리셉션

킴튼 호텔 빈티지 시애틀, IHG 호텔 여행 후기

4 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 582개" "
평점 8 - 좋아요. 1003개 이용 후기 중 271개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 92개" "
평점 4 - 별로예요. 1003개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 22개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Sunghwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗 좋은 위치 / 와이파이 무료인지 확인
편하고 깔끔하고 좋았습니다. 그런데 와이파이가 무료인지 꼭 확인 하시길 바라요. 체크아웃전에 와이파이가 무료가 아니라고 해서 디파짓에서 깎일뻔했습니다.
2018년 9월에 5박 숙박함
답변 제공: Hayden 님, 2018년 9월 25일
Hello Sunghwan, Thank you for staying with us! I'm so glad you found the hotel to be comfy and clean. Wifi is included in the $20 guest amenity fee. The fee also includes phone calls, access to Riot Athletics, and Car2Go registration. We also offer complimentary wine every evening from 5:00 to 6:00, coffee and tea each morning, bike rental, fruit infused water, toiletry items in case you forgot anything, and many other amenities. I appreciate you taking the time to share your feedback. It is very important to us. Sincerely, Hayden Lingerfelt General Manager

10/10 - 훌륭해요

HONG JAE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔은 정말 좋았습니다. 단지 주차가 발레파킹만 가능하고 일일 주차비가 만만치 않은게 흠이라면 흠입니다.
답변 제공: TomtheGM. 님, 2018년 5월 14일
Thanks so much for the great notes! Appreciate it very much.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
이용후기
주변 소음이 이른 오전부터 심해서 잠을 못 잤네요 서비스 대응은 보통 호텔보다 미흡했어요
2017년 10월에 2박 숙박함
Hello, Thank you for sharing your feedback. I'm sorry that you were disturbed by street noise. If you stay with us again, feel fee to request a room on a high floor prior to arrival. We will always do our best to honor guest requests. Thanks again for the feedback. Sincerely, Hayden Lingerfelt General Manager

8/10 - 좋아요

Judith

별로예요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Alejandra 님, 2024년 4월 25일
Thank you for your review! We hope to have you stay with us again should you visit Seattle in your future endeavors. Cheers!

10/10 - 훌륭해요

Jenifer

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the whole style of the hotel. I loved that it in walking distance to almost every where we wanted to go. The staff was great!!
2024년 4월에 2박 숙박함
답변 제공: Alejandra 님, 2024년 4월 24일
Thank you for your review! Come visit us again on your next trip out to Seattle! Cheers!

10/10 - 훌륭해요

Karmen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would stay here again- location is great, service is noticeably head and shoulders above others, good nearby restaurant, love the happy hour with local musicians.
2024년 4월에 1박 숙박함
답변 제공: Alejandra 님, 2024년 4월 24일
Thank you for your review! Come visit us again on your next trip out to Seattle! Cheers!

10/10 - 훌륭해요

Oluwatomi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love it !
2024년 4월에 2박 숙박함
답변 제공: Ross Fatemi - General Manager 님, 2024년 4월 12일
Thank you for your review!

10/10 - 훌륭해요

William

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very attentive and it was nice to receive suggestions from valets on areas to visit in Seattle. The location was walking distance to areas we planned to visit on our trip, and the hotel was very nice overall.
2024년 4월에 2박 숙박함
답변 제공: Ross Fatemi - General Manager 님, 2024년 4월 9일
Thank you for your review! We look forward to welcoming you back again!

10/10 - 훌륭해요

Carmen

2024년 4월에 1박 숙박함
답변 제공: Alejandra 님, 2024년 4월 25일
Thank you for your review! We hope to have you stay with us again should you visit Seattle in your future endeavors. Cheers!

10/10 - 훌륭해요

Lindsey

2024년 3월에 2박 숙박함
답변 제공: Ross Fatemi - General Manager 님, 2024년 4월 4일
Thank you so much Lindsey for your great review! We look forward to seeing you again!

10/10 - 훌륭해요

Chad

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, friendly staff and the nightly wine social between 5-6 was fantastic. Would say here again.
2024년 3월에 2박 숙박함
답변 제공: Ross Fatemi - General Manager 님, 2024년 4월 1일
Hi Chad - so glad to hear you enjoyed our Kimpton Social Hour with complimentary wine and beer. We truly hope to welcome you and yours back again for another enjoyable stay at Kimpton Hotel Vintage Seattle!

8/10 - 좋아요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I woyld stay here again. Very clean.
2024년 3월에 2박 숙박함
답변 제공: Ross Fatemi - General Manager 님, 2024년 4월 1일
We are so happy to hear your feedback, & look forward to welcoming you back again soon.

10/10 - 훌륭해요

Carrie 님, Seattle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2024년 2월에 1박 숙박함
답변 제공: Ross Fatemi - General Manager 님, 2024년 4월 1일
Greetings Carrie - thank you so much for your feedback! We pride ourselves on our amazing associates. We hope to welcome you back again to Kimpton Hotel Vintage Seattle!

10/10 - 훌륭해요

Marvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t care if it’s in the small print. A $28 resort fee is straight up ridiculous. This hotel, as nice as it is, is not a resort.
2024년 3월에 1박 숙박함
답변 제공: Ross Fatemi - General Manager 님, 2024년 4월 1일
Hello Marvin, thank you for your feedback. Please note that our "Guest Amenity Fee' includes a 10 credit back towards any room-billed incidentals for food/beverage, in-room movies, etc. We hope to welcome you & yours back again to Hotel Vintage!

10/10 - 훌륭해요

Monica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pet pals are cute and unique! The build was amazing, I loved the old architecture. The staff was the absolute best. Friendly, helpful, and genuine! I haven't met better staff at any other establishment! The bar and restaurant was elegant, I had the most delicious drink. There's a quirky grocery and teriyaki store we had dinner at across the street, which I highly recommend! Parking was excellent, the valet safe and helpful. I would recommend this hotel to anyone and I'm so glad we stayed! Thank you!
2024년 3월에 1박 숙박함
답변 제공: Ross Fatemi - General Manager 님, 2024년 3월 3일
Hi Monica - we're so happy to hear your feedback. We welcome you and yours back anytime! Thank you

6/10 - 괜찮아요

Lauren 님, Nampa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

SIMON

2024년 2월에 1박 숙박함
답변 제공: Alejandra 님, 2024년 3월 22일
Thank you for your review! We appreciate your feedback. Cheers!

10/10 - 훌륭해요

Deona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay at this hotel. The staff was very friendly and inviting. The room was comfy, the only draw back was no microwave in the room. Overall a very nice place to stay.
2024년 2월에 3박 숙박함
답변 제공: Alejandra 님, 2024년 2월 29일
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 - 훌륭해요

Jarred 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Alejandra 님, 2024년 2월 29일
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Alejandra 님, 2024년 2월 29일
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 - 훌륭해요

Uriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Alejandra 님, 2024년 2월 29일
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

8/10 - 좋아요

Rob

2024년 1월에 1박 숙박함
답변 제공: Alejandra 님, 2024년 2월 29일
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 - 훌륭해요

Faith

2024년 1월에 2박 숙박함
답변 제공: Alejandra 님, 2024년 2월 29일
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 - 훌륭해요

Jeanette

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here over the holidays. The main reason we chose Kimpton is that they allowed all pets (not just dogs) and we traveled with our cat and dogs. The space was clean and adequate and surprisingly quiet for a downtown location. Parking is valet only but I felt very confident that our vehicle was safe. If you are driving your own vehicle I recommend spending extra on the parking. The staff was incredibly polite and helpful. I don’t remember the last time we’ve stayed somewhere where they were so hospitable. The adjoining restaurant Tulio was amazing! They have breakfast, lunch and dinner on the week days but just dinner on Saturday and Sunday. One thing to be aware of is they process your card for potential damages of about $100/day so be prepared for that. Overall we would definitely stay there again.
2023년 12월에 5박 숙박함
답변 제공: Alejandra 님, 2024년 2월 29일
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Alejandra 님, 2024년 2월 29일
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

10/10 - 훌륭해요

Rogelio 님, Sunnyside

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Alejandra 님, 2024년 2월 29일
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

6/10 - 괜찮아요

Kathryn

좋아요: 청결 상태
별로예요: 편의 시설/서비스
Pros: great location, safe, clean, quiet Cons: bedroom outdated, extremely uncomfortable mattress, rough bedding, not great in-room toiletry products that you see offered at other 4.5 star hotels, room service limited and choppy hours, no in-room mini bar, TV our dated and did not connect to any streaming apps, and remote didn’t work.
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

SILVIA

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Derek

2023년 12월에 1박 숙박함
답변 제공: Alejandra 님, 2024년 2월 29일
Thank you for your feedback. We appreciate your stay and hope to have you stay with us again on your next trip out to Seattle!

8/10 - 좋아요

Donna

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Scott

2023년 11월에 1박 숙박함

4/10 - 별로예요

Robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is disappointing compared to others in this chain. Restaurants caters to upscale dinners and no place nearby to secure breakfast. They don’t clean the room or provide clean towels unless you go to the desk to ask. Since there is only one clerk at the desk, making that request is a 20 minute wait. Pricey hotel with a minimum of service.
2023년 10월에 3박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 10월 29일
Thanks for leaving your feedback. We will be addressing your concerns. We have opened for breakfast now nd encourage you to come try!

8/10 - 좋아요

Molly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 10월 24일
Thanks so much for your feedback! We look forward to welcoming you again.

10/10 - 훌륭해요

Kevin 님, Vashon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a wonderful hotel. We've staid before and it didn't disappoint. It was my birthday, so the staff treated us to a bottle of wine. Lovely!
2023년 10월에 1박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 10월 9일
Thanks so much for your feedback, we look forward to welcoming you again!

6/10 - 괜찮아요

Melanie

별로예요: 직원 및 서비스
The staff was very offhand on checking in. I was a fan of the Kimpton Hotel group. But now charging $50 for an hour extension of the checkout time is distasteful.
2023년 10월에 1박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 10월 9일
Thank you so much for your feedback! We will be addressing your concerns.

10/10 - 훌륭해요

Debra 님, Port Orchard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff. Easy valet parking and checkin. Room was clean.
2023년 9월에 1박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 9월 21일
Thanks so much for your feedback! We look forward to welcoming you again.

10/10 - 훌륭해요

Teresa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Birthday gift
We booked at the Kimpton for our grandsons who were turning 23 on Sept 15th and had tickets for the Beyonce concert. The boys said the hotel was easy to find, had great parking and everyone who worked there from the parking person to the Front desk staff to the maid service were friendly and very helpful. The boys were able to walk down to and back from Lumen Field where the concert was held. A big Shout Out to the Kimpton Hotel Vintage Seattle for making our grandsons 23rd birthdays a huge success!!!
2023년 9월에 1박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 9월 20일
Thanks so much for your feedback! We hope you'll come stay with us and experience it for yourself.

10/10 - 훌륭해요

Rob

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service. Every single employee was polite, helpful and welcoming. They made us and our dog feel welcomed and appreciated. I could not say enough positive words and would absolutely stay again.
2023년 9월에 2박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 9월 18일
Thank you so much for your feedback! We look forward to welcoming you again.

10/10 - 훌륭해요

Tonya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a wonderful place to stay!! Ashley at the front desk was amazing and very friendly!
2023년 9월에 1박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 9월 18일
Thank you so much for your feedback! We look forward to welcoming you again.

10/10 - 훌륭해요

Jim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property with friendly and accommodating staff Great location
2023년 8월에 4박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 8월 29일
Thanks so much for your feedback, we look forward to welcoming you back!

2/10 - 너무 별로예요

Maria

2023년 8월에 6박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 9월 18일
Thank you so much for your feedback! We're sorry for your suboptimal experience and hope to welcome you back to try again.

8/10 - 좋아요

Lynnette

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great price point for the location.
2023년 8월에 1박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 8월 27일
Thanks so much for your feedback, we look forward to welcoming you again!

6/10 - 괜찮아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The people that. Work there
2023년 8월에 4박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 8월 23일
Hi there, thank you for your feedback!

8/10 - 좋아요

Matthew

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We weren't told ahead of time that the property was under construction. When we arrived we weren't offered a choice of floor , put on the eleventh, and the elevators were down. They were operating at a reduced capacity. The eleventh floor was under construction and our room wasn't as nice as our friend's room on the third floor.
2023년 8월에 2박 숙박함
답변 제공: Hotel Vintage Seattle Staff 님, 2023년 8월 21일
Thank you for your feedback, I do greatly apologize for the inconvenience during our water emergency which impacted the elevators. We should have everything fixed within 2 weeks but I know that does not alleviate the frustration of your stay. I do hope we have the opportunity to try again to turn your opinion around!

10/10 - 훌륭해요

Sharron 님, Broadview Heights

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is nice but from the outside it looked questionable. Not the greatest block, but inside it was great. Clean! Nice appointed rooms!
2023년 8월에 1박 숙박함
답변 제공: Hotel Vintage Seattle Staff 님, 2023년 8월 13일
Thanks so much for your feedback, we look forward to welcoming you again!

8/10 - 좋아요

Jordan

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Inoperable elevator.
Pretty expensive hotel to stay at for the elevators to be 90% inoperable. Floor 11 flooded, and we were put on 10 with the back door unsecured and super loud fans and dehumidifiers running. The flooding messed up the elevators. You would have to call down and have someone use the out of order elevator to get to your floor. Nothing like a 10 minute was in 90 degree heat for an elevator. Being told in advance so we could cancel and find another hotel would have been nice. Or a discount for the massive inconvenience. The staff were doing their best and the elevator guy was running everywhere. They are the only reason my score isn’t terrible.
2023년 8월에 1박 숙박함
답변 제공: Hotel Vintage Seattle Staff 님, 2023년 8월 11일
Dear Guest,Thank you for staying with us and for leaving feedback regarding your experience with us. I apologize for the issues that you had during your stay with us. I hope you give us another chance in the future and please reach out so we can ensure a better experience along with something special for coming back. Thank you

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Remodeling - don’t pay full price
Elevators broken, water damage on the floor we were placed on. Ripped up wallpaper, carpet ripped up, wiring exposed, elevator not working properly. Door would not shut so we stood there for 10-15 minutes every time waiting for someone to come fix it. They said it was due to damage but why have people pay full price still? I won’t stay here again.
2023년 8월에 1박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 8월 7일
Thank you for your feedback, I do greatly apologize for the inconvenience during our water emergency which impacted the elevators. We should have everything fixed within 2 weeks but I know that does not alleviate the frustration of your stay. I do hope we have the opportunity to try again to turn your opinion around!

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 편의 시설/서비스
Very surprised by how nice room was … very good experience
2023년 8월에 1박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 8월 6일
Thanks so much for your feedback, we look forward to welcoming you again!

10/10 - 훌륭해요

William

좋아요: 청결 상태
2023년 7월에 4박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 8월 1일
Thanks so much for your feedback, we look forward to welcoming you again!

8/10 - 좋아요

Kandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was a good size. The bathroom was a little small.
2023년 7월에 1박 숙박함
답변 제공: - Tani, Vintage Seattle 님, 2023년 7월 27일
Thanks so much for your feedback, we look forward to welcoming you again!