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스튜디오 앳 알릴라 스미냑, 발리 여행 후기

4 out of 5
스튜디오 앳 알릴라 스미냑, 발리
Jalan Taman Ganesha No. 9B, Petitenget, Kerobokan Kelod, Seminyak, Bali

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 86개 이용 후기 중 61개" "
평점 8 - 좋아요. 86개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 86개 이용 후기 중 5개" "
평점 4 - 별로예요. 86개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 86개 이용 후기 중 1개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks for your kind support... and all things you provided.
2020년 3월에 2박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2020년 3월 13일
Dear Guest, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

WONHO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 11월 22일
Dear Wonho, Thank you for the positive rating on our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 3박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 10월 2일
Hi, Thank you for the positive rating on our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
주변에 핫플레이스들이 많아 걸어가기가 편함 아이와 함께 가는거라면 유모차 끌고 다니기 불편함 해변에서 보는 석양이 정말 멋짐
2019년 9월에 2박 숙박함
답변 제공: Warm regards, Studios at Alila Seminyak 님, 2019년 9월 24일
Dear Value Guest Thank you for your positive feedback regarding our resort. It was a pleasure to have you here and we are already looking forward to your next visit!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The windows on the studio side are not well finished, so they are not soundproof at all.
2019년 8월에 3박 숙박함
답변 제공: Alila Seminyak 님, 2019년 9월 3일
Hi, Thank you for sharing your review. We regret to learn about your inconvenience due to the fact that your nights were disturbed by the music coming from our neighbors. Rest assured that efforts to ensure guest's convenience were exercised as well necessary measures have been taken, yet some factors were beyond our control. We hope we could restore your confidence in our resort. Should you require further assistance, please let us know.

6/10 - 괜찮아요

Bohyun

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
알릴라는 모르겠는데 스튜디오스는 살짝 룸컨디션이 떨어졌어요. 다른건 괜찮아요
2019년 8월에 2박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 8월 26일
Dear Bohyun, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

SOOJI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: Alila Seminyak 님, 2019년 5월 13일
Dear Sooji, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best
Best
2019년 1월에 4박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 2월 4일
Dear Valued Guest, Thank you for the feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

10/10 - 훌륭해요

Management

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
best stay as usual
답변 제공: Studios at Alila Seminyak 님, 2018년 9월 28일
Dear Guest, we appreciate your positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

10/10 - 훌륭해요

kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
발리스미냑
스미냑메인거리랑 가까워서 도보로 돌아다니기 좋았어여
2018년 1월에 3박 숙박함

10/10 - 훌륭해요

kangbyeol 님, seoul, southkorea

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect!!
직원들이 다들 너무 친절하고 상냥했다. 그리고 어디든 걸을 수 있는 좋은 위치와 안전한 경비, 번잡하지 않은 조용한 분위기, 다양한 프로그램(요가, 모닝 바이크, 애프터눈..) 발리에 다시 온다면 여기를 또 묵을것이다. 친구들에게도 완전 추천. 룸컨디션에 불만을 느꼈는데 친절하고 빠른 응답으로 오히려 미안했다. 직원들의 친절함은 정말 감동받았다.
1
2017년 8월에 3박 숙박함

10/10 - 훌륭해요

Amber 님, Canada

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful infinity pools and loungers. Gorgeous views.
2020년 2월에 4박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2020년 2월 26일
Dear Amber, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

Vivian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2020년 2월 21일
Dear Vivian, Thank you for the positive rating on our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous location, most delicious breakfast and incredible pool/view not to mention most delightful staff.
2020년 1월에 1박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2020년 1월 6일
Hi, We appreciate your positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

8/10 - 좋아요

Peter W.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant and relaxing wind down over Christmas. Staff was very attentive to our needs allowing a late check out to accommodate a night flight home. The Studios being a short walk away from the main resort, there was a constant flow of available transfer buggies to and from, on demand. Would recommend the locale to anyone.
2019년 12월에 8박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2020년 1월 6일
Dear Peter, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 12월 19일
Hi, Thank you for the positive rating on our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

Ingrid Synnøve

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flott hotell
Bestilte billigste rom i annekset på hotels.com, men bestemte oss for å oppgradere ved innsjekk til full seaview i hovedbygningen. Det angret vi ikke på! Flott utsikt fra en bekvem balkong, og rommet var supert. Flotte basseng med utmerket service. En kort scootertur til handlegater/utested. Kan anbefale restauranten/nattklubben La Favela ikke så langt unna, utmerket mat, musikk og helt spesielle omgivelser. Det var som å sitte i jungelen..
2019년 11월에 3박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 12월 19일
Dear Ingrid, Thank you for the positive feedback about our resort. Rest assured that your constructive feedback is highly appreciated as we strive to continuously deliver high guest satisfaction. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

Johan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
au top
tres beau lieu , tres bon emplacement recommande
2019년 11월에 1박 숙박함
답변 제공: Alila Seminyak 님, 2019년 11월 21일
Dear Johan, Thank you for the positive rating on our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 5박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 11월 1일
Dear Sarah, Thank you for the positive rating on our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

Molly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 10월 23일
Dear Molly, Thank you for the positive rating on our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Staffs are nice but...
Staffs are very nice but the sliding door in my room did not work.... They fixed in late night but it took long time... Manager gave me late check out but no one had cleaned up my room when I asked clean up（turn on clean up button in my room ). The swimming pool and bar was V nice view:)
2019년 10월에 1박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 10월 20일
Hi, Thank you for your time in sharing your feedback. We are truly sorry that we have not exceeded your expectations. Rest assured that your feedback is well noted for our future improvements. We hope we could restore your confidence in the future. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Studios at Alila Seminyak is such a beautiful resort. We had such a relaxing time sitting by the pool and watching the sunset go down.
2019년 9월에 8박 숙박함
답변 제공: With warm regards Studio at Alila Seminyak 님, 2019년 10월 5일
2, 2019 by Studios at Alila Seminyak Dear Value Guest, Thank you for the positive rating on our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel but staff need to improve their attitude. And they also need to spell names properly( as on passports).
2019년 9월에 2박 숙박함
답변 제공: Studio at Alila Seminyak 님, 2019년 9월 29일
Dear Value Guest. We would like to note that your feedback is appreciated. Rest assured that it will be addressed accordingly as we continue to enhance our service for your complete satisfaction. Thank you and warm regards

10/10 - 훌륭해요

Joanna

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best club sandwich in Bali...
And club sandwiches are how I rate hotels.... Everyone was so friendly, food is fantastic, choice of poolsamazing, location... the best!! TERIMA KASIH ALILA!!
2019년 9월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally locates and one of the best in a Seminyak. Will keep coming back
2019년 8월에 5박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 9월 11일
Hi, Thank you for the positive feedback about our resort. It was a pleasure to have you here. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

EmmaChiau 님, Singapore

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful hotel, Seasalt restaurant and it’s view are amazing. The pools by the beach are breathtaking. We like to walk and chill at different places when in Bali, but this hotel just made it so difficult to leave it’s grounds, even though the location is perfectly located by restaurants, cafes, bars, beach clubs etc etc. Just 1 minor thing I found not great was that our room was located in an adjacent building which was connected to the hotel only through a public street, which lessened the feeling of exclusivity..that said, buggies come and go constantly from the hotel’s main building which was alright and because the main building is further in, our building was located very conveniently right by the main street. Will definitely come back again
2019년 8월에 3박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 9월 4일
Dear EmmaChiau, Thank you for your positive feedback regarding our resort. It was a pleasure to have you here and we are already looking forward to your next visit!

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 2박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 8월 29일
Hi, Thank you for the positive rating on our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 8월 29일
Hi, Thank you for the positive rating on our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
4th stay and loved it! Great location and facilities- the staff are amazing also!
2019년 8월에 3박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 8월 22일
Hi, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

4/10 - 별로예요

Sally

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Wouldn’t recommend alila
This was my third stay at Alila, since the takeover by Hyatt, I was quite disappointed. Even though check in is 3pm, we didn’t get to our room till 3.50pm. Too long after an early morning start from home. Took 30 mins for a coke and a beer to arrive at the pool, and most staff were complacent. For the price you pay, the rooms are clinical and average.
2019년 8월에 7박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 8월 25일
Dear Sally, It came to my attention recently that you encountered a few challenges during your stay with us. It is with great concern and disappointment reading them considering that we missed the opportunities to impress you during your stay. As for the way we handle the urgency, please allow us to address this internally with the team, and we will take necessary actions to avoid this to happen again in the future, neither to you nor to any of our guests. We appreciate that you are taking the time to share your feedback with us. We are looking forward to crafting more memorable experiences for you. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

P.B 님, Dubai

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is great right on the beach and close to all good dinner spots in seminyak. Pool is outstanding and breakfast is perfect
2019년 8월에 4박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 8월 22일
Dear P.B, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios Alila Seminyak

10/10 - 훌륭해요

Lynnette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alila’s facilities was five star, from the pool to the pool bar, restaurant, room and spa. It was hard for me to leave the hotel and explore because I was so relaxed by the pool and beautiful views.
2019년 8월에 6박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 8월 18일
Dear Lynnette, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

WAI KIT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the best location closed to the beach
the best location closed to the beach. Room is super! friendly and helpful staffs! high CP!! highly recommend!
2019년 8월에 4박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 8월 22일
DearWai Kit, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 편의 시설/서비스
The first room was extremely noisy and under furnished. We were moved to a better room, but in the process, the door lock ran out of batteries and we were left stranded in the lobby in our pyjamas with no one updating us on any progress, while the problem was fixed so we could access our belongings. One day during our stay the room wasn’t serviced - despite the service light being left on all day.
2019년 7월에 6박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 8월 4일
Hy, We would like to note that your feedback is appreciated. Rest assured that it will be addressed accordingly as we continue to enhance our service for your complete satisfaction. We hope to welcome you again in the future. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 3박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 7월 31일
Hy, Thank you for the positive rating on our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance. Warm regards, Studios at Alila Seminyak

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The service is outstanding as are the facilities. Perfection. Great location.
2019년 7월에 5박 숙박함
답변 제공: Alila Seminyak 님, 2019년 7월 15일
Hi, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

6/10 - 괜찮아요

Ashley 님, Seoul

가족 여행
별로예요: 숙박 시설 상태 및 시설
The rooms was so humid and had really bad smell. Recommend you to stay in the main building.
2018년 12월에 4박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 6월 18일
Dear Ashley, Thank you for your feedback and we apologise for the inconvenience during your stay. Rest assured that we have noted your concerns for our future improvement. We are looking forward to welcoming you again and please do not hesitate to contact us for further assistance.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 5월 31일
Dear Valued Guest, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Studios are in the backyard (but you just pay around 50% of the room rate from the main hotel, so thats fine) and the good thing is, you can use all the facilities like the fantastic infinity pools with sea view at alila hotel! Another pro is: Walking distance (100m beachside) to potato head beach club! @alila: Btw the check in was very good :-)
2019년 5월에 2박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 5월 27일
Dear Valued Guest, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothin but amazing and clean.Enjoyed every moment of my stay.
2019년 5월에 4박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 5월 27일
Dear Amanda, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 6박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 5월 8일
Dear Valued Guest, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

10/10 - 훌륭해요

jenny 님, Amsterdam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious rooms, fantastic breakfast, infinity pool is great-also like the fact guests has access to 4 swimming pools of which 3 is only for guests and one of these for family and kids . Nice clean gym Staff is very helpful and friendly
2019년 4월에 3박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 5월 3일
Dear Jenny, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스
2019년 4월에 3박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 5월 3일
Dear Valued Guest, Thank you for sharing your rating for Alila Seminyak. We would like to encourage you to elaborate your concerns for us to be able to evaluate and address the issue accordingly, as we strive to enhance our service for your complete satisfaction. We hope to welcome you again in the future.

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 5박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 5월 3일
Dear Valued Guest, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

10/10 - 훌륭해요

Hani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay here again! Great service and staff :)
2019년 4월에 2박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 4월 15일
Dear Hani, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: Alila Seminyak 님, 2019년 4월 30일
Dear Valued Guest, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location .. very good service . Good in awesome.
2019년 3월에 9박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 4월 30일
Dear Valued Guest, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

10/10 - 훌륭해요

Wayne m

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay At Alila
Our 3rd stay at Alila , once again a fantastic experience
2019년 3월에 1박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 3월 18일
Dear Wayne, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is big, impressive, luxurious looking, located on a beautiful beach with lots of security in evidence. Our 3rd floor room was beautiful with a view of the ocean and was nicely appointed —except for no towel bars and slightly grayish towels. The breakfasts buffet has many excellent choices but it was not always easy to find a wait person to order the special items which took a while to Chadds me.
2019년 2월에 2박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 3월 2일
Dear Valued Guest, Thank you for the positive feedback about our resort. We are looking forward to welcoming you again and please do not hesitate to reach us should we can be any of your assistance.

2/10 - 너무 별로예요

Jessica 님, Sydney

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have bed bugs from this hotel, lost power in the room due to the faulty appliances, bathroom looks dirty.
2019년 2월에 1박 숙박함
답변 제공: Studios at Alila Seminyak 님, 2019년 2월 25일
Dear Jessica, We would like to note that your feedback is appreciated. Rest assured that it will be addressed accordingly as we continue to enhance our service for your complete satisfaction. We hope to welcome you again in the future.