Dear guest, Thank you for your review. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations. We apologize for any disappointment with the accommodation, and we would like to know more about how we can make your next stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

Hey Hankyul, Thanks for rating us on based your recent visit. It looks like you had an awesome and comfortable stay. We look forward to having you back the next time you are in the area. Best Regards, Super 8 SeaTac Customer Care Team

Hello Heakyung, Thank you for your feedback and we hope you had a pleasant stay with us. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Best Regards, Super 8 SeaTac Customer Care Team

Thank you very much

Hi linda,Thank you for sharing your feedback with us. We're truly sorry to hear that you found our property to be dirty, run-down, and not well-maintained during your recent stay. Maintaining a clean and well-presented environment is essential to us, and we apologize for falling short of your expectations on this occasion. Rest assured, we are taking immediate action to address the issues you've highlighted, including implementing a thorough cleaning and maintenance program to ensure our property meets the highest standards of cleanliness and upkeep. Your feedback is invaluable to us, and we appreciate the opportunity to improve. We hope to have the chance to welcome you back for a significantly improved experience in the future.Best Regards, Super 8 SeaTacCustomer Care Team

Dear Dustin,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. It is disheartening to learn that the cleanliness and property conditions fell short of your expectations. Please know that we take this matter seriously, and our team is working diligently to address the issue of mold and mildew in the room you were assigned. We understand the impact this has on your overall experience, and we are implementing measures to ensure such oversights do not recur. Your comfort and satisfaction are our top priorities, and we would like to extend an invitation for you to return, allowing us the opportunity to provide you with a much-improved stay.Best Regards, Super 8 SeaTacCustomer Care Team

Hi William,Thank you so much for your wonderful feedback! We're thrilled to be your preferred choice whenever you travel through SeaTac. It's fantastic to know that our hotel meets your practical expectations, and we appreciate your loyalty. If there's anything specific you love about your stays or any way we can enhance your experience even further, please feel free to share. We look forward to welcoming you back for more enjoyable stays in the future.Best Regards, Super 8 SeaTacCustomer Care Team

Thank you for your kind words! It was lovely hosting you. We truly are working harder to make everyone's experience great. Hope to see you again in the future!

Dear Guest,Thank you for taking the time to share your experience with us. We're pleased to hear that you found our staff to be nice and accommodating. We appreciate your understanding that older hotels may need updates, and we're continuously working on improving our facilities to provide a better guest experience. We're delighted to know that your overall stay was nice, and we look forward to welcoming you back in the future!Best Regards, Super 8 SeaTacCustomer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Hi Grant,It's great to hear that the desk clerk went above and beyond to assist you during your stay! Providing helpful and accommodating service is something we value highly. If you have any more feedback or if there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We hope to have the pleasure of hosting you again in the future!Best Regards, Super 8 SeaTacCustomer Care Team

Hi Craig,We apologize for the issues you experienced during your attempted stay and for the lack of resolution in a timely manner. The situation you described, including the staff's handling of the ID verification and the lack of an available manager, is not in line with our service standards. We understand your frustration and concern about the refund process. We recommend contacting your booking platform (Expedia) for further assistance. We take your feedback seriously, and we will address this situation to prevent similar incidents in the future. We apologize for any inconvenience this may have caused, and we hope you can find a more satisfactory resolution to this matter. Your feedback is important, and we appreciate your understanding.Best Regards, Super 8 SeaTacCustomer Care Team

Hi Angel,We're delighted to hear that everything was really good during your stay! If you have any specific comments or suggestions on how we can make your next stay even better, please feel free to share. Your feedback is valuable, and we look forward to welcoming you back for another enjoyable experience. Best Regards, Super 8 SeaTacCustomer Care Team

Hi Michael,Thank you for sharing your feedback about your stay. We appreciate your understanding of the challenges posed by the property's condition, and we acknowledge your comments about the decor, room layout, carpet, and bath controls. We also understand your disappointment with the accuracy of the property's profile on booking platforms like Expedia. We will work to ensure that the property's description and images better reflect the actual experience. Your feedback is important, and we will use it to make improvements where possible. We hope you'll consider staying with us again in the future, and we'll strive to provide a more satisfying experience.Best Regards, Super 8 SeaTacCustomer Care Team

Hi Ivan,We appreciate your positive feedback! It's great to hear that you found our hotel conveniently located near the airport and car rental facility, with clean and spacious rooms. We're also pleased that you encountered friendly staff and ample parking space. Should your travels bring you back to the area, we'd be delighted to host you again. Thank you for choosing us!Best Regards, Super 8 SeaTacCustomer Care Team

Hi Becky,Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards, Super 8 SeaTacCustomer Care Team

Dear Kathy,Thank you for choosing to stay with us and taking the time to leave a review of your recent experience. We're sorry to see that you only rated us with two stars, but we would appreciate it if you could provide more details about what went wrong during your stay. Our goal is to provide every guest with a comfortable and enjoyable experience, and we take feedback seriously. We hope that you will give us another chance to exceed your expectations on your next visit to the area. Please feel free to contact us directly if there is anything we can do to make your future stay more pleasant.Best Regards, Super 8 SeaTacCustomer Care Team

Dear krystal,Thank you for sharing your detailed feedback about your recent stay. We deeply regret that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered. It's concerning to hear about the inaccuracies in the room description and the difficulties you faced in accommodating your group. Our team should have communicated any limitations in advance and worked to find a suitable solution. We will address this issue to ensure better communication in the future. We also appreciate your comments about the parking lot, breakfast, room comfort, cleanliness, and overall experience. Your feedback will be shared with our team so we can make necessary improvements. We apologize for the issues you experienced, and we hope you'll consider giving us another chance to provide you with a more pleasant stay in the future. Best Regards, Super 8 SeaTacCustomer Care Team

Hi David,We apologize for falling short of your expectations during your stay. It's disheartening to hear about the cleanliness issues and your dissatisfaction with the furnishings and flooring. We take your feedback seriously, and we will work diligently to address these concerns and make improvements to our property conditions. Additionally, we regret that you were not satisfied with the staff and service. Our team should always strive to provide excellent service, and we apologize for any shortcomings in this regard. Your feedback is invaluable, and we hope you'll consider giving us another chance in the future. Best Regards, Super 8 SeaTacCustomer Care Team

Hi donald,Thank you for choosing us. We're delighted you had a pleasant stay and appreciate your positive feedback. We're glad we could assist with early check-in and transportation options for your convenience. Our team is dedicated to ensuring a comfortable stay. We also appreciate your understanding regarding the property's age. We look forward to hosting you again in the future.Best Regards, Super 8 SeaTacCustomer Care Team

Dear Guest,Thank you for your feedback. We're pleased to hear that the hotel met your basic needs and was conveniently located near SeaTac. However, we apologize for the inconvenience you experienced with the shuttle service delay and the driver's tardiness. Your comments about the amenities are duly noted. We understand that such delays can be stressful, especially when you have scheduled appointments. If you decide to stay with us again, we will work to ensure a smoother experience and timely transportation. We appreciate your input, and we hope to provide you with a more seamless visit in the future. Best Regards, Super 8 SeaTacCustomer Care Team

Hi Joni,We greatly appreciate your valuable feedback and the issues you've highlighted during your stay. We sincerely apologize for any inconveniences you encountered with our shuttle service, breakfast options, property condition, and other aspects of your experience. Please know that we are actively addressing these concerns to enhance the quality of our offerings. We understand the importance of a comfortable and modern environment, and we are committed to improving our property and furnishings. Your comments regarding odors, TV remote functionality, and door noise have been noted, and we'll take immediate steps to rectify these issues. Additionally, we will review our early check-in and shuttle charges to ensure they align with guest expectations. Your insights are invaluable as we work to provide an improved and enjoyable stay for all our guests. We hope you'll consider staying with us again in the future.Best Regards, Super 8 SeaTacCustomer Care Team

Dear Kenneth,Thank you for sharing your thoughts with us. We appreciate your feedback regarding the updates to our property. We understand the importance of maintaining a modern and comfortable environment for our guests, and your comments will be taken into consideration as we strive to make improvements. If you have any specific suggestions or concerns, please feel free to share, as they will help guide our efforts moving forward. We hope that you will continue to choose us!Best Regards, Super 8 SeaTacCustomer Care Team

Hi Darren,Thank you for sharing your experience with us. We apologize for any confusion regarding parking fees and the inconvenience of our cash-only policy. We understand your concerns and will work towards offering more convenient payment options for our guests. We're also sorry to hear that you were disappointed with the cleanliness, amenities, property conditions, and facilities during your stay. Your feedback is invaluable, and we take it seriously as we aim to enhance our guests' experience. We appreciate your insights and hope you might consider giving us another opportunity to provide you with a more positive stay in the future.Best Regards, Super 8 SeaTacCustomer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Dear Guest,Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards, Super 8 SeaTacCustomer Care Team

Hi Dan,Thank you for your feedback! We're glad to hear that our accommodations met your expectations in terms of value. We aim to provide a comfortable and reasonably priced stay for our guests. If you have any further comments or if there's anything else we can do to enhance your experience, please feel free to let us know. We appreciate your input and hope to welcome you back in the future for another satisfying stay!Best Regards, Super 8 SeaTacCustomer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Hi Luc,Thank you for your feedback. We appreciate your input and value your opinion. If you have any additional comments or if there's anything specific you'd like to share about your experience, please feel free to let us know. We hope to have the opportunity to provide a better experience if you choose to stay with us again in the future.Best Regards, Super 8 SeaTacCustomer Care Team

Hi Dennis,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your spacious room with a comfortable king-sized bed. Our goal is to provide a comfortable and relaxing stay for our guests, and we're glad we could meet your expectations. If you have any more feedback or if there's anything else we can do to enhance your next visit, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best Regards, Super 8 SeaTacCustomer Care Team

Hello Vivian! Thank you for your kind words, we hope to see you again in the future!

Hi Kanako,Thank you for taking the time to share your experience. We're glad to hear that our staff left a positive impression on you. We apologize for any inconvenience you faced regarding the lights and cups in your room. Your feedback helps us improve, and we'll make sure to address these issues to ensure a better stay for future guests. We hope you'll consider staying with us again in the future!Best Regards, Super 8 SeaTacCustomer Care Team

Hi Jillian,We sincerely apologize for not meeting your expectations during your stay. It's disheartening to hear about the cleanliness issues and the overall experience of us not living up to the standards we strive for. Your feedback is invaluable to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your understanding regarding the staffing challenges and will work to provide a better experience moving forward. We'd love to have the opportunity to make it right for you!Best Regards, Super 8 SeaTacCustomer Care Team

Hello, we are sad to hear you didn't enjoy your stay. We lean towards cleaning products that don't have strong odors of any sort, so this comes to a surprise. We will definitely look into this. We welcome any constructive feedback, if you have any, please do not hesitate to let us know!

Hello Charles! Thank you for your kind words. We strive to make every guests stay the best and are glad we have achieved that for you. We hope to host you again in the future!

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Hi Fatima,We apologize for not meeting your expectations during your recent stay. Your feedback is important, and we're sorry to hear that you found our property outdated and the amenities lacking. We're committed to improving our facilities and addressing the concerns you've raised, including the cleanliness and condition of the room. Additionally, we regret that the mattress did not provide the comfort you needed. Your comments will help us make necessary improvements and provide a better experience for our guests. If you have any further suggestions or concerns, please feel free to reach out. We hope you'll consider giving us another chance in the future to provide you with a more satisfying stay!Best Regards, Super 8 SeaTacCustomer Care Team

Hi Rafael,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Super 8 SeaTacCustomer Care Team

Hi Jim,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Super 8 SeaTacCustomer Care Team

Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel clean and appreciated the prompt shuttle service as well as the accommodating staff. We also take pride in our convenient location that suited your needs. Regarding the breakfast room and amenities, we apologize if the selection didn't meet your expectations. We'll certainly consider your comments to improve our offerings in the future.Regarding your concerns about the TV static and the room's quality, we apologize for any inconvenience caused. We'll look into these issues right away to ensure a more pleasant stay for future guests. We appreciate your input and hope to welcome you back in the future, should you decide to give us another chance to provide you with a better experience!Best Regards, Super 8 SeaTacCustomer Care Team

Dear Nicole, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our hotel's convenient location served your needs well, especially for dropping off your car rental before your early morning flight. We understand the importance of a good night's rest before a travel day, and we're delighted that you found our room to be quiet and comfortable. Our team works diligently to provide excellent service and comfortable accommodations, so it's always rewarding to receive such positive feedback. Should your travels bring you back to the area, we would be more than happy to welcome you again and provide another enjoyable stay. Safe travels and thank you for choosing us as your accommodation!Best Regards, Super 8 SeaTacCustomer Care Team

Dear Sonya, we apologize for the unsatisfactory experience you had during your stay. It's disheartening to hear that the room did not meet your expectations and that you encountered issues with cleanliness, bed comfort, and the overall condition of the property. Your feedback is valuable to us, and we take your comments seriously. Rest assured that we will address these concerns with our housekeeping and maintenance teams to ensure that such issues are resolved promptly. We understand the importance of a good night's sleep, and we regret that we couldn't provide that for you. Our aim is to provide a comfortable and pleasant stay for all our guests, and we are sorry we fell short in your case. Should you consider staying with us again in the future, we would welcome the opportunity to make it up to you and provide a much-improved experience. Thank you for bringing these matters to our attention, and we hope to have the chance to restore your faith in our property.Best Regards, Super 8 SeaTacCustomer Care Team

Dear Li Ching, we apologize for the inconvenience caused by the lack of towels and the presence of a spider in your washroom. Providing a comfortable and pleasant stay for all our guests is important to us, and we regret that we fell short in this instance. We appreciate your understanding and thank you for highlighting the friendliness of our staff and the cleanliness of the breakfast area. We will address the issues you've mentioned to ensure they are not repeated in the future. If you have any further concerns or require any assistance during your stay, please don't hesitate to reach out to our staff, and we will do our best to accommodate your needs. We hope the rest of your stay will be enjoyable, and we look forward to hosting you again in the future!Best Regards, Super 8 SeaTacCustomer Care Team

Dear Alyssa, we are delighted to hear that our staff made a positive impression during your stay! Providing excellent service and being attentive to our guests' needs is always our top priority. We strive to create a welcoming and comfortable environment for everyone, and it's gratifying to know that our efforts were appreciated. Thank you for taking the time to share your experience. If you have any suggestions or additional feedback to help us improve further, please feel free to let us know. We hope to welcome you back for another pleasant stay in the future!Best Regards, Super 8 SeaTacCustomer Care Team

Hi tiliya,Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!Best Regards, Super 8 SeaTacCustomer Care Team

Dear guest, thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. We take guest feedback seriously, and your comments will be shared with the management team to address the issues you've mentioned. Improving our key card readers, carpets, and breakfast options are areas we will certainly look into to enhance the overall guest experience. Your input helps us identify areas for improvement, and we appreciate your honesty. If you decide to stay with us again in the future, we hope to provide you with a much-improved experience. Your satisfaction is our top priority, and we strive to exceed your expectations. Thank you again for taking the time to share your thoughts.Best Regards, Super 8 SeaTacCustomer Care Team