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아마라 리조트 앤드 스파 여행 후기

4.5 out of 5
아마라 리조트 앤드 스파
100 Amara Lane, Sedona, AZ

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 611개" "
평점 8 - 좋아요. 1003개 이용 후기 중 208개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 105개" "
평점 4 - 별로예요. 1003개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 25개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Terrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff—attentive to our special occasion
2024년 4월에 1박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 4월 18일
Thank you for your kind review! We're thrilled to hear that you had a wonderful vacation with us. It's fantastic to know that you found our staff knowledgeable and friendly! We can't wait to welcome you back for another enjoyable stay!

10/10 - 훌륭해요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place!
2024년 4월에 4박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 4월 15일
Thank you for your wonderful review! Come back and see us again!

10/10 - 훌륭해요

laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I can’t say enough about this at this resort. They are the friendliest and kindness staff I have ever ever met. They are hard-working, knowledgeable and super friendly. The food is delicious and probably one of the best views I’ve ever seen!
2024년 4월에 5박 숙박함
답변 제공: - Rosemary Front Desk Agent 님, 2024년 4월 12일
Thank you for your review. We truly loved hosting your stay while you where in Sedona and hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

Dorota

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a beautiful hotel, comfortable and clean. The staff was friendly, and the food was delicious. Make sure to call for a restaurant reservation. Fills up fast.
2024년 4월에 1박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 4월 10일
Thank you for your review. We truly loved hosting your stay while you were in Sedona. Hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

Jennifer Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything about Amara. The staff were friendly and accommodating. It is a great location near shopping and dining. The landscape is absolutely breathtaking! Would definitely go back!
2024년 3월에 7박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 4월 10일
Thank you for your review. We truly loved hosting your stay while you were in Sedona. Hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

Gene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 4박 숙박함
답변 제공: - Rosemary Front Desk Agent 님, 2024년 4월 4일
Thank you for your review. We truly loved hosting your stay while you were in Sedona and hope to see you again in the future. We miss you already.

8/10 - 좋아요

Tyler 님, Austin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location for a visit to Sedona. Especially if you get a creek side room.
2024년 3월에 3박 숙박함
답변 제공: - Rosemary Front Desk Agent 님, 2024년 4월 4일
Thank you for your review. We truly loved hosting your stay while you were in Sedona and hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

Jason 님, Avondale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: - Rosemary Front Desk Agent 님, 2024년 4월 4일
Thank you for your review. We truly loved hosting your stay while you were in Sedona and hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

Alisha 님, Midland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our room and the whole property. It is right in the middle of town but you wouldn’t know it. We will be back.
2024년 3월에 4박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 4월 2일
Thank you for your review. We truly loved hosting your stay while you were in Sedona and hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

PATRICIA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful property, tranquil environment, wonderful views to the creek and red rock from the common areas and from the balcony of our room. Good restaurant on site
2024년 3월에 3박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 4월 2일
Thank you for your review. We truly loved hosting your stay while you were in Sedona and hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2024년 3월에 1박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 3월 29일
Thank you for the wonderful review- come back and see us again soon!

10/10 - 훌륭해요

Sylvia

2024년 3월에 6박 숙박함
답변 제공: - Rosemary Front Desk Agent 님, 2024년 4월 12일
Thank you for your review. We truly loved hosting your stay while you where in Sedona and hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

Chetan

2024년 3월에 3박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 4월 11일
Thank you for your review. We truly loved hosting your stay while you were in Sedona and hope to see you again in the future.

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property!
2024년 3월에 1박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 3월 21일
Thank you for your review. We truly loved hosting your stay while you were in Sedona. We miss you already and hope to see you again in the future.

10/10 - 훌륭해요

Alvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can't park your own car here. The valet is complementary though. They're quick and friendly. Tip them, they deserve it! The restaurant is amazing. I highly recommend the elote mac and cheese. The pillows in the room could use an upgrade. I wish I had packed my flat memory foam pillow from home.
2024년 3월에 2박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 3월 14일
Thank you for your review. We truly loved hosting your stay while you were in Sedona and hope to see you again in the future. We miss you already.

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great location, peaceful, comfortable but bathrooms are small more designed for a single traveler. Need more hooks or shelves so I don’t have to live outside my suitcase.
2024년 3월에 2박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 3월 11일
We appreciate your constructive feedback regarding your room. Your comments are invaluable to us as we continuously strive to enhance our guests' experiences. We have made note of your suggestions. We are delighted to hear that you enjoyed the convenience of our hotel's peaceful location. We strive to provide a welcoming environment for all guests. We hope to have the opportunity to welcome you back for another memorable stay in the near future.

10/10 - 훌륭해요

Garry

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great place.
2024년 3월에 2박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 3월 11일
Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay.

4/10 - 별로예요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located in uptown Sedona and near shopping and dining options. Issue with this property is the walls are paper thin and this was one of the noisiest hotel experiences I have ever had. Hotel staff constantly pushing luggage carts down the hall, vacuuming, patrons walking and talking loudly in halls - literally at all hours. I wanted to like this property but the noise levels made it impossible to sleep and enjoy it.
2024년 3월에 1박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 3월 11일
We appreciate your constructive feedback regarding the noise levels in the hallways. Your comments are invaluable to us as we continuously strive to enhance our guests' experiences. Rest assured, we will address these concerns with our team to ensure that future stays are even more comfortable and enjoyable for you and our other guests. Once again, thank you for choosing Amara. We hope to have the opportunity to welcome you back for another memorable stay in the near future.

10/10 - 훌륭해요

Payal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved how the property was walking distance to shops around town and breakfast places. The staff were so friendly and helpful.
2024년 3월에 2박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 3월 21일
Thank you for your review. We truly loved hosting your stay while you were in Sedona. We miss you already and hope to see you again in the future.

10/10 - 훌륭해요

Rohit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location
2024년 3월에 2박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 3월 6일
Thank you for your review. We truly loved hosting your stay while in Sedona. Hope to see you again in the future. We miss you already.

6/10 - 괜찮아요

dian

가족 여행
The telephone and cell charger in the night stand did not work. The housekeeping staff did a great job!
2024년 2월에 3박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 3월 2일
Thank you for your review. We truly loved hosting your stay while you were in Sedona and hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

Adele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect!
2024년 2월에 3박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 3월 2일
Thank you for your review. We truly loved hosting your stay while you were in Sedona and hope to see you again in the future. We miss you already.

8/10 - 좋아요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Would stay again.
답변 제공: Nikki - Front Office Manager 님, 2024년 2월 29일
Thank you for your review! We're thrilled you had a great time. Thank you for staying with us!

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a fantastic Resort right along the Oak Creek beautiful pool and hot tub. The staff is absolutely amazing kind helpful thoughtful everything you would want at a resort. Valet Parkers get your car quick and take care of you very well. Hotel restaurant is excellent try the pumpkin spice soup and the lobster tacos you will not be disappointed
답변 제공: - Rosemary Front Desk Agent 님, 2024년 2월 27일
Thank you for your review. We truly loved hosting your stay while you visited our beautiful little town of Sedona and hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

Miguel Arnulfo 님, Guaymas

2024년 2월에 1박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 3월 21일
Thank you for your review. We truly loved hosting your stay while you were in Sedona. We miss you already and hope to see you again in the future.

10/10 - 훌륭해요

judy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location and great pool
2024년 2월에 3박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 2월 22일
Thank you for your fantastic review! We're thrilled to hear that you loved your stay at our property, as well as our pool and facilities. Providing a relaxing and enjoyable experience for our guests is our utmost priority, and we're delighted to hear that we succeeded in doing so for you. We can't wait to welcome you back for another rejuvenating stay in the near future.

10/10 - 훌륭해요

Eirene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Peaceful and serene
2024년 2월에 2박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 2월 22일
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that you're considering returning. Our hiking trails, convenient location, and pet-friendly atmosphere are just some of the highlights we take pride in. We can't wait to welcome you back for another memorable experience!

8/10 - 좋아요

Maria Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location and view are amazing!
2024년 2월에 2박 숙박함
답변 제공: - Rosemary Front Desk Agent 님, 2024년 2월 21일
Thank you for your review. We truly loved hosting your stay while you were visiting our beautiful little town of Sedona. Hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

Ana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable room with lovely views. Friendly staff. Great location!
2024년 2월에 3박 숙박함
답변 제공: - Rosemary Front Desk Agent 님, 2024년 2월 21일
Thank you for your review. We truly loved hosting your stay while you were visiting our beautiful little town of Sedona. Hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Off the main tourist drag, in a world of quiet and beauty of its own. The staff is super nice and the room was comfortable. The bathroom wall was in poor shape but the shower worked very well. The public areas are lovely. Check out the water’s edge below the pool, the bubbling creek is great.
2024년 2월에 1박 숙박함
답변 제공: Rosemary Front Desk Agent 님, 2024년 2월 19일
Thank you for your review. We truly loved hosting your stay while you were visiting our beautiful little town of Sedona. Hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If I could give his resort 10 stars I would. Perfect location, staff was amazing , rooms awesome. Very Zen.
2024년 2월에 2박 숙박함
답변 제공: Rosemary - Front Desk Agent 님, 2024년 2월 19일
Thank you for your review. We truly loved hosting your stay while you were visiting our beautiful little town of Sedona. Hope to see you again in the future. We miss you already.

10/10 - 훌륭해요

Russell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable Uptown Sedona location.
2024년 2월에 3박 숙박함
답변 제공: Rosemary - Front Desk Agent 님, 2024년 2월 19일
Thank you for your review. We truly loved hosting your stay while you were visiting our beautiful little town of Sedona. Hope to see you again in the future. We miss you already.

6/10 - 괜찮아요

Danny

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here many times but quality went down, check in was not very nice, they charge so many fees, refuse to do late checkout, just makes the place feel cheap and less like a resort. Once I add the upgrade late-checkout minibar prices I might as well stay at enchantment or auberge I bet they’ll treat me better.
2024년 2월에 1박 숙박함
답변 제공: Front Desk Agent 님, 2024년 2월 16일
Thank you for your review. We will make a note and address your issues with our staff.

10/10 - 훌륭해요

Lana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful resort. We will be back.
2024년 2월에 1박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 2월 15일
Thank you for your review. We truly loved hosting your stay while you were in Sedona and hope to see you again. We miss you already

10/10 - 훌륭해요

Ayler

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 3월 21일
Thank you for your review. We truly loved hosting your stay while you were in Sedona. We miss you already and hope to see you again in the future.

10/10 - 훌륭해요

Sophia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 3월 21일
Thank you for your review. We truly loved hosting your stay while you were in Sedona. We miss you already and hope to see you again in the future.

8/10 - 좋아요

derek

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Place was nice. Close to amenities
2024년 1월에 1박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 2월 13일
Thank you for the great review! We look forward to welcoming you back for another relaxing getaway soon!

10/10 - 훌륭해요

Sodavid

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful and clean property. All the staff was amazing. 10 out of 10 recommend and will stay here again.
2024년 2월에 2박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 2월 9일
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience during your stay! Our team works hard to ensure all our guests feel comfortable and have a memorable time, so it's rewarding to know that we succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Bethany

2024년 2월에 3박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 3월 21일
Thank you for your review. We truly loved hosting your stay while you were in Sedona. We miss you already and hope to see you again in the future.

10/10 - 훌륭해요

Toshimi

2024년 2월에 1박 숙박함
답변 제공: -Rosemary Front Desk Agent 님, 2024년 3월 21일
Thank you for your review. We truly loved hosting your stay while you were in Sedona. We miss you already and hope to see you again in the future.

4/10 - 별로예요

Veronica

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
According to Expedia, I paid a Courtyard View of Red Rocks. When I got to Amara, I was told I have only paid a "partial" view. I showed the Expedia booking to her and mentioned there was no "partial" on the Expedia language and the lady apologized but didn't give me the room I was expecting.
2024년 1월에 1박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 1월 26일
I'm sorry to hear about your disappointment with your stay and the verbiage. We'd love to make it up to you and ensure you have a wonderful experience next time around. Please let us know when you'd like to visit again, and we'll make sure everything is perfect for your stay.

10/10 - 훌륭해요

Claire

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view of the creek & the mountains from our room was amazing. Enjoyed the hot tub, even in the rain!
2024년 1월에 1박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 1월 26일
We truly appreciate your kind words and are delighted to hear that you had a wonderful experience with us. Come back and see us again soon!

10/10 - 훌륭해요

Marina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 1월 22일
We appreciate your five-star review! Thank you for taking the time to share your positive experience. We're delighted to have exceeded your expectations, and we hope to have the pleasure of welcoming you back soon.

4/10 - 별로예요

Lucio

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 1월 22일
I'm sorry to hear that your stay did not meet your expectations. Could you share specific concerns or suggestions so we can address them?

4/10 - 별로예요

Wing Yan

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 1월 22일
I'm sorry to hear that your stay did not meet your expectations. Could you share specific concerns or suggestions so we can address them?

10/10 - 훌륭해요

Leslie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel to stay
Very nice hotel. The room had a great view of the snoopy rock formation . The room and bed was very comfy and the hotel staff very nice
2024년 1월에 2박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 1월 15일
Your positive feedback is a great motivation for our entire staff. We appreciate you taking the time to share your experience, and we hope to have you back soon.

6/10 - 괜찮아요

derek

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The room that I asked for I didn’t get, but it’s OK. The staff was very friendly.
2024년 1월에 1박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 1월 15일
Your satisfaction is our top priority, and we are dedicated to providing you with a flawless and enjoyable stay. We hope you come back and see us again soon.

10/10 - 훌륭해요

Joice 님, Tempe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Nikki - Front Office Manager 님, 2024년 1월 5일
Thank you for your wonderful review!

10/10 - 훌륭해요

Tsuyoshi

2023년 12월에 2박 숙박함
답변 제공: Alisa Chaman - Director of rooms 님, 2024년 1월 15일
Your positive feedback is a great motivation for our entire staff. We appreciate you taking the time to share your experience, and we hope to have yu back soon!

6/10 - 괜찮아요

Rebecca

연인과의 여행
좋아요: 편의 시설/서비스
The lobby and the pool were lovely
2023년 12월에 1박 숙박함
답변 제공: Nikki - Front Office Manager 님, 2024년 1월 5일
Thank you for your kind words! Please reach out if you would like to discuss further areas of improvements, as it looks like we didn't fully meet your expectations. We would love to hear your valuable feedback!