My Conrad...it has been somewhat different than what I used to experienced in the past.
1. guest control - Somebody was smoking in the toilet in the lobby, and didn't flush...disgusting, and it has been there without any attention after I reported to front desk.
2. shower facility is somewhat old, with water flow is spring all other directions. shower head must be replaced, or cleaned at least.
3. internet - they still ask for money for wifi in the room: seriously?