs to get to our room after walking from Lumen field to the hotel. Neighborhood was noisy with cars, emergency vehicles and transients yelling And all of the staff members were super nice but just 1 bartender Minh I believe was her name was cold and condescending to us But the rest of the staff were very pleasant and accommodating
2023년 12월에 3박 숙박함
답변 제공: Kieran Barber - Guest Reception Supervisor 님, 2024년 1월 11일
Hi Marie,Thank you for taking the time to provide this valuable feedback. We greatly appreciate your comments, and are happy to hear you were able to enjoy several aspects of our historic property. I have passed this along to our F&B director as well regarding your dining experience.

10/10 - 훌륭해요

Cynthia

2024년 1월에 2박 숙박함
답변 제공: Dylan- Guest Experience Supervisor 님, 2024년 1월 27일
Cynthia,Thank you for taking the time to rate your stay with us. We hope to welcome you back soon!

8/10 - 좋아요

Sylvia

가족 여행
좋아요: 직원 및 서비스
We loved the historical feel and look of the hotel. Parking was valet only, the elevator only holds three people at a time and the rooms can use some updating, but overall it was a pleasant stay.
2023년 12월에 2박 숙박함
답변 제공: Kieran Barber - Guest Reception Supervisor 님, 2024년 1월 11일
Hi Sylvia,We are happy to hear you enjoyed your stay with us! Thank you for joining us at Hotel Sorrento!

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place. Very friendly!
2023년 12월에 1박 숙박함
답변 제공: Kieran Barber - Guest Reception Supervisor 님, 2024년 1월 7일
Hi Deborah,We so appreciate the kind words and are delighted to hear you enjoyed your stay with us at the Sorrento.

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in downtown.
2023년 12월에 1박 숙박함
답변 제공: Kieran Barber - Guest Reception Supervisor 님, 2024년 1월 7일
Thank you again Deborah!!

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Reception Team 님, 2024년 1월 7일
Thank you for joining us at the Sorrento this past month! We appreciate your positive review!

10/10 - 훌륭해요

David

2023년 11월에 1박 숙박함
답변 제공: Guest Reception Team 님, 2024년 1월 7일
Thank you for joining us at the Sorrento this past month! We appreciate your positive review!

8/10 - 좋아요

ROSA

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Dylan- Guest Experience Supervisor 님, 2024년 1월 24일
Rosa,Thank you for taking the time to rate your stay with us. We hope to welcome you back the next time you are in Seattle!

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is well located to many parts of Seattle but mainly having a beautiful hotel near the hospital was key!
2023년 12월에 3박 숙박함
답변 제공: Kieran Barber - Guest Reception Supervisor 님, 2024년 1월 7일
Hi Cynthia,We are happy to hear our hotel was able to serve as a valuable resource during your visit to the hospital. Your kind words are much appreciated, and we thank you for joining us.

10/10 - 훌륭해요

Dennis

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super Cool
Really excellent. Building is like walking back in time. Staff was super excellent and totally looked after me. Brittany was awesome and Dave was rocking the bar like a champ! Loved the walking and nearby amenities. 20-30 minutes to Lumen, Pike Place, Aquarium, and Space Needle. A lot of hill walking.
2023년 12월에 2박 숙박함
답변 제공: Kieran Barber - Guest Reception Supervisor 님, 2024년 1월 7일
Hi Dennis,We so appreciate your kind words and amazing feedback. Thank you for joining us this past month. We are happy you enjoyed all the Sorrento has to offer.

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Guest Reception Team 님, 2024년 1월 7일
Thank you for joining us at the Sorrento this past month! We appreciate your positive review!

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Guest Reception Team 님, 2024년 1월 7일
Thank you for joining us at the Sorrento this past month! We appreciate your positive review!

10/10 - 훌륭해요

Nia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Guest Reception Team 님, 2024년 1월 7일
Thank you for joining us at the Sorrento this past month! We appreciate your positive review!

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay!!! The hotel is very beautiful and well kept. We hope to stay there again.
2023년 12월에 1박 숙박함
답변 제공: Kieran Barber - Guest Reception Supervisor 님, 2024년 1월 7일
Hi Robert,We so appreciate the kind words, and we are delighted to hear you enjoyed your stay with us last month.

10/10 - 훌륭해요

Kerri

2023년 12월에 3박 숙박함
답변 제공: Guest Reception Team 님, 2024년 1월 7일
Thank you for joining us at the Sorrento this past month! We appreciate your positive review!