외관

레드 라이언 호텔 벨뷰 여행 후기

3 out of 5
레드 라이언 호텔 벨뷰
11211 Main St, Bellevue, WA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 341개" "
평점 8 - 좋아요. 1000개 이용 후기 중 300개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 183개" "
평점 4 - 별로예요. 1000개 이용 후기 중 98개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 78개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

HOJOON

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2019년 11월에 2박 숙박함
답변 제공: Loana V 님, 2019년 11월 21일
Dear Hojoon, Thank you for taking the time to review our hotel and we hope to see you again. We wish safe travels

8/10 - 좋아요

Sungmi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하고 편했어요
오래되서 좀 낡긴 했지만 전체적으로 좋았어요. 도로변이라 교통이 편한데도 소음이 없이 조용해서 잘 때도 전혀 불편함이 없었어요. 욕조에 물이 잘 안 빠져서 한 사람이 씻고 나면 그 다음 사람이 좀 기다렸다 씻어야 하는 불편함이 있었지만, 그래도 가격대비 만족입니다. 단, 조식은 너무 부실해서 따로 다른데서 먹거나 간단하게 사뒀다가 방에서 드시는 편이 좋아요.
2019년 10월에 3박 숙박함
답변 제공: Loana V 님, 2019년 10월 16일
Dear Sungmi, Thank you for choosing us for your lodging needs during your time here in Bellevue. We're happy to hear you enjoyed the location of our hotel, though, we're sorry you did not enjoy your stay entirely. Please forgive us for any discomfort caused by external noise and for any disappointment with our breakfast. It is through feedback like yours that we can evaluate our offerings and make sure we're providing guests with the best possible value nd service. All the best in your travels ahead.

10/10 - 훌륭해요

Diane 님, Las Vegas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and convenient. Close to freeway for easy access. Thought we would hear freeway noise, but we didn't. Much less expensive than other nearby hotels. No complaints of any kind. Would stay here again.
2024년 4월에 4박 숙박함
답변 제공: Christine 님, 2024년 4월 21일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

6/10 - 괜찮아요

Mollie

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, needs remodeling… doors, rugs , bath are old. Should have free parking. Quiet , comfortable bed
2024년 4월에 1박 숙박함
답변 제공: Christine 님, 2024년 4월 21일
We sincerely apologize for failing to provide you with an outstanding stay. Your comments are essential, as they will allow our team to focus on areas that matter most to our guests. Thank you for your feedback, and we wish you well.

2/10 - 너무 별로예요

Erdenejargal

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Christine 님, 2024년 4월 21일
We sincerely apologize for failing to provide you with an outstanding stay. Your comments are essential, as they will allow our team to focus on areas that matter most to our guests. Thank you for your feedback, and we wish you well.

4/10 - 별로예요

Vanessa 님, Newcastle

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Check-in was extremely slow. They charge an additional $12 fee for parking even though they don’t take any of your car information, give you a tag or display showing that you paid because you could be towed if you didn’t pay for parking. I chose not to pay and nothing happened. I feel it’s just another fee to tac on for the heck of it & most people pay it. You’re informed that you can come get a sack breakfast upon checkout if you’re interested and you check out before 10 AM. Which upon checkout, we asked if there was breakfast, & the clerk at the counter was extremely irritated that she had to put together a literal brown bag breakfast. No security in the hotel even on the door entering into the building our room was located. The doors were broken & look like they’ve been broken for a long time. The hallway to all the rooms looks like something out of a horror flick. The room was stale smell of cigarettes in a non smoking room. A lot of stains from god knows what on the carpet. Carpet was also thick and felt sticky. I did not walk barefoot for sure and my socks were black from the little time I did walk around. I chose this hotel because of its location and their rating which was not so bad paired with their so so pricing however that was a mistake. I would rather paid 30 more dollars and stayed at the Marriott next-door or even the Hilton next-door have stayed at this shady house in a good neighborhood. Sad to say but we will NEVER stay here again.
2024년 4월에 1박 숙박함
답변 제공: Christine 님, 2024년 4월 15일
Thank you so much for your comments, and we're sorry to hear that our value failed to impress you during your visit. Although, I am confused on your remark about parking as our records indicate, we did not charge you for parking. Which I am assuming is because you told staff at the front desk that you did not have a vehicle to park.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Christine 님, 2024년 4월 14일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

8/10 - 좋아요

Kimberly

2024년 1월에 1박 숙박함
답변 제공: Christine 님, 2024년 4월 3일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Shizhaojack

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
ok
2024년 3월에 1박 숙박함
답변 제공: Christine 님, 2024년 4월 1일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

4/10 - 별로예요

Thomas 님, vancouver

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The attitude of front desk staff was not very friendly. She walked out to the front desk lazily from playing on her phone in the back and didn't have any smile on her face. Also found that the hotel has increased their parking fee to $12 per night instead of $10 as listed on Expedia. Room is old but overall reasonably clean. The most unacceptable thing is they didn't remove the leftover food from previous guests from the fridge. We were left without a fridge to use as we didn't want to touch the food left behind by other people.
2024년 3월에 2박 숙박함
답변 제공: Christine 님, 2024년 4월 1일
Thank you so much for your comments, and we're sorry to hear about any lack of cleanliness during your visit. This is never our intention, and we'll be sure to have our housekeeping team look into all your comments further.

4/10 - 별로예요

Paige 님, Richland

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The property is very outdated and the parking situation is pretty terrible. The parking spots are very narrow, when someone pulls in next to you in a big truck, you’re not able to get into your car. But, what’s worse is the building that we were in did not have hot water. We got no warning that the Mount Baker building was having hot water issues. The gentleman in the room next to us told us that the front desk informed him that they were having intermittent hot water issues. We were never told that, and had I known that I would’ve requested to be in another building, nobody wants to take a cold shower. I would not recommend this red lion location to my worst enemy. The African-American woman at the front counter was very unfriendly, and it was clear that she did not want to be at work that day.
2024년 3월에 1박 숙박함
답변 제공: Christine 님, 2024년 4월 1일
Though we're glad our location served you well, we regret that the same cannot be said about our accommodations. Our team is dedicated to guest satisfaction, so we will address your concerns accordingly and do everything possible to ensure our future guests have a much better experience. Thank you for your time.

2/10 - 너무 별로예요

Roselynn

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
When checking out. A couple had their 2 dogs with them. The woman was at the counter while the man had their 2 small dogs on a leash. He let one of them poop in the lobby on the carpet. He did pick it up. The desk lady didnt see any of it but I did mention to her when it was my time to check out. I will not be staying at the place again and will not recommend.
2024년 3월에 1박 숙박함
답변 제공: Christine 님, 2024년 3월 29일
Thank you so much for your comments, and we're sorry to hear about any lack of cleanliness during your visit. This is never our intention, and we'll be sure to have our housekeeping team look into all your comments further.

6/10 - 괜찮아요

Jas

가족 여행
좋아요: 청결 상태
I was not aware that I had to pay for parking in U.S. dollars. There was considerable amount of parking
2024년 3월에 1박 숙박함
답변 제공: Christine 님, 2024년 3월 28일
We're sorry to hear about any miscommunication or issues regarding our parking policies. Please know that we do not advertise free parking and we apologize for any confusion. Thank you.

2/10 - 너무 별로예요

hannah D

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
toilet almost overflowed room smelt like stale cigarettes and door wouldn’t shut properly without being forced into place upon arriving another guest was walking their dog stopped by our room and yelled back to whoever was at their room that “they’re staying in this room” freaked me out because i was traveling by myself with my two daughters did not sleep well because of this and felt unsafe
2024년 2월에 2박 숙박함
답변 제공: Christine 님, 2024년 3월 28일
We sincerely apologize for failing to provide you with an outstanding stay. Your comments are essential, as they will allow our team to focus on areas that matter most to our guests. Thank you for your feedback, and we wish you well.

4/10 - 별로예요

Jennifer

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very dated. No hot water in morning, fridge froze everything, dresser back coming off with exposed nails, no elevator, parking spaces all taken by construction crew. Outside door often unsecured. Only stayed one of two nights booked.
2024년 3월에 2박 숙박함
답변 제공: Christine 님, 2024년 3월 28일
We sincerely apologize for failing to provide you with an outstanding stay. Your comments are essential, as they will allow our team to focus on areas that matter most to our guests. Thank you for your feedback, and we wish you well.

8/10 - 좋아요

GUI BUM

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Drain was not good.
2024년 3월에 1박 숙박함
답변 제공: Christine 님, 2024년 3월 25일
We sincerely apologize for failing to provide you with an outstanding stay. Your comments are essential, as they will allow our team to focus on areas that matter most to our guests. Thank you for your feedback, and we wish you well.

10/10 - 훌륭해요

Clayton 님, Earth City

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Christine 님, 2024년 3월 28일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

6/10 - 괜찮아요

Anthony 님, Fountain Valley

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
They assigned me a room that was not cleaned yet. Nuf said
2024년 3월에 1박 숙박함
답변 제공: Christine 님, 2024년 3월 25일
Thank you so much for your comments, and we're sorry to hear about any lack of cleanliness during your visit. This is never our intention, and we'll be sure to have our housekeeping team look into all your comments further.

6/10 - 괜찮아요

Gabriel

출장 여행
This is an older facility. It was not very clean and had an odd odor to it. The vending machine was empty the entire time I was there. This place could use some work.
2024년 3월에 4박 숙박함
답변 제공: Christine 님, 2024년 3월 19일
Though we're glad our location served you well, we regret that the same cannot be said about our accommodations. Our team is dedicated to guest satisfaction, so we will address your concerns accordingly and do everything possible to ensure our future guests have a much better experience. Thank you for your time.

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very conveniently located. Clean, comfortable, quiet & safe. Excellent service. My spouse & I had an excellent overnight stay.
2024년 3월에 1박 숙박함
답변 제공: Christine 님, 2024년 3월 19일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

8/10 - 좋아요

Koji

좋아요: 직원 및 서비스
I needed an electric kettle.
2024년 3월에 1박 숙박함
답변 제공: Christine 님, 2024년 3월 11일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Christine 님, 2024년 3월 11일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future

10/10 - 훌륭해요

Jason

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was reasonably priced and location was perfect.
2024년 2월에 1박 숙박함
답변 제공: Christine 님, 2024년 3월 11일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future

8/10 - 좋아요

Angela

좋아요: 청결 상태
It was OK.
2024년 2월에 1박 숙박함
답변 제공: Christine 님, 2024년 3월 11일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future

10/10 - 훌륭해요

Anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to City within but off to a quieter side.
2024년 2월에 1박 숙박함
답변 제공: Christine 님, 2024년 3월 11일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future

10/10 - 훌륭해요

Ashley

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, nice rooms. Easy access to downtown
2024년 2월에 1박 숙박함
답변 제공: Christine 님, 2024년 2월 26일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

10/10 - 훌륭해요

hyunju

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value
2024년 2월에 1박 숙박함
답변 제공: Christine 님, 2024년 2월 20일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

8/10 - 좋아요

Qin

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The price was affordable and the location is very close to downtown Bellevue. However, the noises of outdated air-conditioner under the window became an issue for those who had problems in falling in sleep.
2024년 2월에 1박 숙박함
답변 제공: Christine 님, 2024년 2월 19일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Tweodros 님, Seattle

2024년 1월에 2박 숙박함
답변 제공: Christine 님, 2024년 2월 19일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

2/10 - 너무 별로예요

Anida

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Because I forgot to book my hotel until the day of my trip I booked this hotel hastily and had instant regrets! The front desk staff was rude and didn’t tell us we had to request room cleaning or attendance! This left us going down to the concierge to get towels ourselves! She stuck us all the way in the back of the hotel when clearly there were rooms in the front as no one was in that hotel at all! The hotel was dated, dirty, poor lighting, poor customer service, no dining, no class, every piece of furniture in that place was made for little people. They should call it red lion motel since it has cheap motel quality!!!! Needless to say will never stay here again or recommend it to anyone!!! It is suitable as a homeless shelter and that’s it! In fact they should service the community and run it as one to help the overwhelming amount of homelessness in the area!!!!
답변 제공: Christine 님, 2024년 2월 12일
We are sorry to hear you were not happy with the location of your room - Please know that we assign rooms based off the room type that was booked and not all buildings have that room type available, and we're sorry to hear that our value failed to impress you during your visit. We'll be sure to keep your comments in mind as we continue to make changes for the future.

8/10 - 좋아요

Patricia

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Christine 님, 2024년 2월 5일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

2/10 - 너무 별로예요

Andrea

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Christine 님, 2024년 1월 31일
We sincerely apologize for failing to provide you with an outstanding stay. Your comments are essential, as they will allow our team to focus on areas that matter most to our guests. Thank you for your feedback, and we wish you well.

6/10 - 괜찮아요

Chunyang

2024년 1월에 1박 숙박함
답변 제공: Christine 님, 2024년 1월 31일
We sincerely apologize for failing to provide you with an outstanding stay. Your comments are essential, as they will allow our team to focus on areas that matter most to our guests. Thank you for your feedback, and we wish you well.

6/10 - 괜찮아요

Keith

별로예요: 직원 및 서비스, 편의 시설/서비스
Room was average. Pillows were very comfortable. No restaurant or food on premises. Wasn't as described online or in reviews.
2024년 1월에 2박 숙박함
답변 제공: Christine 님, 2024년 1월 29일
Though we're glad our location served you well, we regret that the same cannot be said about our accommodations. Our team is dedicated to guest satisfaction, so we will address your concerns accordingly and do everything possible to ensure our future guests have a much better experience. Thank you for your time.

4/10 - 별로예요

Aaron

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
We woke up at 5am with no power. Had to have my daughter at a cheer competition at 6:45am. Called the front desk. Said there was no maintenance. Had to get my daughter dressed in the dark, do her makeup in the hall, and we’re finally able to get a new room so we could have electricity to plug in the curling iron. Appreciate getting a new room, but no offer to comp us a night or anything.
2024년 1월에 2박 숙박함
답변 제공: Christine 님, 2024년 1월 28일
We sincerely apologize for failing to provide you with an outstanding stay. Your comments are essential, as they will allow our team to focus on areas that matter most to our guests. Thank you for your feedback, and we wish you well.

8/10 - 좋아요

jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Christine 님, 2024년 1월 29일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Amber

2024년 1월에 1박 숙박함
답변 제공: Christine 님, 2024년 3월 25일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Hongbo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s pretty good. Well maintained. Friendly staff. Free breakfast bag. Great value for the price.
2024년 1월에 3박 숙박함
답변 제공: Christine 님, 2024년 1월 25일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

6/10 - 괜찮아요

Mary

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Low Price, Low Quality
This is a much older hotel than I thought it would be, and the interior smells like an old building with musty carpets, for example. The “double beds” were the smallest I’ve seen, but they were comfortable for one person. I was disappointed in the lack of friendliness of the desk employees; they were curt in their responses with not a friendly nod or smile. All three times I was at the desk, I was the only one there, so it wasn’t because they were super rushed. Finally, the “grab and go” breakfast was decent, but I went alone to get it for my three children and myself, and I was able to get two (for four people) only after nearly insisting (with a look of scorn from the staff). For the price, it was okay. I will not stay there again.
2024년 1월에 1박 숙박함
답변 제공: Christine 님, 2024년 1월 21일
We sincerely apologize for failing to provide you with an outstanding stay. Your comments are essential, as they will allow our team to focus on areas that matter most to our guests. Thank you for your feedback, and we wish you well.

2/10 - 너무 별로예요

Cassandra

2024년 1월에 1박 숙박함
답변 제공: Christine 님, 2024년 2월 12일
We sincerely apologize for failing to provide you with an outstanding stay. Your comments are essential, as they will allow our team to focus on areas that matter most to our guests. Thank you for your feedback, and we wish you well.

10/10 - 훌륭해요

Gustavo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family trip
Great love that it’s pet friendly! But fee should be lower for pet thanks!
2024년 1월에 1박 숙박함
답변 제공: Christine 님, 2024년 1월 21일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

6/10 - 괜찮아요

Paula

가족 여행
별로예요: 숙박 시설 상태 및 시설
There are several buildings to this hotel, we stayed at one in the back, not sufficient lighting so we were basically parking our car in the dark. The hallway and entry door into the building was in much need of upgrades - paint, door replaced, it just looked run down. The door that requires a key into the building doesn't shut fully and lock unless you pull it closed. When I tried to open it with my key card upon arrival, it was not locked. The rooms were "okay", the bed sheets and towells were clean, that is the most important thing for me, the bathroom clean enough. The bathroom door in need of cleaning or a fresh coat of paint. There was a pretty significant hole in the wall. The hotel rooms need attention and to be rennovated. If this is your price range, it's okay, and not the worst place I have stayed in. It felt like it was clean enough although we weren't sure if surfaces had been cleaned because of the condition of the building overall... I didn't feel like I needed to ask for a refund that night and go somewhere else, which I have done before with other places. We did, however, decide to not stay a 2nd night, and I was glad I only booked one night even though we were staying 2 days in Bellevue. We went to a diff hotel our 2nd night, one I had stayed at a couple times before while in town, and I regretted not booking this other one from the start.
2024년 1월에 1박 숙박함
답변 제공: Christine 님, 2024년 1월 15일
Thank you so much for your comments, and we're sorry to hear that our value failed to impress you during your visit. We'll be sure to keep your comments in mind as we continue to make changes for the future.

10/10 - 훌륭해요

Candy

2024년 1월에 2박 숙박함
답변 제공: Christine 님, 2024년 1월 16일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Suzanne

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great people who work there. Nice Grab and Go Breakfast. Just say it clearly in the description so no one expects anything hot except coffee. I will definitely be staying there again because it's clean, simple and affordable.
2024년 1월에 1박 숙박함
답변 제공: Christine 님, 2024년 1월 15일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was frustrating to get to the hotel and learn about the $50 non refundable pet fee that was not made clear on the hotels.com site. I understand there can be pet fees but I would’ve preferred to know what they were ahead of time so I could budget.
2024년 1월에 1박 숙박함
답변 제공: Christine 님, 2024년 1월 15일
We sincerely apologize for failing to provide you with an outstanding stay. Your comments are essential, as they will allow our team to focus on areas that matter most to our guests. Thank you for your feedback, and we wish you well.

8/10 - 좋아요

Vicki

I can’t believe that We have to pay $10.00 to park on top of the hotel fee. That’s ridiculous.
2024년 1월에 1박 숙박함
답변 제공: Christine 님, 2024년 1월 15일
We're sorry to hear about any miscommunication or issues regarding our parking policies. Please know that we do not advertise free parking and we apologize for any confusion. Thank you, and we hope you'll consider joining us again soon.

10/10 - 훌륭해요

Penney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Christine 님, 2024년 1월 15일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

6/10 - 괜찮아요

Leila

2023년 12월에 3박 숙박함
답변 제공: Christine 님, 2024년 1월 15일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Christine 님, 2024년 1월 5일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.

8/10 - 좋아요

Onjel

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Christine 님, 2024년 1월 15일
thank you for taking the time to share your experience with us. We are very happy that you had a good stay, and we hope to welcome you back in the near future.