야외 수영장, 07:00 ~ 09:00 오픈, 일광욕 의자

롱하우스 로지 모텔 여행 후기

2.5 out of 5
롱하우스 로지 모텔
3625 State Route 14, Watkins Glen, NY

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 303개 이용 후기 중 99개" "
평점 8 - 좋아요. 303개 이용 후기 중 94개" "
평점 6 - 괜찮아요. 303개 이용 후기 중 52개" "
평점 4 - 별로예요. 303개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 303개 이용 후기 중 21개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

Gloria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great views from rooms and a nice gazebo with a firepit. Nice staff. Rooms need updating.
2024년 4월에 2박 숙박함
답변 제공: Regina 님, 2024년 4월 22일
Thank you for your review. We have been working on updating our rooms and will continue doing them.

8/10 - 좋아요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Regina 님, 2024년 2월 15일
Thank you for your review

10/10 - 훌륭해요

KATHLEEN

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to town and wineries. Friendly staff. Beautiful view of lake.
2023년 11월에 2박 숙박함
답변 제공: Regina 님, 2023년 11월 20일
Thank you for the review

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay with view of lake.
2023년 11월에 1박 숙박함
답변 제공: Regina 님, 2023년 11월 6일
Thank you for your review. We are glad you enjoyed your stay.

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Regina 님, 2023년 11월 6일
Thank you for your review

10/10 - 훌륭해요

Maria

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the view, the room is big and the staff is very kind.
2023년 10월에 2박 숙박함
답변 제공: Regina 님, 2023년 10월 28일
Thank you for the review

2/10 - 너무 별로예요

Jay

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
smells like sewer and excessively musty. had to call for a ride out of here at 2AM, it was so bad.
2023년 10월에 1박 숙박함
답변 제공: Regina 님, 2023년 10월 26일
Sorry your stay with us was not what you hoped, I am unsure of this smell that you are mentioning. We are gone through the room that you were in and can not smell any bad odors. We have been getting a lot of rain lately which seems to bring a smell down the hill from behind the motel but is never as bad as you are describing.

10/10 - 훌륭해요

Clark

2023년 10월에 1박 숙박함
답변 제공: Regina 님, 2023년 11월 10일
thank you for you review

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The most surprising feature was how quiet the rooms were at night. You couldn't hear any noise from adjacent rooms, not even a TV or shower sound. The Lodgehouse is a nice place to stay at a reasonable price.
2023년 9월에 2박 숙박함
답변 제공: Regina 님, 2023년 10월 16일
Thank you for your review. We are glad you enjoyed your stay and hope you choose to come and stay again.

10/10 - 훌륭해요

Donna 님, Levittown

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Regina 님, 2023년 10월 15일
Thank you for your review

6/10 - 괜찮아요

Helen

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Nice, but when we arrived it was raining really hard and my husband slipped and fell on the slate area at the front door of the office. He had to be taken to the ER. Spent the rest of the stay ion painkillers in bed. At least the beds were comfortable.
2023년 7월에 3박 숙박함
답변 제공: Regina 님, 2023년 10월 18일
We are very sorry for the accedent that your husband had. There was a lot of rain that day and we just had put in the new cement pad near the walk way to the office. Sense then we have put down skid slabs to prevent any future insidents. We are working on takling care of you coverages at the hospital. We do hope things are better for you and hope you choose to stay with us again.

10/10 - 훌륭해요

Jim

2023년 10월에 2박 숙박함
답변 제공: Regina 님, 2023년 10월 30일
Thanks for the review

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Regina 님, 2023년 10월 11일
I am not sure why you rated us a 6/10. Ity would have been better if you told us about your stay with us and what you liked and didnt like. We do hope ypu come and stay with us again,

8/10 - 좋아요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Regina 님, 2023년 10월 9일
Thank you for your review

10/10 - 훌륭해요

June 님, Glen Cove

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
beautiful views
2023년 10월에 6박 숙박함
답변 제공: Regina 님, 2023년 10월 7일
Thank you for review. We are gkad you enjoyed your stay.

6/10 - 괜찮아요

Barbara

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were pleasant and it was very close to the park and town. Nice sunset.Room did have a musty odour but it didn’t bother us since we were only there for one night.
2023년 10월에 1박 숙박함
답변 제공: Regina 님, 2023년 10월 9일
Thank you for your review. We are sorry that you smelled a msuty smell. We have gotten a lot of rain latley which is the cause of a wetness smell. We do hope you choose to stay with us again.

4/10 - 별로예요

Julie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Disappointed
Very disappointed! The room was very dirty, mostly dusty and had a very musty smell. The bed was awful and one of the beds had a bunch of debris in it. Not sure what it was. I went to take a shower and the water wouldn't get hot. The cold was hot and hot was cold. A little note would have been helpful. We tried talking to the manager upon check out but she wasn't in. They said she would call but we haven't heard a thing.
2023년 9월에 1박 숙박함
답변 제공: Regina 님, 2023년 10월 5일
I am sorry you did not enjoy your stay. The maid admitted that when she did the room prior to your stay the people only had used one of the beds. The other bed still had the sheets tucked so they did not check it. I am glad we were able to take care of the problem immediately when you brought it to our attention. All maids are now instructed to check all beds even if they appear to not be used. I thank you for letting us know and we have made apropriate changes.No one had ever said anything about the hot and cold water in that room. People don't read the sign above the shower valve and try turning it to turn the water on instead of pulling the knob. When people try forcing the knob they can actually change the splines in the valve and it reserves it. We also took care of this problem.Thank you for your review

10/10 - 훌륭해요

Lori

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great view of the lake, but this is definitely an older property that has seen a lot of wear and tear and the decor is dated. The room was small, but sufficient for one night. The couple in the room next to us was definitely displeased with their room and complained of strong odor. Not sure if it was a "pet-friendly" room, since they were traveling with two dogs, but we did not notice any odor in our room.
2023년 9월에 1박 숙박함
답변 제공: Regina 님, 2023년 9월 27일
Thank you for your review. I am not aware of any odor in any of the room. No one reported to us staff members of there being an odor. We would have definitely checked into it for the happiness of our guest. I am glad that you were very satisfied with your stay and we have been working hard at updating our rooms and decor and we will continue to do so. We do hope you come stay with us again.

8/10 - 좋아요

Laurie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Room was clean. Bed was comfortable. The refrigerator was very loud at night and kept us up.
2023년 9월에 2박 숙박함
답변 제공: Regina 님, 2023년 9월 27일
Thank you for your review. We do wish you would have come to the office and informed us of the noise from your refrigerator. We would have done what we could to make your stay more pleasant. We do hope you come and stay with us again.

8/10 - 좋아요

Judy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and cozy. Homey feeling
2023년 9월에 1박 숙박함
답변 제공: Regina 님, 2023년 9월 17일
Thank you for your review

6/10 - 괜찮아요

william

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Didnt have any interactions with staff other then checking in and that went fine. Other then that it was disappointing for the price i paid (over $200). The beds are horrible, its like trying to sleep on a beanbag . My upper body sank lower then my lower body, and the mattress is wrapped in plastic. So whenever you moved it made a loud noise. Was able to get about 2 hours sleep and my back is killing me. Other than that its just a worn-out motel sadly
2023년 9월에 1박 숙박함
답변 제공: Regina 님, 2023년 9월 23일
I am sorry you did not enjoy your stay with us. I am unsure on why you said that the beds were like sleeping on a bean bag. All our mattresses are fairly new and do not have plastic on them. We do hope in the future you are able to find a place to your liking.

6/10 - 괜찮아요

Sharon 님, Marion

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
At check in the young lady was very sweet and courteous. The room was clean, although had a bit of a musty “old motel room” odor. It was not enough to cause distress, just a little off putting. The mattress was old, started to feel the uncomfortable poking of springs when laying in one position for too long. The bathroom needs the most work, chipped paint and raw wood edges at the sink counter, covered in some places with globs of calk. The shower pressure was excellent, although the very narrow styled tub itself had us fighting the shower curtain off our bodies while trying to lather and rinse. I believe a bowed out shower rod would be a great solution. The in wall AC unit is extremely loud, going on and off in the night woke us up every time. However, with the motel so close to Route 14, the noises AC unit may have been why we heard no cars or trucks at all. There is a good sized gap on the underside of the AC unit, I could see the grass outside. This did not give a very private feeling when coming in or out of the bathroom, and probably caused much of the on and off activity of the AC unit. The last morning we were there, I killed a Silverfish on the bathroom wall, and couldn’t get comfortable in the room anymore. We had already done what we made the trip for, so we left a day early to come home. With SO many other options in and around Watkin’s Glen, we are opting not to stay at this motel again.
2023년 9월에 3박 숙박함
답변 제공: Regina 님, 2023년 9월 12일
I am sorry you did not enjoy your stay. We take reviews very seriously to help improve our customers stay with us, but your review is not very factual. There are no springs in the mattress in the room you stayed in. It was a firm foam mattress. After this comment it is really hard to even address the rest of it.I hope you find something to your liking in the future.

6/10 - 괜찮아요

Jamey

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was a rustic property and easier on the budget than the surrounding competing properties. Front desk service was kind and attentive. We were disappointed with the cleanliness of the room, and what was labeled as a continental breakfast was only a prepackaged danish.
2023년 8월에 1박 숙박함
답변 제공: Regina 님, 2023년 9월 1일
Thank you for your review.

6/10 - 괜찮아요

salvatore

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
La struttura nel complesso è carina ma secondo me non vale i soldi spesi. Colazione praticamente inesistente (nonostante l'ìnsegna reciti "Continental Breakfast")solo caffè e merendine confezionate. Spazio all'esterno molto carino e Watkins Glen raggiungibile in 3 minuti di auto.Buona la piscina con anche asciugamani a disposizione. Basterebbe migliorare la colazione per dare un valore aggiunto.
2023년 8월에 1박 숙박함
답변 제공: Regina 님, 2023년 9월 1일
Thank you for your review.

10/10 - 훌륭해요

Sally

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly owner,Very clean and comfortable,nice outdoor pool and sitting space.... beautiful view...
2023년 8월에 1박 숙박함
답변 제공: Regina 님, 2023년 8월 27일
Thank you for your review

8/10 - 좋아요

monique

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Complex ligt niet ver rijden van het visitors center white mountains. winkels en restaurants zijn ook niet ver rijden. Je kan voor de deur parkeren.
2023년 7월에 2박 숙박함
답변 제공: Regina 님, 2023년 8월 23일
Thank you for your review

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
love it
2023년 8월에 2박 숙박함
답변 제공: Regina 님, 2023년 8월 22일
Thank you for your review

6/10 - 괜찮아요

Eric

2023년 8월에 1박 숙박함
답변 제공: Regina 님, 2023년 9월 8일
Thank you for your review

6/10 - 괜찮아요

Karla

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The place is only 2 miles away from Watkins Glen State Park, and has a nice view to Seneca Lake, the place was clean, however it had an awkward smell, like musty. We didn’t have much interaction with the staff, but the person in the front desk was friendly.
2023년 8월에 4박 숙박함
답변 제공: Regina 님, 2023년 8월 18일
Thank you for your review. I am sorry that you did not completely enjoy your stay with us. We have had a lot of rain this year which is causing a lot of moisture and is cause the musty smell. Unfortunately we can not control the weather. We do our best making sure all of our rooms are clean and smell clean.

10/10 - 훌륭해요

Heather

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet and comfortable for a family. Exactly as advertised and expected. Very friendly staff. Pool was heated and great for kids.
2023년 8월에 1박 숙박함
답변 제공: Regina 님, 2023년 8월 7일
Thank you for your review. We are glad you enjoyed your stay and hope you come and stay again.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will be honest. I was disappointed. Location is great ,view of the lake, bring your luggage right in and parking in front of the room. Room was large. Place is very outdated. And the toilet had a sewage smell. Terrible smelling bathroom. Could hardly use it. Reception smelled of smoking and very much in disarray. There is no breakfast. Only packed muffins and donuts and coffee in a highly unhygienic place. I do not recommend at all.
2023년 8월에 1박 숙박함
답변 제공: Regina 님, 2023년 8월 7일
I am truly sorry that you did not enjoy your stay with us. I am unsure why you stay that there was a sewer smell in your bathroom. We have not had any issues with this in the past and this is the first time I am hearing from a guest about a odor. As far as our office goes we keep our office well cleaned and things organized, I am unsure to why you say that is was in a disarray. As far as the smell in the office our facility is smoke free but I have notice as guest come and go that some times the odor from them smoking prior to arrival carries with them, but we try to keep the office smelling fresh.. As to our breakfast our motel does not offer a breakfast but yes in the morning we like to have a little something for our guest to enjoy so provide coffee, hot tea, and packaged pastries. Maybe if your were looking for a breakfast with your stay you may have wanted to book at our Manor house which does include a hot breakfast daily. I really hope that you can try and come back again and try our manor house. It us a pleasant place to stay and relax with all the amenities.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean Roons. Friendly staff.
2023년 8월에 1박 숙박함
답변 제공: Regina 님, 2023년 8월 7일
Thank you for your review.

6/10 - 괜찮아요

Carol

좋아요: 직원 및 서비스
Very dated
2023년 7월에 2박 숙박함
답변 제공: Regina 님, 2023년 7월 29일
Thank you for your review, We have been working hard on making updates to our motel,. We Have put in new carpets in all of rooms and have been getting new furniture put in as well

6/10 - 괜찮아요

Ann Marie

2023년 7월에 1박 숙박함
답변 제공: Regina 님, 2023년 7월 25일
Thank you for grading us. I little detail of why you graded us a 3 would have been nice. It helps us know what we need to improve on and what things you enjoyed during your stay.

10/10 - 훌륭해요

kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and quaint. Beautiful view of lake. Darling motel!
2023년 7월에 2박 숙박함
답변 제공: Regina 님, 2023년 7월 21일
Thank you for your review

10/10 - 훌륭해요

Amy

연인과의 여행
Beautiful property. Clean room.
2023년 7월에 1박 숙박함
답변 제공: Regina 님, 2023년 7월 17일
Thank you for the review.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
2023년 7월에 1박 숙박함
답변 제공: Regina 님, 2023년 7월 17일
Thank you for your review.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 2박 숙박함
답변 제공: Regina 님, 2023년 7월 16일
Thank for the grade. We do appreciate feed back when getting a review. you gave us a 4 out 5 so it would be nice to know what could have been better to make this a better score. We hope you choose to come and stay with us again.

10/10 - 훌륭해요

Jacquelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Regina 님, 2023년 7월 12일
Thank you for your response

10/10 - 훌륭해요

Beverly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Nice size clean rooms, plenty of parking. trailer parking on the rear of the hotel is a big plus. Nice clean pool. Access to the hotel from the opposite side of the divided highway was my only concern. Very difficult at night until you get used to it. A light at the base of the drive way would help locate the access point.
2023년 7월에 7박 숙박함
답변 제공: Regina 님, 2023년 7월 10일
Thank you for your review. We are glad you enjoyed stay. We will definitely look into getting a another light pool at the end of the driveway. We hope you choose to stay with us again.

8/10 - 좋아요

Louis

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The motel was definitely not a top rated place. The Wi-Fi was almost nonexistent and slow and the rooms did not have any USB or charging ports for phones or iPads.
2023년 6월에 2박 숙박함
답변 제공: Regina 님, 2023년 6월 29일
Thank you for your review. Not sure why the was not working great? It is usually excellent. Your suggestion about USB Ports is a very good one. I will be looking to add this feature in the future.We offer a whole lot of amenities. Much more than the two star rating we have. Please come back and stay with us again.

4/10 - 별로예요

Ruth

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Regina 님, 2023년 6월 22일
These are very frustrating reviews for us. Giving a low grade with no explanation? We are so concerned with customer satisfaction. No direct communication with the customer and no comments on the grade. I guess the only thing I can say is I am sorry you did not enjoy your stay with us.

8/10 - 좋아요

Jennifer

2023년 6월에 2박 숙박함
답변 제공: Regina 님, 2023년 6월 21일
Thank you for your review

8/10 - 좋아요

Robin

2023년 6월에 3박 숙박함
답변 제공: Regina 님, 2023년 6월 15일
Thank you for review

6/10 - 괜찮아요

Bruce

별로예요: 직원 및 서비스
The staff was pleasant enough, however one day I returned to my room and housekeeping had not been there. It was about 3pm. I went to the office and they said someone would be right there. I left the room to let them do their thing. When I returned, their thing was to make the bed - kinda. Nothing else. No vacuum, no towels, no normal sprucing up that you would expect.
2023년 6월에 4박 숙박함
답변 제공: Regina 님, 2023년 6월 14일
I'm sorry you did not get the proper service while you stayed. I am hoping that you choose to come back. We have gone over the proper way to clean a room when guest stay. I can assure this will not happen again. I hope the rest of your stay was a pleasant one.

10/10 - 훌륭해요

Ronda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Regina 님, 2023년 6월 13일
Thank you for your review

10/10 - 훌륭해요

Tracey 님, Williamsville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and view. 2.5 miles to town so we could walk but it might be hard for some ( it was downhill though). The room smelled a little musty but once we opened the windows, then put on the air, it was great. The room was clean and spacious!
2023년 6월에 2박 숙박함
답변 제공: Regina 님, 2023년 6월 16일
Thank you for your review

8/10 - 좋아요

Allan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property has regular motel rooms clean but in need of renovations and the Manor. I usually stay at the later which is quite upscale. Great location and easy parking. Nice pool and pleasant staff.
2023년 6월에 1박 숙박함
답변 제공: Regina 님, 2023년 6월 6일
Thank you for your review. We hope you stay with us again.

8/10 - 좋아요

Shelly

단체 여행
좋아요: 청결 상태, 직원 및 서비스
It was over priced. The rooms are dated. Continental breakfast was weak. The ad said only 1 room left, we were the only ones there.
2023년 5월에 2박 숙박함
답변 제공: Regina 님, 2023년 5월 16일
Thank you for your review. Our continental breakfast is coffee and pastries. That is a basic continental breakfast. And for there ad saying that there was only one room left available we did have other guest there and we had other rooms available. It was just the type of room that you booked there was only one left. All our rooms are different. And for the price of the room, you should always try and book direct. It would have been cheaper, other company's do charge a commission on top of our actual price.

10/10 - 훌륭해요

Mary Beth

2023년 4월에 4박 숙박함
답변 제공: Regina 님, 2023년 4월 27일
Thank you for the ratings